Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy.


 


Venues NSW takes an intergrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset all of which helps us deliver key projects and secure outstanding content.


 





ABOUT THE ROLE
Reporting to the General Manager - Commercial,
... Click here to view more detail / apply for Commercial ? Event Manager ? Hospitality

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

Tourism and Events Queensland (TEQ) is a statutory body of the Queensland Government and the State's lead tourism marketing, destination and experience development and major events agency.
TEQ's vision is to inspire travellers to visit Queensland as their destination of choice through bold and globally recognised marketing and events that support growing overnight visitor expenditure (OVE) to $44.4 Billion by 2032. TEQ is committed to working collaboratively with key stakeholders to achieve this growth in Queensland's visitor economy. 
Key duties  ?    Coordinate the development of Board papers and their distribution to Board and Committee members. ?    Manage the timeline for preparing the Board pack including following up others to avoid missing deadlines. ?    Coordinate financial requirements e.g. expense claims, purchase orders, invoices, credit card reconciliations. ?    Maintain a close working relationship with the Group Executive via strong communication and regular updates. ?  
... Click here to view more detail / apply for Board Specialist , Tourism and Events Queensland

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

 


$51 - $56 per hour Super, depending on experience | 35hours per week
NSW State Government | Hybrid - Sydney CBD WFH
ASAP Start | Estimated 5month assignment, with a strong potential to extend
 
 
About the Company
Our large NSW State Government client is responsible for devising and implementing strategies to grow the visitor economy. They particularly focus on driving tourism along with acquiring and developing major sporting and cultural events for Sydney and Regional NSW. They are also the major investor in Business Events Sydney with the aim to secure more international conventions, incentive travel reward programs, corporate events and exhibitions for Sydney and Regional NSW
 
About the Role
They are currently seeking a enthusiastic and professional Executive Assistant to join their team in Sydney CBD with some flexibility to work a few days ... Click here to view more detail / apply for Executive Assistant ? Tourism & Events | NSW State Government

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

Closing Date: 11 Jun 2015
Are you looking for a career change. Are you currently working in the Hospitality or Retail industries? Have you ever considered working in horticulture?
 
At our Flavorite Tatura VIC site we are in an exceptional stage of growth and are seeking entry level team leaders and team members for a variety of roles across several key departments. 
 
We value and seek applicants with transferrable skills, where experience gained in process driven, customer service-based industries such as retail or hospitality, have seen new Team Members and Team Leaders hit the ground running in our business.
 
Who are we?
 
Flavorite is the largest Australian glasshouse producer of fresh fruit and vegetables and a leader in the Horticulture Industry.  We have an innovative approach to farming and are proud to




... Click here to view more detail / apply for Hospitality and Retail! Change you Career!

Shaping the future of real estate for a better world!

JLL’s Hotels & Hospitality Group serves as the hospitality industry’s global leader in real estate services for luxury, upscale, select service and budget hotels; timeshare and fractional ownership properties; convention centres; mixed-use developments and other hospitality properties. The firm’s more than 350 dedicated hotel and hospitality experts partner with investors and owner/operators around the globe to support and shape investment strategies that deliver maximum value throughout the entire lifecycle of an asset. In the last five years, we helped clients complete more transactions than any other hotels and hospitality real estate advisor in the world, totalling more than USD 68 billion. We also helped solve nearly 4,400 unique client challenges by completing advisory, valuation and asset management assignments around the globe, in addition to managing the design and construction of over 50 unique hotel destination projects. The group’s hotels and hospitality specialists provide independent and expert advice to clients, backed by industry-leading research.

What this job involves:
We’ve got an exciting opportunity for an Analyst to join our NSW Hotels & Hospitality Group. In the role, you will support our Investment Sales and Debt Advisory business.

A snapshot of the role:
- Support to Sydney and wider ANZ team in securing listings, marketing and closing of hotel real estate transactions
- Conduct hotel pricing assessments and general operational underwriting and analysis
- Support the investment sales team in improving the data management and collection for the Australian hotel market
- Assist in both preparation and presentation, market updates, proposals and other investment materials to clients and prospective investors
- Proactively engage in business development activities through networking, industry seminars and leveraging the existing relationships of other business units

Sound like you? This is what we’re looking for:
- Proven experience in hospitality real estate, finance or relevant consulting
- Degree in Business Finance, Hospitality and/or Real Estate
- Detail orientated with excellent presentation, communication and interpersonal skills with the ability to work with others to achieve a common goal
- Comprehensive knowledge of the latest trends in the tourism industry as well as hotel and resort operations

What you can expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership! WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best!

Apply today, quoting job reference number JDREQ349154

Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

 

We are currently taking expressions of interest for energetic and passionate hospitality superstars to deliver exceptional customer service at Wenty Leagues Club.
 
About our roles
 
We have a variety of Front of House roles available such as Food and Beverage and Gaming and Reception
 
This includes:
 

Providing exceptional hospitality to our members & guests
Sell and promote our events, products, services, facilities, and membership
Use POS, Till Systems and handle cash
General cleaning duties including pick up of plates, glasses, cutlery and cleaning of various areas.
Serve Food and Beverage to our members and guests
Service gaming machines and patrons
Keeping our facility clean, hygienic, and most importantly, COVIDSAFE

 
Enjoy the benefits of working for us
 

Free RSA and
... Click here to view more detail / apply for Hospitality Host ? Expression of Interest

Position Overview:
The purpose of this Hospitality (Front/Back of House) Traineeship in Ilfracombe is to provide the successful applicant with the opportunity to develop skills and knowledge through completing on the job working experience and training with an employer whilst completing a nationally recognised course of training through a registered training organisation.



Duties and Responsibilities:
Hospitality (Front/Back of House) employees use key service skills and knowledge such as food and beverage service, barista skills, cash handling/register operations, and basic food preparation and safety. To be successful in hospitality you will need a commitment and passion for the hospitality industry, a positive attitude and be prepared to provide a high level of customer service. Day-to-day tasks may include: - greeting customers and determines their requirements - answering enquiries on events and may distribute programmes and information - taking orders,


... Click here to view more detail / apply for Hospitality (Front/Back of House) Traineeship

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

Allity is now part of the Bolton Clarke Group, one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. WELCOME TO GOSLING CREEK AGED CARE Located in the affluent suburb of Normanhurst, our home is purposefully designed to offer all levels of permanent, respite and palliative care. Greenwood provides a comprehensive range of Signature service offerings centred on supporting our residents to make every day the best it can be. What We Can Offer Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus: We provide a work culture that values you and invests in your career Salary…

Click here to view more detail / apply for Hospitality Assistant - Food Services

Shaping the future of real estate for a better world!JLL’s Hotels & Hospitality Group serves as the hospitality industry’s global leader in real estate services for luxury, upscale, select service and budget hotels; timeshare and fractional ownership properties; convention centres; mixed-use developments and other hospitality properties. The firm’s more than 350 dedicated hotel and hospitality experts partner with investors and owner/operators around the globe to support and shape investment strategies that deliver maximum value throughout the entire lifecycle of an asset. In the last five years, we helped clients complete more transactions than any other hotels and hospitality real estate advisor in the world, totalling more than USD 68 billion. We also helped solve nearly 4,400 unique client challenges by completing advisory, valuation and asset management assignments around the globe, in addition to managing the design and construction of over 50 unique hotel destination projects. The group’s hotels and hospitality specialists provide independent and expert…

Click here to view more detail / apply for Analyst - Hotels & Hospitality Group

Position Overview: The purpose of this Hospitality (Front/Back of House) Traineeship in Ilfracombe is to provide the successful applicant with the opportunity to develop skills and knowledge through completing on the job working experience and training with an employer whilst completing a nationally recognised course of training through a registered training organisation. Duties and Responsibilities: Hospitality (Front/Back of House) employees use key service skills and knowledge such as food and beverage service, barista skills, cash handling/register operations, and basic food preparation and safety.To be successful in hospitality you will need a commitment and passion for the hospitality industry, a positive attitude and be prepared to provide a high level of customer service.Day-to-day tasks may include:- greeting customers and determines their requirements- answering enquiries on events and may distribute programmes and information- taking orders, serving food and preparing tables- food preparation- picking up glasses, putting out coasters and setting tables- storing clean dishes, glasses and equipment…

Click here to view more detail / apply for Hospitality (Front/Back of House) Traineeship

Maryborough District Health Service (MDHS) is located on the traditional lands of the Dja Dja Warrung People of the Kulin Nation and services the Central Goldfields and Pyrenees Shire with campuses in Avoca, Dunolly and Maryborough. The strong clinical and social links between the three campuses ensure that qualified staff who are committed to high standards of person-centred care for the community.  MDHS is one of the largest employers in the region, providing the perfect setting to become part of our team and community. Key responsibilities: Meet the quality needs and expectations of the customers Ensuring high quality front of house duties with both food and beverage services Assist in the preparation and distribution of meals and beverages within the café and kitchen Ensure that all food handling is in accordance with food handling specifications Ensure cleaning standards are maintained for the Café, kitchen, pantries, and relevant equipment Understand and observe all health regulations, including…

Click here to view more detail / apply for Hospitality Services

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

Allity is now part of the Bolton Clarke Group, one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. WELCOME TO GREENWOOD AGED CARE Located in the affluent suburb of Normanhurst, our home is purposefully designed to offer all levels of permanent, respite and palliative care. Greenwood provides a comprehensive range of Signature service offerings centred on supporting our residents to make every day the best it can be. What We Can Offer Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus: We provide a work culture that values you and invests in your career Salary packaging…

Click here to view more detail / apply for Hospitality Assistant - Food Services

Allity is now part of the Bolton Clarke Group, one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. About the Opportunity Bolton Clarke Willowdale is seeking multiple Food Service Attendants. Reporting to our Chef, the role is responsible for delivering friendly and efficient food service to residents according to Bolton Clarke’s Food Standards. Provide all food service activities to residents including serving meals, and dining room set-up and clearing Undertake basic food preparation under direction of senior staff Food preparation is completed within the designated timeframe and according to the FSP, Bolton Clarke Food Standards and OH&S specifications Washing and storing equipment within the designated timeframe and according to the FSP and OH&S specifications Cleaning and…

Click here to view more detail / apply for Hospitality Assistant - Food Services Attendant

mteSA are seeking an individual wishing to continue their career in Hospitality. You will undertake a variety of tasks, including: Preparing ingredients using contemporary food preparation and cooking presentation techniques Abiding by food safety standards and keeping a sanitised and safe environment in the kitchen and/or bar Work in a fast-paced and challenging environment Providing exceptional service to ensure customer satisfaction Prepare and serve alcoholic and non-alcoholic beverages You must be team-oriented and passionate about employment in the hospitality industry. Enjoy mteSA Benefits Employee Assistance Program Salary Packaging to reduce your income tax A challenging role with high job satisfaction Does this sound like you? We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. You may have undertaken food and hospitality subjects at school, and already worked in hospitality. Ideally, you will also have: A desire to learn and be a part of a great team…

Click here to view more detail / apply for Labour Hire - Hospitality Staff

Recruitment 24/7 has multiple positions available for 'Hospitality Staff' or our Ipswich based client.
Ongoing and casual roles are available, working on a roster as required.
We are looking for:

Waiters
Chefs
Bar Attendants
Food & Beverage Attendants
Kitchen Hands

To be considered for these roles you must have/ be willing to obtain:

Right to work in Australia.
Be well presented and have a high standard of personal hygiene.
For Bartenders/Front of house- Current RSA Certificate
For Chefs- Commercial Cookery Certification ( ideally)


We have vacancies available now, and roles coming up over the coming months. Please register your interest by applying for this advertisement. We will be in contact with you to complete the registration process. Please click here to apply.

Location:   Bendigo City Campus Role Type:  Sessional, On-site   About us: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive being part of an inclusive and united team, please read the detailed position description document to understand our values and focus. We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive. About The Role: BKI is seeking a Teacher Cookery/Hospitality…

Click here to view more detail / apply for Teacher Cookery/Hospitality

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef - Across a range of Australian regional locations outside of Sydney, Melbourne, & Brisbane.

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $27.83
Chef de Partie Base Hourly Rate: $28.57
For Chef various levels above, equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$71,000 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications