• Manage and nurture existing client relationships to ensure high satisfaction and retention
• Develop and implement strategic account plans to drive growth and maximize client value
• Collaborate with internal teams (e.g., sales, product, support) to ensure seamless client experiences
• Identify and pursue upselling and cross-selling opportunities within your account portfolio
• Monitor and report on key account performance metrics and client health indicators
• Conduct regular client meetings, product demonstrations, and business reviews
• Proactively address client concerns and escalate issues when necessary
• Stay up-to-date with industry trends and product developments to provide valuable insights to clients

Are you a highly experienced BDM with good relationships within the Commercial/Asset Finance Broker channel? Do you thrive on building new business whilst building rapport with customers? In this role you will use your highly developed relationship skills to increase revenue through our broker channel. You will work closely with internal teams to ensure our customers are at the forefront of everything we do. You’ll also be involved in building our brand through industry events and presenting within the finance sector.

Shift is seeking an experienced Events & Sponsorship Manager to join the Marketing Team as part of the brand function. The ideal candidate will be responsible for delivering an elevated events experience for both external and internal events. This includes events for Shift’s partner-led channels (brokers, merchants and other industry partners), Shift’s internal channels (Strategy Week, shareholder briefings and offsites) and coordinating sponsorship activities with key industry bodies. With a strong focus on increasing brand awareness, engagement, and acquisition.  

Our Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems across NSW, QLD, WA, VIC, NT and soon to be TAS. Our team minimise downtime, coordinate onsite maintenance and repairs, as well as provide Australia-wide customer service. The Service Centre operates two shifts a day, seven days a week.

Based in our St Leonards head office, our Service Centre Manager is responsible for leading this integral function of TOMRA by having a strong focus on polices, processes, continuous improvement and training.

What you’ll be doing:

• Focusing on maximizing Machine uptime and high customer satisfaction
• Accountable for Service Centre KPIs and ensuring these are appropriately cascaded down the team
• Overseeing and reviewing performance of all Service Centre team members and working with team members to drive results
• Maintaining an inclusive and collaborative culture within the Service Centre
• Training and development of team members, as well as coaching and empowering senior team members in their role
• Championing continuous improvement of Service Centre processes
• Acting as the conduit between the Service Centre and other teams, both within TOMRA and externally
• Generating regular reports for internal stakeholders on Service Centre performance
• Providing input to business activities on Service Centre capabilities, processes and customer feedback trends.
• Managing the Service Centre roster to ensure it is suitably staffed across all operating hours

As part of the ANZ Marketing team, the Industry Marketing Manager will make a measurable difference by developing the end-to-end market strategy, plan and execution of that plan to drive influenced pipeline and impact for their Nearmap industry vertical.

The mission of this individual is to foster valuable partnerships within the industry vertical ‘squad’ and align marketing plans to help them achieve their territory targets. The Industry Marketing Manager is the marketing expert within the squad operating with a collaborative, agile, results-driven mindset.

What we are looking for:

The ideal candidate will be expected to be adept at the following:

• Stand as the vertical marketing champion with internal squad, responsible for formulating and executing strategically focused end-to-end marketing programs including events and digital campaigns, to drive demand to achieve pipeline and squad goals.
• Build strong aligned relationships with both the sales and product teams.
• Provide direction to internal and external creative resources to brief, conceptualise, create and tactically execute localised campaigns.
• Manage marketing budgets and demonstrate fiscal responsibility when delivering marketing assets and activities.
• Evaluate the impact of marketing programs in achieving their stated objectives.
• Present to the ANZ GTM at quarterly business reviews on marketing activity and performance.

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Customer Service Representative to join the Customer Service Team based in Canberra. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

You will support our Customer Service team, which focuses on producing steel products for structural support in constructions. Being the face of BlueScope, you will ensure all our customers receive exceptional service. You’ll be joining a supportive, fast paced and customer focused team renowned for providing consistently high levels of customer service. We are good at what we do! Success in this role will see you delivering our customers a premium service helping our business to increase sales and develop on-going repeat business. 

When you join our team, we offer flexibility for work/life balance, access to our Employee Assistance Provider, and ongoing training and development.

What Will You Do?

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales /customer service duties, you’ll be responsible for the following:

• interacting with our customers via face to face and managing quotes and queries
• following up on quotations and inquiries converting these into sales opportunities
• collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
• continuously look at new ways of improving the customer experience and consistently improving the total value proposition

More About You

As a highly motivated individual, you’ll provide exceptional service so that our customers can build and create great structures. You’ll bring:  

• excellent communication and a high standard of customer focus with the ability to resolve issues effectively and efficiently 
• a can-do attitude and the ability to pick up new and custom IT systems quickly
• high attention to detail, likes working with numbers and the ability to complete multiple tasks simultaneously with your superior time management skills
• a commitment to your own safety and well-being while caring for others 

Why BlueScope​

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. 

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Tuesday 10th December 2024.

Intetics is offering a great opportunity for сandidates without work experience to join our team as an Address Data Collector in Sunshine Coast

In this role, you’ll simply follow a set route, gather information like addresses and building photos, and enter it into our app. No experience is needed—students and beginners are more than welcome! All you need is an eye for detail and a smartphone with internet access.

This is a fantastic way to earn quick money with a flexible schedule that fits perfectly around your studies or other commitments. If you're looking for a simple, entry-level job with immediate earning potential, this is the perfect fit for you!

Work in the city of Sunshine Coast.

• Conduct field research to collect address data for a variety of locations.
• Verify the accuracy of existing address information and update records as necessary.
• Utilize a smartphone or GPS device to navigate and capture address details.
• Document findings in real-time using our application or reporting system.
• Collaborate with other team members to ensure comprehensive coverage of designated areas.

• Strong attention to detail and accuracy.
• Access to a smartphone or GPS-enabled device.
• Basic computer literacy and familiarity with apps.
• Good communication skills in English (knowledge of local language is a plus).
• Ability to work independently with minimal supervision.

• Ready to take on a student
• Competitive salary

We’re looking for a Customer Success Engineer (CSE) to build, retain, and grow our Small to Medium Business client base.

In this role, you’ll partner with an Account Manager, applying best practices and solutions as the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful CSE, you’ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. 

As a successful CSE, you’ll use your consultative mindset to leverage Procore’s technology solution within the industries we serve. You’ll be instrumental in creating long-lasting adoption and delivering custom ROI analysis for your client base. You’ll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology. You’ll provide industry and technology thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership.

This position will report to the Manager of the SMB Customer Success team and be based in Sydney. We’re looking for someone to join our team immediately.

What You’ll Do:

• Assist new clients through Implementation paths
• Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Develop and execute on account strategies for emerging accounts while working alongside Sales to deliver positive outcomes for clients
• Build trust and create meaningful relationships among champions and key executives within each account
• Identify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors.
• This position requires 15-20% travel to Procore offices, client sites, and more!

What we’re looking for:

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems preferred or relevant years of experience
• 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 1+ years of Construction industry expertise preferred
• Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
• Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
• Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
• Experience acting as a technology evangelist 
• Able to operate in a fast-paced, diverse, innovative environment.
• Ability to read, speak, and write in English
• Ability to train clients on product.
• Must work well within a team environment