The Cloud Operations Team are central to how Nine uses cloud technology, and are the primary point of contact within the Platforms function regarding anything cloud. You’ll be leading from the front in building out Nine’s cloud security posture and policies, monitoring and alerting tooling, as well as managing cost controls (FinOps) and vendors. 

You contribute to a learning-oriented workplace culture, being curious about the world
around you, seeking new ways to explore and bring new thinking and practices to bear
within your team. You remain open to learning new technologies and techniques, and finding creative ways to leverage this knowledge to further team goals.

You work in partnership with various product teams and practices enabling them to conduct rapid, stable, secure and repeatable deployments on Cloud and Kubernetes at scale.

You are structured and methodical in your process and have demonstrated skills building and delivering support services for 24/7 systems.

Day to Day, you will: 

Enabling your team:

• Assist the team in a hands-on capacity as required
• Work with stakeholders to provide technical solutions to problems or issues
• Act as a enabler, removing roadblocks to progress as needed
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity and capability

Technical Leadership:

• Drive adoption of best practice and best in class technology
• Remove single points of failure by cross-skilling staff and making sensible, strategic resourcing decisions
• Always be on the lookout for products, solutions and enhancements which address current or perceived future business problems

Drive high performance:

• Provide one on one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Participate in hiring and other HR processes affecting your team where needed
• Mentor team members to create a highly motivated, coherent, and cohesive culture which rewards high performance

The Platform Solutions Team are central to how Nine deploy workloads to the cloud. You’ll be leading from the front in building out Nine’s cloud infrastructure to deliver the content that Australia loves.

You contribute to a learning-oriented workplace culture, being curious about the world around you, seeking new ways to explore and bring new thinking and practices to bear within your team. You remain open to learning new technologies and techniques, and finding creative ways to leverage this knowledge to further team goals.

You work in partnership with various product teams and practices enabling them to conduct rapid, stable, secure and repeatable deployments on Cloud and Kubernetes at scale.

You are structured and methodical in your process and have demonstrated skills building and delivering support services for 24/7 systems.

Day to Day, you will: 

Enabling your team:

• Assist the team in a hands-on capacity as required
• Work with stakeholders to provide technical solutions to problems or issues
• Act as a enabler, removing roadblocks to progress as needed
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity and capability

Technical Leadership:

• Drive adoption of best practice and best in class technology for workload management using Kubernetes (especially EKS)
• Remove single points of failure by cross-skilling staff and making sensible, strategic resourcing decisions
• Always be on the lookout for products, solutions and enhancements which address current or perceived future business problems

Drive high performance:

• Provide one on one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Participate in hiring and other HR processes affecting your team where needed
• Mentor team members to create a highly motivated, coherent, and cohesive culture which rewards high performance

The Commercial Products team manages a fleet of custom-built and off the shelf systems that perform critical functions for our Sales Operations, Traffic, Finance and Presentation teams, which make it possible for us to sell and traffic ads. In other words, our systems manage all revenue associated with broadcast today and progressively into digital.

We are seeking an experienced Salesforce Technical Platform Manager with a strong focus on industry cloud solutions to lead and manage our Salesforce platform initiatives. This role is pivotal in driving digital transformation across the organization, leveraging Salesforce's industry-specific clouds. The ideal candidate will possess a robust technical background, in-depth knowledge of industry cloud offerings, people leadership and the ability to collaborate effectively with cross-functional teams.

Role responsibilities:

• Architecture owner for the Salesforce platform ensuring designs, security and technical requirements are met in a best practice manner. Work with engineering leadership to identify opportunities to improve practices and processes around engineering and delivery, and assist with the implementation and upkeep of these practices
• Help develop and maintain a strategy to deliver on business goals via system improvements and new functionality
• Lead and grow a team of engineers, working in ways that align with Nine’s values
• Drive efficiency and effectiveness in the teams change, builds and deployment approaches
• Participate in and, when required, facilitate team ceremonies.
• Feed into the product roadmap, especially by identifying opportunities for technical improvement that will deliver business value via improved reliability, performance, and efficiency.
• Overseeing the maintenance and ongoing governance on the platforms 

As a leader, you will:

• Manage team according to a strategic framework of business outcomes and key responsibilities
• Ensure employee engagement via one-on-ones and other opportunities to help manage performance and career progression

Job Description

The Commercial Products team manages a fleet of custom-built systems that perform critical functions for our Sales Operations, Traffic, Finance and Presentation teams, which make it possible for us to sell and traffic ads into our linear broadcasts schedules. In other words, our systems manage all revenue associated with broadcast..

In your role as a people leader your focus will be removing blockers, breaking down silos, and championing an iterative, DevOps mindset. You are also comfortable working with a variety of technical and non technical stakeholders.
 

Role responsibilities:

• Work with engineering leadership to identify opportunities to improve practices and processes around engineering and delivery, and assist with the implementation and upkeep of these practices
• Help develop and maintain a strategy to deliver on business goals via system improvements and new functionality
• Participate in and, when required, facilitate team ceremonies.
• Feed into the product roadmap, especially by identifying opportunities for technical improvement that will deliver business value via improved reliability, performance, and efficiency.
• Focus on team engagement and culture

As a leader, you’ll: 

• Manage team according to a strategic framework of business outcomes and key responsibilities
• Employee engagement via one-on-ones and other opportunities to help manage performance and career progression
• Help progress your team members’ careers by identifying development and growth opportunities