Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Conference & Events Operations Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

 Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.

• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

As part of the ANZ Marketing team, the Industry Marketing Manager will make a measurable difference by developing the end-to-end market strategy, plan and execution of that plan to drive influenced pipeline and impact for their Nearmap industry vertical.

The mission of this individual is to foster valuable partnerships within the industry vertical ‘squad’ and align marketing plans to help them achieve their territory targets. The Industry Marketing Manager is the marketing expert within the squad operating with a collaborative, agile, results-driven mindset.

What we are looking for:

The ideal candidate will be expected to be adept at the following:

• Stand as the vertical marketing champion with internal squad, responsible for formulating and executing strategically focused end-to-end marketing programs including events and digital campaigns, to drive demand to achieve pipeline and squad goals.
• Build strong aligned relationships with both the sales and product teams.
• Provide direction to internal and external creative resources to brief, conceptualise, create and tactically execute localised campaigns.
• Manage marketing budgets and demonstrate fiscal responsibility when delivering marketing assets and activities.
• Evaluate the impact of marketing programs in achieving their stated objectives.
• Present to the ANZ GTM at quarterly business reviews on marketing activity and performance.

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Managing project risk and assisting with problem resolution.

• Serving as liaison between technical and non-technical teams.

What you will need:

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Proven experience with Release Management ideally with mid-range applications/environments

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

Added Bonus if you have:

• Experience in the payments sector

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible, hybrid working conditions

• Genuine opportunities to learn and grow with a Fortune 500 global Fintech

• Competitive salary and benefits including medical and personal insurances and employee share scheme

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.