Join Our Customer-Focused Team

We are looking for friendly and enthusiastic Customer Service Representatives to join our customer service team. As a Customer Service Representative, you will be responsible for providing excellent customer service and building strong relationships with our clients.

Key Responsibilities:

Handling customer inquiries and complaints via phone, email, and chat.
Providing information about our products and services.
Processing orders and refunds.
Resolving customer issues in a timely and professional manner.

Qualifications:

Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution skills.
Customer-focused and results-oriented.

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and inclusive work environment.

If you are a friendly and outgoing individual who enjoys helping others, we encourage you to apply. Please submit your resume and cover letter

Employment Type Permanent
Closing Date 2 Jan :59pm
Job Title Full Time Customer Service & Sales Consultant MADDINGTON
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Telstra Store Maddington is hiring a Retail Consultant to join the team on a full time basis . Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers ... Click here to view more detail / apply for Full Time Customer Service & Sales Consultant MADDINGTON

Employment Type Permanent
Closing Date 2 Jan :59pm
Job Title Full Time Customer Service & Sales Consultant CAROUSEL
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Carousel store is hiring a Retail Consultant to join the team on a Full-Time basis . Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a ... Click here to view more detail / apply for Full Time Customer Service & Sales Consultant CAROUSEL

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Customer Service Team Leader
Division: Boral Resources QLD P/L
Department: CONCRETE QLD
Work type: Permanent - full time
Location: Townsville & Northern QLD



Your next opportunity
Are you ready to lead the charge in transforming customer service operations? We're seeking a dynamic Team Leader to spearhead the creation and implementation of cutting-edge systems and processes for our Customer Service Centre. In this pivotal role, you'll oversee incoming calls for Townsville Concrete Plants while shaping the foundation for future expansions to include more of our Regional Queensland sites. This is your opportunity to drive meaningful change and deliver exceptional customer experiences.
Ready to make an impact? Join us and be part of this exciting journey!
Your day will involve:

Establishing a Regional Call Centre: Lead the development and implementation of a call centre servicing regional Queensland,



... Click here to view more detail / apply for Customer Service Team Leader

Location:  Welshpool, WA, AU,











The Opportunity


As a Customer Service Administrator, your role is to undertake administrative tasks and to provide prompt and excellent customer service to Veolias council customers and their residents.   
This is a pivotal role where you will have the opportunity to liaise with customers and our internal operations team in order to maintain accurate data, records and files pertaining to residential services.  
This role will be based in our corporate office in Welshpool .  




What's on offer



Employee share plan
Employee Assistance Program (EAP)
Bupa health insurance discount









... Click here to view more detail / apply for Customer Service Administrator

This is a full-time Monday - Friday role working  9am - 5pm both remote and in office.
The Role
At Adore Beauty our customers mean everything to us and were looking for a FT Customer Experience Representative to help us show them how wonderful the beauty journey can be. 
We want someone to liaise with our customers and make sure their Adore experience goes as smoothly as possible by providing expert product and order advice. If youre a beauty fan and like the idea of engaging with our fabulous client base over chat, email and phone you might just be the customer service gem were searching for!
Responsibilities

Attending to large amounts of customer enquiries (phone/email/chat)
Answering detailed product questions
Provide thoughtful and personalised interactions with solutions and alternatives
Maintain service inbox prioritising urgent enquiries
Attend internal training
... Click here to view more detail / apply for Customer Experience Representative

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
Our Opportunity:
We recognise the unique skills of specialist Appliance Service Technicians and we are looking for high calibre technicians to join our  Perth   team. If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with our spare parts to satisfy our ... Click here to view more detail / apply for Customer Experience Technician

This is a full-time Tuesday - Saturday role working  9am - 5pm both remote and in office.
The Role
At Adore Beauty our customers mean everything to us and were looking for a FT Customer Experience Representative to help us show them how wonderful the beauty journey can be. 
We want someone to liaise with our customers and make sure their Adore experience goes as smoothly as possible by providing expert product and order advice. If youre a beauty fan and like the idea of engaging with our fabulous client base over chat, email and phone you might just be the customer service gem were searching for!
Responsibilities

Attending to large amounts of customer enquiries (phone/email/chat)
Answering detailed product questions
Provide thoughtful and personalised interactions with solutions and alternatives
Maintain service inbox prioritising urgent enquiries
Attend internal training
... Click here to view more detail / apply for Customer Experience Representative

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
You will be supporting and managing the fleet health of all Komatsu equipment with BHPIO. This includes the new and advanced fleet of 930E-5 Electric Drive Trucks and WE Electric Wheel Loaders.
In this customer facing role you will be the go-to expert providing technical assistance for the maintenance teams and supporting the customer to resolve issues and optimise equipment performance. Building strong business relationships and rapport with site management and maintenance teams is vital to meet the operational standards set by Komatsu.
Your role is responsible for reporting including HME inspection reports, machine audits, monthly system downloads, and non-compliance. This will also include understanding scheduled machinery downtime and maintenance ... Click here to view more detail / apply for Customer Fleet Support Manager