Job Posting Date:  20 Jul 2024







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here

Permanent full-time position
7am 3pm, Monday Friday with rotating weekend work (opportunity for penalty rates!)
Coates National Operations Centre is based at our head office in Mascot and is comprised of Digital (Inbound) and Outbound Customer Support Officers. This position is with our Digital




... Click here to view more detail / apply for Customer Support Officer ? Digital

Security Service Technician - Securecorp Electronics Team
Company Overview:
Securecorp Electronics is a leading provider of advanced electronic security solutions, dedicated to protecting businesses, institutions and residential properties. Our cutting-edge technology and commitment to excellence have made us a trusted name in the security industry. We are looking for a skilled and motivated Electronic Security Service Technician to join our dynamic team.
Position Overview:
Securecorp is seeking a talented and motivated Security Service Technician to join our Electronics Team on a permanent full time basis.
Due to our continued growth, new opportunities exist for an Electronic Security Service Technician to support Securecorp's Electronics Division as it services its new and existing clients. In this role, you will be responsible for the servicing and maintenance of security system hardware, including Access Control, Electronic Alarm and CCTV systems. Your duties will include minor system installations, Preventative and ... Click here to view more detail / apply for Security Service Technician

Posted: 19/07/2024

Closing Date: 20/08/2024

Job Type: Permanent - Full Time

Location: Sydney Office

Job Category: Growth


NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits 
About us
We are an award winning, national $15B public offer industry fund focused on the education and community professional sectors. We help our members achieve their best retirement through our dedication to deliver personalised service, investment performance and award-winning products. Click on the video below to learn more!
The Role
The Customer Service Manager plays a key role in

... Click here to view more detail / apply for Customer Service Manager ? NSW

The Role


Fisher & Paykel is an brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

Our Opportunity:
We recognise the unique skills of specialist   Appliance Service Technicians   and we are looking for a high calibre technician to join our Sydney team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our long-standing customers.

Would you like;

A competitive
... Click here to view more detail / apply for Appliance Service Technician ? Sydney

Posted: 19/07/2024

Closing Date: 20/08/2024

Job Type: Permanent - Full Time

Location: Sydney Office

Job Category: Growth


NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits 
About us
We are an award winning, national $15B public offer industry fund focused on the education and community professional sectors. We help our members achieve their best retirement through our dedication to deliver personalised service, investment performance and award-winning products. Click on the video below to learn more!
The Role
The Senior Customer Relationship Manager is a key role

... Click here to view more detail / apply for Senior Customer Relationship Manager

Utilise your energy sector collections experience and provide outstanding customer service to clients Your new company Working with a Melbourne CBD based energy retailer, established in 2012 to service small to medium businesses. Seeking an experienced energy collections and customer service expert to join their growing team. Your new role As this company continues to grow, we are seeking a dedicated Collections and Customer Service Officer to support the expansion. For the next three months, your primary focus will be on collections. However, by Q4, your role will shift back to emphasising customer service, accounting for over 70% of your responsibilities.

Handle collections activities, including contacting customers for outstanding payments.
Answer incoming calls during peak times of the day.
Work on credit-related tasks for the remainder of the day.
Provide exceptional customer service to clients.

What you'll need to succeed

Previous experience in collections within the Energy sector is required
Strong communication skills and ability to handle customer enquiries effectively.
Proficiency in managing credit-related tasks - including disconnections
Availability during standard business hours (Monday to Friday, 9 am to 5 pm).

What you'll get in return

Competitive annual salary of $72k + Super
No weekend work, but overtime may be available if you wish
Immediate Hybrid work arrangement
Continued training and career progression
Full time permanent position

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

The Role


Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.

What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary + Super
Tools of the trade ? Van, Uniform, Phone etc
Full Training and continuous development
Career Progression
Great company benefits and
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Job Description
The Company? Conquest Equipment, with over 40 years of experience, has established itself as a leader in the field of floor cleaning solutions in Australasia. Collaborating closely with top industry suppliers from the US and Europe, Conquest has continuously innovated its operations. Their focus on quality has enabled them to introduce the finest floor cleaning sweepers and scrubbers to the Australian and New Zealand markets.
The Role A fantastic opportunity has arisen for a Service Delivery Controller to join the team based in Tullamarine, VIC. The Service Delivery Controller plays a crucial role within the company, providing essential support to both external and internal customers. This role directly influences customer care, retention, and satisfaction.
This role will suit someone who is results driven, has a strong work ethic and has a genuine can-do attitude.
Key responsibilities include:

Manage all incoming calls

... Click here to view more detail / apply for Service Delivery Controller

Apply Now









Customer Service Attendant - Triglav & Mekong


Multi-Site - St Johns Park & Cabramatta


About Us Triglav and Mekong are part of the Mounties Group, Australias #1 registered Club group. We employee over 900 people across ten superb venues spanning across NSW in South-West Sydney, Northern Beaches, and the Central Coast. We are more than just a Club! We are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our members and the communities in which our venues operate. About The Role Our Triglav (St Johns Park) & Mekong (Cabramatta) Venues, both only a short 10-minute drive from Liverpool, are currently seeking to appoint enthusiastic, energetic and service orientated Customer Service Attendants to join their team on a  part-time basis . As the






... Click here to view more detail / apply for Customer Service Attendant ? Triglav & Mekong

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including administration duties, invoicing and supporting the greater team in general.

Job Description:














As the Customer Development Analyst, you will provide account management and excellence across trade planning, promotional activity, ongoing range management & financial claims management to support the delivery of the budgeted convenience team & market share targets.

You will also maintain ongoing reporting including Inventory, Service Level and New Product Reports and communicate regularly with convenience customers regarding product launches, promotions, and deletions, as well as responding to other ad hoc requests.


What will be your key responsibilities?

Work collaboratively with Convenience customers to ensure that the activation plans & promotions are executed
Maintain ongoing reporting for Convenience customers including inventory reporting, service level reporting and new line tracking
Build monthly updates to send out to Convenience customers that include new line product launches, deletions, and promotions.
Support the broader team with any customer requests ? for example point of sale requirements or sourcing product information
Support the
... Click here to view more detail / apply for Customer Development Analyst ? Convenience

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we?re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

About the Role
In this Customer Resolutions Agent role, your main goal will be to assist customers. You'll handle inbound calls, providing accurate, efficient, and respectful service. You'll help with addressing inquiries and show empathy in every interaction. Timely responses, escalating priority issues, and documenting interactions accurately are crucial. Ensuring excellent customer satisfaction and a positive experience on ... Click here to view more detail / apply for Customer Resolutions Agent

We are seeking an experienced and dynamic Director of Regional Sales & CS to lead and grow our sales efforts and maintain CS in the European market for our Real Money Games portfolio.

What You'll Do

Sales Strategy Development and Execution:

Develop and implement effective sales strategies to achieve and exceed revenue targets in the European market.
Conduct market research to identify trends, customer needs, and competitive landscape to inform strategic planning.
Collaborate with the new sales team to enable the conversion of sales initiatives and leads to actual signed agreements.

Customer Relationship Management [CS]:

Build and maintain strong relationships with key customers, partners, and stakeholders in the gaming sector.
Serve as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction.
Develop and deliver compelling sales presentations and proposals to prospective clients.

Business Development:

Identify and pursue new business opportunities to expand
... Click here to view more detail / apply for Regional Sales & customer Success, Director

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Interested









Service Technician


Wetherill Park, NSW


Nick Scali has been a nationally recognised household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 100 showrooms throughout Australia and New Zealand with plans to continue to expand throughout 2023. We pride ourselves on being the market leader and experts in luxury furniture design. About the role: Due to phenomenal business growth, we have an opportunity for a Service Technician to join the team at Wetherill Park. The focus of this role is to respond to customer service calls, assess issues, and carry out product repairs and maintenance. This is a full-time permanent opportunity. Day-to-day duties include and responsibilities: 

Collect company vehicle and tools from the Wetherill Park







... Click here to view more detail / apply for Service Technician

Apply Now









Service Manager


Clayton, VIC


With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.  Today, we lead the way with great products, unrivalled product support and, of course, the best asset in business, our people. We are currently seeking an inspiring leader to take on the vital position of Service Manager of our Clayton branch. You will be a strong collaborator who thrives under pressure and is focused on HSE, people and our customers needs . ABOUT THE ROLE We have an exciting leadership opportunity for an experienced Service Manager to join our Clayton branch. Reporting to the






... Click here to view more detail / apply for Service Manager

Requirements:

Australian Permanent Resident or Australian Citizen
Mechanical Trade certificate with minimum 5 years post-trade experience
Able to demonstrate a high-level technical knowledge of major hydraulic components
Previous experience in hydraulic component repair
Excellent communication, interpersonal and organisation skills
Effective teamwork skills and attention to detail

The benefits of working at Bosch:
We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you a new and exciting opportunity so you can achieve your full potential.
We offer our employees:

Excellent hourly rate, benefits and overtime pay ? Permanent position
Company Vehicle
Company laptop, and mobile phone.
Exciting, challenging and rewarding position with a market leading company
Excellent working conditions
Good team environment with a strong company culture and values
Diverse and exciting career opportunities, both local and international.
Staff discounts on Bosch and affiliated-brand products.

... Click here to view more detail / apply for Service Supervisor ? External

Are you customer focussed and have experience in dispute resolution?
Showcase your passion for problem solving with ING!

Customer experience is our DNA. If there?s a way to solve a problem for our customers, we?ll find it. In particular, we go out of our way to ensure we turn a potentially poor experience into a great one.

As an  EDR Case Manager (Customer Excellence Associate) , you?ll be responsible for managing complex customer complaints, or those raised through External Dispute Resolution (EDR) Schemes. This includes detailed investigations, making recommendations and negotiating with third parties to come to an acceptable resolution. Agents will also be required to assist customers who require extra care and who are vulnerable.

You will also assist with strengthening ING by providing critical feedback to the business managers when issues are identified through complaint analysis and supporting their remediation.

For the curious, this role requires keeping pace ... Click here to view more detail / apply for EDR Case Manager (Customer Excellence Associate)

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, were all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.
 Join us in digitising healthcare!
Whats the opportunity?
An opportunity exists for a dedicated customer service consultant to act as the initial resolution point for our network of Medical Practices and be responsible for providing a positive support experience. 
Our delivery model facilitates collaboration, openness, and creative problem-solving, within our Customer Service Team and offers flexible work options, in-office, or hybrid.
What can I expect?
Duties and Responsibilities 
The day-to-day Duties and Responsibilities of the Position are as follows: 

Answer incoming customer enquiries via phone, email, and live chat while providing an
... Click here to view more detail / apply for Customer Care Consultant ? Digital Health

Apply Now









Electrician - Service & Maintenance


Sydney and Surrounding areas


About us. Stowe Australia  recognises that our main asset is our people and therefore invests heavily in the development and retention of employees. Stowe Australia  is considered by the industry as an employer of choice. This is evident from Stowes continued ability to attract and retain quality people in the business. The company has in excess of 100 employees with more than 15 years of continued service with the company. We do this by providing in-house and external training and development programs so that our employees are continually up-skilled in their respective fields of expertise. The development of employees has allowed us to provide career planning, opportunities and promotion from within the organisation resulting in a skilled, high performing, cohesive and






... Click here to view more detail / apply for Electrician ? Service & Maintenance

Programmed Skilled Workforce is a leading provider of managed workforce and training service. Our client is current seeking a Field Service Maintenance Electrician to join their team in Hallam VIC.This role is a day shift position, Monday - Friday with OT available. This position includes 30% Electrical and 70% Mechanical work. The ideal candidate will possess a strong background in valve maintenance, repair, and installation, coupled with expertise in electrical systems. Tasks and responsibilities:

To identify faults, repair and test/commission actuators in the field.
To modify/upgrade actuators in the field.
Carry out inspections/health checks on actuators.
Carry out mechanical and sometimes electrical installation of actuators and associated retrofit adaption components, pedestals and drive shafts.
To produce site visit reports for each job that are accurate and technically/grammatically correct.
To produce and submit accurate and detailed expense claims on a weekly basis.
... Click here to view more detail / apply for Field Service Technician ? Electrician

WOW Recruitment are currently seeking a Customer Support Specialist to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super **
** Close knit team with a sense of humour & fun ** ** Immediate start available **
** Fully office based role ** ** Great career progression **

As a Customer Support Specialist, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. You?ll build strong relationships with our client?s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you!

What ... Click here to view more detail / apply for Outbound Customer Service Representative

Apply Now









Sales & Customer Service Coordinator


NSW, Michael Wenden Aquatic Leisure Centre - Miller NSW 2168


NSW, Michael Wenden Aquatic Leisure Centre - Miller NSW 2168

Great career paths and development with an entrepreneurial organisation
Opportunity to make a real difference to our community
Full Time position with FREE Facility access
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions. The Role Provide leadership and direction to the staff under direct supervision and ensure the delivery of high levels of customer service. Deliver services to the customers in the most efficient and effective manner and in line with Belgravia Leisure's mission, vision and values by delivering a first class experience for the facilities






... Click here to view more detail / apply for Sales & Customer Service Coordinator

Your Career

At Palo Alto Networks, we are passionate about protecting our digital way of life, and we need someone like you to play a vital role in our mission. As the cybersecurity partner of choice, we are at the forefront of safeguarding businesses and individuals from evolving cyber threats.

In this exciting role, you'll be instrumental in driving business growth and expanding our reach in your assigned territory. By leading the charge in acquiring new Service Provider/MSP customers and nurturing lasting relationships with key stakeholders, you'll be making a tangible impact on our success.

With a supportive and collaborative work environment, you'll have all the tools and resources to excel in your role and achieve new heights in your career. Join us on our mission to make each day safer than the one before and be part of a company that values your contributions and fosters your professional growth.

Your Impact

• Build business value for our Service Provider and Managed Security Service Provider (MSSP) customers enabling them to secure their networks and IT assets and build services and offers based on our security offerings for enterprise customers
• Demonstrate initiative and drive to build new engagements or re engaging existing engagements in new areas for growth
• Drive and orchestrate complex sales cycles and work with our internal and partners and teams to best serve the customer
• Build an industry ecosystem of partner organisations to serve large complex use cases with our service provider customers
• Develop and orchestrate C level engagements with leadership in our SP and MSSP customers and establish strategic long-standing relationships
• Create and implement strategic account plans focused on attaining organisational-wide deployments 
• Orchestrate service creation activities with focus service providers to find new markets for managed services and go to market offers based on Palo Alto Networks’ capabilites
• Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks 
• Engage a programmatic approach to demand to generate, develop, and expand your territory
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings