The value-add things you’ll be doing

• Solve client’s business problems using a wide variety of data science techniques.
• Produce client governance reporting outputs for illion clients.
• Use data to derive insights and trends to provide commentary on the economy and credit market.
• Writing and maintaining code for analytical queries and programs.
• Perform sufficient levels of quality assurance testing to ensure outputs and processes are acceptable for internal or external delivery. 
• Write and update appropriate procedure guidelines for internal processes and technical specifications for external client deliveries.  

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

The Financial Reporting and Billing Analyst is a hands-on financial analyst responsible for day-to-day cost management, invoice generation and commercial reviews and analysis. You will achieve this by being proactive in identifying opportunities to perform value-added tasks to support the business in achieving its objectives.

Working with our dedicated customer teams, you will be the first point of contact for all financial queries. You will liaise with the finance team and the broader business to ensure a high standard of service is provided for all queries.

Our offices are based in Canberra or Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do    

• Collate and QA monthly invoices and supporting documentation
• Manage and resolve billing queries and escalation from the customer
• Follow up customer aged debt and purchase orders
• Prepare daily, monthly and ad hoc BAU reports and billing data
• Perform data trend analysis and present on billing trends across the delivery teams
• Establish and develop key relationships with the customer

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

The nature of this role will suit a critical thinker with a high level of initiative, judgment, and integrity. You have an eye for detail, and you enjoy proofreading, analysing, and verifying the accuracy of the information provided to you. While you enjoy working on complex tasks, you also enjoy switching to routine tasks as required.

We are looking for someone who has excellent communication and presentation skills. You will enjoy establishing effective working relationships with both internal and external staff.

Key to your success in the role is an understanding of basic commercial and financial concepts. You will have solid Microsoft Excel skills – and be keen to get your geek on with a spreadsheet!

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Are you a recent graduate eager to kick-start your career journey in a vibrant and innovative environment? Look no further!

The Role: Graduate Research/Insights Analyst

Salary: Competitive

Location: Sydney/Melbourne

Status: Full Time, Permanent

*Applicants must have the legal right to live and work in Australia, RFI Global doesn’t provide Visa sponsorship

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

We are looking for a highly motivated Graduate with an entrepreneurial mindset to be part of this growth journey. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of a scaling business with fantastic career opportunities.

Role Highlights

The Insights Analyst will be a key member of our dynamic and fast paced analyst team, creating critical business and market insights that our clients rely on to measure and grow performance and direct their strategy.

You will gain experience in analysing primary voice of customer data, secondary macro data, and corporate case studies. This will provide a base from which you will be trained as an expert in financial services insights. This is a fast-paced role where you will be rewarded for your commitment and learning ability.

Importantly, you will see the impact of your work on the largest and most innovative global, regional and national banks.

Key responsibilities:

• Analysis of primary consumer data to provide recommendations and propose actions for client’s strategic decision-making
• Analysis of secondary data (economic, financial etc) to triangulate and contextualise RFI’s primary research
• Sourcing and analysis of desktop content to deepen competitive insight
• Accurate creation and detailed review of sensitive performance metrics used by our clients within core functions of their institutions, and for market updates
• Creating presentation decks which tell a compelling story, using data
• Cross-functional collaboration with team members, including sales, client services, operations and research teams in our Singapore, London, Toronto and Sydney offices
• Client interaction, including attendance at client meetings and a training roadmap for presenting to clients
• Communication of ideas, thinking outside the box and challenging the status quo

• Have a degree in any discipline.
• Be a self-starter with a positive attitude.
• Thrive in a fast-paced environment and be comfortable with a steep learning curve.
• Be self-motivated and able to work both autonomously and in a team.
• Enjoy working in an open and collaborative environment.
• Have a curious mind.
• Apply critical thinking to every task you take on.
• Be confident multi-tasking and managing multiple deadlines.
• Have excellent communication skills.
• ·Additionally, the following skills will be highly regarded but are not essential as full on-the-job training will be provided:

- Knowledge of or interest in the banking and payments industry or in market research

- Experience using Microsoft Office programs, particularly PowerPoint and Excel

- Experience with using Q, SPSS, or any other statistical analysis software.

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

About us

Australian Healthcare Associates (AHA) is Australia's largest health and human services consultancy.  We partner with Commonwealth and State governments to improve health and social outcomes for Australians.  

AHA’s story is all about its people. We are a high-performing team of valued, talented, diverse individuals who pull together with the shared goal of consistently delivering great outcomes.  We invest in people and enjoy industry-leading conditions and low staff turnover. 

The Role

AHA has a small in-house IT team managing a range of bespoke software solutions, which provide critical infrastructure and services across Australia.  They range from application registration and program management to securely importing and analysing millions of lines of data each month. 

We're looking for a full-time Business Analyst to join our small, dedicated team.  The team is business-aligned. We conduct COTS implementations, and design bespoke software solutions, including ongoing enhancements, for projects and clients.  

This position is for an early career Business Analyst of approximately three (3) years' experience.

As part of the team, you’ll:

• Elicit requirements from different technical and business stakeholders using a variety of techniques
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Successfully engage in multiple initiatives simultaneously
• Collaborate with developers and subject matter experts to guide and establish the technical vision
• Liaise between the business units, technology teams and support teams
• Participate in the defect identification and rectification process, including providing advice and assistance to the Test team
• Develop and maintain documentation as required
• Work from home four days a week and in our Melbourne office with your team one day a week.

About you

• You’re a Business Analyst with approximately three (3) years’ experience in the industry
• You have excellent verbal and written communication skills and the ability to interact professionally with diverse teams across all levels of business, technology, and external clients and vendors
• You're a self-starter: motivated and able to prioritise work with minimal oversight
• You’re able to work independently with users to define concepts as well as and under direction of the project manager
• You are able to create and maintain effective relationships with stakeholders, both internal and external
• You take ownership and accountability for outcomes
• You are extremely detailed oriented and able to define requirements to a highly detailed level.

You’ll receive excellent remuneration aligned with your skills and experience and enjoy being part of a close-knit, friendly team of professionals.

To apply please upload your CV and a cover letter addressing each of the following six (6) selection criteria:

Selection Criteria

1. Demonstrated experience in Business Analysis
2. Ability to convey and explain information clearly and concisely to a variety of audiences
3. Creative and effective problem-solving skills
4. Ability to work as part of a team and autonomously, taking responsibility and ownership for your work
5. Proven continual improvement orientation
6. Desirable:

• Working knowledge of, and recent experience using, an agile development methodology
• Working knowledge of Azure DevOps and its use in managing features and user stories; system development; and testing.

Applications close 5pm Tuesday 2 April 2024.

All questions can be directed to [email protected]

Due to the nature of the work, applicants must have Australian citizenship.

Please note: This is a readvertisement of the role. Previous applicants are kindly requested not to apply.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

What you’ll do 

In your new role, as a Financial Viability Analyst, your key focus will be to use your financial analysis, credit & liquidity analysis, and data management skills to collect and analyse financial statements, provide recommendations, and prepare evidence based assessment reports for our customers on organizations tendering for a range of contracts. This will utilise your financial literacy & numeracy skills, as well as your ability to analyse financial statements and assign assessment scores and rating based on financial capabilities.

You will prepare evidence based reports that identify key issues and insights and make recommendations, so strong report writing and presentation skills are essential.

Using your strong stakeholder management skills, you will build rapport with external senior stakeholders in the Government and Private sectors to obtain key information such as report requirements, financial statements, assessment scope and any additional queries. You can demonstrate your time management, multi-tasking and prioritization skills, and the ability to meet deadlines and performance targets.

In addition, you will keep abreast of industry developments to ensure you are familiar with the business drivers, dynamics, macro-economic environment and challenges across a range of markets. 

What experience do you need? 

●  Degree qualifications in Accounting or Finance, ideally supported with CPA, CA or CFA Qualifications

● Corporate experience in financial services & banking domain preferred

● Commercial experience in accounting and financial statement and financial & credit analysis

● Understanding of risk management and mitigation

● Ability to meet deadlines and performance targets   

What could set you apart? 

● Ability to analyse data to form recommendations and provide insights

● ​Ability to multi-task & manage work priorities in a fast paced environment

Primary Location:

Function:

Schedule:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Bring your Finance Big4 and industry experience.
• Full Time Permanent role | Melbourne based.
• Discounts on energy, telcos and solar plans | Hybrid work.

Are you a finance professional with a passion for delivering exceptional results and working in a collaborative team environment? We have the perfect opportunity for you to make a significant impact as a Finance Analyst in our Trading & Origination team. You will be primarily responsible for delivering month end results and commentary, as well as supporting financial budgeting and forecasting.

What you’ll be doing

Reporting to the Senior Finance Manager, Trading, Reporting & Accounting you will:

• Lead the month-end close process for the Trading & Origination portfolio.
• Post journals and meticulously record non-financial data.
• Prepare comprehensive balance sheet reconciliations for key GL accounts.
• Supporting financial budgeting and forecasting processes
• Generate variance analyses and insightful commentary for actual results vs. prior periods and budget, contributing to monthly performance reporting.
• Provide monthly reporting and analysis of financial performance to key stakeholders.
• Responsively address external auditor queries during half-year and year-end reporting.
• Prepare variance analyses and related commentary for Cashflow & Balance Sheet.
• Compile data for ad-hoc external parties and regulators (e.g., ACCC, ABS, ATO).
• Provide valuable input to Trading & Origination reporting and other ad-hoc analyses as required by the business and Finance management.
• Drive continuous improvement initiatives, fostering an environment of innovation and growth.

About you

What you’ll bring to the table

• Proven experience as a Finance Analyst, Accountant or similar.
• Finance experience in industry coupled with Big4 would be highly regarded.
• Qualified CA/CPA or working towards CA or CPA qualification.
• Exposure to Finance modules in ERP (preferably SAP).
• Proficient in MS Office tools (Excel, PowerPoint, Word).
• Proven experience in month-end close processes and working with large complex data sets.
• Quick learner with the ability to connect business drivers to financials.
• Collaborative team player with experience working with various stakeholders.

We’d love to see your application by COB Wednesday 20 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

The Opportunity

We have an opportunity available for a Business Performance and Reporting Analyst to join our AIA Financial Services team. Reporting to the Senior Manager Operations, you will collaborate to provide business reporting and operational support to our business. This opportunity will suit an experienced Analyst who is currently working within a Financial Advice team or broader financial services industry.
 

 To do this successfully you will:

• Build and produce reports and dashboards using Alteryx and PowerBI to measure and report on AIA Financial Services business performance, identify trends, including insightful commentary as required
• Research, analyse, design and develop business specifications to achieve agreed business data and reporting deliverables
• Develop robust SQL and other data-driven code, data integration, automated processes and delivery solution
• Discover, validate, and interrogate new data sources to ensure accuracy and effective controls
• Manage workload to ensure deadlines are met and display superior time management skills in to handle contending priorities
• Raise and implement continued process improvements
   

Successful applications will demonstrate:

• Experience working within Data and Visualisation, preferably within a Financial Advice practice or similar
• Undergraduate qualification in Data Science or related field
• Validated experience in data visualisation
• A sophisticated understanding and use of Alteryx, Excel, Power BI and Tableau
• A willingness to work to challenging timeframes with an emphasis on delivering high quality outcomes
• A high level of initiative and self-motivation
• The ability to collaborate within a team environment
• Experience utilising analytical skills to drive business improvement and solutions
• An inquisitive mind and passion about deriving insights from data
   

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge
• Work with supportive and inclusive managers
• Flexible working arrangements
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 
 

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Wednesday, 20 March 2024.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Credit Affordability and Integrity Manager, internal movement has created full time positions in our Melbourne, Docklands head office for 2 Credit Functional Analysts to join the team.

This role sits within the Credit Affordability and Integrity team whose responsibilities include, (but are not limited to), ownership of the following core functions:

• Internal and external audits

• Compliance uplift

• Response to external regulator/government notices or information requests

• Investigation, resolution, and minimization of wrongful disconnections

• Complaint reduction

• Incident management

• Mandatory government energy efficiency schemes

The Credit Affordability and Integrity team within the Credit & Affordability business unit has functional and strategic responsibility for ensuring AGL’s consumer credit management processes are compliant with relevant internal, regulatory, and legislative frameworks whilst balancing the need to keep overdue accounts to a reasonably low level, prevent bad debts, whilst contributing to the enrichment of our customer's experience with AGL..

What you’ll be doing:

Operational Excellence:

• Analyse incidents and trends to identify improvement opportunities.

• Reduce wrongful disconnections through credit control analysis.

• Provide expert support for inquiries and complaints.

• Improve consumer debt performance.

• Drive debt performance initiatives.

• Contribute to Credit & Affordability targets.

• Innovate credit processes and manage system changes.

Compliance & Risk Management:

• Ensure compliance of credit management processes.

• Reduce Wrongful Disconnections and compliance breaches.

• Deliver timely regulatory performance reporting.

• Respond to compliance notices and audits promptly.

• Collaborate with Credit operations to address performance incidents.

• Minimize customer complaints.

• Gather insights for debt recovery and compliance improvements.

Continuous Improvement:

• Resolve process issues for collection effectiveness and compliance.

• Monitor and correct system process performance.

• Manage change activities and ensure compliance.

• Anticipate and address risks during planning.

• Implement industry best practices for improvement.

• Identify and implement cost-effective process improvements.

Customer, People & Relationships:

• Uphold AGL Values and foster diversity.

• Prioritize health, safety, and environmental standards.

• Build effective business relationships.

• Enhance team engagement.

• Manage frontline issues and improvements.

• Improve Credit complaints and customer experience metrics.

Qualifications, key skills and experience required:

• Proficient in regulatory guidelines and the energy industry.

• Expertise in credit management and collections, particularly in the energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong analytical and reporting abilities with keen attention to detail.

• Excellent written and verbal communication skills.

• Proven experience as a business/operational analyst in similar industries.

• Accuracy and attention to detail, with high verbal communication skills

• Demonstrated success in delivering operational changes.

• Familiarity with process management and understanding of business drivers, especially in utilities.

• Experience in project and/or change management.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview

We have an exciting Business Analyst role in our Operations and Corporate Technology space. You will be responsible for working within the Ops Architecture & Delivery team to deliver value to Australia’s largest energy provider. You will contribute to ‘keeping the lights on’ and be a part of a dynamic team, with a flexible working environment, as we implement technologies transition for Australia’s energy future.  

The role ensures the development of business solutions, process mapping, requirements gathering, operational support guides and project and architecture assistance to enable project/s to be successful. 

What you’ll be doing

• Requirements gathering, business and Service Support Guide development, process mapping & documenting processes.

• Participate in the delivery of various approved business solutions. 

• Ensure business solutions are fit for purpose and align to technology standards/guidelines.

• Assist the transition of business solutions into production.

• Data analysis to identify improvement opportunities and prepare & present dashboards & reports.

About you

• Demonstrated experience working within teams and delivery functions. 

• Demonstrated analytical, problem solving and investigatory skills. 

• Requirements gathering, process mapping and good documentation skills. 

• Interpersonal and stakeholder management skills and the ability to work within constraints.   

• Experience with Power BI and other Reporting platforms would be advantageous. 

We’d love to see your application, submitted by: Monday March 18th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group: