** January start ? Temporary Opportunity **
** $34 - $36 per hour super **
** Sydney CBD, Fully-office based **
** Must be available for 12 months **
WOW Recruitment is seeking a proactive and organised Customer Service Officer to join a small, family-run business specialising in buying and selling metals. This is a fantastic temporary opportunity for someone who thrives in a dynamic, customer-focused environment.
This dual-faceted role combines customer service excellence with creative content creation responsibilities.
What you will be doing?
Customer Service


Provide introductory information to prospective and new customers.
Answering phone and email enquiries promptly and proficiently.
Develop a solid understanding of this niche market and product.
Communicating and coordinating with colleagues where necessary.
Perform KYC/AML procedures.
Content Creation


Plan, research, create and edit content to attract and educate prospective clients.
... Click here to view more detail / apply for Customer Service Officer

02nd December,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Be a proud member of our team, support our customers by building value and getting it done.    What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare timely quotes for customers
Develop relationships with customers & suppliers
Be a product knowledge expert to help customers find products they need well train you on products
Collaboratively work

... Click here to view more detail / apply for Customer Service & Sales ? Gladesville

Customer Service Representative
Job no: Work type: Ongoing full-time Location: Parramatta Categories: Conservation, Customer Service


Customer Service Representative
Ongoing full-time opportunity
Located at 4 Parramatta Square, Parramatta (location negotiable)
Salary relative to experience, and ranges from $70,694 to $76,857 super

Do you want your work to make a difference for NSW?
Working to protect the states environment and heritage.
About the role
National Parks and Wildlife Service has a unique opportunity for a Customer Service Representative to support the contact centre with subject matter expertise and provide exemplary service to customers including managing feedback. 
Noting, interviews for this role will take place in most likely in January .
About You
You are a highly organised and motivated individual who thrives in a collaborative, busy and diverse

... Click here to view more detail / apply for Customer Service Representative

Description:
Manages customer service operations in a medical practice, ensuring excellent patient care, efficient processes, and strong patient relationships.

Roles & Duties:
• Create and update patient service policies, ensuring compliance with healthcare regulations and confidentiality standards.
• Oversee patient flow, appointment scheduling, and administrative processes to enhance efficiency and reduce waiting times.
• Recruit, train, and mentor staff to deliver high-quality patient interactions while fostering a supportive and positive work environment.
• Plan and manage after-care services, including follow-ups, test results, and referrals, to maximize patient satisfaction.
• Act as a communication bridge between patients, clinical teams, and administrative staff, addressing concerns with empathy and professionalism.
• Supervise call center operations, ensuring timely and accurate responses to patient inquiries while improving service metrics.
• Collect patient feedback, analyze service quality, and implement strategies for continuous improvement.

Skills & Qualifications:
• Proven experience as a Customer Service Manager, ideally within healthcare or a similar industry.
• Strong leadership and team management skills.
• Excellent written and verbal communication abilities.
• Exceptional conflict resolution skills and the ability to handle stressful situations calmly and professionally.
• High attention to detail with the ability to manage multiple tasks efficiently.
• Strong problem-solving and critical thinking skills.
• A genuine commitment to delivering exceptional patient care and service.

Education & Experience:
• Minimum of 3 years’ experience in customer service or management roles.
• A relevant qualification in Business Administration, Management, or a related field is highly desirable.

What We Offer:
• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact in patients' lives through excellent service

Your New Company:
Our client is one of Australias leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. ...


Your New Company:
Our client is one of Australias leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park.

Your New Role: Reporting to a supportive and knowledgeable Customer Service Manager, your role will have variety and a typical day will involve:



... Click here to view more detail / apply for Customer Service Representative

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

Job Posting Date:  25 Nov







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here As the first point of contact for customers at our Chinchilla branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. Youll enjoy variety in your role including:







... Click here to view more detail / apply for Customer Service Coordinator

Full time hours Monday-Friday; Commencing in February
$ per hour
Continuous learning and development opportunities


JK Personnel is partnering with one of the worlds largest service companies, working alongside one of Australias biggest banks to meet the diverse needs of over one million customers throughout their financial journeys. 
With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.
You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders.
These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.
The Role


... Click here to view more detail / apply for Customer Service Associate

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Customer Service Officer
Job no: Work type: Temporary full-time Location: Parramatta Categories: Conservation, Customer Service, Project Management


Customer Service Officer
Talent pool opportunity for ongoing and/or temporary roles that may become available over the next 18 months
Located in 4 Parramatta Square, Parramatta (location negotiable)
Salary relative to experience, and ranges from $106,025 to $117,363 super

Do you want your work to make a difference for NSW?
Working to protect the states environment and heritage.
About the role
National Parks and Wildlife Service is looking to create a talent pool for ongoing and/or temporary upcoming opportunities for the role of Customer Service Officer, that will work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage.
About You


... Click here to view more detail / apply for Customer Service Officer

Assistant Customer Service Officer
Job no: Work type: Temporary full-time Location: Parramatta Categories: Customer Service


Assistant Customer Service Officer
Talent pool opportunity for ongoing and/or temporary roles that may become available over the next 18 months
Located in 4 Parramatta Square, Parramatta (location negotiable)
Salary relative to experience, and ranges from $93,295 to $102,941 super

Do you want your work to make a difference for NSW?
Working to protect the states environment and heritage.
About the role
National Parks and Wildlife Service is looking to create a talent pool for ongoing and/or temporary upcoming opportunities for the role of Assistant Customer Service Officer, that will work as part of the customer service team delivering central reservation services, revenue collection and system support.
About You
You are a

... Click here to view more detail / apply for Assistant Customer Service Officer

If you answered yes to the questions above, then this well known freight forwarder/customs brokerage would like to hear from you. They are seeking an experienced Import Sea / Customer Service Operator to join their team. Main duties and responsibilities:


Job registration
Monitoring cargo availability and status
Sea cargo automation
Organising & lodging underbond movements
Finalising invoices to clients and overseas agents
Third party billings
Monitoring movement of transhipment cargo
Collection & handover of delivery orders and EDO's
Organising transport
Liaising with shipping lines, freight forwarders, transport companies, overseas agents, customers, suppliers and internal staff
Role Requirements:


Experience using CargoWise
Experience in import sea and customer service with an Australian Freight Forwarder
Computer literacy in MS Word and MS Excel
Outstanding customer service skills
Excellent communication skills - written


... Click here to view more detail / apply for Import Sea Operations / Customer Service

Seeking proactive and personable Customer Service Officers to deliver exceptional customer service in a fast-paced environment. 


Based in Macquarie Park
Permanent Opportunity - Permanent Visa Holders Only (No WHV/Student Visas)
$64,500 super

We will only be considering those who have previous call-centre experience. What you will be doing:


Answering and responding professionally to high-volume inbound calls
Create unique and tailored experiences for customers - exceptional customer service
Processing Financial Admin - i.e. reviewing invoices
Data entry into system
Team collaboration
Ad-hoc Office duties
About you: 


Experience working in a call centre is desirable but not essential
Excellent communication and resolution skills
Interpersonal skills
Strong attention to detail
Customer service and/or clerical experience
Computer literacy
Thrives in a fast-paced environment
For more information contact  Shana Perry ... Click here to view more detail / apply for Customer Service Officers ? Call Centre

Posted: 30/11/


25/12/

Job Type: Permanent - Full Time

Location: Marsden Park Trade Service Centre

Job Category: Customer Service


Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:

Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.

Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and

... Click here to view more detail / apply for Customer Service Officer ? Marsden Park

Join Our Customer-Focused Team

We are looking for friendly and enthusiastic Customer Service Representatives to join our customer service team. As a Customer Service Representative, you will be responsible for providing excellent customer service and building strong relationships with our clients.

Key Responsibilities:

Handling customer inquiries and complaints via phone, email, and chat.
Providing information about our products and services.
Processing orders and refunds.
Resolving customer issues in a timely and professional manner.

Qualifications:

Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution skills.
Customer-focused and results-oriented.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and inclusive work environment.

If you are a friendly and outgoing individual who enjoys helping others, we encourage you to apply. Please submit your resume and cover letter