SENIOR ACCOUNT EXECUTIVE 

WHY IS THIS AN EXCITING OPPORTUNITY

At Zenith, we are a connected team with purpose. We are driven to create new perspectives through modern media. We believe marketing is a powerful investment that can build, grow brands, and increase business profitability. So, we unlock opportunities for growth by placing consumer behaviour, attitudes, and insights at the heart of everything we do. We pride ourselves on delivering return on investment, imagination, and insight. 

Central to this vision is the knowledge that we are only as good as our people. To grow our clients' business, we need to attract, retain, develop, and grow the brightest talent in the industry. We know it is not the sum of one, but the sum of all of us that make us great. Our behaviours are: Be Bold, Be Kind, Be Better Together.  

We’re determined to eradicate any barriers that prevent our people from achieving their fullest potential: 

• We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. 

• Mental health & wellbeing is something we consider a priority – It’s championed by our own people internally and is a regular conversation.

• We have a lot of fun – we’re constantly looking at reinventing how we’re connecting with each other.

WHAT WE CAN OFFER YOU

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com. 

Enjoy all the perks that come with our network offering: 

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. 

• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!” 

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. 

• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes. 

• A culture of open feedback and support to reach your goals through our Career Conversations program. 

• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees. 

• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service). 

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. 

• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave. 

• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. 

• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network. 

ROLE PURPOSE

As a Senior Account Executive, you'll be managing the coordination and operations of campaigns across digital & offline media channels, and providing accurate reporting and buying/planning services.

CORE RESPONSIBILITIES

• Delivery of tasks to deadlines
• Accuracy of reporting and inputting
• Client delivery and management
• Financial management
• Campaign management

WHAT YOU’LL DO WITH US

• Oversee the client relationship as the key contact for any campaign issues or queries 
• Ensure campaigns are tracked and optimised and media post analysis is completed weekly
• Attend all internal briefings and providing updates to the wider team
• Building effective relationships with creative agency partners and media owners
• Run all weekly tracking reports across all active media channels (digital & offline)
• Responsible for reporting accuracy and timely delivery of reporting
• Managing WIPs with the broader team on client updates 

WHAT YOU’RE LOOKING FOR

• A supportive and collaborative culture 

• Clients who are open to be challenged and working progressively 

• Fulfil your career goals in a business large enough to accommodate them - we have one of the top mobility programs GLOBALLY! 

WHAT YOU’LL BRING

• Minimum 1-2 years of relevant media buying experience within the marketing industry 
• Experience working across digital media channels (social & programmatic) and/or offline media channels (radio, OOH, TV) 
• Competent in the various media processes, tools, and fundamentals
• Demonstrate a solid understanding of audience trends across all media channels and working with client media contracts
• Advantageous if you can demonstrate competency for relevant systems including: BCC, eTAM, TARDIIS, MOVE, Asteroid, Microsoft Office & Nielsen Answers
• Strong interpersonal and problem-solving skills
• High level of attention to detail and accuracy across all tasks 
• Prioritises and manages tasks / time efficiently

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply. 

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.  

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.  

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

SENIOR PLANNING & ACTIVATIONS EXECUTIVE

OUR VISION 
Spark Foundry. Famously Effective. Not one or the other, both. The thrill of the idea made better still by the pride of watching it work. A magnetic combination. Attracting clients that become advocates and talent, driven to deliver. Award winning and business changing. But a vision cannot be realized without the right ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle obstacles through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Insight and technology. Big ideas, forensically measured.

All that while being a good human? Sound like you? Sound like where you’d like to be? We’d love to meet you

OUR VALUES

• Allsorts – We believe it takes Allsorts to get magical work. Diverse thinkers and diverse thinking. In what we do and who we are.
• Art and Evidence – Great ideas are only great ideas if they work. We believe it takes both Art and Evidence to thrive in the industry today. It’s one thing to dream it but another to prove it and it’s only great if you can do both.
• Royalty Makes Loyalty – There is a return on treating clients and partners like royalty. Nurturing clients’ businesses, listening to their needs and delivering excellence at every step allows us to build lasting and rewarding relationships.
• Good Humans - Decency in everything we do. Be a Good Human, Always. No matter who you are or who you think you are.

ROLE PURPOSE

The purpose of the Senior Planning & Activations Executive role is to plan and implement client campaigns - they are ultimately accountable for the delivery of all client activity. They will help direct the delivery of communication plans and management of offline and digital campaigns from buying and implementation through to reporting and the delivery of holistic campaign learnings. 

The Senior Planning & Activations Executive is to work in collaboration with the wider Spark team to deliver integrated and creative plans that considers all vehicles (display, SEM, SEO, Social) and mainstream media at every possible opportunity. The Senior Planning & Activations Executive ensures attention to detail in all facets of their work and will take accountability for any errors that occur.

WHAT BENEFITS DOES SPARK OFFER?

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

KEY Duties

Internal relationship management

•       Direct relationships with internal teams and relevant external groups.

•       Work in collaboration with the relevant internal resources and the Senior Planning Executive / Client Manager to create effective cross channel communication plans.

•       Search for new, innovative and relevant communications ideas and present these to internal teams.

•       Actively contribute to weekly (internal and external) WIP meetings - to raise potential issues within your client portfolio well in advance of the ‘boiling point’ for an issue.

 Media planning and implementation

•       Create clear and coherent plans that aid client’s business objectives (e.g. timing, budget and business requirements).

•       Be experts of the properties and capabilities of each medium's primary strengths and weaknesses.

•       Work with and be able to interpret research, market data and systems to increase planning and trading effectiveness.

•       Take on the day to day management and ownership of the implementation process - ensure media is bought and delivered to plan to meet objectives.

•       Oversee and resolve problems and discrepancies relating to campaigns professionally and in a way that improves the relationship among all parties to the campaign.

Trading all campaigns using the Spark Activation Model & Philosophy:

•       Work with the Activation Manager to brief partners, evaluate responses and provide feedback.

•       Drive negotiations for clients with publishers and secure additional incentives over and above entitlements.

•       Keep pace with market knowledge that will aid negotiations with publishers.

•       Negotiate trading positions across all media ensuring all benchmarks (client & internal), trading strategies & contractual agreements are met.

•       Benchmarks and performs all pre-trade work before booking.

•       Aid the Client Manager to ensure all planning ideas are delivered through the trading process and relevant in-market opportunities are presented to clients.

TV tracking optimisation & reporting

•       Finalise Benchmarking and Pre-Trade work before booking to ensure the rate position is best in market.

•       Complete a TV tracking sheet as soon as the TV booking is laid down.

•       Optimise TV campaigns and utilise the Tracking sheet to keep Activation Manager / Director up to date on progress of campaign.

•       Ensure learnings are captured in implemented into Benchmarking for future insight for sponsorships or special events.

Competitor & market analysis

•       Proactively completes regular and continuous analysis of competitor activity, market trends, economic issues and other factors effecting buys.

•       Sources content and provide relevant insights for inclusion within competitor and market reviews and other ad=hoc client requests.

Trafficking and tracking campaigns

•       Work with Senior Planning Executive and/or Client Manager to deliver ROI tracking recommendations for all client campaigns.

•       Aid Coordinator to ensure that all elements have been trafficked correctly and tracking has been implemented on the sites (check that all tags are reporting)

•        

Campaign management & finance processes

•       Reconcile campaign delivery and ensure the final delivered plan reflects billings.

•       Check proformas each month during invoicing time and implement any changes that may be required.

•       Attend to account queries immediately and have zero outstanding account queries on a weekly basis.

Mentoring coordinators/executives

• Develop, train and delegate effectively with clear instructions and detailed list of expected deliverables

• Set good example for coordinators & executives and ensure they have all the tools and information they need to perform their jobs well.

YOUR SKILLS & WORK EXPERIENCE

• Minimum 3 years experience in a media buying related role – ideally across offline channels (TV, OOH, radio)
• Preferably higher education qualifications.
• Expert knowledge of the Australian media landscape.
• Expert across the following Office platforms: Word, PowerPoint and Excel.
• Excellent experience to evaluate and manipulate data, extracting insights for reporting.
• Advantageous with full understanding and experience using the following tools:
  • eTAM
  • BMD
  • Roy Morgan
  • EMMA
  • eRAM
  • Nielsen Digital / Answers
  • Sizmek and/or DCM
  • MOVE
  • AQX Fusion

WHAT WE'RE LOOKING FOR

•       Develops professional relationships with media partners, clients and other relevant stakeholders.

•       Attention to detail that is second to none.

•       Confident and engaging people, presentation and communication skills.

•       Strong organisational skills with the aptitude to juggle multiple priorities.

•       Has a curious nature with a willingness for continuous learning and progression.

•       Sound planning, project management and time management skills.

WHAT DOES LIFE AT SPARK LOOK LIKE?

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

SENIOR DIGITAL ACTIVATION EXECUTIVE

 
OUR VISION  
Spark Foundry. Famously Effective. Not one or the other, both. The thrill of the idea made better still by the pride of watching it work. A magnetic combination. Attracting clients that become advocates and talent, driven to deliver. Award winning and business changing. But a vision cannot be realized without the right ingredients. 

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle obstacles through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Insight and technology. Big ideas, forensically measured. 

All that while being a good human? Sound like you? Sound like where you’d like to be? We’d love to meet you 

 
OUR VALUES 

• Allsorts – We believe it takes Allsorts to get magical work. Diverse thinkers and diverse thinking. In what we do and who we are. 

• Art and Evidence – Great ideas are only great ideas if they work. We believe it takes both Art and Evidence to thrive in the industry today. It’s one thing to dream it but another to prove it and it’s only great if you can do both. 

• Royalty Makes Loyalty – There is a return on treating clients and partners like royalty. Nurturing clients’ businesses, listening to their needs and delivering excellence at every step allows us to build lasting and rewarding relationships. 

• Good Humans - Decency in everything we do. Be a Good Human, Always. No matter who you are or who you think you are. 

ROLE PURPOSE 

The Senior Digital Activation Executive is accountable for ensuring that clients’ investment delivers against their business objectives whilst also building strong relationships with them. They are also supporting, coaching and training the Coordinators and Digital Activation Executives in the team ensuring their outputs meet expectations. 

 
This role presents an exciting opportunity to work with a diverse mix of clients, including a leading FMCG ice cream brand and a not-for-profit organization making a meaningful impact. You'll face unique strategic challenges, from driving awareness and purchases in the competitive FMCG space to creating life-changing campaigns in the non-profit sector. Covering the entire marketing funnel, you'll engage in varied campaigns, from brand awareness to conversion, allowing for creativity and innovation in Programmatic and Search. This position is ideal for someone eager to collaborate with a fast-paced team, offering personal growth, mentorship, and cross-functional collaboration.

WHAT BENEFITS DOES SPARK OFFER? 

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com. 

Enjoy all the perks that come with our network offering: 

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. 

• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!” 

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. 

• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes. 

• A culture of open feedback and support to reach your goals through our Career Conversations program. 

• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE and Ecologique committees. 

• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service). 

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. 

• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave. 

• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. 

• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network. 

KEY RESPONSIBILITIES 

Campaign Implementation 

• Reviewing and answering to client briefs. Ensuring smooth implementation and delivery campaigns. 
• The role also requires liaising with internal coordinators and teams to ensure seamless implementation and error-free execution of campaigns and projects.

• Full accountability for the accuracy of implementation within your team, and ensuring campaigns deliver against client KPIs. 

• Full accountability for the accuracy of reporting, with the development of clear insights, ensuring the client has a clear knowledge of the impact of their investment on their business. 

 
Client 

• Works autonomously to meet client objectives & deliverables. 
• Reporting and data analysis will be part of your routine, ensuring clients receive accurate, actionable insights. It’s a dynamic role that mixes strategic thinking with hands-on execution to drive client success.
• You'll collaborate with internal teams to ensure smooth, error-free campaign execution while troubleshooting any technical issues and optimizing performance

• Full accountability for ensuring we are in the best possible position to hit designated client’s business KPI’s. 

• Focused on building strong professional relationship with clients. 

Team & Communication 

• Developing strong working relationships with their: 

• Digital Activation team and wider agency: building your personal brand within the agency. 

• Managers & Directors: aptitude to manage upwards when required. 

• Coordinators & Executives: assisting in their development and ensuring the accuracy of their output. 

• Internal client teams: effectively assisting them and taking care of expectations. 

• Excellent communication skills with close monitoring & escalation of issues in a timely manner. 

• Guiding Executives & Coordinators on a day to day basis - educates & motivates to help develop skills and duties. 

• Working closely with Managers and Directors to ensure quality control processes are adhered to - Identify issues and streamlining where necessary. 

• Sharing of knowledge, innovations and insights with the wider team. 

 
Administration 

• Full accountability for monthly invoicing ensuring no errors and timely completion. 

• Reconciles budgets and implements any changes that may be required. 

• Forecasts spend and revenue, flagging any potential over servicing/under servicing with Director. 

YOUR SKILLS & WORK EXPERIENCE 

• Minimum 2-3 years experience in a digital media related role.  

• Excellent understanding and working knowledge of Search Engine and Social Media marketing, backed by relevant experience. 

• Preferably a degree or higher education qualifications. 

• Expert understanding and working knowledge of Australian media landscape. 

• Expert across the following Office platforms: Word, PowerPoint and Excel. 

• Excellent experience to analyse and manipulate data, extracting insights for reporting. 

WHAT WE'RE LOOKING FOR 

• Develops professional relationships with internal teams, media partners & clients. 

• A team player that is inspiring, collaborative and enjoys mentoring, training and motivating their team as well as managing upwards. 

• Confident and engaging interpersonal, presentation and communication skills, able to guide and influence key stakeholders. 

• Strong organisational skills with the aptitude to juggle multiple priorities. 

• Attention to detail that is second to none. 

• Has a curious nature with a willingness for continuous learning, keeping up to date with industry updates, new betas and brings testing ideas to clients. 

WHAT DOES LIFE AT SPARK LOOK LIKE? 

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other. 

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply. 

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.  

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.  

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential. 

The role of Senior Manager - Finance Strategy and Operations, serves as a key support to the Head of Finance across a broad range of financial activities and projects. The Senior Manager will play a versatile role, managing both strategic initiatives and day-to-day financial operations as needed.

This generalist position will focus on ensuring smooth execution of financial processes, financial reporting, budgeting, stakeholder engagement, and policy updates while supporting the Head of Finance in driving the finance function’s overall performance.

This in initially a 12-month contract.

This is a great opportunity to join the Client Partnership team, working across our digital and publishing brands. You will be working with a close-knit high performing team as you manage
the administration of advertising campaigns and respond to client needs as required.

This team is responsible for some of the company's most prestigious lifestyle and business titles e.g. AFR Magazine, FIN Magazine, Good Weekend, Traveller and news media websites (nine.com.au and SMH & Age mastheads). 

The Client Partnership - Travel and Luxury team manage some of Nines top spending key
clients and partnerships.

Day to day you will:

• Be involved in Sales and Campaign management
• Perform administrative duties for our print and online products
• Liaise with internal stakeholders (editorial, production, other sales teams, commercial innovation, commercial operations etc.)
• Develop in-depth knowledge of Nine Publishing (formerly known as Fairfax) print and digital products within your portfolio and be confident talking to clients and responding to requests
• Provide accurate and timely reporting on sales figures as requested
• Support the Group Business Director, Client Directors and Client Partners Manager and/or Group Director with the coordination of team operations

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success!
• Opportunity to build your skills by completing Sales Academy – our bespoke training and development program for Sales.
• Every day is flexible - we believe in the future of work where our work is led by task and purpose.
• Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today.
• Offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!

This is an exciting opportunity to be a member of the Commerce team on a Parental Leave capacity, a specialist team within Nine’s Sales function, you will be responsible for monitoring, troubleshooting, analysis of and influencing development of Nine's Revenue systems, primarily booking and revenue data reporting systems. 

ROLE RESPONSIBILITIES

• In-depth understanding of Nine's advertising trading systems across Television, Radio & Digital platforms
• Providing guidance to the National Sales team as the Sales Systems super-user
• Gain insight and understanding of the Commerce function and yield & inventory management requirements of each platform
• Collaborate effectively with team members to prioritise, plan and execute systems strategies as required
• Testing lead for key revenue systems development
• Play an influential role in new revenue data solutions
• Liaise between Sales and Technology teams as the advocate for the Sales
• Commerce lead for any sales system training requirements, including new user induction, including documentation and training plans
• Troubleshooting and problem solving as key stakeholder where ad hoc situations occur
• Project lead on sales systems initiatives
• Other duties as reasonably required