Search result for all job vacancies on Jobstore

Atlam Group

Service Liaison

Full-time

Waterloo, New South Wales

Customer Service

9 months ago

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rappo..

Quick Apply

Atlam Group

Client Service Manager - Port Macquarie/Kempsey Area

Full-time

Port Macquarie, New South Wales

Customer Service

9 months ago

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Manag..

Quick Apply

Atlam Group

Customer Service Team Member

Full-time

Balgowlah, New South Wales

Customer Service

9 months ago

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

Quick Apply

AU21 Alcon Laboratories (Australia) Pty Ltd Company

Customer Service Representative - 12 month contract

Full-time

Macquarie Park

Customer Service

9 months ago

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the ..

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Customer Service Representative is a member of a team responsible for service excellence with efficient, effective processing of customer orders to enable correct purchase, invoicing and delivery of Alcon product to customers. The Customer Service Representative is also responsible for the provision of customer services to Alcon’s customers, internal departments, and consumers. The role offers an opportunity to display initiative, a passion for service excellence and to actively demonstrate Alcon’s core values.

This is a busy high volume role which requires someone to be able to multitask and be able to process a high number of orders along with taking calls.

Facilitate the correct and timely delivery and invoicing of Alcon products and the processing of RANs and credit notes by entering data accurately within Alcon’s business systems. This requires a high level of attention to detail and understanding of Alcon’s systems and business relationships and how to extract or enter appropriate information

Continuously access information sources, communications and training to update knowledge and to ensure information and procedures are current and delivered seamlessly and consistently in the Department and actively participate in the identification and development of service level improvements.

Liaise closely with the sales teams to provide high quality information regarding sales opportunities, customer complaints or competitor behaviour.

Interprets and communicates relevant pricing/ policy / procedures / changes to customers and staff, ranging from basic enquiries to more complex enquiries including warranty enquiries and Prosthesis rebates.

Achieve individual and department quality, service and efficiency KPIs which include call pick up time, order entry accuracy and order processing time.
Important to have high very high Attention to detail and skills to be able to manage high volume of workload.

Skills and Experience

Accurate and quick data processing skills
SAP experience
Good communication skills
Attention to detail
Problem solving
Customer service experience in the Medical Device or Pharmaceutical industry preferred

How You Can Thrive at Alcon:

Opportunity to work with a leading global medical device company.
Collaborate with a diverse and talented team in a supportive work environment.
Competitive compensation package and comprehensive benefits.
Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Quick Apply

AtlamGroup

Customer Support

Full-time

Thredbo, New South Wales

Customer Service

10 months ago

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pu..

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

Click here to view more detail / apply for Customer Support

Quick Apply

HARVEST CENTRE HOLDINGS PTY LTD

Service Technician

Full-time

Wagga Wagga, New South Wales

Customer Service

10 months ago

Work with World-CLAAS Machinery and establish an incredible skillsetFull Time Permanent Position$70,000 – $90,000. Boost your earnings with plenty o..

Quick Apply

AtlamGroup

Stores Person / Customer Service - Industrial Products (Dubbo)

Full-time

Dubbo, New South Wales

Administrative / Clerical

10 months ago

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & ..

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team. To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest. With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia: https://appliedau.com.au/ New Zealand: https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Quick Apply

AtlamGroup

Service Centre Manager

Full-time

Port Macquarie, New South Wales

Customer Service

10 months ago

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Ma..

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer: Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

Click here to view more detail / apply for Service Centre Manager

Quick Apply

Sika AG

Customer Marketing Specialist

Full-time

Wetherill Park

Customer Service

10 months ago

Customer In Store Marketing Support – In line with the Product Marketing Manager and Marketing manager, identify, design and manage supply of any In..

Customer In Store Marketing Support – In line with the Product Marketing Manager and Marketing manager, identify, design and manage supply of any In store POS, Sampling in line with the Corporate requirements and technical attributes of the product
Explore, create and design ways for us to reward customer loyalty across target markets of Industry, Concrete, Sealing and Bonding, Flooring, Refurbishment, Building Finishing, Waterproofing and Roofing.
Support customer activities relating to trade shows designed to promote Sika products to key buying groups.
Design, Support and drive ways to share Product Knowledge with our Distribution network specifically across our professional network.
Ensure consistent and relevant communication to our distribution network.
Support the product release process to ensure that all stakeholders are effectively communicated to externally to ensure a successful implementation of new products or product optimisations.
Ensure the Sika Marketing Service in relation to Trade Show and Conferencing is set up to be primarily proactive. Work with the sales and marketing co-ordinator to establish a clear budget and schedule of sales support items available to service sales driven activities.
Foster strong relationships with internal cross-functional teams and any external suppliers, associations and industry bodies.
Maintain regular communication with the Marketing Manager, Distribution Team, Sales Managers and key Sales people to actively seek opportunities to understand and build knowledge of the market and our competitors; and ensure all marketing activity is relevant and supported.
Lead and execute any artwork requirements relating to Distribution Projects as required.
Liaise and attend meetings and other company functions as necessary that helps in the performance of your duties and aid business and organisational development.
Submission of Budget proposal and project scopes for approval and tracking committed and invoiced spend.
Delegate and influence team in marketing and the broader business as required.
Assist the Marketing Manager with Marketing Projects and tasks as required.

Quick Apply

AtlamGroup

Field Service Technician

Full-time

Kings Park, New South Wales

Customer Service

10 months ago

Position Requirements:Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHi..

Position Requirements:Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position.Want to be part of a company that is dynamic and is rapidly expanding?Looking for career development with growth and success?Friendly team with excellent track record - great cultureAt Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Kings Park Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service works.Provides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.Maintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements and maintaining customer confidentiality.Documents service and installation actions by completing forms, reports, logs and records. Informs Service Manager when the job is ready to be invoiced.Explores sales possibilities with customers utilizing their scope of speciality and by utilizing cross departmental specialists.Investigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfied.Prepare service quotations and follows up the quotation with the customer. Ensures a job is opened in SAP once a Purchase Order Number is received.Notify the Service Manager of any equipment that has been brought back to the workshop for strip and assessment, overhaul etc.Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorized representative.Ensures all site documentation including inductions, licences and training is up to date.Monthly checking of vehicle equipment lists and reordering of equipment as required.Be well presented at all times while representing Bosch Rexroth while undertaking external service work.Fosters efficient and effective management in his scope, enhances quality management and…

Click here to view more detail / apply for Field Service Technician

Quick Apply

AtlamGroup

Field Service Technician

Full-time

Southgate, New South Wales

Customer Service

10 months ago

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respe..

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. About the RoleReporting to the Service Manager, you will provide safe, efficient, and compliant diagnostic, maintenance, and component replacement services. You will develop relationships and build trust. Working a Monday – Friday roster. All overtime is double time. *Remuneration package of approximately $200K inclusive of discretionary payments. Key Responsibilities Major component change outs New equipment assembly and commissioning Diagnose faults of mechanical, hydraulic, and pneumatic components Repair damaged or faulty parts Provide adjustments to mechanical equipment Work as part of a team and guide customer excellence About You Trade Qualified Large excavator/haul truck experience - essential Liebherr mining equipment experience High Risk Licence LF & DG & EWP - desirable Working at Heights certificate - desirable Benefits Corporate Health Insurance | Novated Lease | Travel Club Liebherr One Hub – Employee discount portal for great savings Financial stability | annual reviews | service & manager rewards | career progression Technical Training programs and opportunities to ensure your continued growth Soft skills and Leadership training programs Diversity and Inclusion Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace CultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers How to Apply Please apply via the link below. Jodie Reed - HR Business Partner Applications close COB 12 January 2024 *Potential remuneration package is inclusive of Superannuation, paid travel and allowances which will be discussed during the interview stage* Please be advised this position is also being advertised externally. Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jodie Marie Reed at: [email protected]. One Passion. Many Opportunities. Do you have any questions about working for Liebherr? Find the answers here! Your way to apply Didn’t find the position you were looking for? You are welcome to send…

Click here to view more detail / apply for Field Service Technician

Quick Apply

AtlamGroup

Field Service Technician

Full-time

Southgate, New South Wales

Customer Service

10 months ago

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respe..

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. About the RoleReporting to the Service Manager, you will provide safe, efficient, and compliant diagnostic, maintenance, and component replacement services. You will develop relationships and build trust. Working a 7 on 7 off roster. *Potential earnings of up to $180k per annum. Key Responsibilities Major component change outs New equipment assembly and commissioning Diagnose faults of mechanical, hydraulic, and pneumatic components Repair damaged or faulty parts Provide adjustments to mechanical equipment Work as part of a team and guide customer excellence About You Trade Qualified Large excavator/haul truck experience - essential Liebherr mining equipment experience High Risk Licence LF & DG & EWP - desirable Working at Heights certificate - desirable Benefits Corporate Health Insurance | Novated Lease | Travel Club Liebherr One Hub – Employee discount portal for great savings Financial stability | annual reviews | service & manager rewards | career progression Technical Training programs and opportunities to ensure your continued growth Soft skills and Leadership training programs Diversity and Inclusion Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace CultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers How to Apply Please apply via the link below. Jodie Reed - HR Business Partner Applications close COB 12 January 2024 *Potential remuneration package is inclusive of Superannuation, paid travel and allowances which will be discussed during the interview stage* Please be advised this position is also being advertised externally. Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jodie Marie Reed at: [email protected]. One Passion. Many Opportunities. Do you have any questions about working for Liebherr? Find the answers here! Your way to apply Didn’t find the position you were looking for? You are welcome to send us a speculative application. Speculative…

Click here to view more detail / apply for Field Service Technician

Quick Apply

AtlamGroup

Field Service Technician

Full-time

Elderslie, New South Wales

Customer Service

10 months ago

About the RoleCan you work independently, diagnose complex faults, and carry out major repairs on earthmoving equipment with minimal assistance? Liebh..

About the RoleCan you work independently, diagnose complex faults, and carry out major repairs on earthmoving equipment with minimal assistance? Liebherr Earthmoving Division is looking for a motivated technician to work in the workshop at our Yatala branch and in the field across Brisbane, Gold Coast and at times the opportunity of regional work. Working part of a small and supportive team you will maintain and repair a broad range of our equipment including wheel loaders, material handlers and excavators for our growing customer base. Key Responsibilities Mechanical, Hydraulic and Electrical diagnosis Major and minor services Maintenance and component replacements Fabrication and new machine build as required Complete Service Reports Expand and maintain customer relationships in the field Dealing directly with Key Customers About You Trade qualified as Diesel / Mobile Plant Mechanic Flexibility to travel to customer sites and work over-time as required Extensive industry experience Ability to fault find A current driver’s license Forklift, W, T, R and Air conditioning ticket advantageous Basic Word and Excel abilities Commitment to maintain, and adhere to safety guidelines in the workplace How to Apply Please apply via the link below. Susan Tran - HR Coordinator Applications close COB 5th January 2024 Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rachel Lee Davidsen. One Passion. Many Opportunities. Do you have any questions about working for Liebherr? Find the answers here! Your way to apply Didn’t find the position you were looking for? You are welcome to send us a speculative application. Speculative applications

Click here to view more detail / apply for Field Service Technician

Quick Apply

EPG Payroll and HR Pty Ltd

Customer Service Manager

Full-time

Caringbah, New South Wales

Customer Service

10 months ago

On behalf of our client, we are looking for a Customer Service Manager.The role will be responsible for overseeing the administration of the company�..

Quick Apply

EPG Payroll and HR Pty Ltd

Corporate Service Manager

Full-time

Caringbah, New South Wales

Sales / Marketing

10 months ago

On behalf of our client, we are looking for a Corporate Service Manager. The role will be responsible for overseeing our Client’s operations, suppor..

Quick Apply

Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

10 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

Quick Apply

Loretta Callanan

Service Sales Administrator

Full-time

Gladesville, New South Wales

Customer Service

10 months ago

Service Sales Administrator role now available! Your new company I am currently recruiting for a full-time, permanent Service Sales Administra..

Quick Apply

AtlamGroup

Customer Service Consultant

Full-time

Parramatta, New South Wales

Customer Service

10 months ago

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions ..

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models. This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. Benefits Monday to Friday Work/life balance - Hybrid working arrangements. Great team environment Part-time (min. 20hrs per week) or Full time (7hrs per day, 35 hours per week) available. Full-time shift rosters will be 7.5 hours (including unpaid lunch break) between 7:30 am - 6:00 pm on a rotational roster. About the role As a Customer Service Officer, you will be responsible for the following: Ability to deliver high-quality customer service, through strong customer engagement in a high-volume contact centre environment. Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties. Identify, refer and assign non-standard and more complex enquiries to a Centre of Expertise for action and resolution. Maintaining currency in knowledge of policy, legislation and related business processes in order to efficiently and effectively respond to customer needs. Maintaining accurate data records in a customer management system to ensure that customer enquiries are dealt with in a timely manner. Ability to confidently use multiple technology platforms and databases. Working with call centre key performance indicators (KPIs) To be successful, you will possess the following: Strong commitment to customer service delivery Outstanding communication skills Excellent listening talent High degree of autonomy and therefore self management Think outside the square - solid problem solver Sound IT experience, with the ability to use multiple technology platforms and databases. How to Apply If this sounds like an opportunity you would be interested in, make sure to APPLY today. For any questions, feel free to reach out to our Business Support, Executive & Government division on 02 9267 8211. Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

Click here to view more detail / apply for Customer Service Consultant

Quick Apply

AtlamGroup

Service Supervisor

Full-time

Beresfield, New South Wales

Customer Service

11 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.It’s a big responsibility, and we have committed to do it.As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.An exciting new position to join us at FLSmidth as a Service Supervisor to supervise the co-ordination of service and maintenance work carried out on FLSmidth Pty Ltd and other equipment for our clients.Taking responsibility for the effective management of the Service team on site and workshop, working towards improving safety, costs and the quality of service offered to our clients.Job ResponsibilitiesPlan, organize and administer planned and unplanned service activities. Effectively coordinate sometimes changing priorities with a high degree of autonomy and sound judgement.Assign work tasks with the guidance of; Purpose, Context, Quality, Quantity, Resources, Time.Consult with Planning roles regarding assignment of Service Technicians to complete Predictive (PdM) and Preventative (PvM) tasksReview task schedule with Planner to identify issues relating to tasks;Pre-shut preparation, parts availability, tools, equipment, trade skillsInteractions/overlap (physical proximity, conflicts)Resource priority (eg. Cranes, forklifts, VA, Huck bolt Machine)Completion of correct work documentation, inspection and other reports pertinent to customer specifications.Review/edit PdM condition information; review customer reports and ensure quality is of a high standard before presentation to customer.When assigned onto another FLSmidth Supervisors’ site – take a backup and support role as well as hands on as required.Monitor and guide the execution of site maintenance daily tasks ensuring efficient and effective use of time management and prioritization.Review component historyIdentify wear out and other failure trendsEngage with engineering to develop improved maintenance tacticsRevise Pv and Pd maintenance tasks.Supervise the site and workshop activities of the Mechanical and Screen Service teams to ensure productive outcomes, and ensuring optimum utilization.Actively assist in the selection process to ensure qualified applicants are selected who will contribute well to overall team performance. Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and co-operation is valued and encouraged.What you bringEssential – skills and experience in a similar role as a Service SupervisorExperience in organizing and delivering a variety of Service activities in the mining industryTrade Qualified; fitter, mechanicalPrevious experience of supervising a site service team within the mining sectorCHPP Shut-Down experienceRelevant Coal Mine inductions and valid competencies (not essential, can be provided)Current State Manual Drivers…

Click here to view more detail / apply for Service Supervisor

Quick Apply

Carly Aungle

Customer Service Officer

Full-time

Prestons, New South Wales

Customer Service

11 months ago

Are you an experienced customer service officer looking for a permanent full-time role where you can still develop your skills and experience in a bu..

Quick Apply

AtlamGroup

Technician - Field Service

Full-time

Mount Thorley, New South Wales

Maintenance / Repair

11 months ago

The Opportunity:Due to customer growth, our Mt Thorley branch is looking for a Field Service Technician to join the embedded team at HVO MARC. The pos..

The Opportunity:Due to customer growth, our Mt Thorley branch is looking for a Field Service Technician to join the embedded team at HVO MARC. The position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment and contribute to a professional team environment by ensuring high levels of safety, quality, and efficiency through your efforts.As a Field Service Technician at Komatsu you'll be supported not just professionally but personally too. Did you know Komatsu is an RTO? This means we are able to support your learning with a range of courses including trade upgrades and the best news is you're paid to do it. We also provide a tool of trade vehicle, phone and laptop/tablet and uniforms/PPE for all our employees.Roster: Lifestyle Roster (4/5/5/4) mix of day and nightshift with 30% nightshift loading and all overtime paid at double time!Role Located: UWJV embedded site-based crewAnnualised Approx Wage: $153k (Base Super site allowance nightshift loading overtime at double time car phone uniforms)Komatsu can provide you with:Paid Parental Leave: 16 weeks of paid primary carer parental leave.Technology: Discounts on Apple, Dell, Lenovo, and Microsoft productsFinancial: Komatsu Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role, Income Protection options are availableCareer: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III coursesHealth: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorksCars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and OrixTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsYour Knowledge, Skills and Abilities:Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qual (HD Mechanic/Fitter)Original Equipment Manufacturer (OEM) experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector. A minimum of C class LicenceAuto Electrical experience, qualifications, and diagnostic skills will be highly regarded.Working at heights qualification would be great but not crucial.Ability to follow required job scope & critical path.Safety focused mindset is paramount.Good understanding of computer systems and Microsoft OfficeAbility to work unsupervised.A proven high level of customer serviceReady to get started? Apply now!Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth

Click here to view more detail / apply for Technician - Field Service

Quick Apply

AtlamGroup

Airfreight Import Customer Operations Specialist - NSW

Full-time

Matraville, New South Wales

Transportation / Logistics

11 months ago

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our..

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Sydney (Matraville) office. About us CONNECTING PEOPLE. IMPROVING LIVES DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.” DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. Overall Role Purpose As an Airfreight Import Customer Operations Specialist, you will receive training and development in the below responsibilities: Acts as key contact for allocated customers (AFR) Accepts and processes orders for handover to Operations. Stays informed on shipment and exception status for allocated customers. Proactively informs customer on shipment status and exceptions. Provides spot quotations and performs up-and cross-selling on inbound customer calls. Pass leads onto our sales department. Manages customer inquiries. Manages customer requests regarding Go Green topics. Takes and manages any customer complaints; solves customer complaints or assigns tasks to other functions. Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Billing of Air Freight Customs shipments, accurately and timely Accountabilities Customer, Other Stakeholder & Process Monitor and arrange retrieval of general cargo and cold chain shipments from airlines. Submit cargo reports to Australian Border Force Invoicing of externally cleared import airfreight shipments. Interrogate Customs status’ using ICS. Complete corrections to rating errors and AWB’s. Conduct any corrections and adjustments as necessary to Airfreight Import forwarding process. Manage general enquiries as received via email or phone. Lodge intent to claims on airlines for damages. Provide support and back up to fellow team members where required. Additional tasks as instructed by Department Manager / Supervisors. Skills / Qualifications Minimum three (3) years previous experience in Shipping/International freight forwarding industry in airfreight operational roles (advantageous)/ Import operational roles (advantageous). Minimum two (2) years previous experience in general accounting, invoicing, customer service or operations. CargoWise & Expedient experience (advantageous) Be an initiative-taking initiative-taker. Be results driven and be able to demonstrate effective…

Click here to view more detail / apply for Airfreight Import Customer Operations Specialist - NSW

Quick Apply

AtlamGroup

Manager Works & Service Delivery

Full-time

Wagga Wagga, New South Wales

F&B / Tourism / Hospitality

11 months ago

Riverina Water is seeking a skilled professional to lead our Works Teams in managing the water distribution system and associated works functions, to ..

Quick Apply

Kara Bouchier

Field Service Technician - Permanent Positions

Full-time

Singleton, New South Wales

Customer Service

11 months ago

Due to continued growth, Randstad are currently recruiting experienced Mechanical Fitters to support our clients Field Service projects based in Sin..

Quick Apply

ONSITE RENTAL GROUP OPERATIONS PTY LTD

Service Technician

Full-time

Silverwater, New South Wales

Customer Service

11 months ago

We have vacancies for full-time Service Technicians, Field Service Technicians FIFO Service Techncicians in Metro and Regional locations across Austra..

Quick Apply

Browse Customer service jobs by:

Customer Service

1,367

Others

Information Technology

F&B / Tourism / Hospitality

Engineering

Sales / Marketing

Maintenance / Repair

Transportation / Logistics

Administrative / Clerical

Business Management / Project / Planning

Browse Location Area

wetherill park nsw x

NSW - Sydney - City & Inner West

536

NSW - Sydney - Western Sydney & Nepean

350

NSW - Regional - Newcastle & Hunter

210

NSW - Sydney - Northern Sydney & Central Coast

151

NSW - Regional - Orana and Central West NSW

NSW - Regional - Murray, Riverina & Broken Hill

NSW - Regional - New England & North West NSW

NSW - Sydney - Eastern Sydney

NSW - Regional - Illawarra Shoalhaven

NSW - Sydney - St George & Sutherland Shire

Browse Companies

Atlam Group

1,535

AtlamGroup

EPG Payroll and HR Pty Ltd

Frequently Asked Questions

If I am not a Australian citizen, can I apply for jobs in Australia?

If you don't have a Australian citizenship, but are living in Australia or if you are planning to move to Australia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates.

Why I have not received any response from the company after I applied?

Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.

How long does it take to complete the application?

The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.

What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

How many types of jobs are there?

Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.

I need experience to get a job, but how do I get a job to get experience?

You can certainly obtain expertise without working in a certain sector full-time, albeit it may take a little extra work. And of course, there's nothing wrong with some good ol' networking.

How do I avoid making the common interview mistakes?

One of the worst mistakes you can make, aside from the obvious ones like being late or using unprofessional language or being messy or unclean, is not being well-prepared.

Don't forget to bring all of the relevant resources, including your résumé, portfolio, and a notepad. You can also prepare your answers in advance by researching the company's industry, competitors, and CEO.