About Us

Squadron Energy is Australia’s leading renewable energy company that develops, operates and owns renewable energy assets in Australia. With proven experience and expertise across the project lifecycle, we work with local communities and our customers to lead the transition to Australia’s clean energy future.

We are 100% Australian owned and have 1.1 gigawatts (GW) of renewable energy in operation and an Australian development pipeline of 20GW.

We are committed to advancing our Reflect Reconciliation Action Plan as part of our ongoing efforts toward reconciliation.

The Role

Reporting to the Head of HSE, the Health and Safety Manager - Development and Projects is responsible for managing workplace health and safety across the business with a focus on development activities and key improvement projects.

The purpose of the role is to provide support to the Development team and corporate functions including advising on WHS risk management, WHS training, injury management and participating in and monitoring WHS inspections and observations.

This role will involve travel to office locations and sites to engage and liaise with broader Squadron Energy (SQE) teams and relevant stakeholders.

Key responsibilities:

• Develop and implement health and safety policies, procedures and improvement initiatives to ensure risk is effectively managed and compliance with WHS legislation achieved.
• Lead the continued development, implementation, promotion and review of SQE’s WHS Management System.
• Participate in and conduct regular workplace inspections and audits to identify potential hazards and recommend corrective actions.
• Lead and participate in WHS training programs to ensure all employees are aware of their responsibilities.
• Investigate accidents, incidents, and near-misses, and develop strategies to prevent reoccurrences.
• Collate and report monthly on WHS incident data for SQE and identify trends.

About you

You will have:

• Diploma in Workplace Health and Safety or equivalent.
• Certificate IV in Training and Assessment
• Mental Health First Aider, Workplace Rehabilitation and Return to Work Coordinator.
• Demonstrated experience in health and safety roles, preferably in a business support and corporate setting.
• Experience in applying WHS legislation, regulations, Codes of Practice for effective management of business risks.
• Strong organizational skills, with demonstrated ability to work independently to organize and prioritize workload.
• Work efficiently and effectively to deadlines and respond to multiple and diverse stakeholders.
• Well-developed written and verbal communication skills
• A current Australian driver’s licence

What’s on Offer  

In addition to a competitive remuneration package combined with attractive benefits, employees have the opportunity to access training and career development, and workplace flexibility. Squadron Energy also recognises the importance of diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Visit www.squadronenergy.com to learn more about us. 

To apply  

Please click on the "Apply" button above. Applications close on 28/12/2024.  Submit your updated resume and a cover letter addressing the requirements to be considered for the role.  Our recruitment team will commence the review process during this period, so please monitor your email regarding communication on progress of your application. Only successful applicants will be contacted. 

Aboriginal and Torres Strait Islander people are encouraged to apply. 

Appointment to this position will be subject to reference checks, a National Police Check and other applicable background screening if required. Squadron Energy has existing relationships with recruiters. No cold calling from recruiters please.

Sodexo is a leading provider of operations, maintenance, and refurbishment services for non-process infrastructure to clients in the mining and oil & gas sectors across Western Australia. We play a vital role in supporting the resource sector by delivering high-quality catering, hospitality, and facilities maintenance services, ensuring smooth operations for our clients.

We currently have three Customer Service Representative positions available in our Command Centre Team, based in our Balcatta office, WA. The primary responsibility of these roles is to offer information, advice, and troubleshooting support for site residents, following established processes.

Available Positions:
We are looking for applicants interested in both full-time permanent and contract opportunities. The available positions are:

• 1 Full-Time, Permanent Customer Service Representative
• 2 Three-Month Contract Customer Service Representatives

Shift Pattern:
Customer Service Representatives work on a rotating roster with start times beginning as early as 5 am, with staggered shifts across the team, and finishing by 9 pm. The Command Centre operates 24/7, 365 days a year, so successful candidates must be flexible and available to work alternate weekends. The shift pattern is as follows:

• Week 1: Tuesday, Wednesday, Thursday, Friday (4 x 10-hour shifts)
• Week 2: Monday, Tuesday, Wednesday, Saturday, Sunday (5 x 8-hour shifts)

Key Responsibilities:

• Manage high volumes of incoming calls in line with Service Level Agreements (SLAs)
• Communicate effectively with customers, providing excellent service and managing expectations
• Triaging and processing service requests via digital channels, generating work orders for site action
• Coordinate with internal Sodexo teams and third-party vendors to schedule works and address escalations
• Handle critical and priority requests with urgency and efficiency
• Meet individual performance targets and contribute to overall team success
• Provide reporting and general administrative support as required

What You’ll Need:

• 2 to 5 years of relevant experience
• Excellent communication skills
• Experience using Customer Request Management (CRM) systems
• Strong ability to prioritize tasks and work autonomously
• Critical thinking and attention to detail are essential

This is an exciting opportunity to be part of a high-performing team within a global organization that is a leader in the operations, maintenance, and refurbishment of non-process infrastructure. If you’re looking for a supportive, inclusive work environment that encourages growth and personal development, we encourage you to apply. Click "Apply" and submit your resume to join our dynamic team.