As a Night Receptionist, you will be essential to our front office operations, partnering with the Night Manager to ensure smooth resort operations during overnight hours. You’ll manage nightly accounting and auditing, reconcile daily transactions, and generate financial reports. Your exceptional service will make guests feel at home from arrival to departure, as you handle their requests with a smile and ensure reservations are accurate. You'll also assist with portering duties and maintain resort safety and security through regular property checks.

Join us and be a key contributor to creating a welcoming and secure environment for our guests.

• Exciting opportunity to be part of our NEW MH, AOD & SP service in Queensland! 
• 4x full-time ongoing positions each based out of either Gympie, Hervey Bay, Rockhampton or Emerald.  
• $47 - $49.5ph + Super + Not-for-Profit Salary Packaging up to $18,550  

EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).  
 
Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more. 

Job Description  
The Stepped Care Lead is a pivotal role in the delivery of a new collaborative community mental health and AOD care model within one of four local hubs. 

The role involves direct client engagement, as well as overseeing and implementing targeted brief intervention processes to support clients throughout their care journey, ensuring seamless transitions and aftercare. The Stepped Care Lead will work closely with internal and external stakeholders, maintaining key relationships and service pathways to enhance community-based responses. 

Responsibilities include:  

• Offering assistance to clients upon their first interaction with hub services, ensuring it is a welcoming and supportive entry experience. 
• Overseeing collaborative care processes, including progressive care planning, care transitions, and care-team reviews.  
• Offering overlapping support to clients moving to or from programs, implementing brief intervention aftercare models, and fostering sustained recovery.  
• Building and maintaining key relationships, service pathways, and agreements with partners of the local hub as well as work with the local lived experience workforce to build community-based responses. 
• Monitoring the results and demand related to the care model, coordinating effective collaborative responses to local needs in partnership with other stakeholders. 
• Reporting and Record Keeping. 

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Jenny Sinclair (Director - States and Business Transition) at [email protected] 

About you  
We are looking for someone with strong organisational skills to effectively lead and represent the hub's model of care.  
The ideal candidate will have experience in multiple mental health and/or AOD (Alcohol and Other Drugs) settings, including knowledge of related systems, processes, legislation, and experience implementing brief-intervention approaches. Knowledge of the mental health sector and community needs is essential, along with a commitment to delivering person-centered care that respects and values individuals' identities, backgrounds, and life experiences. A strong understanding and commitment to cultural safety and trauma-informed care principles are also required. Experience working independently and with care-team and community-based recovery approaches is preferred. 

An ability to work collaboratively and professionally with other services and professionals across a range of life areas and needs, as well as a knowledge of the mental health sector and services offered the community to support those with complex needs will also be essential to succeed in this role. 

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

• 3-month contract with part-time hours ranging from 29 to 36 per week - predominantly WFH
• Primarily evening shifts from 1:15 pm to 9:00 pm, covering Monday to Sunday, with some early morning hours from 5:45 am to 1:30 pm 
• Salary range of $63,000 to $69,000, plus Super 
• Join a values-oriented Human Rights Organisation 

About Us: 

Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do. 

About the Role: 

As the Shift Replacement and Casual Workforce Coordinator, you will be responsible for managing day-to-day shift coverage for individuals supported by Melba. Key duties include providing accurate support information to direct support staff, ensuring precise entry of shift data into Melba’s CRM systems, and contributing to operational efficiency. 

Responsibilities: 

• Utilise various CRM and rostering tools to fill vacant shifts promptly 
• Prioritise workload effectively to efficiently fill shifts, promptly responding to emails and calls within a dynamic team environment 
• Accurately input shift times and employee details into CRM systems 
• Provide timely and detailed information to operational teams 
• Offer comprehensive handover notes at the end of each shift 
• Regularly utilise Microsoft Office Suite for tasks such as emailing, data entry, and file management 
• Foster positive relationships with internal and external stakeholders 

• Participate in team meetings and activities to promote collaboration and inclusivity 
• Identify and implement process improvements to maintain operational excellence 
• Adhere to established processes and workflows, modelling positive work practices 
• Uphold the human rights of individuals supported by Melba, ensuring their safety and well-being 

Qualifications and Experience: 

• Previous experience with CRM and rostering systems 
• Strong administrative background with the ability to schedule shifts efficiently 
• High attention to detail and accuracy skills 
• Adaptability to changing environments and systems 
• Strong problem-solving abilities and sound judgment 
• Consistently meet SLAs and team KPIs 
• Effective organisational and time management skills 
• Proficiency in Microsoft Office Suites, particularly Excel 
• Positive, committed, collaborative, flexible, and resilient 

Requirements: A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them). 

Why Join Us? 

• Flexible work arrangements with predominantly remote work and occasional in-office days 
• Join a supportive and collaborative culture where your contributions make a real impact 

• Enjoy onsite parking and other benefits 
• Access to Not-for-Profit Salary Packaging benefits 

Ready to Make a Difference? 

Click "Apply" now and submit your resume. We look forward to meeting you! 

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion. 

First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply. 

Customer Experience Manager  | Dan Murphy's Collingwood | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
 

Customer Experience Manager  | Dan Murphy's Albury/Wodonga | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
 

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties, uploading dictation, invoicing and supporting the greater team in general.