Team Summary

Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA. Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services. We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a dedicated Engineer to join the client's team for a 12-month fixed-term contract. This role will be embedded with a key strategic client's Business Banking team and will be part of a Tech Squad working on cutting edge technology to drive advancement in the bank's leading engineering practices, focusing on building a new card product. You will lead by example and coach others to develop and automate the testing of robust[SH1] [AN2] , adaptable code that is always production ready. Through collaboration with other developers, your work will improve the banking experience for our client’s customers.

Why Work with Us:

• Visa Managed Services is our fastest growing team in AUNZSP – we’ve grown 10x in less than 3 years – and always have fun projects on the horizon to sink our teeth into.
• We get to work with incredible people every day.  We’re a team of intrapreneurs who work hard, have fun, and get stuff done.
• We are a people business where the people are our product.  As a result, all our people leaders are 100% dedicated to ensuring a positive employee experience.  We attract top talent and are manically focused on developing that talent – even for short-term contracts.
• We are committed to building a diverse team with an inclusive culture that reflects the communities we work in.
• We support flexible working options.

Full-stack Engineer Responsibilities:

• Proficiency in collaborating with teams and technology vendors to support the integration of technologies, ensuring the implementation of robust and scalable systems according to established standards and guidelines.
• Ability to define system integrations, design patterns, and development standards to support cross-functional, multi-system solutions that are scalable and adaptable to meet the organization's current and future needs.
• Experience in creating and updating standard operating procedures and reporting in partnership with the Operations team.
• Expertise in coaching and mentoring engineers and team members to increase their technical capabilities and enhance the performance of scrum teams and the organization.
• Strong project management skills to deliver projects as per the plan and schedule.
• Advanced problem-solving skills and the ability to operate effectively in ambiguous situations.
• Develop comprehensive solutions using front-end technologies (e.g., HTML, CSS, JavaScript, React, Angular) and back-end technologies (e.g., C#/.NET development, Node.js, Python, Java, Ruby).
• Experience with database technologies (e.g., SQL, NoSQL, MongoDB, PostgreSQL).
• Design and implement RESTful APIs and microservices architecture to ensure system robustness and scalability.
• Foster effective collaboration with cross-functional teams to achieve project goals

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This is a field service engineering position, primarily based at Sydney Airport, responsible for maintaining and repairing Smiths Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are also essential requirements.

Duties And Responsibilities: 

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Proactively completing preventative maintenance tasks according to service contracts and schedules Responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicators
• Testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipmentsoftware
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less) 
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts 
• Installing new equipment, independently and alongside Smiths Detection’s programs and installations teams and various subcontractors and customer-stakeholders • Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing, in a timely and professional manner, independently
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT software tracking system
• Joining regular internal team meetings and safety briefings
• Ensuring that tools and testing equipment is maintained and calibrated
• Analysing field service data trends and recommending process and equipment improvements
• Contributing to continuous improvement projects and initiatives 
• Providing training and support to new joiners and junior-level field service team members
• Leading safe-work practices and ensuring the safety of junior-level field service team members
• Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
• Other duties as required

Team Summary

Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA. Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services. We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a dedicated QA Engineer to join the client's team for a 12-month fixed-term contract. This role will be embedded with a key strategic client's Retail Banking team and will be part of a Tech Squad to execute on an exciting credit card product. You will get an opportunity to work on cutting edge technology and play a pivotal role in driving advancement in the bank's leading engineering practices. You will build and coach others to develop and automate the testing of robust, adaptable code that is always production ready. Through collaboration with other developers, your work will improve the banking experience for our client’s customers.

Why Work with Us:

• Visa Managed Services is our fastest growing team in AUNZSP – we’ve grown 10x in less than 3 years – and always have fun projects on the horizon to sink our teeth into.
• We get to work with incredible people every day.  We’re a team of intrapreneurs who work hard, have fun, and get stuff done.
• We are a people business where the people are our product.  As a result, all our people leaders are 100% dedicated to ensuring a positive employee experience.  We attract top talent and are manically focused on developing that talent – even for short-term contracts.
• We are committed to building a diverse team with an inclusive culture that reflects the communities we work in.
• We support flexible working options.

Quality Assurance Engineer Responsibilities:

• Able to design, develop and implement automatic test equipment and test programs for design verification and production testing.
• Responsible for conducting end-to-end testing to ensure the quality and reliability of cards banking applications.
• Write and maintain automated test cases and ensuring continuous improvement of the test automation practice.
• Contribute to the ongoing quality of both delivery and testing capability.
• Actively contribute to initiatives which support the growth and efficiency of the testing discipline.
• You coach team members to increase their capability and in turn the capability of the scrum teams and organization.
• You maintain a focus on personal development of soft skills including refining ability to operate in ambiguity and problem-solving skills.
• Ability to deliver the projects as per the plan and schedule
• Help support gathering requirements and document Map “As-Is” user journeys and assist in developing “To-Be” experiences.
• Assist in user acceptance testing through the creation of test plans to execution.