Join our Supercheap Auto team as Store Manager where you can lead, motivate and drive our team to new heights. We're passionate about 'everything auto' and providing our customers a fantastic in-store experience.We don’t just sell products; we’re about inspiring our customers to get the most out of their leisure time and we want the same for our team.Store Managers are responsible for the successful operation and performance of the store.In addition to this you will be:A hands on manager - happy to work in all areas of a retail store and lead a team by exampleDedicated to building a “customer centric” culture to deliver the ultimate customer service experience every timeSharing your product knowledge and experienceLeading, developing and motivating a team to meet their full potentialAble to thrive in a fast paced and rapidly changing environmentBe rewarded with great work-life balance, group wide career and development opportunities along with:Significant discounts across all Super Retail…

Click here to view more detail / apply for Store Manager Supercheap Auto Mittagong

Based in Hobart Full Time opportunity Excellent employee benefits on offer! There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular. Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses. We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country. Opportunities with us are for the taking! Key Responsibilities Be the first and key point of contact for our customers; Create and maintain excellent customer relationships; Process customer orders and/or enquires; Perform…

Click here to view more detail / apply for Customer Service Representative

$56.5k Super Bonus Discounts Permanent Full Time Location: Eden Hills, 5050 ABOUT THE ROLE We are looking for an Assistant Store Manager at Eden Hills to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth. Enjoy every 2nd weekend off with a rotating roster.  Your positive attitude and a desire to go above and beyond will see you thrive in our fast paced retail environment.  Reporting directly to the Store Manager, you will: Assist the Store Manager in increasing performance to achieve targets Contribute to all aspects of the store including serving customers and stacking shelves Assist the Store Manager with the training and development of the team Order and maintain stock availability Ensure the health and safety of all Team Members and customers are met  WHAT ARE WE LOOKING FOR? Demonstrated experience in overseeing/managing shifts in a Retail environment Passion…

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Customer Service Officer Part-time – Ongoing Position Number: 2108         Location: Braidwood The Package: $848.28 – $937.35 gross per week 11% super. (Evaluated as Grade 7 of the QPRC Salary System 2023). Part-time – 24 hours per week (6 hours per day over four days), 8:30am – 3:00pm Monday to Thursday, including a 30-minute break. This position suits school hours. Do you have strong communication skills and looking to work for a family-friendly organisation? Council is seeking a motivated and personable individual to join our Customer Relations team in Braidwood. In this role you will: Provide professional customer service over the phone and face-to-face Respond to online inquiries. Participate in call centre operations. Facilitate cash and EFTPOS payments. Liaise with all areas of the Council to respond to customer inquiries. We are looking for someone who: Demonstrates the ability to provide high-quality customer service. Possesses strong verbal and written communication skills. Displays a friendly and empathetic…

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Customer Support Specialist
At Procreate we're dedicated to making exceptional creative tools by combining beautiful user experiences with high performance engineering. Used by millions around the globe, Procreate is committed to placing more power in the hands of creatives.

We're looking for a Customer Support Specialist to join our Product team in Hobart, Tasmania. The person that fills this role will help us serve our large and growing user base by fielding support requests and general enquiries. You'll need to be an excellent communicator with the ability to understand people and a solution oriented mind set. There is an opportunity with this role to work on a flexible basis and distribute a full-time work load across both weekdays and weekends. Flexibility in schedules can be negotiated with the Head of Product Care.

Who we are.
One of the driving factors behind Procreate’s success is our close-knit teamwork. We believe the key to invention is the open flow of ideas and collaboration — revelling in the creative process and taking the time to hone our craft. Together we’re dedicated to building creative software that is powerful, accessible, and intuitive. We’re not afraid to rethink, iterate and persist until we genuinely believe in our work.

At Procreate we’re a rare breed of driven people from all over the world. Each of us brings something special to the table, through our unique backgrounds and experience. Every day we inspire each other to continue our relentless pursuit, passion, and hunger to produce the highest quality work, while remaining humble in our achievements.

Co-founded by James and Alanna Cuda in 2011, Procreate has remained independent and self-funded for over 10 years. Since its launch, Procreate has been loved by millions around the world, received two coveted Apple Design Awards, and been the best-selling app on iPad for the past six years running. In 2018, Procreate Pocket also received an iPhone app of the year award. In 2023, an all new animation app Procreate Dreams was released.

The role
This role sits within the Product team and reports directly to the Head of Product Care, Aimee Sorell. You'll work directly with other Customer Support Specialists, Product Quality Specialists, Engineers, Designers and of course, with Procreate users globally.

The Product Care team supports and interacts with millions of users around the world. We strive to provide personalised support to every user enquiry or support request. Your desire to help people and understanding of Procreate and its features and functions will be crucial to your success in this role.

Role Benefits

We invest in you
Every employee at Procreate receives an individual training budget to help them grow personally and professionally. And because transparency matters, the whole company is included in the coming year’s plans and strategies at our annual off-site company meet.

Time to reset, recharge and look after yourself
Australia already has some of the most generous annual leave provisions in the world at a mandated 4 weeks per year. We also offer you extended parental leave, an extra 5 Mental Health Days per year, plus an Employee Assistance Program open to you and your family members.

Everything you need to do your best work
We’ll provide you with all the hardware and software you need, including a fully adjustable desk set up for your way of working. But it’s the personalised professional support, and growth and development opportunities we think will really help you fly.

What you'll do
- Answering App Store reviews
- Responding to support queries
- Working closely with Product Quality Specialists
-Learning the intricacies of new and existing software
- Delivering customer support in our supported languages; English, Korean, Japanese, Russian or Spanish

Skills
- Interest and ability in video editing/creation
- Analytical in approach and solution oriented
- Familiarity with Apple hardware and software
- Collaborative and enjoys working as part of a team
- Genuine passion for and experience in customer service
- Strong command in one of our supported languages; English, Korean, Japanese, Russian or Spanish

In 1-3 months, you will...
- Familiarise yourself with our team structure and workflows
- Complete the Procreate onboarding process and get to know your colleagues
- Build an understanding of our customer support practices, processes and frameworks
- Begin to develop relationships with key stakeholders, team leaders and members of the executive team

In 3-6 months, you will...
- Provide general customer support through emails
- Have an in-depth understanding of procreate products
- Establish relationships with inter-departmental key stakeholders and team members

In 6-12 months, you will...
- Become an integral and contributing part of the Product Care Team
- Become familiar with customer support standard queries and responses

We want to hear from you
Our recruitment process is made to provide you with opportunities for you to show us what you're capable of, instead of assessing you solely on your CV. We’d love to hear about how you see yourself contributing to Procreate in this role.

Please note, we do not operate remote or hybrid models. We're looking for full-time and on-site employees for our Hobart office.

Apply now at the link below
https://jobs.lever.co/savage-interactive/e26b914b-1e6c-4ba0-b950-06942619e34a/apply

Engineering Manager
At Procreate we're dedicated to making exceptional creative tools by combining beautiful user experiences with high performance engineering. Used by millions around the globe, Procreate is committed to placing more power in the hands of creatives.

We’re looking for our first dedicated Engineering Manager to help lead teams in pursuit of our ambitious product roadmap. We're is driven by the desire to deliver the best creative software experience for our global community. You’ll have deep technical experience as well as ability in progressive people management. You'll guide a small team of engineers to develop and ship mission critical features, solve complex technical problems, define the parameters of our projects, improve overall development efficiency and nurture our internal engineering talent.

Who we are
One of the driving factors behind Procreate’s success is our close-knit teamwork. We believe the key to invention is the open flow of ideas and collaboration — revelling in the creative process and taking the time to hone our craft. Together we’re dedicated to building creative software that is powerful, accessible, and intuitive. We’re not afraid to rethink, iterate and persist until we genuinely believe in our work.

At Procreate we’re a rare breed of driven people from all over the world. Each of us brings something special to the table, through our unique backgrounds and experience. Every day we inspire each other to continue our relentless pursuit, passion, and hunger to produce the highest quality work, while remaining humble in our achievements.

Co-founded by James and Alanna Cuda in 2011, Procreate has remained independent and self-funded for over 10 years. Since its launch, Procreate has been loved by millions around the world, received two coveted Apple Design Awards, and been the best-selling app on iPad for the past six years running. In 2018, Procreate Pocket also received an iPhone app of the year award. In 2023, an all new animation app Procreate Dreams was released.

The role
This a critical role in which you'll make an impact on both the code base as well as from the perspective of people management. Your experiences will allow you to make contributions as an individual contributor while also leading, managing and guiding junior engineers as an engineering stakeholder.

The role sits within our product development team, and you’ll report to Michael Shaw, our CTO. You'll work closely with the engineering team, the executive and members of other departments to align engineering with other critical business functions. Your work will provide additional structure and certainty to the development process and relieve the Executive member of the engineering team of people management functions, allowing them to focus on both executive and development duties.

Role Benefits

We invest in you
Every employee at Procreate receives an individual training budget to help them grow personally and professionally. And because transparency matters, the whole company is included in the coming year’s plans and strategies at our annual off-site company meet.

Time to reset, recharge and look after yourself
Australia already has some of the most generous annual leave provisions in the world at a mandated 4 weeks per year. We also offer you extended parental leave, an extra 5 Mental Health Days per year, plus an Employee Assistance Program open to you and your family members.

Everything you need to do your best work
We’ll provide you with all the hardware and software you need, including a fully adjustable desk set up for your way of working. But it’s the personalised professional support, and growth and development opportunities we think will really help you fly.

What you'll do
- Lead, coordinate and align diverse engineering functions
- Deliver feedback and take part in reviews and performance management
- Develop and maintain relationships with our external partners and relevant third parties
- Hands-on engineering - We need an Engineering Manager that enjoys coding and wants to keep their engineering skills sharp
- Support interdepartmental cooperation in relation to product and feature release as well as ongoing updates and patches
- Create and oversee project timelines and milestones with the view to improve sustainability and efficiency in our development process
- Work directly with team leads and the executive to ensure that our product departments, including product, quality assurance, testing, and R&D functions are aligned and moving in the same direction with clear communication, leadership and goals

Skills
Emotional intelligence and a calm, self-assured leadership style.
You’ll have a demonstrated ability to manage and build diverse teams. Your approach to leadership and management will build consensus and understanding. You’ll be able to communicate technical information to non-technical employees and stakeholders. You’ll motivate, inspire and support your colleagues to produce the best work of their lives.

Experience as an Engineering Manager in a fast-paced technology, product or creative company.
You’ll have had experience in engineering at a senior level and/or people management experience in a tech or start-up environment. You bring an organised, methodical and detail-oriented approach to your work which provides structure and promotes confidence in those you work with. Your work will draw the best out of each individual contributor in a way which promotes both individual success and engagement as well as team productivity.

Deep hands-on engineering experience in relation to UI work or development of custom, in-house rendering technology.
Your breadth of experience and depth of technical foundations give you a creative and strategic approach to product development and the ability to respond effectively to unique and challenging technical problems. Your experience could be in low-level engine/rendering development or UI/UX work closer to the user.

In 1-3 months, you will...
- Familiarise yourself with our team structure and workflows
- Complete the Procreate onboarding process and get to know your colleagues
- Build an understanding of our product development practices, processes and frameworks
- Begin to develop relationships with key stakeholders, team leaders and members of the executive team

In 3-6 months, you will...
- Take ownership of your first initiatives
- Prepare and support the execution of core features
- Start contributing to the existing product development
- Establish relationships with inter-departmental key stakeholders

In 6-12 months, you will...
- Become an integral and contributing part of the engineering team
- Become familiar with Procreate's creative product portfolio and shipping products

We want to hear from you
Our recruitment process is made to provide you with opportunities for you to show us what you're capable of, instead of assessing you solely on your CV. We’d love to hear about how you see yourself contributing to Procreate in this role.

Please note, we do not operate remote or hybrid models. We're looking for full-time and on-site employees for our Hobart office.

Apply now through the link below.
https://jobs.lever.co/savage-interactive/af55b872-63ef-4b42-a288-c3e2dccee8b3/apply

We are seeking an experienced Chef Manager for an Aged Care facility in the Southern Highlands - Moss Vale area.  The Role: Monday - Friday 8:30am - 5pm $70,000 - $75,000 super loading if applicable 90 Bed facility You will work with your team to ensure residents’ dietary needs are met with varied and nutritious food.You will be responsible for: Dual responsibilities in food preparation/presentation and site management Overall cost management Stock ordering, rotation and stocktaking  Adherence to food hygiene and safety practices  Team management, development and leadership  Assisting the broader team as required About You: Experience as a Chef in Aged Care Australian citizen OR resident with valid work rights Qualification in Commercial Cookery or equivalent  Food Safety Supervisor Certificate  Previous experience in operating kitchens and/or site management  Strong communication skills  The successful candidate must have a current flu vaccine and be covid vaccinated. You will also be required to undertake a National Criminal History Check and NDIS Worker…

Click here to view more detail / apply for Chef Manager - Moss Vale

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. As the second largest telecommunications company listed on the ASX, TPG Telecom has a strong challenger spirit and a commitment to delivering the best services and products to our customers. We are driving competition and choice for businesses and consumers across Australia.The opportunityIn this exciting opportunity you will use your developed negotiation and resolution skills for case management and resolving complex customer issues (as referred to you by customer care agents). A key part of this role is to liaise with other departments and business stakeholders, while keeping the customer informed until a mutually agreed resolution is reached in line with TPG Telecom’s Policy and Procedure guidelines. Your ability to calmly resolve complex queries by discovering and understanding the…

Click here to view more detail / apply for Customer Resolution Advisor

Unit: City WelcomeDivision: Connected CityLocation: Council Centre - Customer Service AreaEmployment status: Two Positions are available (A Temporary Full-time position and a Part-Time position (0.8 FTE) for up to 12 months. Classification: Municipal Officer Level 1Agreement: Hobart City Council Enterprise Agreement 2021Salary range: $58,613 per annum 12.5% superannuation for temporary full-time position                                                                                                                      $58,613 pro rata 12.5% superannuation for temporary part-time position Multiple positions are available. Highly valued community role. Work for an organisation that values and supports its employees. About the role This role works as the first point of contact between the general public and the Council,…

Click here to view more detail / apply for Customer Service Officer (4200.01)

Want to work with a team of real, sleeves-up, get-the-job-done people? At a place where you get to help people out and see familiar faces every day while serving plumbers and builders?  As an Assistant Branch Manager, you'll lead our sales efforts, drive results, and make a significant impact from day one. Why Tradelink? We’re a well-respected Australian brand built on real, hard-working people. There are so many stories of Tradelink people doing great work and progressing in the business - either stepping up, moving across or growing right where they are. And you can do that too! As an Assistant Branch Manager, you'll have the chance to showcase your sales prowess, lead your team to exceed targets, and play a pivotal role in driving branch success. Your Responsibilities: Lead by example, fostering a sales-driven culture while prioritizing safety at all times. Inspire and mentor your team to achieve sales excellence through training and development.…

Click here to view more detail / apply for Assistant Branch Manager - Tradelink Kingston

You might already know us as the home of PERi-PERi chicken but we're really a people-first, chicken-second kind of place! As our Assistant Restaurant Manager, it starts the second you walk in the restaurant. Bringing your energy and passion, you’ll work shoulder-to-shoulder with your team to set the standard and pace – coaching, inspiring and growing. Because you believe in helping Nandocas (our staff) be the very best they can be – inside and outside of Nando’s. So don’t wait in the wings, this could be your new flame. What's in it for you: A generous bonus package, of up to?$6,000?annually. Free Nando’s?when you’re working, plus a discount to share with family and friends when you’re off the clock. Work-life balance. Flexible rotating rosters are published in advance with set weekends off. Get your beauty sleep with no overnights. A six-week onboarding training program to set you up for success with one of our training champions. Your personal mentor will teach you…

Click here to view more detail / apply for Assistant Restaurant Manager - Kurralta Park

Responsibilities:

Oversee all aspects of the customer service department, ensuring the team provides prompt and courteous assistance to clients throughout the export process.
Develop and implement strategies to enhance customer satisfaction and loyalty, including implementing feedback mechanisms and resolving customer complaints effectively.
Establish and maintain service level agreements (SLAs) to ensure timely response and resolution of customer inquiries and issues.
Collaborate with other departments, including sales, operations, and logistics, to streamline processes and improve the overall customer experience.
Analyse customer service metrics and trends to identify areas for improvement and implement actionable solutions.
Stay up-to-date with industry trends and best practices in customer service management, incorporating new techniques and technologies as appropriate.

Requirements:

Proven experience in a customer service management role for a minimum of 2 Years.
Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
Excellent problem-solving and decision-making abilities, with a focus on delivering solutions that exceed customer expectations.
Proficiency in customer relationship management (CRM) software and other relevant tools.
Ability to prioritise tasks and manage multiple projects simultaneously in a fast-paced environment.
Knowledge of export regulations and procedures is desirable but not required.
Bachelor's and or Master's degree in business administration or a related field is preferred.

Benefits:

Competitive salary package.
Comprehensive health insurance and other benefits package.
Opportunities for career advancement and professional development.
Supportive management team committed to your success.

How to Apply: If you're ready to take the next step in your career and join a dynamic team dedicated to excellence, please submit your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role at Agile Auto Exports Pty Ltd.

About the Organisation
Mister Minit started from humble beginnings in 1957 when they launched their first 'Heel Bar' in a Brussels department store in Belgium. The fashion of the day was stiletto heels that broke by the thousands on the cobblestone streets.

In 1967 they established operations in Australia and have since grown to 350+ stores across Australia and New Zealand, Singapore and Malaysia excelling in the services of Shoe Repair, Key Cutting, Engraving and Watch Service.

Mister Minit's future will be continually driven by their vision 'By fixing people's problems we will be the most trusted brand in households and personal services throughout Asia and the Pacific.
We are currently looking for an experience Shop Manager to oversee two of our stores in Perth

Reporting to the Area Manager, the primary responsibilities are:
• Maintaining key relationships with Area Manager, Support office team, Retail Center Managements & other stores within the retail centers.
• Interviewing and selection of shop members and supervisors.
• Rostering including all breaks in accordance with company policy.
• Overseeing the performance and quality of services provided by each shop members.
• Reviewing the sales performance of shop(s) services and product turnover volume – Recommend and undertake repricing valuation or further promote & market underperforming services and products in accordance with market sentiment and profit margins.
• Reporting and recommend sales and marketing initiatives.
• Recommend staffing and seasonal promotional budget.
• Monitor inventory and supplies to ensure each shop do not undergo any shortages.
• Liaising with suppliers and Franchise office for stock ordering and any relevant matters.
• Ensure all shop members are aware and in compliance to occupational health and safety regulation as well as Mister Minit’s internal workplace safety and procedure policies.
• Dealing with escalated customer queries and complaints.

As when required:
• Coaching and support for incoming & new franchise owners to achieve overall financial targets and operating standards in accordance with Mister Minit’s Company Policies and Procedures
• Customer service providing sales and quotation to customers.
• Undertake shop services as when other shop members are occupied.

Requirements:
• Qualification – Diploma of Business / Management or higher.
• Relevant experience – Minimum 3 years retail management.
• Track record of leadership and management skills is required.
• At least one trade knowledge and experience of our provided services is highly preferred

Hi, we’re Ampol. We are powered by our people! We're reinventing the freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams.  Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180 Duties and Responsibilities: Creating the best one stop shop convenience experience for our customers Overseeing the running of the BOOST Driving profitability and minimising costs, expenses and waste Managing competing priorities in a fast-paced, compliance-focused environment Turning our convenience retail strategy into a reality Must have good availability & have willingness to work weekends and overnights when required! We will provide you with: Offering access to world-class training. Career progression, competitive pay and incentive schemes. Be part of a diverse and inclusive workforce. Recruitment process... In terms of next steps, if you are successful in progressing within the recruitment process you will be asked to complete an online video interview. You will receive an email from HireVue with the details and instructions on how to complete. We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol. Interested in starting a career with us that could take you places? We’d love to hear from you. At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities.

Click here to view more detail / apply for Assistant Store Manager - Pheasants Nest South

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park with a start date of the 4th of March 2024.
The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience


The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

A great pay rate of $36.30 p/h
Enjoy the convenience of working close to home at Bedford Park with onsite parking
An exciting opportunity to work within one Australia's largest banking institutes
This organisation offers extensive and thorough training programs which aid staff learning and development
Full-time hours provided, casual 9 month assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts that come with working for a Big 4 Bank!

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and call 08 8468 8056, then click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Franquette Crêperie located in Bowral in the heart of the Southern Highlands, is seeking a talented and experienced Restaurant Manager to lead our front of house team and elevate our authentic French crêpe experience.

About Us:

Franquette Creperie opened in October 2023 and has fast become a local favourite and tourist destination. We trade for breakfast lunch and dinner 7 days, serving authentic French galettes and crêpes, are fully licensed and offer BYO.

Responsibilities:

Managing and coordinating all aspects of daily restaurant operations, including staffing, scheduling, and customer service.
Ensuring a seamless and positive dining experience for guests, maintaining high standards of service and hospitality.
Monitoring and maintaining inventory levels, controlling costs, and implementing cost-effective measures.
Implementing and enforcing health and safety standards, including food safety and sanitation protocols.
Developing and implementing strategies to optimise restaurant performance and enhance customer satisfaction.

Requirements:

Proven experience as a Restaurant Manager or similar role within the hospitality industry.
Strong leadership and organisational skills with the ability to motivate and manage a diverse team.
Excellent communication and interpersonal skills to foster a positive and collaborative work environment.
A deep understanding of restaurant operations, including inventory management and cost control.
Passion for delivering exceptional customer service and creating memorable dining experiences.
Knowledge of relevant health and safety regulations and a commitment to maintaining high standards.

What we Offer:

Competitive salary of $70,000 - $85,000 + superannuation.
Opportunities for professional development and career growth.
A supportive and friendly working environment.
The chance to make a significant impact on a new and thriving venture.

How to Apply:

Please submit your resume and a cover letter detailing your experience and vision to [email protected]. Please note applications without a covering letter will not be considered.

Southern Region role overseeing a geographically dispersed operational workforce Reporting to the newly appointed GM Service Delivery Bring a focus on customer, culture and optimisation TasWater is Tasmania’s sole water and sewerage provider and a major employer with high impacts on the economy, environment, and well-being of the state. We deliver essential services to more than 430,000 customers - 24 hours a day, 7 days a week, 365 days a year. Employing more than 900 staff, we are a values-driven organisation striving to achieve the vision of “being trusted, respected and making a positive difference in Tasmania”. A unique opportunity exists to join TasWater reporting to the newly appointed General Manager Service Delivery. The Regional Manager, Service Delivery South will oversee the operation and optimisation of water and wastewater operations. Overseeing a large workforce of 150 employees located in the Southern Region, you will ensure Taswater continues to provide outstanding services to customers. Concurrently you will identify opportunities to drive improvements that result in optimised services while ensuring the safety of the TasWater teams and the reliability of services are maintained. You will deliver continuous improvement initiatives within production and treatment operations, while balancing the needs of stakeholders including customers and employees with financial, safety, risk and compliance requirements. To be successful in this role, you will bring experience working with field based workforces in the utilities, resources or similar operational environments. You will bring the ability to build capability, enjoying the rewards of developing a team from a cultural and technical perspective, while bringing an organisational excellence mindset to the team. You are known for your contemporary and strategic approach and ability to drive innovative efficiencies including better systems, process and utilisation of technology. You are adept at establishing credible and collaborative relationships with key stakeholders and you are highly regarded for your focus on people, safety, customer and performance. For a copy of the PD, please download (copy and paste) http://bit.ly/3GMjNhj To apply, please upload your CV. For any questions not outlined in the PD or a confidential discussion, please contact Seamus Scanlon on 0455 118 868 or Kate Rowe on 0412 254 802.

Click here to view more detail / apply for Regional Manager Service Delivery South

Manager Dams Safety - TasWater Genuinely exciting and challenging role A mix of technical and strategic Based in either Hobart, Launceston, or Devonport TasWater is Tasmania’s sole water and sewerage provider and a major employer with high impacts on the economy, environment, and wellbeing of the state. Employing more than 900 staff, we are a values-driven organisation striving to achieve the vision of “being trusted, respected and making a positive difference in Tasmania”. We are going through an exciting period of growth, and have an opportunity for a Manager Dams Safety to join the team and contribute to the overall success of the organisation and the state. Reporting to the Department Manager Asset Lifecycle Management, the Manager Dams Safety will play a lead role in optimising dam safety and maintenance activities for TasWater. Your civil engineering expertise and water sector experience will enable you to plan for and lead the future strategy relating to dams management across the state. You will lead the strategic and technical direction for new dam and improvement projects, as well as leading the planning, design, supervision and delivery of the minor dam improvement program. Using your strategic skillset, you will create an integrated program of works, focused on identifying and mitigating risks and ensuring all compliance and regulatory standards are met. You will engage collaboratively across the organisation to ensure planning and delivery teams are working in sync to deliver for the customers. You will manage a high-performing team of technical experts and consultants, bringing them along on the journey as you focus on the future. You will take a long-term view of what success looks like for the department, the organisation and the industry in Tasmania, including developing industry partnerships and long-term asset strategies. To be successful in this role you will be a proven leader in Dams asset management with exceptional strategic and leadership capabilities. As a sector leader, you will be able to demonstrate success in applying a risk-based management approach, achieving positive outcomes in line with organisational objectives as well as regulatory requirements. Qualified with a relevant degree in civil engineering, you will have proven success in managing a team of technical experts to achieve a high standard of outcomes. You will need to have specialist dam engineering experience have an appreciation for how dams fit into the core business of what TasWater do, and a passion for leading teams to deliver exceptional outcomes. As an organisation who are only 10 years old and still discovering the true breadth and potential of the dams under management, TasWater is able to offer a genuinely exciting opportunity for a Manager Dams Safety who enjoys a strategic challenge. This is a real legacy opportunity. Please note this role can…

Click here to view more detail / apply for Manager Dams Safety

Excellent salary package including relocation support
Manage, oversee and deliver Aviagen's Infrastructure and Special Projects Program
Contribute to the success of a global industry leader

Aviagen stands at the forefront of poultry breeding, delivering pedigree lines to 250+ poultry producers worldwide. Operating across the UK, Europe, Brazil, India, Australia, New Zealand, and the USA, with strategic joint ventures in Asia, we're reshaping the future of poultry production.

Discover Aviagen Australia:

Our Australian operations are a cornerstone of our global team, contributing significantly to our annual turnover of over $40 million. With top-tier quarantine, hatchery, and production facilities and a workforce of over 160 dedicated professionals, Aviagen Australia is a key player in our international growth.

Position Overview:

In this role you will take responsibility for leading and managing our infrastructure projects, ensuring they are delivered on time and on budget. You'll provide effective whole of life planning and management of our diverse infrastructure assets to deliver on Aviagen's approved strategic plans.

In addition, you will establish consistent project principles, methodologies and frameworks for the organisation with the opportunity to transform and add value to the long-term viability and growth of our infrastructure through asset management, refurbishment, new build or expansion projects.

Key responsibilities include:

Contribute to long-term planning and decision-making for infrastructure development and capital projects.
Conduct thorough feasibility studies and risk assessments, grounded in evidence-based data.
Supervise construction projects from initiation to completion, ensuring seamless execution.
Develop and maintain strategic infrastructure programs and quality asset management plans.
Manage the financial aspects of the Infrastructure & Project department, including forecasts, budgets, and expenditure.

We are seeking someone with:

A Tertiary degree in Civil Engineering, Planning or Project Management.
Proven experience designing and embedding project governance and delivery frameworks.
A strong background in leading a team through complex project/program management.

Aviagen is committed to diversity and equal opportunity, offering a competitive salary ranging from $160,000 to $180,000, along with super and a car. Relocation assistance may also be provided, ensuring you embark on this exciting journey with ease.

Join Aviagen Australia and be an integral part of our global success story.

To apply for this job go to: https://aviagenau.com/Vacancies 6511742.

Applications close 31 January 2024

Excellent salary package including relocation support
Manage, oversee and deliver Aviagen's Infrastructure and Special Projects Program
Contribute to the success of a global industry leader

Aviagen stands at the forefront of poultry breeding, delivering pedigree lines to 250+ poultry producers worldwide. Operating across the UK, Europe, Brazil, India, Australia, New Zealand, and the USA, with strategic joint ventures in Asia, we're reshaping the future of poultry production.

Discover Aviagen Australia:

Our Australian operations are a cornerstone of our global team, contributing significantly to our annual turnover of over $40 million. With top-tier quarantine, hatchery, and production facilities and a workforce of over 160 dedicated professionals, Aviagen Australia is a key player in our international growth.

Position Overview:

In this role you will take responsibility for leading and managing our infrastructure projects, ensuring they are delivered on time and on budget. You'll provide effective whole of life planning and management of our diverse infrastructure assets to deliver on Aviagen's approved strategic plans.

In addition, you will establish consistent project principles, methodologies and frameworks for the organisation with the opportunity to transform and add value to the long-term viability and growth of our infrastructure through asset management, refurbishment, new build or expansion projects.

Key responsibilities include:

Contribute to long-term planning and decision-making for infrastructure development and capital projects.
Conduct thorough feasibility studies and risk assessments, grounded in evidence-based data.
Supervise construction projects from initiation to completion, ensuring seamless execution.
Develop and maintain strategic infrastructure programs and quality asset management plans.
Manage the financial aspects of the Infrastructure & Project department, including forecasts, budgets, and expenditure.

We are seeking someone with:

A Tertiary degree in Civil Engineering, Planning or Project Management.
Proven experience designing and embedding project governance and delivery frameworks.
A strong background in leading a team through complex project/program management.

Aviagen is committed to diversity and equal opportunity, offering a competitive salary ranging from $160,000 to $180,000, along with super and a car. Relocation assistance may also be provided, ensuring you embark on this exciting journey with ease.

Join Aviagen Australia and be an integral part of our global success story.

To apply for this job go to: https://aviagenau.com/Vacancies 6511742.

Applications close 31 January 2024

Are you looking for a fresh start for the New Year?
Do you value playing a part in improving communities?
Join the team at Upper Lachlan Shire Council - and make a difference!

Based in the Southern Tablelands of NSW, Upper Lachlan is known for its agricultural and fine wine industries, history and picturesque countryside. The area offers the best of regional and rural living as well as close proximity to cities such as Goulburn and Canberra.

Upper Lachlan Shire Council is a collaborative and innovative organisation in a township surrounded by beautiful bushland and open spaces, providing services to a diverse community. We have culture that thrives on its positive contributions in the local community.

About the role

Council is seeking a suitably qualified Senior Contract Construction Manager. Reporting to the Manager Infrastructure Delivery, the primary purpose of the role is to manage the scoping, tender documentation, procurement process and administration of medium to large scale contract construction projects of transport and infrastructure on behalf of Council.

About You

You have experience in a similar role, preferably in a Local Government environment. You are a Degree qualified Civil Engineer, Project Manager, or related discipline with a minimum of 5 years experience in the delivery of projects. You have exceptional communication skills and a report writing ability that is second to none.

You enjoy the rigour required throughout the life-span of a project from inception to reflection and are able to prepare specifications, tender documentation, project budgets and programs, and manage construction contracts with ease.

Your communication style is inclusive and your interpersonal skills demonstrate an ability, and a preference, for working collaboratively and with a united purpose.

You have knowledge and understanding of Transport for NSW Technical and Material Specifications or equivalent and a proven ability for managing and supervising contractors and consultants to achieve project targets.

Why join us?

Council offers secure employment in a beautiful, relaxed rural environment. Council is committed to creating a positive culture and strong team environment, and offers a range of benefits including:

Generous leave entitlements
Long service leave after 5 years
Full-time role with a 9 day working fortnight
Flexible work arrangements
Training and development opportunities
Fully supplied uniform

For the right candidate an attractive salary package negotiable up to $127,000.00 including 11% superannuation and Civil Liabilities Allowance.

To be considered for this position, candidates must provide a response to the position specific selection criteria identified in vacancy package.

Total remuneration package in accordance with the Local Government (State) Award 2023 and Council's salary system.

Don't delay - apply now!

To apply for this job go to: https://upperlachlancareers.com.au/Vacancies & enter ref code: 6504161. Applications close 10 January 2024

Customer relationship officer.
Global Track Warehouse (GTW) is seeking to employ an enthusiastic person to join the customer service team in our Yass NSW office.

GTW is an international company that was founded in Australia. Our rubber tracks and pads are manufactured in our factory and distributed worldwide. The successful applicant will need to be proactive, willing to learn new skills, be able to effectively communicate with customers and work as a part of a team.

Duties will include but not limited to:
• Contacting new and existing customers regularly.
• Travelling nationally to visit dealers
• After sales follow up.
• Administration duties as directed.
• Social media advertising and updates.
• Quoting and invoicing customers.
• Attending national Field Days.

This is an entry level opportunity for the right person with good long-term prospects.

Email your CV to: [email protected]