Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park with a start date of the 4th of March 2024.
The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience


The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

A great pay rate of $36.30 p/h
Enjoy the convenience of working close to home at Bedford Park with onsite parking
An exciting opportunity to work within one Australia's largest banking institutes
This organisation offers extensive and thorough training programs which aid staff learning and development
Full-time hours provided, casual 9 month assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts that come with working for a Big 4 Bank!

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and call 08 8468 8056, then click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Customer Service Manager City Fringe As a result of continued growth, Hickinbotham, SA's largest and longest established building and development group, seeks a Customer Service Manager to join our dynamic team located in our modern office close to the CBD.  The Hickinbotham Group incorporates several successful business units, including three market-leading building brands, large-scale greenfield development, finance, and a national craft spirits operation. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded individual who has a common-sense approach to management to join our highly regarded team. This is an exciting opportunity for an experienced professional to join our highly regarded leadership team in a fast-paced and stimulating environment. This important role would suit a high calibre individual with excellent people skills and a pragmatic 'can-do' approach. About the role: - Be instrumental and influential in driving a positive working culture where the company values, policies, procedures, and people initiatives are understood, practised and constantly reinforced. Proactively lead, motivate and manage the Client Services Team with open communication and timely identification and resolution of issues or obstacles. Lead with a focus on continuous improvement and a positive 'can-do attitude. Deliver exceptional customer service Maintain strong relationships with product suppliers Actively participate in the performance review process Work in conjunction with the overall operations team and department managers Contribute to business and people planning and develop strategies to improve against key performance measures. Along with being reliable, loyal and trustworthy, it is essential that you have the following attributes: - At least five years' experience leading teams to deliver business outcomes. Clear and concise written, verbal, and interpersonal skills. Ability to work autonomously and collaboratively as part of a team. Excellent time management and prioritisation skills. A proven ability to achieve objectives and demonstrate actual results. Ability to communicate professionally, pragmatically and with influence. A passion for driving organisational performance. Ability to effectively support the development of others through coaching, mentoring and guidance. A positive, 'can-do attitude. A communicative and collaborative approach to working with stakeholders both externally and internally. Strong business acumen. Highly developed presentation with excellent communication skills. A track record of success.  The successful applicant will have a successful track record of at least five years of successful management experience in a commercial environment. Applicants must be highly professional, confident, have the strength of character to generate respect from teams, and have a natural aptitude for people management. If you possess these attributes and want to join our professional and corporate environment where people receive recognition and reward for their hard work and commitment. In that case, this role will provide you with an exciting career opportunity.An excellent remuneration package…

Click here to view more detail / apply for Customer Service Manager

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location

At AHA, we provide a better way. Your way.

We’ve spent years developing opportunities that take GPs to new levels in business and life. Sure, the money is amazing, but it is so much more than that.

At AHA, you’re respected and championed on your journey of growth as a practitioner and person.

• Medicare receipts $450,000+ per year

• With 30,000 active patients, an instant, full list of appointments is guaranteed

• DPA location, mixed billing

• Specialised practice opportunities

• Modern practice with state of the art training facilities

• Enjoy the beach lifestyle just 30 minutes from Adelaide CBD

• Family friendly suburb with excellent schools

• Multiple, flexible opportunities are available now

• So much more!

“I was fully supported in every way possible … importantly, during the tough times faced by many GP practices last year due to COVID19, AHA was able to adapt promptly and function with hardly any setbacks. It has been a privilege to be part of AHA and serve our community.” - GP at AHA Dr Revan Mendis.

A bit more about us.

Over four decades, Australia Health Alliance (AHA) has helped doctors reach their business and lifestyle goals, while earning a reputation for delivering life changing care for our South Australian community. With more than 30,000 patients across two clinics in the fast growing, metropolitan suburb of Seaford, doctors at AHA make a genuine impact supporting people with a diverse range of health needs.

AHA provides purpose-built, state of the art facilities with fully equipped consulting rooms, extended hours and onsite physiotherapy, dispensing pharmacy and pathology collection centre.

Next steps.

Interested?

Reach out to our team now for a confidential initial discussion.

Contact Gemma, Senior Operations Manager, on 0411 059 421 or via email [email protected]

Or does it sound too good to be true?

We’ll arrange a chat with one of our GPs, so you can hear firsthand about their experience with AHA

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location

At AHA, we provide a better way. Your way.

We’ve spent years developing opportunities that take GPs to new levels in business and life. Sure, the money is amazing, but it is so much more than that.

At AHA, you’re respected and championed on your journey of growth as a practitioner and person.

• Medicare receipts $450,000+ per year

• With 30,000 active patients, an instant, full list of appointments is guaranteed

• DPA location, mixed billing

• Specialised practice opportunities

• Modern practice with state of the art training facilities

• Enjoy the beach lifestyle just 30 minutes from Adelaide CBD

• Family friendly suburb with excellent schools

• Multiple, flexible opportunities are available now

• So much more!

“I was fully supported in every way possible … importantly, during the tough times faced by many GP practices last year due to COVID19, AHA was able to adapt promptly and function with hardly any setbacks. It has been a privilege to be part of AHA and serve our community.” - GP at AHA Dr Revan Mendis.

A bit more about us.

Over four decades, Australia Health Alliance (AHA) has helped doctors reach their business and lifestyle goals, while earning a reputation for delivering life changing care for our South Australian community. With more than 30,000 patients across two clinics in the fast growing, metropolitan suburb of Seaford, doctors at AHA make a genuine impact supporting people with a diverse range of health needs.

AHA provides purpose-built, state of the art facilities with fully equipped consulting rooms, extended hours and onsite physiotherapy, dispensing pharmacy and pathology collection centre.

Next steps.

Interested?

Reach out to our team now for a confidential initial discussion.

Contact Gemma, Senior Operations Manager, on 0411 059 421 or via email [email protected]

Or does it sound too good to be true?

We’ll arrange a chat with one of our GPs, so you can hear firsthand about their experience with AHA

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
Our Service Dsk is a 24/7 operation. These roles are for our afterhours team Monday to Sunday 8pm to 6:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Murray Bridge Branch Job Category: Agriculture, Nature & Animal,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!   Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description Due to increasing demand, we are now looking for a new Diesel Mechanics to join our expanding Service teams in Murray Bridge.  John Deere are industry leaders in Precision Agronomy and joining Emmetts as a Diesel Mechanic you will get work with the industries most advanced machinery and an organisation that’s passionate and dedicated to the future of farming. If you have a background in Heavy Diesel, Light Auto, Truck or Ag Machinery then we would love to hear from you. As a well-established and ever-growing organisation, we offer a multitude of employee focused benefits including:   Excellent Hourly Rates and Monthly Bonus Incentives plus Vehicle Genuine career progression opportunities – with over 15 branches across VIC & SA  Flexibility – As a family owned and run organisation - we believe in a family first approach A wealth of Training including Internal Technical Training, Onsite mentoring by Master Techs and access to the John Deere University  Relocation assistance & sign on bonus’ for suitable applicants Well established internal teams such as Finance and HR to support our best assets, our people.   Mental Health and Wellbeing support with individual and confidential access the EAP network  What you’ll need: Relevant Trade Certificate or experience as a Diesel Mechanic/Fitter  Excellent customer service and communication skills  Diagnostic skills and Troubleshooting experience  Basic computer skills including Microsoft applications  Current Australian Drivers licence  Unrestricted working rights in Australia  Further information please contact Beck Netherway Recruitment Lead on

Click here to view more detail / apply for Diesel Mechanic Service Technicians – Murray Bridge

Position Requirements: Australian Permanent Resident or Citizen Hydraulic fitter trade or equivalent 5 years field service or hydraulic system experience Competent level of hydraulic knowledge High focus on Quality and attention to detail Dynamic performer and Read More...

Click here to view more detail / apply for Field Service technician

Position Requirements: Australian Permanent Resident or Citizen Hydraulic fitter trade or equivalent 5 years field service or hydraulic system experience Competent level of hydraulic knowledge High focus on Quality and attention to detail Dynamic performer and Read More...

Click here to view more detail / apply for Field Service Technician