Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

• Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
• Organizing the day-to-day order fulfilment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
• Liasing with external freight partners to coordinate deliveries all over Queensland
• Establishing priorities and meeting deadlines
• A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
• Experience in NetSuite is highly advantageous

• Good base salary
• Great team culture
• Pro work/life balance organisation

How to apply

Apply now – if you want more information before you apply, check out our site (https://www.ecooutdoor.com.au) or check us out on LinkedIn, or Instagram.

Please note we require full-time, permanent working rights for this position

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent/full time January 2024 start date The opportunity At QBE it's not just what we do, but how we do it - we are an inclusive and supportive team of insurance professionals with a focus on service excellence for our valued customers and stakeholders. If you have insurance CTP claims experience and a passion for leading others this is the role for you! Your new role Supervises the day-to-day activities of the assigned CTP claims unit and provides advice to team on claims management, policy guidelines and quality Initiate new ideas and concepts to support the development and delivery of the business plan for the business unit. Assist with the implementation and maintenance of claims management strategies and objectives Develop and implement processes and procedures to ensure compliance with both statutory and corporate service standards and statutory regulations Continuous business process improvement including process and cost efficiencies/synergies Setting reserves and authorizing payment within scope of authority, settling claims in the most cost-effective manner, and ensuring timely issuance of disbursements Handling of complaints and investigations of suspicious/fraudulent insurance claims Provide technical expertise and mentoring to assist the team development About you 3-5+ years of people leadership experience in a claims environment CTP claims experience would be highly regarded Excellent interpersonal and communication skills A natural relationship builder with solid negotiation, conflict resolution and people management skills Capacity for self-reflection and ability to work well in a team About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Join our team if you have a customer service focus and extensive experience in Bar & Retail Service, Cleaning and Barista roles. Bring your positive, can-do, all-rounder attitude – your next adventure awaits! Apply now!

What do Service Attendants do? 

Service attendants are customer service-minded specialists that help improve the quality of life for village residents living and working away from home: 

Mandatory Requirement: Possess NSW Class A Competency Card for service in Retail or Tavern.

Stock Management: Rotate and replenish stock to maintain inventory efficiency.

Kitchen Assistance: Provide support in the kitchen to ensure smooth operations.

Cleaning Responsibilities: Maintain cleanliness in common areas, including bathrooms.

Bar Experience: Demonstrate proficiency in bar-related tasks.

Barista Skills: Possess experience and skills as a Barista for coffee preparation.

What does it take to work FIFO? 
The FIFO lifestyle can be very rewarding, but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options: 

• Ability to work combined day/night shifts as required. 
• Ability to endure remote environments in extreme weather conditions. 
• Ability to multi-task and assist in other areas with positive teamwork approach. 
• Ability to understand the requirements of safe work and safety protocols 
• Ability to undergo a pre-employment medical, including drug & alcohol testing 

Most of all, what’s in it for you? 

• Permanent role with Sodexo - we’re looking for keepers!  
• Terrific salary with consistent hours, Annual leave, Personal Leave,  Superannuation, Paid Travel time, Income Protection
• A structured on-boarding and induction program
• Your food and accommodation are covered whilst at the site – let the savings begin! 
• Access to fantastic Village facilities and lifestyle options, including gyms, fitness classes, pools, tennis courts, and social activities (dependent on the Village) 
• Access to employee benefits, discounts, and our recognition program 
• Great teamwork and a solid group of people around you! 

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment. 

What are you waiting for? Please submit your application today and become part of our family! 

_______________________________ 

Why choose  Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are. 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!   

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

• Working for the world’s largest pest control company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid manual Australian driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

Responsibilities will include but are not limited to:

• Scheduling of appointments with customers.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation uploading, office administration tasks and working closely with a supportive team.

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Rockhampton on a permanent, full-time basis.

In this role, you will be an important member of the Customer Service team reporting directly to the Business Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.
• Accurately enter data into systems

As a part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

About Us -

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Metro Welder Services is Queensland's largest independent Welding equipment repairer with over 30 years of industry experience, leaders in servicing and repairs to all of the major brands of welding equipment.

We are seeking a highly skilled Electrical Service person with experience in repairs and servicing to welding equipment or associated industrial machinery. If you have had repair experience and are familiar with world leading brand names like LINCOLN, CIGWELD, MILLER, W.I.A, ESAB then this is an opportunity to join one of Australia’s best welding equipment repair shops.

Applicants must have:


Current recognised Australian Electrical workers Licence
Experience in repairs to welding or industrial machinery
"C" class manual drivers Licence
Great communication skills


The successful applicant will join a team of highly skilled electrical service technicians working from our headquarters in Brisbane's bayside suburb of Lytton, just a short drive from the Gateway Bridge on the Port of Brisbane motorway.

As well as working from our Lytton premises the successful applicant will also become part of our mobile service team working from a service vehicle around the Brisbane Metropolitan area.

Working hours are 38 per week with 4 weeks holiday with leave loading per year, some overtime is available. Wages are well above the award and are negotiable.

On the job training plus a vast resource of machinery information are on hand as well as a great team of friendly, skilled service technicians to make the selected applicants smooth transition into a great work environment. So If you’re looking for a great opportunity to join a motivated and highly skilled team of service technicians with job satisfaction then contact us now!

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

• Working for the world’s largest pest control company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid manual Australian driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

• Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
• Organizing the day-to-day order fulfillment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
• Liasing with external freight partners to coordinate deliveries all over Queensland
• Establishing priorities and meeting deadlines
• Managing stock to ensure customer lead times are minimised and stock is allocated efficiently
• A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
• Experience in NetSuite is highly advantageous

• Good base salary
• Great team culture
• Pro work/life balance organisation

How to apply

Apply now – if you want more information before you apply, check out our site (https://www.ecooutdoor.com.au) or check us out on LinkedIn, or Instagram.

Please note we require full-time, permanent working rights for this position

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

Click here to view more detail / apply for Customer Service

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is Full-Time permanent, working a standard 38-hour week. A generous salary package is on offer. Our client operates in the 'Earthmoving, Mining, and Steel Sales' industry, so a brief understanding or willingness to learn this industry is necessary. Duties are included but not limited to:

Develop new sales opportunities through outbound calls, emails, and by following up leads.
Communicating with customers to understand their specific needs and requirements, and identify further sales opportunities/
Enter quotations, sales orders, and workshop orders into a computer system. To be considered for this role you will have:
Excellent customer service and computer skills.
A great telephone manner and the ability to respond to phone calls and emails daily.
The ability to work independently, whilst being part of a team.
The ability to comprehend engineering drawings. If you are interested in the above position, please upload your resume and apply. Alternatively, please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

Click here to view more detail / apply for Customer Service Officer

Senior Customer Strategy Advisor Req. Id:  6858 Date:  20 Dec 2023 Location:  Brisbane, QLD, AU, 4000 Company:  Queensland Rail Queensland Rail's purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting communities through a modern, world-class rail service. We are currently seeking a Senior Customer Strategy Advisor (AS6) to join the Customer Insights & Strategy team on a permanent basis.  This role is based in Brisbane CBD with starting base salary is $125,001 plus 12.75% superannuation. About the role Reporting to the Team Leader, Customer Strategy, the Senior Customer Strategy Adviser will be responsible for: delivery of strategic customer experience initiatives. the development and delivery of customer experience related communication and engagement plans. management of customer experience documents and engagement platforms. Please see position description for a full list of responsibilities:   Senior Customer Strategy Adviser Skills and Experience Required: Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Change management – change management experience gained within a large and complex organisation (desirable). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support to develop your experience and skills.       Access to Fitness Passport – a discounted workplace health and fitness program giving you and your family unparalleled access to a wide range of gyms and pools throughout the state.   We pride ourselves on our Safety Culture, we ‘work safe’ so that everyone goes ‘home safe’. How to Apply: Click the “Apply” button to submit your resume and cover letter (explaining why you’re a good fit for this role) by the deadline: 11:59 PM on Tuesday, 16 January 2024. Please do not email your application.…

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Team Leader Customer Strategy Req. Id:  6881 Date:  20 Dec 2023 Location:  Brisbane, QLD, AU, 4000 Company:  Queensland Rail Our purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting community through a modern, world-class rail service. We encourage a safe, innovative, and inclusive environment where you can deliver quality service while expanding your career and achieving your professional goals.  If you thrive in an environment where motivation, teamwork, and forward thinking are paramount, then a career with Queensland Rail could be the right step for you! About the Role The Customer Insights & Strategy team is searching for a dedicated and experienced Team Leader Customer Strategy (AS7).   Reporting to the Manager Customer Insights and Strategy, you will be responsible for: researching and identifying opportunities to improve the Queensland Rail customer experience. planning and delivering strategic customer experience initiatives. developing and implementing plans to promote a customer centric culture across the organisation. developing and delivering customer engagement programs. Remuneration:  This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $139,943 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments. For a full list of responsibilities, please review the position description: Team Leader Customer Strategy Skills and Experience Required: Leadership – experience leading teams, projects, change and engagement strategies (essential). Strategy – experience gathering and interpreting data from multiple sources, identify accurate insights and developing key strategic objectives and associated delivery plans (essential). Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support…

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