We have a fantastic opportunity for a superstar Billing & Enrolment Specialist to join the Contour Education team. 2025 promises to be our biggest year yet, and the role is integral to support our ongoing growth and success.

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

Over 3,500 students and 100 staff have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022 and ranked again for 2023, and we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

The Role

We’re seeking a detail-oriented and proactive Billing & Enrolment Specialist to join our team, full-time (40 hours per week) at the Melbourne CBD campus. In this role, you will be the go-to person for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and account updates.

Key Responsibilities

• Invoice Management: Edit and manage invoices to ensure accuracy and timeliness, addressing any necessary adjustments promptly.
• Debt Collection: Communicate with students and parents regarding overdue invoices through phone calls, emails, and texts, maintaining our commitment to friendly and respectful interactions.
• Enrolment Coordination: Track enrolment forms and follow up on incomplete submissions to ensure all student records are up to date.
• CRM Maintenance: Keep student and parent records accurate and current in our CRM, supporting seamless enrolment and billing processes.
• Ticket Management: Address and resolve enrolment and billing-related tickets from the Sales and Customer Service teams efficiently.
• Ad Hoc Enquiries: Respond to billing and enrolment questions as they arise, providing clear and helpful support to students and parents.

Who You Are

You are a people-oriented professional with a knack for managing details and a passion for helping others. You’re comfortable making collections calls with empathy, and you thrive in a collaborative, energetic work environment.

Requirements

• Communication Skills: Excellent written and verbal communication skills for engaging with students, parents, and team members.
• Organisation & Detail-Orientation: Ability to maintain accurate records and stay on top of multiple tasks and timelines.
• Proactivity & Independence: Self-motivated with a strong sense of ownership over your responsibilities.
• Customer Service Skills: A friendly and patient approach, even when addressing overdue accounts or resolving issues.

Why Join Contour?

• Be part of a mission-driven company committed to reshaping education.
• Work in a vibrant campus environment where every day is different.
• Access training and development opportunities in billing, enrolment, and CRM management.
• Grow with a collaborative team and make a direct impact on students’ educational journeys.

If you’re detail-oriented, empathetic, and excited to contribute to Contour's mission, we’d love to hear from you!

Skill Requirements

• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your accounting and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

This is not just any other accounting job; it’s a calling for someone dedicated to building lasting relationships, and ultimately contributing towards supporting students in their education journeys! If you're detail-oriented, people-oriented, and passionate about education, we want to hear from you - apply now, and become a part of our mission to reshape education :)

Immediate start!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

We are looking for someone with the ability to work and excel within a fast-paced retail environment. This is an exciting opportunity to work with a range of brands and products including beauty, gift cards, household cleaning, grocery, personal care and more, in major retailers like Coles, Priceline and Big W!

Get hired today by following our simple hiring process:

1. Easily apply: Only takes 2 mins
2. Video: Record a quick video to show your vibe and stand out. It’s easy, fast, and helps us get to know you better.
3. Get hired fast and start immediately!

About the Role:

You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing in a variety of retail stores.

Benefits:

• Fantastic hourly rate - $31.64/hour + Super + KMs
• Family friendly flexible hours – no need to come to the office!
• Receive your roster 10 days in advance!
• Monday to Friday – no weekends!
• Work close to home
• Immediate start
• Great team culture and opportunities for career progression
• Ongoing development and training provided
• Employee Recognition Program

To be successful in this role, you’ll need:

• Fantastic communication skills to build relationships with store staff
• Attention to detail to execute tasks accurately
• Solution Orientated
• The ability to lift up to 15kg
• Valid Driver’s License and reliable vehicle
• Ability to receive Point of Sale items to home address
• Confidence in using smart devices and apps

Previous merchandising experience is preferred, but we would consider similar experience from different sectors. If you are willing to learn and have a great attitude, then you might just be what we’re looking for.

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application.

About Us

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

Immediate start!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

We are looking for someone with the ability to work and excel within a fast-paced retail environment. This is an exciting opportunity to work with a range of brands and products including beauty, gift cards, household cleaning, grocery, personal care and more, in major retailers like Coles, Priceline and Big W!

Get hired today by following our simple hiring process:

1. Easily apply: Only takes 2 mins
2. Video: Record a quick video to show your vibe and stand out. It’s easy, fast, and helps us get to know you better.
3. Get hired fast and start immediately!

About the Role:

You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing in a variety of retail stores.

Benefits:

• Fantastic hourly rate - $31.64/hour + Super + KMs
• Family friendly flexible hours – no need to come to the office!
• Receive your roster 10 days in advance!
• Monday to Friday – no weekends!
• Work close to home
• Immediate start
• Great team culture and opportunities for career progression
• Ongoing development and training provided
• Employee Recognition Program

To be successful in this role, you’ll need:

• Fantastic communication skills to build relationships with store staff
• Attention to detail to execute tasks accurately
• Solution Orientated
• The ability to lift up to 15kg
• Valid Driver’s License and reliable vehicle
• Ability to receive Point of Sale items to home address
• Confidence in using smart devices and apps

Previous merchandising experience is preferred, but we would consider similar experience from different sectors. If you are willing to learn and have a great attitude, then you might just be what we’re looking for.

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application.

About Us

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

If you’re a high school science teacher, the name Stile might ring a bell. 

With an ever-expanding community of Stile schools in Australia, we’re looking for an experienced leader with a passion for improving scientific literacy around Australia to join the team in Melbourne. This role involves leading the team responsible for both selling Stile to new schools and maintaining relationships with existing schools.  

About Stile

We have a vision for more interesting, rigorous and inclusive science education for Australian students. Imagine a world where mundane tasks like lesson planning are taken care of, and teachers are offered plenty of support to be full-time classroom superheroes! Stile is Australia’s only complete, end-to-end program for Years 7-10 science. It offers meticulously crafted lesson-by-lesson teaching plans, printable revision resources, videos, questions, simulations and practical activities. It’s what we wish we had when we were teaching. Built upon our world-class teaching and learning platform, Stile is updated weekly with the latest in science and technology.

At our foundation, we encourage kids to think critically about the world around them and make evidence-based decisions for themselves and their community. For more information, have a read of our ‘why’.

1 in 3 schools in Australia use Stile! We expect this number to continue to grow in the coming years. That's quite some reach, and it's a responsibility we take very seriously.

The Stile team is made up of 70 incredible teachers, scientists, artists and engineers who genuinely care about, and are working towards, improving scientific literacy amongst our young citizens.

That’s where you come in.

About the role

This leadership position will be responsible for growing our community of schools around Australia. Leading a team of five talented, experienced educators and sales team members, you will constantly look for ways to grow our impact in Australia, your success metrics will be sales and retention in Australia. 

This position is perfect for someone with a passion for education and leadership experience who is looking to expand their impact and enhance the education of tens of thousands of students. It combines working from Stile HQ with visiting schools and team members around the country. 

This is a sales leadership role, but it’s a sales leadership role like no other. It’s fun, light and centred around a genuine mission to better science education. 

How you’ll spend your time

• Leading our Schools team 

Our Schools team is the face of Stile and it will be your responsibility to lead them to achieve amazing results. This might be through finding efficiencies within existing processes, working with the marketing department to generate innovative sales campaigns, digging deep into data with the operations team to find solutions or working with our support team to understand how best to help Stile teachers. Overall, you’ll be driving the team to ensure we meet our sales and retention targets. 

• Developing plans so all diocese and school leadership around the country know who Stile are and how we can help them. 

With so many schools around the country already using Stile, you will be thinking of innovative ways to scale our impact. One of these ways will be through establishing and maintaining relationships at the diocese and school leadership levels. Deeply understanding the importance of High-Quality Instructional Materials will be critical to having these important conversations. 

• Working with the science education leadership team to build community around Australia 

We’re privileged to be the core science resource in many schools around Australia. We want to use our position to have a positive impact, and help build communities of science teachers and leaders around Australia. As Head of Schools you will be spearheading our efforts to bring teachers together to improve practice and create lasting connections. 

• Continuing to hone your own skills and knowledge  

We’re life-long learners at Stile, so we’re always looking to improve our practice. You’ll find yourself reading up on the latest negotiation strategies, or learning about the latest trends in education technology. You can also expect to spend time peer-reviewing work with your colleagues, ensuring we’re always delivering the best possible service.


A couple of Stile-ists having a cracking time on the road in the Stile Sylla-bus!

A bit more about you

• You’re a driver and self-starter who is both likeable and empathetic. You’re a strong communicator who can build positive relationships and really put yourself in someone else’s shoes, understand their problems and work to help fix them. 
• You're eager to learn. Super eager. You soak up feedback, incorporate it, and are constantly driven to be better. 
• You’re a proactive, strategic hard worker who gets stuff done. You’re motivated to work independently but love contributing in a team environment. 
• You have experience in leading teams to achieve amazing results. 
• You’re knowledgeable about science education and you’re across the latest trends in education technology and pedagogy. 
• You’re excellent with systems, data and processes and you’re super organised! 
• Sales experience, especially in the edu-industry, is a bonus but not essential, as is experience with Salesforce. 

At Stile, we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t perfectly align with all of the points above, we encourage you to apply anyway. You may be just the right candidate for this or another role.

What’s in it for you

• Colleagues worth working with. You’ll join an amazing 70-strong team of teachers, scientists, artists, and engineers. We hold ourselves and each other to a high standard and love what we do.
• Working on something that really matters. In partnership with teachers, we’re coaching students to become problem solvers and critical thinkers. We believe that with a strong command of science, tomorrow’s citizens and leaders are set up to sort the misinformation from the facts.
• Support always. Stile is its people, and it’s important we are creating an environment where you’re supported, happy and able to do your best work. We have strong management and feedback frameworks and a great benefits program. Check it out here.
• Flexibility. We expect you to work hard, but you’ll have flexible hours and be the master of your own schedule. There’s no rigid timetable to adhere to.
• Your own professional development. We’re lifelong learners here at Stile. In addition to teaching you everything you need to know to succeed in this role, we provide a generous PD allowance.

Hours and location

This is a full-time, permanent role based in our Melbourne office. When you’re not on the road, you will work from Stile HQ.

Work hours are flexible but generally follow a 9-5 schedule. Usually, school visits and PD sessions run before or after school or anywhere in between.

You’ll regularly be driving to schools, so you’ll need your own car (don’t worry, we cover your expenses). Semi-regular travel will be required around Australia to visit your team.

Sound interesting?

Great! We want to know more about you, so read the details below then click apply and ensure you provide that cover letter to show you’re great at following the details. 

• A cover letter addressed to Clare Feeney (no more than a page) explaining why you're going to smash this role out of the park. Include a paragraph on which Behaviours of an Effective Stile-ist most resonate with you or which you disagree with and why.
• Your resume
  
  

Do you have questions about our hiring process? You can find the answers here, or feel free to email us. We can't wait to hear from you!

No recruiters please.