The Role


The Role
 
Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
 
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.
 
As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
 
Our Opportunity:
 
We recognise the unique skills of specialist Appliance Service Technician ? and we are looking for a high calibre technician to join our Sydney team.
 
If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with ... Click here to view more detail / apply for Customer Experience Technician

About Us
Kelly Partners Group (ASX:KPG) is one of Australias most progressive and fast growing financial services groups across accounting, wealth, finance and investing. Established in 2006 and growing at over 30% per annum, we are a certified Great Place to Work 4 years running, listed as one of the Best Workplaces for Women in Australia in 2023, winner of the Australian Business Awards for Employer of Choice 2022 and a B Corp company who operate with one clear mission: 'to help our people, Private Business Owners and the communities we work in be better off. 

Why join us at Kelly Partners?
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:

Real and attainable career progression
In depth
... Click here to view more detail / apply for Client Service Associate

 


 

Assistant Customer Service Manager
To assist the Customer Service Manager to lead, coach and support the Customer Service team to provide excellent customer service through a team that advocates for the business.
 
Woolworths, a job is never just a job.
Its the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and youre looking for a place to develop, you could be who were looking for.
 
Who we are
Joining Woolworths Supermarkets means being a part of the wider Woolworths Group, which includes the businesses of Big W and Countdown (NZ). Which means you wont have one opportunity
... Click here to view more detail / apply for Assistant Customer Service Manager ? Woolworths Alice Springs (Relocation Package) (957200)

Senior Advisor Customer Insights Policy & Delivery Branch Fair Trading NSW, Department of Customer Service
This role is for a driven and passionate person wanting to work within a customer centric government organisation.
If you have an interest in customer research and analytics, particularly in uncovering community behaviour, uncovering insights and contributing to evidence-based decision-making, please come and join us to help us achieve our goal of assisting to improve people?s lives and help businesses in NSW.
Details are as follows:
Salary:  Clerk Grade 9/10 - The package includes base salary $ 120,859 - $ 133,183, plus employer's contribution to superannuation and annual leave loading Duration:  Full time Ongoing Location:  Hybrid opportunity, located in Sydney CBD and other locations as required (will generally be expected to attend the office once a week as a minimum, which is subject to change based on team needs ... Click here to view more detail / apply for Senior Advisor Customer Insights

About Us:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold, Respectful, Authentic, Value Teamwork, Excellent ).
About the role:
At Aruma, we believe in the potential of every individual. Our mission is to provide meaningful employment opportunities for disabled workers while delivering high-quality products to our clients. As a Service Lead, you'll play a vital ... Click here to view more detail / apply for Service Lead, Community

Media Account Service Roles. Trading under Publicis Media Australia
Location: Sydney or Melbourne or Brisbane

Senior Account Executive (Also known as Senior Planning Executive, Senior Client Executive)
The purpose of the Senior Planning Executive role is to autonomously plan and implement client campaigns -they are ultimately responsible for the delivery of all client activity. They will help lead the delivery of communication plans and management of digital campaigns from buying and implementation through to reporting and the delivery of holistic campaign learnings. The Senior Planning Executive is to work in collaboration with the wider team to deliver integrated and creative plans that considers all vehicles (display, SEM, SEO, Social) and mainstream media at every possible opportunity. The Senior Planning Executive ensures attention to detail in all facets of their work and will take responsibility for any errors that occur. Experience required: Minimum 3-4 years’ experience understanding and working knowledge of Australian Media Landscape and digital marketing advertising. Preferably a University degree or higher education qualifications. Expert understanding and working knowledge of Australian medialandscape. Expert across the following Office platforms: Word, PowerPoint and Excel. Have an understanding and experience using the following tools: eTAM, BMD, Roy Morgan, EMMA, eRAM, Nielsen Digital / Answers, Sizmek and/or DCM, MOVE, AQX Fusion
Salary:$75 –90k package

Account Manager (Also known as Client Manager, Planning Manager, Associate Account Manager, Associate Client Manager, Associate Planning Manager)
The purpose of the Account Manager role is to create media strategy and implementation recommendations across all media for clients and oversee the delivery of all campaigns. This role requires skills in creativity, media planning, media marketplace, tools and market dynamics. The Account Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process. Experience Required: 3-4 years’ industry experience. Expert across the following Office platforms: Word, PowerPoint and Excel. Possess sound financial management skills. Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tools.
Salary: $80k-$100k package

Associate Account Director (Also known as Associate Client Director, Associate Planning Director, Senior Account Manager, Senior Planning Manager, Senior Client Manager)
This role is focused around communications planning, account service and leading a team of direct and indirect reports. For this role, we require someone who is comfortable in establishing and owning senior level client relationships and helping drive the client forward in regards to their media/marketing plans. This role also offers you the opportunity to test and learn new things allowing you to be at the forefront of new learning. The purpose of the Associate Account Director is to ensure that client service is of an exceptionally high standard. The Associate Account Director works closely with the Account Director and/or Business Director and/or Group Business Director to ensure that the product delivered to clients is best in class and in line with the agency’s values. Experience required: 4-5 years industry experience, people management skills, strong written and verbal communication skills , client Leadership ,excellent presentation skills, sound business acumen ,strong understanding of media channels, understanding of media systems.
Salary: $90k-$110k package

Account Director (Also known as Client Director, Planning Director)
The purpose of the Account Director is to lead the development of media strategy and communication plans across their client portfolio. They are ultimately responsible for their teams work & output. They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. It is expected that they will participate in, embrace and lead training forums for their team and where applicable the common good of the agency. The Account Director is also responsible for developing long-term, mutually beneficial relationships with all clients - they should look to own the Marketing Manager level client relationship, and in some instances at the Marketing Director level. Account Directors will be called on to assist or lead New Business opportunities
Salary: $100k - $130k package

Business Director (Also known as Client Partner)
This role is focused on driving client business relationship and deliver best in class business and communications solutions for clients. The Business Director role includes: ultimate responsibility in overseeing and managing accounts, manage client expectations, anticipate client needs, resolve issues, identify client business requirements and work with team and cross functional teams to deliver the right solutions. Proactively source and present media / group solutions to help grow your client’s business
Experience Required: 8-10 years industry experience at the minimum, people management skills, strong written and verbal communication skills , client leadership ,excellent presentation skills, sound business acumen, strong understanding of media channels understanding of media systems.
Salary – over threshold so no need to advertise

Group Business Director (Also known as Client Partner)
Purpose of the role is to inspire and manage the client team and specialists to deliver world class work, service and partnerships. Deliver services and products that drives marketing led growth for our clients. Develop trusted and positive senior client relationships e.g. CMO, Marketing Director and ensure the agency team is acting as a true marketing partner. Develop internal and external client action plans that: Drives you and your team to deliver against client needs in a style which makes your client consider you their most valued business partner. Identify opportunities to deliver marketing led growth via our diversified service. Custodian of the whole client contract, scope of work and have a plan in place to safeguard any upcoming renewals/negotiations (with General Manager/Managing Director). Experience Required: 12-15 years industry experience, people management skills, strong written and verbal communication skills , client leadership, excellent presentation skills, sound business acumen, strong understanding of media channels, understanding of media systems.

All of the above roles require a relevant tertiary qualification or a minimum of 5 years of relevant experience in lieu of qualification.

Service Pricing Officer







Posted Date:  17 Apr 2024







Location:  Guildford PDC, WA, AU







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.   Reporting to the Pricing and Quotation Supervisor, the Service Pricing Officer  will be responsible for developing accurate service pricing for Mining and Construction Rebuilds, Customer Support Agreements (CSA?s), Life Cycle Costs (LCC?s) and general




... Click here to view more detail / apply for Service Pricing Officer

Project Manager - Large Customer Projects







Mount Waverley, VIC, AU, 3150















  About us:  We?re a team that cares about you and your community. United Energy (UE) is an essential service, supplying reliable, safe and affordable electricity across the east and south-east of Melbourne and the Mornington Peninsula, vital for our customers and a clean energy future.   In designing and delivering these services, our people are united by a real sense of purpose to empower customer choices in ways that are important for our communities and the environment. Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage




... Click here to view more detail / apply for Project Manager ? Large Customer Projects

17th April, 2024
Service Coordinator. Reporting to the Homecare Manager, the Coordinator is a pivotal role for The Florence Nightingale Agency Limited and our clients.  As an organisation, we support people throughout New Zealand who are recovering form illness, injury, living with disability and/or needing support or care in their homes.  We recruit support workers and nurses to provides these cares and they are brilliantly supported by our office based  Coordinators .  This particular role is based in our Christchurch office, Monday to Friday and generally covers the coordination of services for our clients in Canterbury  (as well as supporting the rest of the team when needed)!  Day to day you will be:

reviewing referrals about clients from the hospitals/ ACC providers
taking calls from people wanting some help at home
loading data and details into our swish database system
organising rosters,

... Click here to view more detail / apply for Service Coordinator ? homebased service

Apply Now
















Customer Service Attendant - Triglav & Mekong


Multi-Site - St Johns Park & Cabramatta


About Us Triglav and Mekong are part of the Mounties Group, Australia?s #1 registered Club group. We employee over 900 people across ten superb venues spanning across NSW in South-West Sydney, Northern Beaches, and the Central Coast.   We are more than just a Club!   We are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our members and the communities in which our venues operate.   About The Role Our Triglav (St Johns Park) & Mekong (Cabramatta) Venues, both only a short 10-minute drive from Liverpool, are currently seeking to appoint enthusiastic, energetic and service orientated Customer Service Attendants to






... Click here to view more detail / apply for Customer Service Attendant ? Triglav & Mekong

Customer Experience Officer


Community Development | Perth Metropolitan


Closing date: 01/12/2049



Customer Experience Officer
About Us 
Community Development Directorate
The City?s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 224,000 residents and visitors.
The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.
About the Position
Our Customer and Communications team drives innovation and delivers results that delight customers. Leading the strategic management of marketing and communications, community engagement, place engagement, a fantastic range of events, the City?s digital transformation and customer experience.
Our team are currently seeking expressions of interest for a customer-focused and energetic team players who thrives on working in a fast-paced environment.
In this

... Click here to view more detail / apply for Customer Experience Officer

Location:

Medical, Surgical, Sub-Acute, Peri-operative, Emergency, Intensive Care, Paediatrics, Midwifery, Mental Health, Prison Health and Rural Nursing Services, Bundaberg, Hervey Bay and Maryborough Hospitals, Maryborough Correctional Centre and Wide Bay Rural Facilities

Remuneration:

You will receive a competitive remuneration package value up to $121,106 p.a., comprising salary between $82,753 - $106,144 p.a. (f/t) or salary rates between $41.74 - $53.53 p.h. (p/t), employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (Nurse Grade 5) (Permanent Full Time, 76 hours p.f. and Permanent Part Time, hours negotiable). (Applications will remain current for 12 months)

The Registered Nurse (RN) provides clinical and patient-centred care within a hospital environment, supporting the facilitation and provision of quality and cost effective nursing services which are consistent with contemporary standards and evidence-informed practice.

Enquiries: Recruitment Services (07) 4150 2250

Application Details: [email protected]

Closing Date: Wednesday, 15th May 2024

Requirements:

Australian Permanent Resident or Australian Citizen
Currently residing in Bunbury or the surrounding regions
Mechanical / Hydraulic fitter or equivalent tradesman Certificate
Minimum 2 years experience in a similar role
Competent level of industrial hydraulic knowledge
High focus on quality & attention to detail
Analytical/problem solving skills
Effective communication skills
Ability to travel to mulitple sites

What we offer:

Permanent position with paid overtime.
Tool of Trade vehicle & Fuel Card
Company laptop, and mobile phone.
Employee Assistance Program
Social Club, events and team building
Staff discounts on Bosch and affiliated-brand products
Strong company culture and values.

Agency Applications will not be accepted for this position.
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company,  for individuals who are driven and passionate.
Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to ... Click here to view more detail / apply for Bunbury & Surrounds Field Service Technician

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional? Click here to view more detail / apply for Customer Service Manager rebel Whitford

Plant Mechanic - Field Service - Karratha Posted Date:  15 Apr 2024 Location:  Karratha, WA, AU, 6714 WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.   Reporting to the Field Service Supervisor the well versed Heavy Duty Diesel Mechanic will assist in the diagnosing, maintaining and repairing of Caterpillar products. Your responsibility will involve visiting customer sites throughout the Karratha Region, carrying out repairs, maintenance and servicing and managing work orders. You will be required to carry out product improvement plans and product support programs whilst maintaining and operating in a safe work environment.   Roster: FIFO from Perth or interstate - 12/9, 2/1            ? Click here to view more detail / apply for Plant Mechanic ? Field Service ? Karratha

Apply Now Electrician - Service & Maintenance Sydney and Surrounding areas About us?.Stowe Australia recognises that our main asset is our people and therefore invests heavily in the development and retention of employees.Stowe Australia is considered by the industry as an employer of choice. This is evident from Stowe?s continued ability to attract and retain quality people in the business. The company has in excess of 100 employees with more than 15 years of continued service with the company.We do this by providing in-house and external training and development programs so that our employees are continually up-skilled in their respective fields of expertise.The development of employees has allowed us to provide career planning, opportunities and promotion from within the organisation resulting in a skilled, high performing, cohesive and loyal team culture and stable workforce industrial relations.This culture is encouraged through our day to day activities and leadership style and underpins this by rewarding our employees with a? Click here to view more detail / apply for Electrician ? Service & Maintenance

Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role.  Lawyer Our mission is open hearts and bold strides. About the role: The federal government is funding three locations across Australia aimed at improving the justice system for victim-survivors of sexual assault. WA was selected as one of those locations. The Sexual Assault Legal Service WA pilot (SALSWA) is a partnership between Women?s Legal Service WA (WLSWA), Aboriginal Family Legal Services (AFLS) and Ruah Legal Services (RLS), all specialist community legal services. SALSWA will deliver state-wide, integrated, culturally appropriate and trauma-informed socio-legal assistance to victims-survivors in Western Australia. RLS specialises in the provision of end-to-end legal representation with integrated psycho-social support. RLS also trades as the Mental Health Law Centre (MHLC) for the provision of legal services to clients experiencing severe mental illness. Key practice areas include Criminal Law, Care and Protection, Restraining Orders, the Mental? Click here to view more detail / apply for Lawyer ? Sexual Assault Legal Service WA

The Customer Success Manager will be driving service excellence with strong technical background in customer onboarding and platform integration. Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working Arrangement Our client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? security posture and readiness against evolving cyber threats. We are seeking a dynamic and experienced Customer Success Manager (Technical Service Delivery Manager) to join the high performing team. You will be responsible for driving customer satisfaction and service excellence by overseeing service desk function, managing service delivery initiatives, facilitating customer onboarding processes, and enhancing the overall customer experience. Key Responsibilities: Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation procedures. Take charge of service delivery efforts, collaborating closely with internal teams to meet client needs and? Click here to view more detail / apply for Customer Success Manager (Technical Service Delivery)

Apply Now Counter Sales & Customer Service Ballarat VIC, Australia Collaborate as a team to deliver the best customer experience Be a critical part of driving branch success Monday to Friday only Polyaire Pty Ltd is a dynamic and fast-growing international manufacturer of quality Air-conditioning Products and AirTouch Smart Air Conditioning technologies. Established in 1973, our headquarters are located in SA, with 27 branches across Australia.Our Ballarat branch is currently looking for a dedicated and reliable team member to join us in the role of internal counter sales and sales administration. This position will suit a self-motivated, 'hands on' individual who enjoys performing a variety of duties and tasks and working as a key member of the team. Your daily activities will involve: Internal sales procedures and counter service to our valued customers and trades Answering and processing of telephone enquiries and orders Administration procedures to support sales processing including processing customer sales orders and credit returns? Click here to view more detail / apply for Counter Sales & Customer Service

Job description On behalf of our Federal government client, we are looking for CIAM Associate Engineer for APS6 and EL1 level at Sydney Surry Hills Locaiton. This position is responsible for leading the design, implementation, and optimization of a major customer identity and access management (CIAM) project within an Azure and AWS Cloud environment. Working closely with stakeholders, the Senior Customer IAM Engineer ensures that the CIAM solution aligns with security standards, compliance regulations Key Skills for APs6 and EL1 Level: Experience in designing, implementing, and maintaining customer identity and access management (CIAM) solutions. Strong communication and stakeholder management skills. Experience in designing or implementing in a Cloud environment such as Azure or AWS. Ability to work collaboratively in a team environment and independently manage workload and priorities. Experience with CIAM products such as Auth0, Okta, ForgeRock, Ping, Akamai, or equivalent. Ability to lead and mentor junior staff, fostering a collaborative and innovative team environment. Familiarity…

Click here to view more detail / apply for Senior Customer IAM Engineer

Customer Service Specialist Working for a recognised pharmaceutical company 3- month assignment with possibility of extension North Sydney CBD location $35-$40ph super remuneration PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This role…

Click here to view more detail / apply for Customer Service Specialist

Posted: 09/04/2024 Closing Date: 09/05/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Trades & Services Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees and have 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success is built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and our relentless focus on safety and building a strong people-focused culture. Job Description What we offer: Company vehicle Laptop Electronic tablet Mobile Phone Uniforms  Flexible Working Environment Great team culture – family friendly Strong Safety Focus Financial Wellness Programs Company funded health insurance Employee Assistance Program – immediate family included The Role Reporting to the Service Manager and based in Sydney, the Mechanical Service Technician will be responsible for performing hands on complex maintenance to all HVAC systems and working…

Click here to view more detail / apply for Mechanical Service Technician

Your new company Exciting opportunity to work for one of the top mining clients in WA Your new role This is a Level 1 / 2 Corporate Office based Desktop Support Role providing in person face-to-face and remote support to users at a resource company. Logging and creating Interactions, Incidents and Service Requests Tracking progress of Incidents and Service Requests through to closure with Global Service Desk and other Resolver Teams Managing Incidents and Service Requests through to closure Installing, configuring and supporting end-user equipment and devices Management of hardware failures – co-ordinate with Hardware Service Provider for replacement parts and warranty repairs What you'll need to succeed Strong Level 1/2 Desk Support experience Face to face and remote support experienceStrong operating systems - Windows 10, Windows 11, Microsoft Office 365, SharePoint, OneDriveExperience with mobility or MS Intune is beneficialExperience with Apple iOS and Android OS is desirable. What you'll get in return Supportive and…

Click here to view more detail / apply for Service Desk Analyst

Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:We are currently seeking a Service Centre Operator to join our dynamic, client-facing team. As a Service Centre Operator, you will play a crucial role in responding to facilities management requests and property service queries. You’ll be responsible for managing requests from initiation to completion, ensuring prompt resolution and providing ongoing operational support to property…

Click here to view more detail / apply for Service Centre Operator

About the Role: The Identity Integration Engineer, focused on Customer Identity, holds a vital technical position within the Identity and Access Management (IAM) function. This role is responsible for designing, implementing, and optimizing identity integration solutions to ensure seamless and secure access for external users within an Azure and AWS Cloud environment. The Senior Identity Integration Engineer collaborates closely with stakeholders to understand integration requirements, architect robust solutions, and provide technical leadership in integrating customer identity systems and platforms with other systems and applications. Responsibilities: Lead the design, implementation, and optimization of identity integration solutions for customer identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective technical solutions. Architect and configure identity integration components, ensuring alignment with security standards and compliance regulations. Optimize integration solutions for scalability, performance, and reliability, leveraging industry best practices and emerging technologies. Troubleshoot complex identity integration issues and provide timely resolution within agreed…

Click here to view more detail / apply for EL1 Customer Identity & Access Management Integration Engineer