This is a field service engineering position, primarily based at Sydney Airport, responsible for maintaining and repairing Smiths
Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to
seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are
also essential requirements.

Responsibilities:

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Proactively completing preventative maintenance tasks according to service contracts and schedules
• Responding to equipment faults and other corrective maintenance requirements according to service contracts and key 
  performance indicators
• Testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipmentsoftware
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts
• Installing new equipment, independently and alongside Smiths Detection’s programs and installations teams and various 
  subcontractors and customer-stakeholders
• Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing, in a 
  timely and professional manner, independently
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT 
  software tracking system
• Joining regular internal team meetings and safety briefings
• Ensuring that tools and testing equipment is maintained and calibrated
• Analysing field service data trends and recommending process and equipment improvements
• Contributing to continuous improvement projects and initiatives 
• Providing training and support to new joiners and junior-level field service team members
• Leading safe-work practices and ensuring the safety of junior-level field service team members
• Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
• Other duties as required

As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist their peers. Possesses excellent communication skills, both oral and written. 
Demonstrates strong repair troubleshooting methodology and maintains at least an intermediate technical level of products range knowledge. Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly. Cross trained on installation of main relevant products in the 
company’s product portfolio. The main role is to be involved in special projects, some of high profile/value/complexity, and/or in direct support of applicable project lead, as assigned. Has a sound knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed. 

Installs (deploys) and performs commissioning for equipment at customer sites across North and South Asia region. Maintains Service Management System and Teams platform to properly initiate, organize and maintain all installation related files until work is completed with the strong focus on scope delivery withing the agreed deadlines. Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work. 

Responsibilities -

• The role will require a significant amount of travel both domestic and international including some countries considered as High-Risk (for example PNG or Thailand)
• Responsible for meeting daily service needs with regards to installation activities and driving customer satisfaction
• Installs equipment in the field; provides customer familiarization training as required
• As required, plays the role of technical lead on the project working closely with the Program Manager and the rest of the installation team as applicable
• Documents all installation work and submits paperwork in a timely manner
• Responsible for reporting product quality issues/concerns identified during the installation activities
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that relevant tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable
• Seeks to provide technical support to customers and other service professionals as required
• Possesses a solid level of technical knowledge on the main company’s products in the region
• Establishes and maintains a close relationship with senior level Field Service Engineers and Product Specialists in order to support the needs of the customer and remain aware of current technical trends
• Exercises every available measure to control and minimize costs
• Complies with and ensures Service Department compliance with Company health, safety and environmental policies
• Other duties as required

AECOM has an opening for a Senior Electrical Engineer to join our Buildings and Places team in Canberra office.

The role is ideal for a values driven experienced engineer with a strong technical background with an interest in developing detailed design solutions and is responsible for the delivery of a range of exciting electrical engineering projects which cover a diverse range of the construction sector including Data Centres, Defence, Commercial, Education and Health.

What will a day in this role look like:

• Work effectively within a team of multi-disciplinary engineers on a range of projects, using your technical expertise to drive quality through review of design calculations, specifications and drawings.
• Liaise with internal and external stakeholders across our expansive multi-disciplinary engineering team to provide technical advice on some community and place making defining projects.
• Use your experience on building services projects as an Electrical designer, to prepare technical design that is high-quality and cost-effective project delivery on health, defence, government, transport and other building projects across ANZ
• Lead Electrical design and project delivery for our major client projects, including the technical review of projects and management of small project teams, while also providing guidance and mentoring to junior engineers within the business when preparing technical design documentation.

Your role will see you primarily involves in the support and maintenance of a large enterprise environment spanning multiple locations, both within Australia and internationally. Reporting to the storage and data protection manager the responsibilities of this role will include but are not limited to, administering the storage solution, tuning system performance, installing system wide software, managing and maintaining capacity of the systems, and supporting storage hardware and software. Providing input into policies, procedures, and SOP’s relating to the management of the operational storage infrastructure. Interact with users and technical subject matter experts to ensure delivery is fit for purpose.

Follow defined ITSM processes including incident and problem analysis and management with technical issues. Perform post incident reviews and root cause analysis related to the technologies you’ll be supporting.

• Manage and maintain the ongoing operational requirements of the client and infrastructure relating to storage and data protection;
• Implement and test storage firmware and software upgrades;
• Design, implement and administer new storage infrastructure installations;
• Administration and management of CommVault;
• Perform NetApp and CommVault restore activities as requested
• Provide solutions to a variety of technical problems of varying scope and complexity;
• Reporting on Capacity usage
• Source and analyse relevant subject matter documentation;
• Contribute to IT support process and policy development;
• Ensure adherence to processes, procedures and security requirements;
• Ensure the IT support products and services provided to programs are of the highest quality that satisfy all regulatory and technical requirements;
• Any other duties as required.

Are you ready to tackle the toughest security challenges for a global market leader and one of Australia's few product software companies with international reach? Do you like your code to be secure, your influence valued, and your coffee strong? If so, we want to hear from you.

At PaperCut, security isn’t just an afterthought—it’s our obsession. We've been on a multi-year security uplift focus. We are also one of only two Australian software companies registered as a CNA (Certified Numbering Authority). As we see ourselves as "complete stack," this can prove hard, as we have our hands on the whole of our tech stack, and we need experts to do security across all of this.

Reporting to our Head of Engineering, this is an ongoing full-time contract, with Hybrid working based 3 days per week in our Melbourne office.

Some of the things you’ll do...

• Embedding security into everything: Work with teams across the organisation to ensure security is baked into every stage of the software development lifecycle.

• Tackling the big risks: Lead risk assessments and create proactive solutions to mitigate vulnerabilities, address emerging threats, and anticipate evolving attack vectors.

• Setting the standard: Design and implement security policies and standards that foster secure coding, robust testing, and early detection of vulnerabilities.

• Leading the charge on incidents: When things go sideways (rare, but it happens), you’ll help us lead the charge, from containment to root cause analysis, ensuring we come back stronger every time.

• Mentoring and inspiring: Be the security specialist, mentoring engineers and fostering a security-first culture. 

• Collaborating globally: Work with external globally recognised security researchers as part of our pen-test, bounty, research, and uplift programs. Security doesn’t stop at our walls—it’s a team sport, and you’ll be helping us connect with the industry to ensure we're a team player.

A little bit about you

• You’ve designed and implemented security strategies across complex systems, from low-level native code to web apps and IoT integrations.

• You have hands-on experience managing incidents from discovery to resolution, and you’ve turned lessons learned into measurable improvements.

• You’re a mentor, sharing your expertise in secure coding, threat modelling, and vulnerability management to up-skill your team.

• You’ve worked in a product-focused company and know the value of balancing innovation and commercial, with risk management.

• You’re ready to solve the challenges of cloud security, compliance, and emerging threats.