Join Our Customer-Focused Team

We are looking for friendly and enthusiastic Customer Service Representatives to join our customer service team. As a Customer Service Representative, you will be responsible for providing excellent customer service and building strong relationships with our clients.

Key Responsibilities:

Handling customer inquiries and complaints via phone, email, and chat.
Providing information about our products and services.
Processing orders and refunds.
Resolving customer issues in a timely and professional manner.

Qualifications:

Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution skills.
Customer-focused and results-oriented.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and inclusive work environment.

If you are a friendly and outgoing individual who enjoys helping others, we encourage you to apply. Please submit your resume and cover letter

Employment Type Permanent
Closing Date 25 Dec :59pm
Job Title Telstra Retail: Full Time Customer Service & Sales Consultant EASTGARDENS
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Eastgardens store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to ... Click here to view more detail / apply for Telstra Retail: Full Time Customer Service & Sales Consultant EASTGARDENS

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
Our Opportunity:
We recognise the unique skills of specialist Appliance Service Technicians and we are looking for high calibre technicians to join our  Perth   team. If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with our spare parts to satisfy our ... Click here to view more detail / apply for Customer Experience Technician

Posted: 01/01/


31/12/

Salary: $55, - $60,

Job Type: Permanent - Full Time

Location: Sydney CBD, Inner West & Eastern Suburbs

Job Category: Banking & Financial Services


This role offers a Competitive Salary Super Employee Lifestyle Program (ELP)
Mintwell is one of Australias few truly independent private wealth management advisers. We recognise that our clients financial goals are as individual as they are. Our expertise offers comprehensive financial planning services customised to the clients specific needs and objectives. With our proven track record and honest investment strategies, its easy to see why so many of our clients say we are their recommended financial advisers in Sydney. At Mintwell, our mission is to collaborate with our clients to create opportunities through uncompromising integrity, trust and personalised

... Click here to view more detail / apply for Customer Experience Consultant

Location:  Jandakot Hope Road, WA, AU







11 Dec







Customer Sales Officer - Jandakot Join our dynamic Material Sales Team as a Customer Sales Officer! In this 6-month fixed-term role based in Jandakot, you'll play a key part in fostering strong customer relationships, growing market share, and driving unregulated revenue for Western Power. Your responsibilities will include specialist sales support and delivering exceptional customer service. Your Role in Action  

Process and manage sales orders and confirmations for a select customer base.
Coordinate administrative tasks, including sales requisitions, cost tracking, and site support activities.
Conduct market reviews, identify sales leads, and support strategic growth initiatives.
Serve as the





... Click here to view more detail / apply for Customer Sales Officer

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
You will be supporting and managing the fleet health of all Komatsu equipment with BHPIO. This includes the new and advanced fleet of 930E-5 Electric Drive Trucks and WE Electric Wheel Loaders.
In this customer facing role you will be the go-to expert providing technical assistance for the maintenance teams and supporting the customer to resolve issues and optimise equipment performance. Building strong business relationships and rapport with site management and maintenance teams is vital to meet the operational standards set by Komatsu.
Your role is responsible for reporting including HME inspection reports, machine audits, monthly system downloads, and non-compliance. This will also include understanding scheduled machinery downtime and maintenance ... Click here to view more detail / apply for Customer Fleet Support Manager

At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together.   
We're on a constant journey of improvement, delivering what we proudly call 'SIXT star service' for a seamless and premium experience.
SIXT Australia?is on the lookout for a   Full Time Customer Experience Agent  to join the team at Perth Airport.
As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia?s vehicle presentation standards. 
Your key responsibilities will include:  

Communicating with customers face-to-face, over the phone, and via email
Opening and closing rental agreements
Selling additional over the counter rental products
... Click here to view more detail / apply for Customer Experience Agent

We have an exciting opportunity for a Customer Based Coordinator (Integrated Supply Planner / Vendor Replenishment Planner) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient management of Customer Order profiles. You will have the great opportunity of working on the most cutting-edge and best-in-class replenishment systems in Oceania for ordering, reporting, DC management, transport scheduling, and stores planning. You will get the exposure of managing the E2E downstream supply chain with the biggest retailer in Oceania. This is once in a lifetime opportunity that will prepare you for any further career aspirations within or outside Supply Chain. This role will be based within both Woolworths Head office in Norwest, and 1 2 days in the Nestle Rhodes Head office ... Click here to view more detail / apply for Customer Based Coordinator

About the Company:
RDO Equipment is one of the worlds largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.
About the Role:
We have opportunities at our Roma branch for Service Technician. A varied role that will see you working on a range of equipment across our John Deere Agriculture and Construction range.
This workshop role will entail from general service and repairs to major overhauls and new machine assembly. 
You will get the opportunity to work on:

Agricultural tractors and machinery
Construction equipment
Forestry equipment
Ground care

You will bring the following skills and experience to the role:

Mechanical Trade Certificate
Previous experience of engine overhauls and major repairs including electrical,
... Click here to view more detail / apply for Service Technician

06th December,

Supportive and positive work environment
Attractive Salary Package Super
Silverwater location with parking available

About The Company
Our Client is a leading healthcare technology integrator who provides customer-centric technology solutions. They have successfully implemented, and continue to service, clinical communication solutions across NSW and ACT.
  
  
About the Role
As a Service Coordinator, you are responsible for receiving, logging and scheduling all field service calls. This includes speaking with customers over the phone, assessing and analysing the type of fault and priority level and scheduling the appropriate service technician to attend the customer site to resolve the issue.
   
   
Key Responsibilities


Receive service requests by Phone and Email from customers.
Assist Coordinating the appropriate service technician to visit the customer site at a convenient time.
Check all outstanding jobs and ensure

... Click here to view more detail / apply for Service Coordinator

Service | Welshpool, WA


Closing date: 31/01/



Rheem is committed to delivering technical product excellence and industry best practice standards. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.
Benefits of working for Rheem

Work within the Perth metropolitan area.
Be allocated a fully equipped and maintained current model Toyota HiAce van.
Be provided with specialised tools and equipment Tablet/Phone uniform.
Discounts on Rheem products.
Hourly base rate negotiated relative to your trade qualifications & experience.
Opportunity for overtime.
Ongoing training, support, supervision, and career advancement opportunities
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.



... Click here to view more detail / apply for Service Technician

Service | Welshpool, WA


Closing date: 31/01/



Rheem is committed to delivering technical product excellence and industry best practice standards. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.
Benefits of working for Rheem

Work within the Perth metropolitan area.
Be allocated a fully equipped and maintained current model Toyota HiAce van.
Be provided with specialised tools and equipment Tablet/Phone uniform.
Discounts on Rheem products.
Hourly base rate negotiated relative to your trade qualifications & experience.
Opportunity for overtime.
Ongoing training, support, supervision, and career advancement opportunities
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.



... Click here to view more detail / apply for Service Technician

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.