Field Service Technician / Mechanical Fitter (Onsite)Weir MineralsPerthOnsiteWe are in the process of recruiting a number of qualified Mechanical Fitters for Field Service Technician roles, based in Perth, Adelaide, Sydney, Brisbane, Melbourne and Townsville. These roles are required to provide service and supervision to customer equipment such as GEHO positive displacement pumps, GEHO hydraulic paste pumps, steam turbines, gearboxes and generators. You will use your specialist skills and knowledge to provide support to customers in an onsite environment, ensuring safety of all personnel.  Factory training for successful applicants is given in Venlo, Netherlands the home of GEHO.The position requires travel to/from remote locations throughout the Asia Pacific region, including Australia, Papua New Guinea, New Zealand, Philippines, Korea, and Indonesia.Key Responsibilities: Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.Create a relationship with the customer through face-to-face contact, fostering trust, reliability and strength through knowledge of the Weir Minerals product.Assist in managing workshop activities and supply technical support to Weir workshops where required.Provide service to customers with GEHO pumps and HPGR equipment, and all other non-EOM and Weir Minerals equipment where required.Job Knowledge/Education and Qualifications:Trade qualification in Fitting/Machining - Certificate III or above.While not mandatory a minimum 5-10 years of relevant experience in a similar field is desired.Proven ability to follow directions and work well within a team environment.Ability to pass a pre-employment medical and regular drug and alcohol tests. Why choose Weir:Be part of a global organization dedicated to building a better future: At Weir, the…

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3 Customer Service Officers required for Perth CBD to work within State Government Department $35 per hour plus superannuation 6 - 12 months New Perth CBD offices, walking distance to train station A State Government owned organisation who offers essential services to West Australians, have asked us for assistance in finding an experienced Customer Service Officer's to start by 12th February. Ideally, you will be someone with experience in managing difficult conversations with internal and external customers, which can be challenging at times. The role also entails some outbound phone calls to customers, this can be tedious but is a crucial part of the role, requiring attention to detail. Paid training period (1 week) commencing the week of 12th February. The Role Some of the key responsibilities of this role include: Provide efficient first point of contact customer service advice and information Inbound/Outbound customer service calls Responsible for end-to-end management of assigned tasks Competent handling of specialised queries and escalating where required Responsible for delivering your allocated rostered workload Role Requirements Effective call handling skills and telephone manner Excellent verbal and written communication and organisational skills Good time management and ability to prioritise. Computer literate, able to quickly grasp the use of different systems Partake in area Emergency Response strategies to deal with Fault Calls Must be able to pass a police check Hours Monday-Friday (full-time hours) Overtime opportunities If you are interested in the role and fit the criteria, please apply online today! If you have any further questions before applying online, please email…

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• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Customer Service Manager to lead our customer service team.

About the Role:
This full-time position of Customer Service Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the customer service team, ensuring our customers receive an outstanding shopping experience.

You will be responsible for the management, training and development of the customer service team. This includes performance managing team members and setting development programs to ensure the team are continuously striving for excellence.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department standards, professionalism, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Leadership skills to provide ongoing support, training and development for your team
• Timely performance reviews of team and development programs for continuous improvement
• Staff presentation and professional execution
• Development of 2IC
• High standards in visual presentation
• Safety and compliance management including participation in department audits
• Personnel cost management, rostering and achieving appropriate coverage to store requirements

What we need from you:
• Previous supermarket customer service experience
• A passion for customer service in a fast paced environment
• A leadership style to engage, mentor and lead a team to hold them to a high standard
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, you will receive an attractive salary package and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.
We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent. We are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude. Hours: Core Shifts between the hours of 5am - 4pm Hourly rate: $34ph Super Location: Osborne Park, WA Training: Full training provided Start: ASAP - must be readily available to start within the next 1 - 2 weeks Duration: Initially 3 months with the possibility of extension or opportunity to become permanent for well performing employees who have full working rights The Role This is very much a people focused role where you will be supporting the organisation in responding to a high volume of client / customer calls. You will be provided with full training and support in this fast-paced environment. To be successful you MUST hold a valid National Police Clearance valid within 3 months or be willing to obtain one Duties: Deliver exceptional customer service with an empathetic and supportive attitude Respond to a range of client / customer calls of various natures and provide timely responses and updates Accurately booking, cancelling or rescheduling medical appointments High volumes of accurate data entry across multiple systems Onboarding new clients / customers, obtaining…

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• Full-time ongoing position
• Work from our Ringwood office with hybrid working options available
• Competitive salary based on experience + Super + Generous Salary Packaging benefits of up to $18,550    

If you enjoy variety in your day and working closely with other service delivery professionals, you may be the person we’re looking for!

As the NAIS Service Advisor (Tier 1) your responsibilities include:

• Being the first point of contact at 1300 EACH (003 224) for a diverse range of people in a non-judgmental and empathetic manner. This includes managing and responding to a high volume of phone and email enquiries.
• Identifying the initial needs of customers and provide triaging services to all EACH services across Australia.
• Providing excellent customer services, engage, assess, and support individuals who access our services, and work as a team to meet key deliverables.
• Prioritising the needs of clients who are accessing services including Drug and Alcohol, mental health (counselling), family violence and identifying complex needs.

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

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We are currently seeking an Apprentice to join the team. This opportunity offers unparalleled real-world experience that surpasses that of any mining company. As part of this apprenticeship, you will have the opportunity to complete a Cert 3 in Mobile Plant Technology (mobile plant equipment) AUR31220. In this role, you will be responsible for a wide range of repair and service work, including fault diagnostics and repair, component rebuilds, mid-life overhauls, road transport repairs, fixed and mobile plant scheduled maintenance, as well as maintenance of the workshop and stores. Additionally, you will have the chance to accompany a tradesman in the field for field service work. The ideal candidate for this position is punctual, a confident communicator, trustworthy, reliable, and safety-conscious. It would be beneficial to have a manual driver’s licence and your own means of transportation to and from the depot. By completing a 4-year apprenticeship with us, you will gain the skills and knowledge necessary to tackle any task and work anywhere in the world with confidence as a technician, no matter the task at hand. Our mechanics are extremely passionate and eager to share their decades of accumulated knowledge with the next generation. If you are interested in this opportunity, please submit your resume and cover letter for review. We look forward to considering your application. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.   Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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You will assist in the delivery of services to clients within the Children’s Contact Service (CCS), including;

• The facilitation of changeovers and supervised visits with a trauma-informed and child-focused approach, in accordance with individual client agreements, CCS policy, program guidelines and the legislative frameworks. 
• Assist with intake interviews as/when required  
• Client management including intervening wherever necessary to ensure that the emotional, psychological and physical well-being of the children is maintained
• Keeping accurate observational notes of visits and phone calls
• Assist with the compilation of reports for court as required 
• The team will work over shifts between Thursday and Sunday.  Weekend days and flexible days/hours will be required.

Field Service Technician Location:  Perth, AU Employment type:  Employee Place of work:  Remote Offshore/Onshore:  Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.   Job Purpose • Performs the installation, testing and repairing of new and reworked TechnipFMC products (equipment and tools) Job Description • Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools) • Establishes and maintains communication with Customer Representative on issues related to his/her perimeter (job installation/testing procedures, equipment, tooling and spare parts requirements, equipment and tooling function-fit and critical technical data) • Provides sales support ensuring the customer is fully informed of all aspects of the job • Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Company's Service Management • Completes field documentation after the completion of each service job • Provides Project Support as required, for all new projects which includes: assisting with project Factory Acceptance Tests and Systems Integration Testing • Prepares and completes safety related documentation. Pursues safe work practices Job Requirement • High school diploma or equivalent technical diploma • Minimum 1 year of experience in field service technician role • Intermediate knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel • Ability to read and understand drawings • Able to perform basic mathematical calculations • Ability to use technical tools and instruments required to perform duties Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates. Date posted:  Dec 14, 2023 Requisition number:  2647

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At Woollards Auto Body Works, we are a strong, close knit team of 19 that work together to provide the highest quality repairs for our customers. Our facility provides stable work opportunities for our staff and a positive work environment, along with ample staff parking. We are easy to reach, located within minutes of the city centre.We offer permanent, full-time opportunities.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team.We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday.Apply or call us today on  (03) 5821 3914 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

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Parts & Service Sales Representative Posted Date:  17 Dec 2023 Location:  Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac is seeking an experienced and highly driven Product Support Sales Representative to join our Dubbo team! To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions. Reporting to the Aftermarket Sales Manager and based from our Dubbo branch, your customer portfolio will span Central NSW, including Parkes, Forbes, Condobolin, Cobar, Merriwa and Coonabarabran. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car. This is a permanent full time position working 40 hours per week, Monday to Friday. Key Responsibilities Effective day-to-day product support Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries Sales of Caterpillar parts and WesTrac services Development of specific customer opportunities and the regional growth plan Account Management of current customer portfolio and developing new accounts Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs  Skills & Experience Demonstrated ability to drive sales growth and/or previous experience with account management Excellent customer service skills with the ability to develop strong relationships Well-developed analytical, problem solving and decision-making abilities Current driver's licence and the ability and willingness to travel Excellent written and verbal communication skills Ability to work well autonomously and within a team Computer literacy skills – MS Office and Sales Caterpillar product knowledge and experience (Desirable) Construction industry sales experience (Desirable) Trade qualification with industry experience (desireable) Benefits Fitness Passport for the whole family Competitive remuneration uncapped commission Benefit vehicle provided Annual Remuneration and…

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Our client is a family-owned and operated organisation that has provided a wide range of material handling and lifting solutions for over 30 years. By manufacturing locally, they have become a leading supplier to mining industries across local and international markets. They provide tailored preventative maintenance, repairs and overhauls, along with safety and performance inspections to minimise their clients' downtime. Due to continuous growth, they are looking for a Service Administrator to join their team in Maddington. About the opportunityAs a Service Administrator, you will play a vital role in ensuring the smooth operation of our client's service department. Reporting directly to the Service Manager, your day-to-day will see you coordinating the activities of their technicians to maintain efficient service delivery to off-site locations across the state. In this role, you will: Schedule and delegate service and inspection tasks to technicians Maintain clear and effective communication with technicians to address any issues or concerns Oversee and process paperwork, including site access forms, inductions, and invoicing Collaborate with technical teams to ensure jobs are completed on time and to client specifications About youWe are seeking a candidate who is proactive, organised, and capable of multitasking in a dynamic environment. You should be comfortable working closely with technical teams and possess excellent communication skills. To be successful in this role, you will ideally have: Previous experience in service coordinating, preferably within a mechanical or related field Basic knowledge of crane operations and servicing, allowing you to effectively understand technician requirements Strong organisational skills to manage schedules, paperwork, and job requirements efficiently What’s on offerJoining our client's team means becoming a part of a supportive and family-oriented work culture. You will have the opportunity to receive hands-on training and mentorship as you take on this important role. With a 38-hour workweek and potential for overtime, you'll have the chance to grow your career while maintaining a healthy work-life balance. This is an excellent opportunity for someone who values growth, teamwork, and contributing to the success of a reputable company in the material handling industry. Keywords: Crane Technician, Maintenance Planner, Mobilisation, Scheduler, Service Administrator, Service Coordinator, Service Manager.   

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