Customer Service Representative
Job no: Work type: Ongoing full-time Location: Parramatta Categories: Conservation, Customer Service


Customer Service Representative
Ongoing full-time opportunity
Located at 4 Parramatta Square, Parramatta (location negotiable)
Salary relative to experience, and ranges from $70,694 to $76,857 super

Do you want your work to make a difference for NSW?
Working to protect the states environment and heritage.
About the role
National Parks and Wildlife Service has a unique opportunity for a Customer Service Representative to support the contact centre with subject matter expertise and provide exemplary service to customers including managing feedback. 
Noting, interviews for this role will take place in most likely in January .
About You
You are a highly organised and motivated individual who thrives in a collaborative, busy and diverse

... Click here to view more detail / apply for Customer Service Representative

Posted: 14/11/


13/12/

Job Type: Permanent - Full Time

Location: Newman WA

Job Category: Trades & Services


Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence.  With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision together we grow.

Job Description

About the role
We are looking for a Field Service Technician- FIFO, on a 2:1 swing, to join our team in Newman, WA, on a permanent, full-time basis.
Reporting to the Team Leader, FIFO, the role is responsible for

... Click here to view more detail / apply for Field Service Technician ? FIFO

? Partner with a trailblazing global leader revolutionising automated material handling solutions
? Showcase your Industrial Mechanical skills across key customer sites
? Field based role with company vehicle, tools, laptop, uniform and mobile provided
What we offer:
Power your future. Start your dream career with Dematic today
WHAT IS AMAZING ABOUT FIELD SERVICE
Are you a technical problem solver who is skilled with their hands and enjoys being on the road? If you answered yes, we want you on Dematic sites across the Perth region !
Have you ever experienced the satisfaction of placing the last piece in a -piece puzzle you've been tackling forever? That is the feeling we at Dematic strive to provide for our diverse customer base; to be the final piece that completes their systems and distribution centres, whether it's optimising racks, conveyor belts, automated storage or software. And hey, with ... Click here to view more detail / apply for Field Service Technician

Job Description
About Us Since , Bearing & Engineering Supplies Ltd has been a trusted supplier of high-quality bearings and engineering products, known for friendly service and a commitment to excellence. Our team's dedication to quality, knowledgeable staff, and exceptional customer service has driven our growth over the past 40 years.
The Role We're seeking a Customer Service representative in Nelson to support our marketing efforts and sales team. This full-time role is ideal for someone with both marketing and customer service experience, offering the chance to engage with customers while showcasing your digital marketing skills.
Key Responsibilities

Customer Engagement:

Support customers via phone, email, and in-person to meet their needs and ensure satisfaction.
Recommend suitable products based on customer needs and product knowledge.
Couter sale support.

Marketing Coordination & Content Creation:

Update marketing materials


... Click here to view more detail / apply for Customer Service Representative (Marketing)

We are seeking a highly motivated and customer-oriented individual to join our Library Services team as a Customer Service Officer. The successful candidate will have exemplary customer service skills and enjoy interacting with community members of different ages and cultures.
Working with us: At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community.
What this role looks like:

Provide exceptional customer service to library users.
Assist customers with the use of library resources and technology
Assist in the delivery

... Click here to view more detail / apply for Library Customer Service Officer ? Maternity Leave

Notice: WA Health is piloting a new online recruitment system. If this is your first application using this new platform, then an account will be automatically registered for you as you submit your first application. This platform, and your user account, is separate to the recruitment platform, and therefore requires different log in details. Please note that during our pilot, only applications for vacancies advertised by certain sites at the Child and Adolescent Health Service, East Metropolitan Health Service and South Metropolitan Health Service are being managed through the new recruitment system. If you are looking for other vacancies within WA Health, visit for all advertised jobs. If you have any questions or difficulties, please direct your queries to the contact person listed on the job advert that brought you to this site.
















... Click here to view more detail / apply for Clinical Psychologist ? Grade 2 ? Healthy Weight Service; Perth Children?s Hospital

Your New Company:
Our client is one of Australias leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. ...


Your New Company:
Our client is one of Australias leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park.

Your New Role: Reporting to a supportive and knowledgeable Customer Service Manager, your role will have variety and a typical day will involve:



... Click here to view more detail / apply for Customer Service Representative

28 Nov







Barminco











Barminco forms part of the Perenti Group, a diversified global mining services company. Barminco can offer you opportunities to take your career to the next level as one of the world's largest hard-rock underground mining companies, with operations in Australia and across the globe. The Perenti Group operates across a wide range of mining sectors and offers unique career progression opportunities. Start here, go anywhere with Barminco.  To support our growth, we are seeking applications for Service Crew to join the Barminco team. We are offering permanent, full-time positions FIFO from Perth on either a 14:7, 14:14, or 7:7 roster. Earn good money, enjoy time off for your




... Click here to view more detail / apply for Service Crew

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

We?re on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us at our 300 Murray Street Perth office.
At CommBank, we believe in rewarding your development and performance.
Do work that matters
We like to say that the Direct Banking team is at the heart of the best Retail Bank in Australia, and we're there for our customers when they need it most. You'll be joining a team of passionate people who have a genuine respect and care for one another. Our Team Leaders will support your development and help you grow. That's what makes Direct Banking so special.
See yourself in our team
Our Customer Care Specialists are the friendly voice our customers hear when they contact us on a broad range of everyday banking enquiries. ... Click here to view more detail / apply for Customer Care Specialist

$84,582 ? $89,571 per annum, plus superannuation
Full-time, permanent
CBD Location

As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.
The Opportunity
As the Customer Experience Feedback and Partnership Officer at the City of Perth, you will continuously improve customer experiences for our stakeholders! You will use your working knowledge to enhance quality standards, manage feedback effectively, and drive strategic Customer Experience initiatives.
Reporting to the Alliance Manager Customer Experience, your responsibilities would primarily include:

Monitor, review and inform customer experience quality standards to measure continuous improvement;
Support the operation and administration of stakeholder engagement and support strategic projects citywide;
Support

... Click here to view more detail / apply for Customer Experience Feedback and Partnership Officer

Posted Date:  28 Nov







Location:  Welshpool, WA, AU,







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to the Rebuilds Operations Support Manager, the Service Advisor Supervisor for Machine Rebuilds is responsible for managing workload allocation and overseeing a team of Rebuild Service Advisors (RSAs). This role is essential for driving leads/opportunities and supporting the process to win work. This




... Click here to view more detail / apply for Service Advisory Supervisor

Great company based in Castle Hill
Excellent Team Environment
Parking onsite!

Are you a friendly, motivated individual with a passion for customer service? Were looking for a  Junior Internal Sales & Customer Service Representative  to join this global team! If youre keen to learn, enjoy problem-solving, and thrive in a busy, team-focused environment, this could be the perfect opportunity for you!
What Youll Do:

Deliver Outstanding Customer Service: Be the first point of contact for customers, answering queries and providing helpful, friendly service.
Support Sales Team: Assist with processing orders, quotes, and product inquiries, ensuring smooth and accurate order fulfilment.
Build Customer Relationships: Develop and maintain strong connections with both new and existing clients, offering ongoing support and solutions.
Collaborate Across Teams: Work closely with the sales, logistics, and admin teams to ensure customer orders are handled efficiently.

... Click here to view more detail / apply for Junior Internal Sales & Customer Service Representative

SBS and Mechanical is a locally owned and operated WA business. At SBS and Mechanical we always strive to ensure a positive company culture. To us you are not just a number, you are family. We offer roles across multiple industries meaning that no 2 days are the same.

Our business is expanding and is on the look out for the following roles across WA. We currently have the following Service Technician roles available: Perth Based (Mobile/Welshpool workshop) 5:2, with regular overtime and weekends available - 4 x positions available.

What we offer:

* Salary: $70,000 - $90,000 per year
* Weekly pay.
* Flexible, family-friendly rosters.
* Ongoing training and opportunity to upskill.
* Professional team to support you, no matter the task or issue.

Skills and Experience:

* Relevant trade qualification
* Ability to fault find and diagnose on a range of heavy vehicles
* Experience in a similar role
* Ability to work autonomously and in a team
* HR/HC/MC Licence preferred, but not essential
* Knowledge of the transport and logistics industry and the regulations that we operate in.
* Will meet our pre-employment criteria including drug and alcohol screening and medical prior to an offer of employment being made.

Culture and Benefits:

* Strong safety culture
* Team Environment
* Great security and stability
* Field service vehicle for the right candidates

28th November,
We are committed to maintaining a strong and supported workplace, with a culture that is strengthened by diversity, inclusion, and respect within our people.  We are currently recruiting for Heavy Diesel Fitters, for our valued Client's machinery in the Pilbara region of Western Australia.  Utilising their purpose built service truck; you will be the responsible person for the Dry hire machinery of their Business. The Company prides itself on quality Machinery and they will be relying on you to uphold the reliability of their machines which will be integral for the Projects they are being utilised for. This is a varied roster role depending on client needs; however the projects in place are currently working a 2/1 days only roster.  Key Responsibilities:

Responsible for the scheduling and continual maintenance of the Business' Hire machinery, including servicing, breakdowns, and diagnostics on fleets of Caterpillar,

... Click here to view more detail / apply for Field Service Heavy Diesel Fitter

06th November,
                              UON Energy for Every Future UON is a Western Australian integrated energy company providing turnkey energy and water solutions to the mining sector and beyond, helping our customers on their decarbonisation journey utilising the technology, skills and real experience of team members across the business.   UON is currently seeking experienced and self-motivated  Mobilisation /Service Coordinator  to join our team at  UONs team in Malaga.  

Malaga base (Monday to Friday)
Family Friendly Company
Immediate Start!
You will be responsible for:


Onboarding of personnel to site
Working with personnel on their onboarding requirements and any online inductions that are required for onboarding to site
Booking of RTIO training at Aveling if required
Booking of training that is mandatory for role

... Click here to view more detail / apply for Mobilisation /Service Coordinator

Service | Welshpool, WA


Closing date: 30/11/



Rheem is committed to delivering technical product excellence and industry best practice standards. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.
Why work for Rheem?

Work within the Perth metropolitan area.
Be allocated a fully maintained Nissan Navara Ute.
Be provided with specialised tools and equipment Laptop uniform.
Discounts on Rheem products.
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.
Earn attractive quarterly bonuses based on performance.

About the role
An opportunity has become available for a Supervisor to join our WA Service team based in Welshpool. Reporting

... Click here to view more detail / apply for Service Supervisor WA

At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used, less energy is wasted, and containers do not end up in our oceans, streets, or landfill. We?re proud to be collecting containers across Australia, with over 340 collection points across?NSW. In addition, we have state-of-the-art Recycling Centres in?Queensland, Northern Territory, Western Australia and Victoria.? 
As a ?Looper? at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community.?? 
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community ? be it on the ... Click here to view more detail / apply for Field Service Technician

Company Profile

Materials handling company Starlluf Cranes Pty Ltd T/A Cranetec specializing in overhead cranes and lifting equipment has many large organizational customers. Due to rapid growth of business, we are seeking a Service Fitter with solid experience and good mechanical aptitude for our Sydney Branch.

Job Summary

As a Service Fitter your roles will include but not limited to:

Examining specifications and preparing materials and equipment for installations
Responsible for servicing of cranes including carry out recommended corrective work in a professional and tradesman like manner.
Carrying out project and preventative maintenance work by diagnosing faults and repairing faulty mechanical components
To communicate with clients in a professional manner.
Ensure work is performed, within agreed times and to an acceptable standard.
Ensuring all work complies with current Australian and State standards.
To comply with Cranetec Safety Standards as a minimum.
To work within Cranetec QA procedures and complete required documentation.
Be accountable for material, tools and equipment supplied and provided by Cranetec.
Complete paperwork accurately and fully to maintain records and systems, as necessary.
Requirement:

• Relevant trade certificate and/or equivalent qualification, or at least 3 years of relevant work experience. Certificate III in Engineering - Mechanical Trade preferred
• Minimum 3 years of relevant work experience in same or similar position within the last 5 years
• Industrial maintenance repair and service experience
• Experience in troubleshooting and fault finding and servicing of Overhead cranes.
• The ability to read drawings
• Able to produce trade papers
• Good communication skills and presentation
• Working at Heights certificate
• A positive and self-motivated attitude
• Sound problem-solving skills
• Understand electrical design and fault finding
• Understanding of OH&S
• Current driver's license
• Be well organised and show effective time management skills
• Be safety conscious and the ability to promote a safe environment


Our Offer:

Attractive hourly rate, $48.00-$50.00, depending on work experience.
Providing company car, fuel, e-toll, work phone.
This role has lot of potential and you will have great opportunity to grow within the company.

Perth







The time to join Synergy has never been more exciting because youll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by . We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia. Synergy is proud to be Western Australias largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the




... Click here to view more detail / apply for Manager Customer Business Readiness

One team that lives by the principles of family, customer, and continuous improvement & innovation
You grow as we grow!
We keep it cool with great benefits and passion for what we do

ABOUT US:
ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since . At ActronAir, we are in our element pushing the possibilities of efficiency, performance and reliability to improve your comfort for a lifestyle you enjoy.
We take what we do seriously, but not ourselves. We value our people and believe they impact us just as much as we impact them. Thats why we are passionate about not only what we do, but how we do it.
ABOUT THE ROLE:
Reporting to the Head of Supply Chain, we are seeking someone who will be responsible for leading and managing the Customer ... Click here to view more detail / apply for Customer Care Manager

Career





RCT is seeking Qualified Trades to join our team with positions available in our Perth Head Office technical team.
RCT are the leader in mobile mining automation technology, and we are looking to build the technical team who are responsible for the design of specialised projects.
Start your career now with RCT!

Work for the leading independent Automation OEM
Competitive hourly rates, based on experience
Opportunity for interstate and overseas travel
Local & International site allowance
Super on all hours worked
Access to company training Programs
All work-related travel expenses paid
Access to Novated Lease company program
Career pathways available
$50 p/month Phone allowance
Uniform allowance
Annual pay reviews
Safety uniforms provided
Annual allowance for Safety Boots

What were looking for:

... Click here to view more detail / apply for Field Service Technician ? Kewdale, Australia

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member