What will you be doing?
Youll be working as part of a friendly and high performing, supportive team whilst interacting directly with our customers. With the ability to earn commission on every sale, you will be able to help our customers and at the same time earn what you want on our uncapped commission model by ensuring individual sales targets are met. In this role you will be staying up to date on all of the latest & greatest devices through our world class learning platform, taking a genuine interest in our customers wants & needs, reviewing customer accounts to ensure they are receiving the best value across our suite of products & services as well as providing support on existing accounts with servicing/billing enquiries & educating customers on our self-service platform.
Want to challenge yourself and take ownership of your career and be part of a ... Click here to view more detail / apply for Customer Solutions Advisor ? Full time ? Helensvale

Essential :

Current Pool Lifeguard
Current Apply First Aid, including CPR
Current, positive Blue Card
Point of sale experience
Excellence in customer service, and well-developed communication skills
Good availability across the week (mornings, evenings, weekends)

Desirable :

Swim teacher qualifications
Previous experience working within an Aquatic Centre or similar facility

How to apply Please submit your application online and ensure your application includes the following:

A covering letter outlining your suitability for the role, including your qualifications, experience and availability;
Current curriculum vitae, including your full name, phone number and email address;
Employment history, including present position;
Details of education, professional training and qualifications. 

For further information specifically about this role, please contact Russell Ramsay on [email protected] .
Closing date: Wednesday, 1 May 2024 at 5 pm AEST. All applications must be submitted online.
Creating a brighter future for all Griffith University is a progressive, values-led university dedicated to learning, ... Click here to view more detail / apply for Gold Coast Sports Precinct Lifeguard & Customer Service Attendant

18th April, 2024
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service. What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare accurate quotes for customers
Develop relationships with customers
Be a product knowledge expert to help customers find products

... Click here to view more detail / apply for Customer Service & Sales ? Murarrie

The Role


The Role
 
Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
 
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.
 
As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
 
Our Opportunity:
 
We recognise the unique skills of specialist Appliance Service Technician ? and we are looking for a high calibre technician to join our Sydney team.
 
If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with ... Click here to view more detail / apply for Customer Experience Technician

About Us
Kelly Partners Group (ASX:KPG) is one of Australias most progressive and fast growing financial services groups across accounting, wealth, finance and investing. Established in 2006 and growing at over 30% per annum, we are a certified Great Place to Work 4 years running, listed as one of the Best Workplaces for Women in Australia in 2023, winner of the Australian Business Awards for Employer of Choice 2022 and a B Corp company who operate with one clear mission: 'to help our people, Private Business Owners and the communities we work in be better off. 

Why join us at Kelly Partners?
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:

Real and attainable career progression
In depth
... Click here to view more detail / apply for Client Service Associate

Senior Advisor Customer Insights Policy & Delivery Branch Fair Trading NSW, Department of Customer Service
This role is for a driven and passionate person wanting to work within a customer centric government organisation.
If you have an interest in customer research and analytics, particularly in uncovering community behaviour, uncovering insights and contributing to evidence-based decision-making, please come and join us to help us achieve our goal of assisting to improve people?s lives and help businesses in NSW.
Details are as follows:
Salary:  Clerk Grade 9/10 - The package includes base salary $ 120,859 - $ 133,183, plus employer's contribution to superannuation and annual leave loading Duration:  Full time Ongoing Location:  Hybrid opportunity, located in Sydney CBD and other locations as required (will generally be expected to attend the office once a week as a minimum, which is subject to change based on team needs ... Click here to view more detail / apply for Senior Advisor Customer Insights

Media Account Service Roles. Trading under Publicis Media Australia
Location: Sydney or Melbourne or Brisbane

Senior Account Executive (Also known as Senior Planning Executive, Senior Client Executive)
The purpose of the Senior Planning Executive role is to autonomously plan and implement client campaigns -they are ultimately responsible for the delivery of all client activity. They will help lead the delivery of communication plans and management of digital campaigns from buying and implementation through to reporting and the delivery of holistic campaign learnings. The Senior Planning Executive is to work in collaboration with the wider team to deliver integrated and creative plans that considers all vehicles (display, SEM, SEO, Social) and mainstream media at every possible opportunity. The Senior Planning Executive ensures attention to detail in all facets of their work and will take responsibility for any errors that occur. Experience required: Minimum 3-4 years’ experience understanding and working knowledge of Australian Media Landscape and digital marketing advertising. Preferably a University degree or higher education qualifications. Expert understanding and working knowledge of Australian medialandscape. Expert across the following Office platforms: Word, PowerPoint and Excel. Have an understanding and experience using the following tools: eTAM, BMD, Roy Morgan, EMMA, eRAM, Nielsen Digital / Answers, Sizmek and/or DCM, MOVE, AQX Fusion
Salary:$75 –90k package

Account Manager (Also known as Client Manager, Planning Manager, Associate Account Manager, Associate Client Manager, Associate Planning Manager)
The purpose of the Account Manager role is to create media strategy and implementation recommendations across all media for clients and oversee the delivery of all campaigns. This role requires skills in creativity, media planning, media marketplace, tools and market dynamics. The Account Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process. Experience Required: 3-4 years’ industry experience. Expert across the following Office platforms: Word, PowerPoint and Excel. Possess sound financial management skills. Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tools.
Salary: $80k-$100k package

Associate Account Director (Also known as Associate Client Director, Associate Planning Director, Senior Account Manager, Senior Planning Manager, Senior Client Manager)
This role is focused around communications planning, account service and leading a team of direct and indirect reports. For this role, we require someone who is comfortable in establishing and owning senior level client relationships and helping drive the client forward in regards to their media/marketing plans. This role also offers you the opportunity to test and learn new things allowing you to be at the forefront of new learning. The purpose of the Associate Account Director is to ensure that client service is of an exceptionally high standard. The Associate Account Director works closely with the Account Director and/or Business Director and/or Group Business Director to ensure that the product delivered to clients is best in class and in line with the agency’s values. Experience required: 4-5 years industry experience, people management skills, strong written and verbal communication skills , client Leadership ,excellent presentation skills, sound business acumen ,strong understanding of media channels, understanding of media systems.
Salary: $90k-$110k package

Account Director (Also known as Client Director, Planning Director)
The purpose of the Account Director is to lead the development of media strategy and communication plans across their client portfolio. They are ultimately responsible for their teams work & output. They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. It is expected that they will participate in, embrace and lead training forums for their team and where applicable the common good of the agency. The Account Director is also responsible for developing long-term, mutually beneficial relationships with all clients - they should look to own the Marketing Manager level client relationship, and in some instances at the Marketing Director level. Account Directors will be called on to assist or lead New Business opportunities
Salary: $100k - $130k package

Business Director (Also known as Client Partner)
This role is focused on driving client business relationship and deliver best in class business and communications solutions for clients. The Business Director role includes: ultimate responsibility in overseeing and managing accounts, manage client expectations, anticipate client needs, resolve issues, identify client business requirements and work with team and cross functional teams to deliver the right solutions. Proactively source and present media / group solutions to help grow your client’s business
Experience Required: 8-10 years industry experience at the minimum, people management skills, strong written and verbal communication skills , client leadership ,excellent presentation skills, sound business acumen, strong understanding of media channels understanding of media systems.
Salary – over threshold so no need to advertise

Group Business Director (Also known as Client Partner)
Purpose of the role is to inspire and manage the client team and specialists to deliver world class work, service and partnerships. Deliver services and products that drives marketing led growth for our clients. Develop trusted and positive senior client relationships e.g. CMO, Marketing Director and ensure the agency team is acting as a true marketing partner. Develop internal and external client action plans that: Drives you and your team to deliver against client needs in a style which makes your client consider you their most valued business partner. Identify opportunities to deliver marketing led growth via our diversified service. Custodian of the whole client contract, scope of work and have a plan in place to safeguard any upcoming renewals/negotiations (with General Manager/Managing Director). Experience Required: 12-15 years industry experience, people management skills, strong written and verbal communication skills , client leadership, excellent presentation skills, sound business acumen, strong understanding of media channels, understanding of media systems.

All of the above roles require a relevant tertiary qualification or a minimum of 5 years of relevant experience in lieu of qualification.

Service Advisor / Admin person needed .
We are a busy workshop located in a busy hub in Indooroopilly Queensland,
A right candidate should be able to handle a high volume of customer enquiries, answering questions and queries in person, over the phone.
Ability to multi task, along with strong data entry skills. Higher than average Computer Skills, from emailing, to being able to learn multiple system platforms. Along with being confident in being shown how to use and utilize these new skills consistently.
Provide support and comprehensive product / service information to customers
Build relationships with new and current clients.
Assist clients in making repair decisions and giving accountable advice.
Look for cross-selling opportunities to increase individual purchase value and overall sales whilst still remaining true to their needs, and the company approach of always being honest.
Identify opportunities to enhance customer experience and turn dissatisfied individuals into consistent long term clients.

Sales experience, Passion for motor vehicles would be great, with some knowledge about cars and parts is highly desirable. this is not essential though.
Remuneration above commensurate for the position. Position requires one Saturday per fortnight, to be alternated between staff members.
Send your CV [email protected]
Or call 07 3378 9633

Location: Midas service Centre & Tyres Indooroopilly

BTP - Supervisor Field Service - Mackay







17 Apr 2024







BTP











BTP forms part of the Perenti Group and is one of Australia?s largest suppliers of machinery rental,?parts and services to the mining, construction, and earth-moving industries.? Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental.? BTP has supported the mining, earth-moving, and construction industries for over 30 years and with locations in key mining areas BTP is expanding its capabilities and service offerings to provide enhanced solutions for our customers. ?  Field Service Supervisor   As a result of above we are currently seeking experienced Field Service Supervisor




... Click here to view more detail / apply for BTP ? Supervisor Field Service ? Mackay

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we?re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Are you a positive person with an eager to learn attitude? Do you have strong communication & customer service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?

If so, this is the role you?ve been looking for! We are currently looking for passionate Customer Service Specialists to join our growing team ... Click here to view more detail / apply for Customer Service Specialist

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional? Click here to view more detail / apply for Customer Service Manager rebel Strathpine

About you Our ideal candidate will be someone who can demonstrate the following: Respect ? demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times. Teamwork ? collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services. Compassion ? is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients. High Performance ? cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders. Integrity ? demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions? Click here to view more detail / apply for Registered Nurse ? Post Acute Care Service, Queensland Health

The Customer Success Manager will be driving service excellence with strong technical background in customer onboarding and platform integration. Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working Arrangement Our client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? security posture and readiness against evolving cyber threats. We are seeking a dynamic and experienced Customer Success Manager (Technical Service Delivery Manager) to join the high performing team. You will be responsible for driving customer satisfaction and service excellence by overseeing service desk function, managing service delivery initiatives, facilitating customer onboarding processes, and enhancing the overall customer experience. Key Responsibilities: Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation procedures. Take charge of service delivery efforts, collaborating closely with internal teams to meet client needs and? Click here to view more detail / apply for Customer Success Manager (Technical Service Delivery)

Posted: 19/03/2024 Closing Date: 19/04/2024 Job Type: Permanent - Full Time Location: Brisbane Job Category: Trades & Services About the Role The Service Scheduler is responsible for the effective execution of all maintenance work control processes. This position ensures the efficient and effective planning and scheduling of resources to ensure compliance with legislated safety requirements and schedules maintenance activities that result in minimum downtime and maximum productivity. Duties Update fleet system, work orders. Track fleet using IVMS/GPS Liaise with workshop and branch managers and third party repairers to schedule maintenance Works with vendors on outsource repairs and maintenance of the transportation fleets when necessary and any warranty issues Ensure strict compliance with safety, health, environmental, management, and other company policies, procedures, and principles established by government agencies   Perform other related duties and responsibilities as required under the direction of Manager Plan and coordinate daily, weekly and monthly maintenance scheduling for workshop and branches Skills and? Click here to view more detail / apply for Service Scheduler

Job description On behalf of our Federal government client, we are looking for CIAM Associate Engineer for APS6 and EL1 level at Sydney Surry Hills Locaiton. This position is responsible for leading the design, implementation, and optimization of a major customer identity and access management (CIAM) project within an Azure and AWS Cloud environment. Working closely with stakeholders, the Senior Customer IAM Engineer ensures that the CIAM solution aligns with security standards, compliance regulations Key Skills for APs6 and EL1 Level: Experience in designing, implementing, and maintaining customer identity and access management (CIAM) solutions. Strong communication and stakeholder management skills. Experience in designing or implementing in a Cloud environment such as Azure or AWS. Ability to work collaboratively in a team environment and independently manage workload and priorities. Experience with CIAM products such as Auth0, Okta, ForgeRock, Ping, Akamai, or equivalent. Ability to lead and mentor junior staff, fostering a collaborative and innovative team environment. Familiarity…

Click here to view more detail / apply for Senior Customer IAM Engineer

Customer Service Specialist Working for a recognised pharmaceutical company 3- month assignment with possibility of extension North Sydney CBD location $35-$40ph super remuneration PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This role…

Click here to view more detail / apply for Customer Service Specialist

• Provision of leadership, guidance and support the team and all staff through the effective coordination of a range of activities.• Support a team culture which thrives on communication, collaboration, continuous improvement, positivity, safety and learning.• An active and positive member of the local leadership team, working cooperatively across all teams and across the Service Delivery network.• Ensure staff are supported to achieve excellence in their performance at work that maximises potential to achieve service delivery and strategic objectives.• Understand, support, and apply policies and principles by coordinating and monitoring the delivery of service consistent with financial, HR and administrative delegations and responsibilities.• Develop and apply a sound level of awareness and understanding of protocols and issues impacting on Aboriginal and Torres Strait Islander peoples to facilitate improved customer outcomes and communicating effectively and sensitively.• Lead, model and foster professionalism, accountability and ethical behaviour.• Lead and ensure you establish and maintain a workplace safety culture…

Click here to view more detail / apply for Customer Service Manager, Department of Housing

Posted: 09/04/2024 Closing Date: 09/05/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Trades & Services Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees and have 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success is built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and our relentless focus on safety and building a strong people-focused culture. Job Description What we offer: Company vehicle Laptop Electronic tablet Mobile Phone Uniforms  Flexible Working Environment Great team culture – family friendly Strong Safety Focus Financial Wellness Programs Company funded health insurance Employee Assistance Program – immediate family included The Role Reporting to the Service Manager and based in Sydney, the Mechanical Service Technician will be responsible for performing hands on complex maintenance to all HVAC systems and working…

Click here to view more detail / apply for Mechanical Service Technician

Posted: 12/04/2024 Closing Date: 28/04/2024 Job Type: Permanent - Full Time Location: Support Office - Bowen Hills Job Category: Customer Service Job Description Customer Service Representative Role Job Summary We are looking for a highly motivated individual to join the 99 Bikes Online team as a Customer Service Representative,. You will play an integral role in the success of the 99 Bikes online department by providing fantastic service to our customers across phone, email and live chat.  Reasons to work with 99 Bikes Join a thriving industry and get more people riding bikes Work with smart, capable people who are motivated by results. We take our business seriously, but not ourselves Fun culture. A social and fun working environment with regular events where you can let your hair down Generous staff purchasing policy on all the products we sell Annual Employee Share Scheme Gift with options to purchase more $1000 Self Development allowance each year to boost…

Click here to view more detail / apply for Customer Service Respresentative

Working in retail is fast-paced, and at Coles Express for Viva Energy Retail, the rubber really hits the road. It’s not a typical 9-5, so you can easily blend life and work. And as part of a small station team, you’ll enjoy the variety and speed that offering convenience to local and on-the-move customers brings. About the role We’re looking for a Customer Service Representative. With a focus on great customer experiences, you’ll ensure the store is always clean, stocked and welcoming. This is an amazing opportunity to join and work for Viva Energy Retail, Australia’s largest single branded mobility and convenience retail network which has acquired Coles Express.  Whether it’s filling up your car, grabbing food to go, or topping up essential groceries, we’re there when you need us. About you and your skills A commitment to providing great customer experiences by working with enthusiasm, energy and paceTo handle cash and know your stuff by promoting monthly specials…

Click here to view more detail / apply for Customer Service Representative - Viva Energy Retail Miami

Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:We are currently seeking a Service Centre Operator to join our dynamic, client-facing team. As a Service Centre Operator, you will play a crucial role in responding to facilities management requests and property service queries. You’ll be responsible for managing requests from initiation to completion, ensuring prompt resolution and providing ongoing operational support to property…

Click here to view more detail / apply for Service Centre Operator

About the Role: The Identity Integration Engineer, focused on Customer Identity, holds a vital technical position within the Identity and Access Management (IAM) function. This role is responsible for designing, implementing, and optimizing identity integration solutions to ensure seamless and secure access for external users within an Azure and AWS Cloud environment. The Senior Identity Integration Engineer collaborates closely with stakeholders to understand integration requirements, architect robust solutions, and provide technical leadership in integrating customer identity systems and platforms with other systems and applications. Responsibilities: Lead the design, implementation, and optimization of identity integration solutions for customer identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective technical solutions. Architect and configure identity integration components, ensuring alignment with security standards and compliance regulations. Optimize integration solutions for scalability, performance, and reliability, leveraging industry best practices and emerging technologies. Troubleshoot complex identity integration issues and provide timely resolution within agreed…

Click here to view more detail / apply for EL1 Customer Identity & Access Management Integration Engineer

About the Role: The Tech Lead - CIAM plays a pivotal role within the Identity and Access Management (IAM) function. This position is responsible for leading the technical aspects of customer identity and access management (CIAM) solutions within an Azure and AWS Cloud environment. The Tech Lead provides guidance, technical expertise, and assistance in project planning, ensuring the successful implementation and operation of CIAM initiatives. Additionally, they serve as the go-to person for difficult technical issues, design solutions for advanced problems, and assist the Assistant Director in breaking down big pieces of work into smaller tasks. Responsibilities: Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and execution. Troubleshoot complex technical issues, serving as the primary escalation point for difficult problems. Design solutions for advanced CIAM challenges, leveraging emerging technologies and innovative approaches.…

Click here to view more detail / apply for EL1 Tech Lead - Customer Identity & Access Management

NATIONAL AUTO GLASS SUPPLIES
We are a wholesaler for automotive glass.

We are looking for a Customer Service Representative to join our team at Acacia Ridge, QLD.

- Your primary focus is to efficiently provide service to the customers, fulfilling their purchase
orders and attending to their queries via phone, email, over the counter.
- Using ERP to ensure all customer orders are processed efficiently and all sales are invoiced in a timely manner.
- Organising paperwork for pick up / delivery runs / freight orders efficiently and in a timely manner.
- Admin duties
Must be punctual, have a clear speaking voice, be computer literate, a quick learner with attention to detail.

This position is full time, 38 hours per week.

If you believe you have the skills to fulfill this role, please call the office on 07 3274 5733 to arrange an interview.

Posted: 14/04/2024 Closing Date: 12/05/2024 Job Type: Permanent - Full Time Location: Brisbane Job Category: Operations Are you looking to work with a dynamic energetic team and develop your water skills to the next level, look no further the QLD Osmoflo Operations team needs you. We are seeking experienced Service Technicians who have the ‘right Osmoflo attitude’ – a ‘can do’ approach, positive outlook, energy and motivation to deliver.  Plumbers and tradespersons tired of crawling underneath floors and in roof spaces? We are seeking applications for a Full time Service Technician QLD. Job Description Osmoflo is a leading global provider of advanced water treatment solutions, specialising in desalination, water purification, and wastewater treatment. With a reputation for innovation, excellence, and sustainability, we are dedicated to delivering high-quality water solutions to a diverse range of industries and communities around the world. No day is ever the same; your daily challenges are only a drop in the…

Click here to view more detail / apply for Service Technician QLD