• An opportunity to impact Qantas freight with your commercial analytical skills

• Together we contribute and celebrate success

• Full time permanent role based at Mascot, Sydney

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers. Qantas Freight is Australia’s largest independent air freight services business, getting over 4000 air freight shipments across more than 500 destinations globally. Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered, cost conscious approach that makes a difference to our customer experience.

The position of Freight Performance Analyst is key in providing commercial and operational performance insights that will support major customer and operational requirements with regards to customer billings, service level performance and contract compliance. The Analyst will work with multiple stakeholders across the business to provide including Customer Airlines, Global Sales and IT, to provide the analysis and reporting required to drive improvement in customer service delivery and meet financial requirements. You will also provide the Terminal and Network operational teams with the data and analysis necessary to drive improvement across the business. You will also support key strategic customer contracts for domestic and international - Australia Post, FedEx and TGE.

You’ll have:

• Tertiary qualifications in either business, commerce or finance

• Advanced MS Excel and PowerPoint skills

• Experience with Power BI, or SQL desirable

• Highly developed commercial, analytical and influencing skills

• Continuous improvement focus and results orientated

• Partnered with business stakeholders to make insightful commercial recommendations aligned to strategic objectives

• The ability to work across multiple disciplines to develop appropriate and insightful analytical reports aligned with stakeholder requirements

• Knowledge of airline and freight industry would be highly regarded

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.

• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close: Friday 5th April 2024

Join our dynamic team based in Alexandria, NSW, on a full-time basis, where you'll play a pivotal role in supporting SGS's mission to analyze soil, water, and air. As a valued team member, you will collaborate closely with management to uphold SGS's analytical capabilities, specifically focusing on conducting routine analyses within the Hygiene section.

Your key responsibilities in this role will include but are not limited to:

• With minimal supervision and a degree of independence, initiative and judgment, undertake routine preparation and analysis of soil and water samples.
• Perform asbestos fibre counting and asbestos identification on a range of materials including building materials, soil, water and dust samples.
• Perform onsite sampling as required by the client.
• Become an authorised signatory for Fibre counting and Fibre identification.
• Participate in external and internal proficiency testing as required by the business.
• Carry out scheduled instrument calibration and maintenance in accordance with documented procedures.
• Understand and uphold general laboratory QA/QC criteria and NATA accreditation requirements and ensure the quality of data procedure.
• Maintain and update skills, qualifications and knowledge through courses and on the job training to support improvement.
• Develop and validate new analytical methods and instrumentation as required by the business.
• Perform other duties as directed by the section supervisor to ensure the smooth running of the section.

SGS is seeking an IT Support Analyst to join the team based in our Head Office new Perth Airport.

Your responsibilities will include, however not limited to:

• Provides Level 2 support and resolutions for moderate complexity technical issues and incidents escalated by the Global Service Desk and end users.
• Provides world class customer service to the SGS Australia end-user community.
• Evaluates end-user needs, defines technical problems, and generates solutions for resolutions.
• Coordinates between the end users, local, regional and global support teams and vendors to resolve Level 2 break-fix incidents and issues.
• Tracks, monitors, documents and communicates with end-users for the requests, issues and incidents through to completion using the Service Now system.

We have an exciting new opportunity for a Quantitative Analyst, Investments. In this role, you will shape outcomes and add significant value as we further develop the operating model for our general account. This role offers the unique opportunity to build capabilities and drive key decisions.

Key Responsibilities:

1. Investment Strategy:

   • Generate capital market assumptions.
   • Develop models to test and optimize investment strategy using a capital efficiency and asset-liability framework.

2. Investment Manager Arrangements:

   • Design investment manager benchmarks considering liability key rate durations and credit risk charge targets.
   • Conduct quantitative analysis of investment manager performance, including attribution.

3. Portfolio Performance, Risk, and Exposure Management:

   • Perform overall portfolio performance attribution.
   • Generate overall portfolio risk reports.
   • Conduct scenario analysis and stress testing.
   • Act as the technical owner of the risk system.
   • Conduct investment market and economic research.
   • Analyze overlay trade sizing and risk (CDS and bond futures).

4. Collaboration and Stakeholder Engagement:

   • Support the production and communication of quality and timely information to all levels of management and through ALCo.
   • Collaborate with the ALM team on ALM strategy, implementation, and mis-match reporting.
   • Provide technical investment guidance and advice to the broader TAL community as required.

• Bring your passion and feel the energy
• Work within a group of industry leading businesses
• Be a key player during a period of large scale growth

We are seeking a dynamic PMO Analyst to join our company. In this role, you'll be responsible for ensuring all projects are running smoothly, on budget, and on time. You'll also liaise with project team members to gather, analyse, and monitor project data, as well as assist and prepare project status reports. The role will be key in assisting in driving process improvement within Technology and play a critical role in assisting in prioritising projects for Trimester Planning. 

To ensure your success as a PMO analyst, you should be able to identify business needs and meet them through effective project management and analysis. Ultimately, a top-notch PMO analyst should display problem solving,  analytical prowess and the ability to communicate effectively with team members, management, and stakeholders.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Planning and implementing project management strategies, based on templates and toolsets.
• Ensuring project parameters meet stakeholder agreed-upon needs and expectations.
• Monitoring existing projects to ensure timely execution and completion.
• Gathering and analysing project data to identify its weaknesses and resolve any time-related or budgetary issues.
• Liaising with project team members and providing suggestions or solutions to unforeseen issues when needed.
• Assisting and preparing project status reports for management review.
• Communicating with stakeholders about the status and progress of their projects.
• Ensuring all project strategies are in compliance with company standards. 
• Experience with program coordination/administration.
• Conduct weekly meetings with Project and Delivery Managers.
• Creating metrics to measure the progress, success and effects of projects within the Portfolio.
• Look for opportunities to improve and streamline existing processes, standards and governance and challenge the status quo. 
• Assisting the Planning and Assurance Manager with defining and uplifting the project management processes, standards and governance
• Assist in embedding the trimester planning process and prioritisation framework.
• Take ownership and management of Portfolio and Program Management Portfolio (PPM)  tools.

Our highly valued Media Research Analysts are key members within a group of media research specialists who provide insights and data analytics support across the business.

As a key member of the team, you will support a wide range of internal departments across the business including National Sales, Powered, Programming, Program EP’s, Marketing including Trade Marketing, Publicity team. 

Reporting to the Head of Research - Total TV you will be responsible for:

• Responding effectively and in a timely manner to research requests from the sales team
• Producing and maintaining audience reports and dashboards
• Working with the team to proactively develop new sales research presentations and collateral
• Analysing Cross Platform, TV and BVOD ratings and interpreting audience behaviour
• Providing support for bespoke surveys run by the research team
• Using research tools such as LandJ Fusion, Arianna, TVMAP, Clear Decisions, Asteroid, iPORT, Tableau as well as Nine proprietary tools to provide information to sales and other key stakeholders

An exciting opportunity for a Time and Attendance Analyst to join our payroll team based in North Sydney. In this collaborative role you will work across Payroll, People & Culture, IT, Rostering Managers and the wider Nine business to embed and improve processes to capture, track and resolve system maintenance requests and end user issues in relation to the Time & Attendance system (Humanforce). Your attention to detail and demonstrated experience is required to accurately maintain the system, ensure compliance with employee agreements, and deliver training and support. 

Day to day you will: 

• Maintain accurate and updated functional documentation and training materials

• Support the business with system maintenance and access requests and pay related issues

• Ensure maintenance tasks such as updates to Humanforce Workflows and roles / access are tracked and actioned in a time effective manner

• Manage and coordinate the setup of any new awards and ongoing changes

• Maintain reporting lines in the T&A system

• Review and maintain the system to ensure all hours are entered, approved and processed

• Coordinate with Payroll the interface of approved time data into the Payroll system and employee data from the Payroll system to setup employees in Humanforce

• Ensure all statutory and regulatory requirements for payroll are met (statutory holiday calculations, leave and overtime hours) and processed as required

The Research & Insights Analyst will be responsible for providing reporting, research and insights into the performance of Nine's Digital and Publishing brands to key stakeholders within the company to assist in the growth of audience reach & revenue within the competitive digital and publishing marketplace.  

The role sits within the broader Sales Research & Insights team who assist to provide insights across all of Nine’s media assets including Total TV and Total Audio.

Day to day you will:

• Respond effectively to research requests from the sales team and ensure the salesperson understands the research and its application in telling a good sales story for Nine’s Digital & Publishing brands
• Analyse site traffic and find patterns of behaviour that can be leveraged to maximise advertising revenue
• Produce and maintain audience reports and dashboards
• Conduct internal Ad Effectiveness research studies for Nine’s clients including scripting surveys, analysing the data and building presentations of the results
• Use data from industry research tools such as Ipsos Iris Digital Ratings, Roy Morgan, OzTAM and VOZ to provide information to the sales teams for inclusion in proposals and responses to advertising client briefs and to help business strategy

The People & Culture (P&C) Business Analyst is responsible for delivering a program of work that will strengthen and improve the process design and documentation of core People & Culture transactional processes. The P&C Business Analyst will design process improvements, as needed translated into system requirements, that meet the needs of our people, people leaders and P&C. This role plays a key part in enabling P&C to operate at scale and support future business growth.

As a business analyst you will use strong communication and technical skills to translate people experience requirements into effective processes and documentation. In the role you will investigate and analyse how existing processes supported by technology can be improved and/or further automated, by working closely with P&C, employee, and people leader stakeholder groups. The focus will initially be on P&C transactional processes that support P&C Service Delivery and processes that align to key moments that matter in our employee lifecycle.

You will approach the process re-design using “human centered design” practices and have end-to-end responsibility for completing the process re-design from current state analysis through to implementation. You will participate in testing and implementation activities to ensure processes are aligned to expectations of internal stakeholders.
You will contribute to building a culture of service delivery excellence, continuous improvement, and innovation by proactively identifying and driving continuous improvement in your own practices and those of the team.

Key Accountabilities:

Business Analysis
• Analyse current People & Culture practices and processes, identifying improvement and transformation opportunities to improve the people experience of TAL employees and people leaders, increase productivity, improve speed of delivery, and eliminate waste.
• Collaborate with stakeholders (HRIS, P&C Operations, P&C Centre of Excellences, Technology) on delivering value to all stakeholders, being a subject matter expert and valued consultant.
• Document & analyse existing Workday system Business Processes, including current approval and condition rules. Provide recommendation for simplification of current business processes while working closely with appropriate stakeholders and subject matter experts.
• Recommend and develop system and process improvements, including identifying opportunities for automation, articulating the benefits to the business and estimated effort of delivering the improvements.
• Develop and maintain business requirements, process design documents that clearly and specifically set out all requirements.
• Contribute to evolving the process documentation approach and framework within People & Culture.
• Ensure initiative risks and issues are current and clearly identifiable and traceable.
• Ensure proposed process design has considered downstream impacts of changes to other existing business processes.
• Facilitate, co-ordinate, execute and participate in workshops (both internally and with 3rd party suppliers).

Change Implementation and Management
• Co-ordinate/Implement system process changes & initiatives in collaboration with the HRIS team according to agreed timeframes and business requirements.
• Develop, refine, and execute test cases as part of User Acceptance Testing.
• Develop and implement change management plans.
• Provide status reporting against progress on a regular basis, highlighting exceptions, risks and / or issues.
• Develop and provide communications strategies / plans, including implementation or release management documentation for end user groups with the provision of training and assistance prior to and post implementation.
• Facilitate, participate in Post Implementation Reviews.

General
• Professional development – focus on continuous development of technical skills.
• Guide and support team members to enhance their knowledge and skills.
• Review documentation written by team members and provide feedback.

About us

Australian Healthcare Associates (AHA) is Australia's largest health and human services consultancy.  We partner with Commonwealth and State governments to improve health and social outcomes for Australians.  

AHA’s story is all about its people. We are a high-performing team of valued, talented, diverse individuals who pull together with the shared goal of consistently delivering great outcomes.  We invest in people and enjoy industry-leading conditions and low staff turnover. 

The Role

AHA has a small in-house IT team managing a range of bespoke software solutions, which provide critical infrastructure and services across Australia.  They range from application registration and program management to securely importing and analysing millions of lines of data each month. 

We're looking for a full-time Business Analyst to join our small, dedicated team.  The team is business-aligned. We conduct COTS implementations, and design bespoke software solutions, including ongoing enhancements, for projects and clients.  

This position is for an early career Business Analyst of approximately three (3) years' experience.

As part of the team, you’ll:

• Elicit requirements from different technical and business stakeholders using a variety of techniques
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Successfully engage in multiple initiatives simultaneously
• Collaborate with developers and subject matter experts to guide and establish the technical vision
• Liaise between the business units, technology teams and support teams
• Participate in the defect identification and rectification process, including providing advice and assistance to the Test team
• Develop and maintain documentation as required
• Work from home four days a week and in our Melbourne office with your team one day a week.

About you

• You’re a Business Analyst with approximately three (3) years’ experience in the industry
• You have excellent verbal and written communication skills and the ability to interact professionally with diverse teams across all levels of business, technology, and external clients and vendors
• You're a self-starter: motivated and able to prioritise work with minimal oversight
• You’re able to work independently with users to define concepts as well as and under direction of the project manager
• You are able to create and maintain effective relationships with stakeholders, both internal and external
• You take ownership and accountability for outcomes
• You are extremely detailed oriented and able to define requirements to a highly detailed level.

You’ll receive excellent remuneration aligned with your skills and experience and enjoy being part of a close-knit, friendly team of professionals.

To apply please upload your CV and a cover letter addressing each of the following six (6) selection criteria:

Selection Criteria

1. Demonstrated experience in Business Analysis
2. Ability to convey and explain information clearly and concisely to a variety of audiences
3. Creative and effective problem-solving skills
4. Ability to work as part of a team and autonomously, taking responsibility and ownership for your work
5. Proven continual improvement orientation
6. Desirable:

• Working knowledge of, and recent experience using, an agile development methodology
• Working knowledge of Azure DevOps and its use in managing features and user stories; system development; and testing.

Applications close 5pm Tuesday 2 April 2024.

All questions can be directed to [email protected]

Due to the nature of the work, applicants must have Australian citizenship.

Please note: This is a readvertisement of the role. Previous applicants are kindly requested not to apply.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.