Are you an experienced Client Service Officer or Financial Planning/Commerce Graduate looking for your next career opportunity?Join a financial planning firm located in Brisbane CBD with a small and experienced team that ensure their client’s financial planning needs are being completely managed to give them peace of mind. You will work closely with an experienced financial planner who prides herself on being on the forefront of the industry, working with interesting and complex clients providing holistic advice across a range of strategies. You will receive training, mentorship and coaching to develop you into the best financial planner you can be.Our client is seeking someone who can manage a range of tasks and duties, is accountable, reliable, and eager to grow into the role and their career. This opportunity will suit individuals who want to pursue a career as a financial planner while providing support to and learning from an experienced team. This position will develop…

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Back to search results Financial Crime Officer Job No: 670704 Brisbane - Inner Suburbs & CBD Permanent Full Time Banking Pay Band 2 Refer a friend Apply Suncorp Group is looking for a best-in-class Financial Crime Officer to join our Financial Crimes division based in Brisbane on a permanent full-time basis. Suncorp Bank’s Financial Crime division is dedicated to the prevention, detection and response to financial crime. Reporting to the Manager, AML/CTF Operations – Triage & Investigation, the Financial Crime Officer – AML/CTF role will play a part in all aspects of the division, including operational transaction monitoring, customer due diligence, sanction screening and Know Your Customer activities as they relate to Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regulations. What you’ll do  Manage Transaction Monitoring alerts, Watchlist, PEP, Customer Due Diligence and SWIFT screening, escalating any suspected or confirmed matches Ensure compliance with internal financial crime policies and external regulatory obligations Manage KYC activities whilst…

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Join the Federal Government as a System Analyst. Role based in Brisbane CBD Your new company
This government department works to maintain the affordability of medical services in Australia. They are seeking a System Analyst (MUST have Baseline security clearance for an initial 9 months contract with possible option for up to 2 x 12 months extension.
Your new role
As a System Analyst, you will work as part of a highly motivated and cohesive team using agile approaches to design, develop and support business solutions by creating highly specialised technical specifications.
Applications team currently operates in DevOps model within Scaled Agile framework (SAFe). In DevOps model Delivery and Operational responsibility are assigned within scrum teams.
As a member of the Agile project team, and under the direction of the Project Manager/Scrum Master and Team Leader, you will help define the requirements and create highly specialised technical specifications which support the required business solutions. The System Analyst will work closely with architects, technical development leads, solution design leads, UX design leads, product owners and vendor partners to establish business and technical requirements and drive them through successful and on-time delivery of functionality/optimizations.

Requirement / user story creation/ Requirements Traceability matrix
Refinement of requirements and user stories to form highly detailed technical specifications including in Data warehouse and cloud platforms related products.
Pre-analysis of upcoming requirements to advice business and technical teams if changes are feasible or to the technical teams to take design considerations for upcoming requirements.
Creation and updating digital workflows, sequence diagrams and API call flows.
Capture the test data requirements to support unit and in sprint quality assurance testing.
Work in DevOps framework to support the deployed solutions.

What you'll need to succeed

MUST have Baseline security clearance.
MUST be an Australian citizen.
Preferably 7+ years' of relevant experience.
Experience with identifying API from business processes design, understanding of the different integration patterns.
Working with cloud based data and analytics platforms implementation.

What you'll get in return
You will enjoy a competitive hourly rate and flexible hybrid working conditions. There is opportunity for growth and contract extensions for the right candidate.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Principal Change Analyst with State Gov Your new company Our client is the state's largest healthcare provider who are committed to ensuring all Queenslanders have access to a range of public healthcare services. Our client is looking for a Principal Change Analyst for a fixed term contract until 12 July 2024. Your new role As the Principal Change Analyst, you will collaborate with the Project Implementation Manager and the broader Integrated Workforce Management program team to facilitate the implementation of the IWFM program rostering solution to all Hospital and Health Service staff within Queensland. This application suite includes the largest integrated rostering and SAP payroll solution in the public sector and the SAP S/4HANA finance, business and logistics solution and management environment (S/4HANA solution). You will:

Collaborate with the project implementation team, senior change specialists and the state-wide business transformation lead to plan and deliver appropriate communications, business process analysis, change impact analysis, training and change activities to support the successful transition for staff to the new rostering solution
Manage, identify, develop and plan select business change management
Initiate, influence and manage effective relationships with key stakeholders
Drive the rapid adoption of new concepts and processes

What you'll need to succeed

Ability to travel intra-state (Gold Coast, Toowoomba, Townsville) with a travel allowance
Proven experience in the development, documentation, implementation and evaluation of business change
Proven ability to deliver change activities


Proven stakeholder relationship management skills



Remain up to date with vaccination required in a healthcare environment


What you'll get in return You will be joining an organisation that celebrates an inclusive workplace culture that promotes and values diversity. You will enjoy flexible working arrangements to manage personal, community and cultural responsibilities. You will enjoy a competitive hourly rate with a possible extension on a fixed term contract. What you need to do now If you're interested in this role, please send me a copy of your most up-to-date CV to review. Please send to: [email protected] If this job isn't exactly what you're looking for, but you're seeking a new position, please contact us for a private conversation about your career. his job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

 

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

 

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

 

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

 

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

 

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

 

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

     

JOB DESCRIPTION:

• Working closely with the GM, Sales, Marketing & Finance team, the role provides analytical support to enhance decision making, measuring business performance in the market place, measuring impact of marketing operational plans and assist delivery on commercial planning processes and outcomes.

• Collect, analyze, and maintain sales performance reports.

• Create visualizations and dashboards to present data using Power BI and Excel to support the sales and marketing team.

• Assist in market analysis in the sales and development of products or services.

• Identify, develop and incorporate data sources to analyze and determine purchasing habits to predict and recommend future trends and behaviors for the commercial team.

• Develop smart processes and systems to provide visibility and insights into the business to drive focus on opportunities.

• Support the management of pricing, tenders and contracts.

• Work closely with sales and marketing to identify opportunities to improve margins.

• Prepare reports and presentations for senior management, providing insights and recommendations.

• Collaborate with cross-functional teams, including sales, marketing, finance and commercial excellence, to support project management, develop pricing strategies and promotional plans.

• Support the development and implementation of business plans and strategies.

• Support commercial team on new product launch/business development, market modelling & alignment of market intelligence information.

• Lead and drive consistency in analytics around market size, revenue and growth – be able to align and work closely with GM, Commercial & Finance team.

• Evaluate new business opportunities, new products and spending initiatives by modelling alternative financial scenarios (e.g. revenues, margin, cost etc.). 

• Perform ad hoc analysis and provide support for special projects, as needed.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Administrative Support

     

DIVISION:

IDDM ARDx Infectious Disease Developed Markets

        

LOCATION:

Australia > East Brisbane : 12 Mowbray Terrace

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     

About the role

We are currently recruiting for the position of Trade Support Analyst in our Brisbane office.  This position supports the cotton trading team and supports the facilitation of pricing and execution of commodities. 

Responsibilities

• Facilitate the coordination with various departments, contract control, finance, domestic and international logistics and shipping to consolidate information for analysis
• Support the trader in daily bid-offer updates and communication to other team members 
• Support the trader in daily activity reporting and inventory of warehouse stocks
• Updating sales files by coordinating in international offices.
• Assisting in special projects such as capex planning, bulk shipments, logistical solutions etc.
• Assisting in research tasks including daily and weekly updates on the market and market changes, market analysis and trading strategy.

Attributes and Skills:

• Strong written and verbal communication skills 
• High level of organisation skills
• Good numerical skills
• Intermediate Excel skills
• Ability to work autonomously
• Adaptive to change, and ability to work under pressure
• Strong decision-making ability and attention to detail

Desired but not essential skills

• Exposure to trade commodities industry

Benefits of working at LDC:

• Work for a global, leading commodities company
• Discounted health insurance options available
• Access to salary sacrifice options with novated car leasing after probation period
• Access to Employee Assistance Programs

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. LDC encourages diversity, supports charities and environmental initiatives. We encourage people of all backgrounds to apply. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If this role is of interest to you, please apply via the link below.

Please note only candidates who are shortlisted will be contacted.

We currently have a rare and exciting opportunity for a professional, experienced and dedicated Revenue Analyst to join our high preforming team at Minor Hotels on a 6 month contract (with the potential to move into a permanent position after 6 months). This position would suit a passionate Data Analyst who is looking to join a global hospitality leader. 

Reporting to a highly successful and supportive Director of Revenue Management, you will be responsible for implementing effective revenue management strategies, making recommendations based on analysis of data.

Key Responsibilities Include:

• Assist with and implement effective revenue management strategies
• Analysis of data in the respective revenue clusters
• Daily/Weekly/Monthly compiling of statistical data
• Monitor market conditions through competitor rate analysis
• Participate and lead daily revenue calls and ROAD meetings with key stakeholders to report on performance and align strategic objectives
•  Complete any additional responsibilities as assigned by Regional RM’s and Director of RM

About the Company

At AEIOU Foundation for Children with Autism, we have a simple yet sincere goal: to provide early intervention that enables children with autism to live their best lives. It’s how we do it that sets us apart from everybody else.

AEIOU is a profit-for-purpose organisation, established in 2005 to deliver high-quality therapy and care. Our family-centred program meets the Guidelines for Good Practice and supports children with autism to develop essential life skills, independence, and confidence.

We are excited to offer experienced professionals the opportunity to join AEIOU in the critical role of Behaviour Analyst.

The position:

* Location: AEIOU Gold Coast
* Full time / permanent position

This is an exciting opportunity to support children with autism aged 2 - 6 years. Working within a therapy team, you will be contributing to individual plans to support children to maximise their cognitive and social capabilities, and to reduce or eliminate maladaptive behaviour. The Behaviour Analyst provides training and supervision to team members in their area of expertise including how to conduct assessments and deliver behavioural interventions. You will ensure the clinical program is implemented effectively, and children are best supported to meet their therapy and education goals.

About you:

Ideally you are a Certified Behaviour Analyst (CBA/BCBA), however if you have completed or a Masters in Applied Behaviour Analysis, are studying towards your CBA qualifications or hold a current CBAU/BCaBA qualification we would welcome your application.

You will be someone who has experience delivering therapy services to children with Autism and have an understanding of the principles of behavioural interventions (including Applied Behaviour Analysis (ABA) and other complementary models of practice).

You will need to hold (or be able to obtain) a current Blue Card/Working with Children Check, NDIS Worker Screening Check and have your COVID-19 Vaccination certificate (double-dose) or have an exemption.

What we do for you:

* Competitive above award wages - base salary range from $76K to $104K plus super (salary is negotiated based on qualifications and experience)
* Salary packaging benefits of up to $15,900 per year which increases your take home pay
* Four week intensive induction program and ongoing supervision with a senior therapist
* Paid Parental Leave
* 5 weeks annual leave, plus the option to purchase an additional week
* Employee Assistance Program (EAP) for staff and immediate family
* Regular paid professional development days
* Values-based quarterly recognition awards

Culture

AEIOU Foundation is a caring culture with a drive to continually improve and provide employee recognition through clear organisation values: Support, Teamwork, Excellence and Passion.

How to Apply

Apply for this position today by attaching a brief cover letter and a resume.

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

The Customer Support Analyst is responsible for ensuring our clients receive timely assistance and resolution to technical support issues. Utilizing different resources like the user guide, internal knowledge, and their own curiosity to solve problems, the Support Analyst will investigate and solve user-reported questions and problems related to the functioning of their Actionstep systems. As a tenacious and customer friendly expert, the Support Agent focuses on getting users results with a human touch.

Reporting to the ANZ Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company!

Who You Are:

Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems.

What You Will Do:

Respond and manage to completion inbound tickets from Actionstep users across a variety of topics in time-sensitive situations, providing first level support with thoughtful, concise messages that provide expert solutions to our users.

Schedule and complete troubleshooting screenshare video calls with users when necessary, using excellent business etiquette and customer management skills to achieve high customer satisfaction.

Maintain and increase product knowledge through training and active research across Actionstep resources.

Thoroughly document user contacts, issues, and resolutions via help desk software, and contribute to team knowledge by submitting proposed solutions in internal and external documentation.

How We Measure Success:

• Responsiveness to customer enquiries
• Attention to detail when investigating issues
• Efficiency when managing multiple priorities
• Collaboration with other team members (inside support and other business units)
• Any relevant OKRs that are in place for the team

We offer a fantastic and inspirational working environment!

• Flexible working.
• We are a team, we trust each other and we believe our best work happens when life & work is in good balance
• Wear what you like to work.
• Take your birthday off.
• Friday afternoon socials and frequent team building events, remote and in person
• Relaxed and friendly team.
• Fantastic training and development opportunities