At Bunnings, you?ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.

About the role:   

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and ... Click here to view more detail / apply for Customer Service Team Member

Interested









Filter/Service Franchise


Adelaide - Northern Suburbs Preferred




Easy clean work with consistent reliable income
Unique and growing market 
Family friendly - Monday to Friday only
No formal qualifications necessary 
Simple to set up and all work booked for you 
No royalties, advertising costs or Franchise renewal fee
Work with happy customers 
Become part of a proven and successful business model 
19 existing Franchisees and 250,000 customers
This is a great opportunity to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader. With over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia. Puratap is an organisation that understands the importance of people






... Click here to view more detail / apply for Filter/Service Franchise

First impressions are everything! As an ambassador of our Front Office Reception team, you will take care of the guests from the moment they arrive at the hotel through to their departure, ensuring they have a memorable experience with us. You will be the face of the hotel, the key point of contact for guests and a Heartist who delivers cousu main moments and an exceptional level of luxury experience.  

You’ll excel in this role if you are energetic, self-motivated, have attention to detail, and are passionate about creating exceptional service experiences. A key to success in this position is the ability to deliver incredible guest service and understanding of how to ensure the safety and security of the property.

What you will be doing:

• Engage with our guests on check in, check out and during their stay through reception and concierge duties
• Handle guest concerns efficiently to guarantee memorable moments for our guests
• Assist in providing recommendations and information about Brisbane and its surrounds to our guests
• Interact with different departments on a daily basis to ensure that our guests have a seamless experience
• Provide exceptional service and product knowledge to proactively upsell hotel products and services.

At Bunnings, you?ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.

About the role:   

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and ... Click here to view more detail / apply for Customer Service Team Member

Posted: 19/07/2024

Closing Date: 20/08/2024

Job Type: Permanent - Full Time

Location: Sydney Office

Job Category: Growth


NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits 
About us
We are an award winning, national $15B public offer industry fund focused on the education and community professional sectors. We help our members achieve their best retirement through our dedication to deliver personalised service, investment performance and award-winning products. Click on the video below to learn more!
The Role
The Customer Service Manager plays a key role in

... Click here to view more detail / apply for Customer Service Manager ? NSW

The Role


Fisher & Paykel is an brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

Our Opportunity:
We recognise the unique skills of specialist   Appliance Service Technicians   and we are looking for a high calibre technician to join our Sydney team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our long-standing customers.

Would you like;

A competitive
... Click here to view more detail / apply for Appliance Service Technician ? Sydney

Posted: 19/07/2024

Closing Date: 20/08/2024

Job Type: Permanent - Full Time

Location: Sydney Office

Job Category: Growth


NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits 
About us
We are an award winning, national $15B public offer industry fund focused on the education and community professional sectors. We help our members achieve their best retirement through our dedication to deliver personalised service, investment performance and award-winning products. Click on the video below to learn more!
The Role
The Senior Customer Relationship Manager is a key role

... Click here to view more detail / apply for Senior Customer Relationship Manager

The Role


Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.

What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary + Super
Tools of the trade ? Van, Uniform, Phone etc
Full Training and continuous development
Career Progression
Great company benefits and
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

We are seeking an experienced and dynamic Director of Regional Sales & CS to lead and grow our sales efforts and maintain CS in the European market for our Real Money Games portfolio.

What You'll Do

Sales Strategy Development and Execution:

Develop and implement effective sales strategies to achieve and exceed revenue targets in the European market.
Conduct market research to identify trends, customer needs, and competitive landscape to inform strategic planning.
Collaborate with the new sales team to enable the conversion of sales initiatives and leads to actual signed agreements.

Customer Relationship Management [CS]:

Build and maintain strong relationships with key customers, partners, and stakeholders in the gaming sector.
Serve as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction.
Develop and deliver compelling sales presentations and proposals to prospective clients.

Business Development:

Identify and pursue new business opportunities to expand
... Click here to view more detail / apply for Regional Sales & customer Success, Director

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss IAG’s available policies and offers. 

• Use effective communication skills to build rapport and provide engaging customer experiences. 

• Be flexible with hours to ensure we're available when our customers need us. 

Responsibilities will include but are not limited to:

• Liaising with customers to plan and implement agreed services
• Reception duties such as checking in patients, calling patients, processing return files, sending schedules to consultants, ordering medical imaging, filing and other ad hoc administration
• Scheduling of appointments
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Establishing effective relationships with internal and external stakeholders, including medical consultants, staff, clients and customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties, dictation, invoicing and supporting the greater team in general.

Are you customer focussed and have experience in dispute resolution?
Showcase your passion for problem solving with ING!

Customer experience is our DNA. If there?s a way to solve a problem for our customers, we?ll find it. In particular, we go out of our way to ensure we turn a potentially poor experience into a great one.

As an  EDR Case Manager (Customer Excellence Associate) , you?ll be responsible for managing complex customer complaints, or those raised through External Dispute Resolution (EDR) Schemes. This includes detailed investigations, making recommendations and negotiating with third parties to come to an acceptable resolution. Agents will also be required to assist customers who require extra care and who are vulnerable.

You will also assist with strengthening ING by providing critical feedback to the business managers when issues are identified through complaint analysis and supporting their remediation.

For the curious, this role requires keeping pace ... Click here to view more detail / apply for EDR Case Manager (Customer Excellence Associate)

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, were all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.
 Join us in digitising healthcare!
Whats the opportunity?
An opportunity exists for a dedicated customer service consultant to act as the initial resolution point for our network of Medical Practices and be responsible for providing a positive support experience. 
Our delivery model facilitates collaboration, openness, and creative problem-solving, within our Customer Service Team and offers flexible work options, in-office, or hybrid.
What can I expect?
Duties and Responsibilities 
The day-to-day Duties and Responsibilities of the Position are as follows: 

Answer incoming customer enquiries via phone, email, and live chat while providing an
... Click here to view more detail / apply for Customer Care Consultant ? Digital Health

WOW Recruitment are currently seeking a Customer Support Specialist to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super **
** Close knit team with a sense of humour & fun ** ** Immediate start available **
** Fully office based role ** ** Great career progression **

As a Customer Support Specialist, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. You?ll build strong relationships with our client?s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you!

What ... Click here to view more detail / apply for Outbound Customer Service Representative

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Our client, a leading Resource Recovery & Recycling Company dedicated to sustainability and environmental conservation is seeking a Customer Service Representative to join their team. In this role, you will play a vital part in providing excellent service to their valued customers while promoting the company's mission of responsible waste management.
Your main duties:

Handling inbound calls and assisting customers in resolving their inquiries promptly.
Schedule services for collections, bin deliveries, and clean-up tasks.
Input and process new contracts to establish customer profiles within the system.
Collaborate with commercial clients and internal stakeholders as needed.
Fulfil various client service management tasks as required.

About You:

Previous customer service experience is essential
Exceptional communication skills, a fast learner, and thrives in a dynamic, high-paced setting
Proficient in computer usage and Microsoft Office applications

Benefits:

Extensive training will be provided
Opportunities for professional growth
Work within a welcoming, diverse, and friendly work environment
Rgular team social activites
Free gym membership
Walking distance to shops, cafes & public transport

If this sounds like the role for you, please click APPLY NOW. Otherwise, email your resume to claire.kane @randstad.com.au .

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Customer service and sales consultant
Customer Service/Sales Assistant - Brookvale
Customer Service member services role
Your new company
Incredible opportunity for a candidate looking to carve out their career in retail, sales or insurance! Customer Service/Sales Assistant - Brookvale: Salary: $58,000 - $60,000k (pending exp) plus Super and Bonuses Your new role: Working with a large NFP health fund in their Brookvale branch, this organisation is seeking a full-time Customer Service Sales Assistant to join their team! After the training roles, the successful candidate will be responsible for:

Providing exceptional customer service and sales to clients over the phone and face-to-face
Knowledgeable of company service offerings, providing accurate information to clients
Developing strong relationships with clients, with a 'member's first' mindset

What you'll need to succeed

Proven experience in retail, sales or customer service
Tech-savvy, able to quickly pick up on systems and processes
Great communication skills, ability to build rapport with clients
Enjoys working in a team environment
Substantial discount on healthcare and insurance
Additional parental leave
Training provided
Working with a household brand name

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Please click here to apply.

Perth Radiological Clinic | Healthcare/Medical


Closing date: 02/08/2024



Customer Service Representative
Our Customer Service team is located at PRC's Osborne Park Administration Centre and plays a key role in the day to day operations of the organisation. Our Customer Service Representatives manage a high volume of incoming calls to assist with patient bookings across several modalities (CT, X RAY, MRI, etc.) and general enquiries.
What will the role entail?
You will be provided with thorough training for the first 4-6 weeks and paired with another member of our team to best understand our systems and processes. This is your opportunity to take notes, absorb the day-to-day operations of PRC, and start to answer incoming calls with team support to get your familiar with navigating our systems. Your duties will include:

Answering a high number of incoming calls (80-90 per


... Click here to view more detail / apply for Customer Service Representative

WOW Recruitment are seeking an enthusiastic client reltionship officer for our client within the hospitality industry.  Our client is a prestigious provider of top-tier products and services to the hotel and apartment industry. Renowned for their commitment to excellence and long-term customer relationships, they offer a dynamic and supportive work environment. 


Are you passionate about delivering exceptional customer service? As a Client Relationship Officer, you will be responsible for encouraging long-lasting relationships with clients. This role offers the opportunity to engage with diverse internal teams and external partners. 


What's in it for you:


Generous salary package
Offices in St Leonards, close to the train station
Supportive friendly team

You will be:


Engaging with existing customers and obtaining feedback on products and ervices
Making customers aware of new product offerings
Building a picture of client requirements and recommending products
Handle customer orders with precision and efficiency, using various platforms and portals.

... Click here to view more detail / apply for Customer Service Officer

Employment Type Permanent


Closing Date 14 Aug 2024 11:59pm


Job Title Customer Sales and Service Lead

Job Summary As a Customer Sales and Service Lead, you thrive on leading, coaching and developing a high performing team of contact centre consultants. You are passionate about cultivating a team environment that is driven by continuous improvement and providing unbeatable customer experiences. It is through your ability to motivate and inspire others that the team is able to achieve Telstra?s agreed customer service, sales and business objectives.
Job Description
At Telstra, we believe the more connected people are, the more opportunities they have. That's why our purpose is central to everything we do - to build a connected future so everyone can thrive.

That?s a philosophy you?ll share with our customers. We?re focused on turning product and technological innovations into solutions that have an incredible impact to millions.

In our Consumer & Small ... Click here to view more detail / apply for Customer Sales and Service Lead

Our client is looking for a  full time Service Technician for their Welshpool(Perth Branch) to perform routine maintenance, breakdown 24/7 operation and fault-finding work on a large variety of Air Compressors and Generators. You will require Mechanical Trade to be successful in this role.
Key responsibilities will include but not be limited to:

Troubleshooting and fault finding/Mechanical & Electrical (have ability to read Electrical schematics)
Routine servicing of mechanical systems
General maintenance and servicing of compressed air systems/generators in workshop and customer sites

The successful applicant will be able to demonstrate the following:

Maintenance background
Relevant mechanical trade qualifications
Ability to study drawings and specifications to determine suitable material, method and sequence of operations, and machine settings
Skilled in fitting fabricated metal parts into products and assembling metal parts and subassemblies to produce machines and equipment
Ability to check
... Click here to view more detail / apply for Service Technician-Mechanical Fitter [ Welshpool, WA]

Organisation/Entity:  Transport For NSW







Job category:  Projects







Job location:  Sydney, NSW, AU, 2020







Job reference number:  95030







Employment type:  Permanent Full-Time







Salary range:  $147865.0-$165608.0







You can create a unique and lasting impact on our people. You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.   In this role, you'll: Work as part of the Rail Service




... Click here to view more detail / apply for Lead Rail Service Design Analyst

ComfortDelGro Corporation Australia (CDC) is the largest private bus operator in NSW. Our subsidiaries, Qcity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions. 
Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily. We are part of an international company with an impressive global footprint and a reputation for providing a safe and reliable public transport network that meets customer and community needs.
The Role:
Do you have exceptional attention to detail and thrive on working in a fast-paced environment? Is excellence in customer service important to you?
We are looking for a dynamic Customer Service Representative to join the team at our Operations & Customer Centre in Seven Hills. This ... Click here to view more detail / apply for Customer Service Representative ? Permanent

At Bunnings, you?ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.

About the role:   

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and ... Click here to view more detail / apply for Customer Service Team Member