We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

PERSOLKELLY has a great opportunity to for a Customer Experience Officer for our client based in Townsville with full time hours 38 hours a week. This position will work to deliver exceptional customer service to the community, whilst continuing to innovate and create value in all work undertaken by Council. This work will be delivered through collaboration with the leadership team and in consultation with the Townsville community. Requirements of this role: * Deliver an outcomes-focused and value-adding culture where leaders and staff take personal accountability for delivering on Council's Corporate Plan and policies.* Follow reasonable directions to maintain business continuity of critical business activities in the event of an unplanned disruption, including but not limited to a disaster or event.* Ensure a high level of customer service and professionalism is provided to the community and council customers by effectively managing customer enquiries, service requests, applications, and transactions across multiple service delivery channels with accuracy.*…

Click here to view more detail / apply for Customer Service Representative

As a Warehouse/Field Service Technician, you will play a pivotal role in both warehouse production and field service operations. Your responsibilities include testing and maintaining lifting equipment, mobilising to customer sites and ensuring safety protocols. In addition, you'll contribute to manufacturing operations, operating equipment, participating in assembly and pick-packing products for timely delivery, located in Townsville.Client DetailsNurtured within a local family framework, this Australian owned and operated company has actively supplied lifting and rigging materials throughout the Asia-Pacific region for an impressive three decades. Distinguished by an unwavering commitment to excellence, our client's onsite services are unparalleled. This includes comprehensive offerings such as onsite repairs, crane re-roping, and meticulous inspection and certification of lifting equipment. Beyond geographical boundaries, our client extends its full suite of onsite services to the Mining and Construction Industry, catering to a global and local clientele, as the company continues to evolve and expand, its dedication to delivering top-notch services remains…

Click here to view more detail / apply for Warehouse/ Field Service Technicians

Hitachi Benefits A competitive and rewarding salary package inclusive of Super & Company Biannual BonusesFully maintained company vehicle Personal laptop work mobile Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and servicesEnd to end, OEM level training to ensure you are well equipped to perform your bestReal opportunities for personal development within a world class, dynamic companyA supportive management team which values your input in finding new and innovative ways of achieving successBe a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work! About the OpportunityDue to growth of our business, we have an exciting opportunity for a Customer Support Representative - Mining to join our Mackay team supporting mines in the Bowen Basin.Predominantly servicing the needs of our mining customers, you will be the first point of contact for our company and the integral link for supporting our valued customers.The…

Click here to view more detail / apply for Customer Support Representative - Mining

Auto Electrician/Field Service Technician - Brisbane, Queensland Career RCT is seeking an Auto Electrician to join our team of Field Service Technicians with positions available in Brisbane. Start your career now with RCT! Work for the leading independent Automation OEM Competitive hourly rates, based on experience Opportunity for interstate and overseas travel Local site allowance up to $156.00 per day (based on a 13-hour day while on site) International site allowance up to of $325.00 per day (based on a 13-hour day while on site) Super on all hours worked Access to company training Programs All work-related travel expenses paid Access to Novated Lease company program Career pathways available $50 p/month Phone allowance Uniform allowance Annual pay reviews Safety uniforms provided Annual allowance for Safety Boots What we’re looking for If you possess any of the following you will be considered for the role: Trade qualified Auto Electrician, extensive industry experience or similar trade qualification…

Click here to view more detail / apply for Auto Electrician/Field Service Technician - Brisbane, Queensland

About the Role As the Nurse Manager - Service Improvement Project Officer or Principal Project Officer - Service Improvement you will provide clinical insight, project and stakeholder management to support the Executive Director and Executive Service to achieve high quality project and clinical redesign delivery outcomes. You will be required to manage and coordinate various project initiatives using up-to-date clinical knowledge and best practices, whilst promoting continuous improvement of service delivery across the Health Service. About You:You will understand Metro South Health's values, have a genuine desire to join our team and contribute to our growth with your passion and commitment to excellence with the ability to: initiate, lead, manage and evaluate agreed strategic service planning initiatives utilise advanced knowledge and experience of contemporary evidence-based practice and clinical service delivery models in primary and/or acute health care to strategically to achieve redesign and innovative solutions to complex connecting care issues lead change through improvement activities…

Click here to view more detail / apply for Nurse Manager or Principal Project Officer - Service Improvement, Queensland Health

Service Manager OSHC | Rural View PCYC Eimeo OSHC | Outside School Hours Care Closing date: 07/04/2024 Fixed Term, Full Time | Until 30 June 2024 $32.79 - $41.05 per hour (depending on experience, qualifications and service size) We are currently seeking a passionate and professional OSHC Service Manager to join and oversee our PCYC Eimeo Road OSHC Service. As the Service Manager, you will have the ability and support to lead your team within an innovative culture at the Service and bring excellent communication and knowledge to your role. If this sounds like you, then we want to hear from you. What we can offer! In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free! This will allow you to take home more of your income before it is taxed.  Generous reward and recognition program to be implemented soon!  Flexible working options may be available! Free…

Click here to view more detail / apply for Service Manager OSHC | Rural View

About Corporate Enterprise Solutions: This exciting job opportunity falls under the Corporate Enterprise Solutions branch within the Department of Health and provides solutions and services that support Queensland Health's enterprise corporate applications while also supporting the payroll transactional processes. This application suite includes the largest integrated rostering and payroll solution in the public sector and the finance, business and logistics solution and management environment.  What we are looking for: Advanced level skills in the use of office automation applications (e.g. Microsoft Word, Excel, Visio and Project) and document management systems. High level interpersonal, oral and written communication skills with a strong commitment to customer service, quality improvement and teamwork. Proven ability to work effectively in a team environment and prioritise work commitments to achieve quality outcomes within defined deadlines. Applied understanding of system support, risk and service continuity management concepts and associated governance. 

Click here to view more detail / apply for Service Support Officer, Queensland Health

• At Qantas, our people lead the way in achieving the impossible together 
• Challenge yourself to deliver strategic operational outcomes  
• Permanent, Full-time position based in Melbourne or Adelaide

 
We’re constantly challenging ourselves to reimagine our customer experience, and work to connect and build trust. Ultimately, our service should make people feel at home, no matter where they are. Customer is at the heart of our operation.  We’ve created something truly unique in our Qantas Lounges and it’s here where our premium customers, connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land whilst dining in one of our beautiful lounges. 

We understand our priorities and what needs to be delivered, taking the initiative to keep things moving.  We bring teams and individuals together to deliver on our customers’ expectations. 

As the Lounges Customer Experience Manager, you will be responsible for developing and leading lounge teams and operations across Victoria, Tasmania and South Australia, including International, Domestic and Regional lounges. You will work with partner areas to develop consistent and connected service experiences across our lounge customer touchpoints.  You will be a people leader and change agent focused on aligning lounges with the best customer experience practices whilst overseeing operational performance within a region. 

In addition, you will drive a performance focussed culture by developing a high performing team and an engaged workforce across both Qantas and third-party supplier workforces by leading, encouraging and facilitating open communication with employees on all relevant matters.  As well as managing individual, team and supplier performance against relevant performance criteria and supporting capability development. 

The core role accountabilities include people management, supplier management, safety, financial performance, operational delivery, and customer advocacy.  In addition, providing project management leadership to support key change initiatives within your regional portfolio of lounges including lounge refurbishments, menu and service changes, as well as attracting new client airline business. 

You’ll have –

• Previous experience with People management in a customer facing or product development environment 
• Firm understanding of the airline industry and the operational environment 
• Strong independent decision-making skills with ability to manage ramifications of decisions and drive strategic outcomes 
• Demonstrated ability to deliver results within complex business & operational environments with varying stakeholder needs and expectations 
• Strong relationship building and stakeholder management skills 
• Commercial acumen for delivery of critical business approvals, financial analysis and identifying group benefits 
• Ability to influence at all levels 
• Customer centric mindset and perspective to programs of work 
• Sound understanding on the fundamentals of the customer and service experience 
• Proven strong analytical, interpersonal, stakeholder and time management skills 
• Extensive experience managing large and complex projects 

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. 

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. 

If you’re up for achieving something great, register your interest and we’ll be in touch.  

Applications close: Sunday 14 April 2024

Date Posted:

2023-11-14

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

About You

We are currently looking for a sales-focused Service Account Representative to be based in our Perth office in Western Australia.

In this role, you would be responsible for selling OTIS's range of maintenance products and services and maintaining good customer relationships for all accounts assigned to your portfolio with the aim of growing the Service business in the respective area. 

You are excited about proactively maintaining regular face-to-face contact with Otis Customers and ensuring that all selling activities, including prospecting, presenting, proposing, tendering, securing, and processing meet the OTIS standards and customer requirements.

• Permanent role

• Reports to Senior Service Account Representative

What We Offer

• Competitive base salary and car allowance

• Quarterly paid Sales incentive

• Access to funded study schemes such as our industry-leading Employee Scholarship Program

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

As a Service Account Representative, your key responsibilities are to

• Achieve Service sales targets in accordance with the individual plan and defined submission activities.

• Provide daily, professional, value-based account management to key and national accounts within the portfolio and product proposals.

• Proactively maintain regular face-to-face contact with Otis Customers.

• Provide timely, accurate forecasts and reports to management and ensure the designated service portfolio has reduced exposure to out-of-tenure agreements,

• Achieves in-warranty conversion targets and unit growth objectives to expand the portfolio unit count and revenue base.

• Organize, prepare, and deliver Customer presentations promoting the features and benefits of Otis’s products and services, resulting in direct sales with new and existing customers.

• Acts as a facilitator between the customers and the Operations team and assists with developing and implementing solutions to customers' vertical transport needs.

• Support the wider business requirements by identifying, actively introducing, and collaborating for Modernisation sales success within the portfolio.

What you will need to be successful

• Holds a Business degree or equivalent.

• Have a minimum of 5 years’ experience in Frontline Sales or Key Account Management.

• Possesses strong business acumen abilities, is adaptable, and results-oriented.

• Able to manage several accounts, customer-focused, and anticipate client needs,

• Has the ability to liaise and influence all stakeholders within the organization and possesses strong relationship-building skills.

• Good knowledge of using technology, including mobile applications and computer-based reporting systems (Word, Excel, Email, Internet, database management) to analyze data and trends.

• Strong written and verbal communication skills.

• Adaptable and works well in a team

Apply NOW and Help Us Build What's Next

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Posted: 22/03/2024 Closing Date: 19/04/2024 Job Type: Full-Time Permanent Location: Eight Mile Plains, QLD Job Category: Service Our company Committed to people. Committed to the future. Welcome to Toshiba Australia, a leading provider of innovative technology solutions. We are currently seeking a dedicated Customer Service Technician to join our Service team in Eight Mile Plains, QLD. If you are passionate about multifunctional photocopiers and printers and thrive in a dynamic, customer-focused environment, then we want to hear from you. This is a full-time permanent position that offers the opportunity to showcase your technical expertise while providing exceptional service to our valued customers. Join us in delivering excellence and driving the future of technology. Our benefits To attract the best, we offer the following range of attractive company and wellbeing benefits: Attractive Performance based incentives Variety of paid leaves to support you - Birthday leave, Community Service leave, Corporate Social Responsibility leave and Emergency leave Free…

Click here to view more detail / apply for Customer Service Technician (Multifunctional Photocopiers & Printers)

Posted: 06/03/2024 Closing Date: 06/04/2024 Job Type: Permanent - Full Time Location: Darra Job Category: Administration and Office The Company Established in 1997, today VAE Group is a Tier 1 building solutions company and one of Australasia largest commercial HVAC companies with over 370 employees and 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success. Job Description What we offer Flexible & supportive working environment Great team culture – team sports, regular social activities, family friendly Strong Safety Focus Financial Wellness Programs Discounted Private Health Insurance Personal and Professional Development Employee Assistance Program – immediate family included Free parking onsite The Role Reporting to the Business Support…

Click here to view more detail / apply for Service Administrator

Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team!Our Customer Solutions Assistant Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest Telecommunications companies, we aim to open all sorts of possibilities – not only for our customers, but for our people too.In this role, you’ll partner with a store manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You won’t be in this alone we offer amazing training experiences that will set you up for leadership success. You’ll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade…

Click here to view more detail / apply for Customer Solutions Assistant Team Leader - Full Time

Responsibilities will include but are not limited to:

• Liaising with DVA customer to plan and implement agreed services
• Scheduling of appointments and aligning correct consultant with appointment
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general.

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.The OpportunityCome and discover the opportunity to join our Lysaght business in our Biggera Waters team as Warehousing and Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.Working primarily in our warehouse but also help out our customer service team on a daily basis where the need arises, this dual role offers plenty of variety. You'll be assisting our warehousing team to ensure warehouse activities are managed efficiently to meet customer’s specific lead-times & requirements.  You will also learn Customer Service skills and assist the customer service team by managing enquiries that…

Click here to view more detail / apply for Warehousing & Service Representative

Sandvik Mining and Rock SolutionsField Service Technician – U/G Coal Mechanical Loaders Our Company and CultureSandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. In 2023, the Sandvik Group had approximately 44,000 employees in more than 160 countries.We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.At Sandvik, we recognize that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.…

Click here to view more detail / apply for Service Technician

Hays is seeking a Customer Support Administrator to join our dedicated team in the Gold Coast office Your new company At Hays, we believe in being long-term partners with our people as well as our customers. Let's create tomorrow, together. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just about being part of a global business; together with more than 12,000 people across 32 countries, you'll be making a difference in the world of work. Our Hays Gold Coast office is seeking a full-time permanent Customer Support Administrator to join our team. This role is commencing immediately. This role ensures all stakeholders and customers are greeted in a professional and courteous manner that supports the Hays brand, both face to face and over the telephone. Also providing administrative support to a centralised customer support team. Your new role

Provide administrative support to our customer support team using a centralised ticketing system.
Welcome all customers at reception in a professional and courteous manner and advise Hays employees of visitors' arrival in a timely manner.
Handle in-coming telephone calls effectively and efficiently in line with service delivery procedures.
Candidate care calls and collecting compliance documentation.

What you'll need to succeed

Commitment to delivering excellent customer service
Previous administration experience will be highly regarded
Effective communication and questioning skills
Demonstrates professionalism and polished personal presentation
Pro-active and willing to help wherever possible
Team oriented
Data entry and/or word processing skills

What you'll get in return Excellent training to support career development/progression Wellness Day, Volunteer Day, Monthly after work drinks, Christmas Party, EOFY celebrations What you need to do now Our people tell us that Hays is a great place to work, over 90% of our employees say that they are proud to work for Hays. This is your opportunity to advance your career with the market leading group and be proud of who you work for too. Click apply now or email your CV and Cover Letter to Sandy Luhr - Senior Talent Acquisition Partner at [email protected] At Hays, we value diversity and inclusion and are passionate about placing people in roles where they can flourish and succeed. By joining Hays you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. People from all culturally diverse backgrounds including Aboriginal & Torres Strait Islander Peoples are encouraged to apply. Please click here to apply.

Hays Mt Gravatt is seeking a Receptionist/Customer Support Administrator to join our dedicated team Your new company At Hays, we believe in being long-term partners with our people as well as our customers. Let's create tomorrow, together. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just about being part of a global business; together with more than 12,000 people across 32 countries, you'll be making a difference in the world of work. Our Hays Mount Gravatt office is seeking a full-time permanent Receptionist/Customer Service Administrator to join our team. This role is commencing immediately. This role ensures all stakeholders and customers are greeted in a professional and courteous manner that supports the Hays brand, both face to face and over the telephone. Also providing administrative support to centralised customer support team. Your new role

Welcome all customers at reception in a professional and courteous manner and advise Hays employees of visitors' arrival in a timely manner.
Handle in-coming telephone calls effectively and efficiently in line with service delivery procedures.
Provide administrative support to our customer support team using a centralised ticketing system.
Ensure the reception area is always tidy and that relevant company resources are well stocked.
Candidate care calls and collecting compliance documentation.
Coordinate team events including managing venue bookings and ordering refreshments.

What you'll need to succeed

Commitment to delivering excellent customer service
Previous administration experience will be highly regarded
Effective communication and questioning skills
Demonstrates professionalism and polished personal presentation
Pro-active and willing to help wherever possible
Team oriented
Data entry and/or word processing skills

What you'll get in return Excellent training to support career development/progression Wellness Day, Volunteer Day, Monthly after work drinks, Christmas Party, EOFY celebrations What you need to do now Our people tell us that Hays is a great place to work, over 90% of our employees say that they are proud to work for Hays. This is your opportunity to advance your career with the market leading group and be proud of who you work for too. Click apply now or email your CV and Cover Letter to Sandy Luhr - Senior Talent Acquisition Partner at [email protected] At Hays, we value diversity and inclusion and are passionate about placing people in roles where they can flourish and succeed. By joining Hays you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. People from all culturally diverse backgrounds including Aboriginal & Torres Strait Islander Peoples are encouraged to apply. Please click here to apply.

On the front line of all Tutt Bryant’s branches, is the administrative, customer service and coordination teams, the glue that holds it all together. Providing support to executives, staff and valued customers, these roles can be found across every department in every location. Ranging from entry-level to management, the variety of administrative, customer service and coordination roles may include: Reception Administration Hire Controller Warranty or Service Clerk Parts Interpreter and Analyst Sales Coordinator Freight Officer Document Control and Tender Coordination Tutt Bryant Equipment is an extremely successful industry leader.  We are a multi–franchise national distributor of a world-renowned range of Construction Equipment; we are recognised for high quality products and outstanding service we provide. Technical expertise and brand excellence are the reason our trading partners have long term relationships with Tutt Bryant Equipment. Tutt Bryant Equipment – QLD Archerfield Branch has an opportunity for an enthusiastic and motivated individual to join us in the position…

Click here to view more detail / apply for Service Administrator

Prosecutor positions rotate though the various Court modules, including Arrest and Hosted Courts, Lengthy Pleas, Remand and Vulnerable Persons Courts, Brief Management and Case Conferencing Courts, Hearings and Miscellaneous Courts, in addition to Youth Justice Prosecutor positions, Prosecution Innovation Programs and Operational Legal Advice and Development. Administrative staff provide the requisite support for these roles. The core capability requirements for this role are: • Contribute to the development, implementation and review of systems, policies and procedures which support the provision of services within Prosecution Services.• Prepare and process correspondence and other documentation including data entry relevant to court documentation in accordance with approved procedures and process and maintain necessary records.• Develop, implement and maintain office systems, policies and procedures and prepare correspondence of an administrative nature• Establish and maintain effective communication with all stakeholders to complement service provision.• Research Queensland Police Service (QPS) information systems to obtain relevant information to support the prosecution process relevant…

Click here to view more detail / apply for Administration Officer, Queensland Police Service

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.The OpportunityCome and discover the opportunity to join our Lysaght business in our Biggera Waters team as Warehousing and Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.Working primarily in our warehouse but also help out our customer service team on a daily basis where the need arises, this dual role offers plenty of variety. You'll be assisting our warehousing team to ensure warehouse activities are managed efficiently to meet customer’s specific lead-times & requirements.  You will also learn Customer Service skills and assist the customer service team by managing enquiries that…

Click here to view more detail / apply for Warehousing & Service Representative

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services…

Click here to view more detail / apply for Customer Service Team Members - Bunnings Mt Isa

Refrigeration & Air Conditioning Service Technician - Brisbane Faircloth & Reynolds are seeking experienced Refrigeration & Air Conditioning Service Technicians to join our South East QLD Service Team. The successful candidates will assist us to service and maintain a wide range of commercial HVAC & Refrigeration plant within the Brisbane & Gold Coast region. About the Position: On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their industry knowledge, enjoying what they do while maintaining work/life balance. About you: We are seeking a highly skilled and experienced Refrigeration & Air Conditioning Tradespersons who is reliable, self-motivated and a team player. Essential Criteria Demonstrated experience in the repair and maintenance of Refrigeration & HVAC plant and equipment…

Click here to view more detail / apply for Refrigeration & Air Conditioning Service Technician - Brisbane

About us:
Geriatric and Rehabilitation Services (GARS) provides interdisciplinary inpatient, ambulatory and outreach services from a purpose built 16 bed facility located in Rockhampton. The Rehabilitation Physician will work closely with multidisciplinary leaders including the Nurse Unit Manager and the Program Coordinator.

About the role:
Provide high quality clinical services to older people with medical and rehabilitation needs, and to promote and provide leadership in the delivery of holistic health care for older people across Central Queensland.

This position will work closely with the Director of Nursing, Aged Care Clinical and Rehabilitation Services, the Nurse Unit Manager, and the Program Coordinator within Rehabilitation Services. This position reports to the Director, Medical Services – Rockhampton Business Unit.

About you:
To be successful in this role you must have:
*Bachelor of Medicine and Bachelor of Surgery (MBBS) or equivalent eligible for registration with the Medical Board of Australia.
*Fellowship of the Faculty of Rehabilitation Medicine (FAFRM) and eligible for registration as a Specialist with the Medical Board of Australia in Rehabilitation Medicine.
*Enrolment and maintenance of ongoing CME program with the appropriate bodies.
*High level of clinical knowledge, proficiency and skills in Rehabilitation Medicine.
*Well-developed ability to direct the process of assessment, admission, ongoing care, transfer and discharge of patients.

What we offer:
Salary information:
Total remuneration value of up to $514,421 (L27) is comprised of:
*A salary between $204,206 - $258,910 p.a. (L18 – L24, L25 – L27)
*12.75% employer superannuation contribution
*17.5% leave loading

Other benefits include:
*Professional Development Leave 3.6 weeks p.a.
*Professional Development Allowance
*Motor Vehicle Allowance
*Over-time and on-call allowances
*Attraction and Retention Incentive Allowance (Granted Private Practice arrangements)
*Eligibility for Workforce Attraction Incentive Scheme 1 and 2
*Education Opportunities – Study and Research
*Work-Life Balance, Variety and Flexibility
*Generous Salary Sacrificing
*Paid Parental Leave
*Employee Assistance Program (EAP)
*Discounted Private Health Insurance
*Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:
To submit your application / expression of interest, please include:
*Your current CV or resume, including referees.
*A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and “How you will be Assessed” section of the Role Description.
*Include any additional forms / evidence as attached or listed on the Role Description.

For assistance, contact Recruitment Services @ CQ Health and quote the Job Ad Reference (JAR) RK4C551851.

Applications close: Thursday, 25 April 2024

This role may be eligible for the Queensland Health Attraction Incentive.

About us:
The Education and Research Unit provides Nursing and Midwifery education, professional practice development services and Clinical Practice Improvement initiatives for nursing and midwifery staff, to facilitate the achievement of best practice health service delivery requirements.

About the role:
The purpose of this role is to provide advanced clinical leadership and clinical expertise relevant to the speciality of wound and stoma management. The Clinical Nurse Consultant (CNC) will work in collaboration with relevant Nurse and Midwife Unit Managers, Nurse and Midwife Educators, Nurse and Midwife Consultants and wider Central Queensland (CQ) Health program team to support the clinical units in provision of safe quality healthcare through exemplary clinical nursing standards of practice for the specialty of wound and stoma management and care.

The Clinical Nurse Consultant will guide developing capacity and capability of clinical staff, through support and training in complex wound management, pressure injury prevention, and stoma care.

About you:
To be successful in this role you must have:
*Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
*A relevant postgraduate diploma or Master's degree is an expectation of this position. Where the successful applicant does not currently hold this qualification, commitment to completion within an agreed timeframe is expected and will form part of the performance and development plan.
*Demonstrated ability to apply appropriate priorities, negotiation skills and effective time management.
*Demonstrate a working knowledge of the quality cycle and service improvement methodology.
*Comprehensive knowledge of the National Safety and Quality Healthcare Standards.
*Demonstrated ability to work cooperatively with others; provides support; shares information and credit; considers the views of and involves colleagues in decision making; deals effectively with conflict; maintains effective working relationships with colleagues; mentors and provides leadership as appropriate.

What we offer:
Salary information:
Total remuneration value of up to $159,429 p.a. is comprised of:
*A salary between $64.90 - $70.47 p.h.
*12.75% employer superannuation contribution
*17.5% leave loading

Other benefits include:
*Professional Development Opportunities
*Education Opportunities – Study and Research
*Work-Life Balance, Variety and Flexibility
*Generous Salary Sacrificing
*Paid Parental Leave
*Employee Assistance Program (EAP)
*Discounted Private Health Insurance
*Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:
To submit your application / expression of interest, please include:
Your current CV or resume, including referees.
A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and “How you will be Assessed” section of the Role Description.
Include any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance, contact Recruitment Services @ CQ Health and quote the Job Ad Reference (JAR) RK4C550206.

Applications close: Sunday, 21 April 2024