We are proud to be the local Weber Specialist and Elgas Dealer, as well as an established Plumbing and Gas service provider. Our wide range of services makes for roles that offer variety, engaging with large national companies, all the while working for a small locally owned and operated business. We are looking for someone who will help us to continue to provide exceptional customer service to those that visit us in store as well as enquire over the phone. The ideal applicant would be outgoing, confident, willing to learn and is looking for a position with growth in a fun team environment. We pride ourselves on a creating a positive, supportive work environment with a strong company culture. Key responsibilities of the role include: – Greet customers as they enter the store, assist them with their enquiries and provide friendly, helpful service– Manage incoming customer inquiries via phone, email, or social media platforms– Provide…

Click here to view more detail / apply for Assistant Sales Manager

Transport / Logistics / Drivers Warehouse & Distribution Perth Permanent / Full Time Based in Eastern suburbs of Perth, our client is a highly regarded manufacturer of custom-made industrial equipment for a range of clients within the building, mining and marine industries.  If you are seeking excellent work-life balance, great company culture and long-term progression this is the perfect opportunity for you! This role will see you lead by example, overseeing a team of 4 warehouse assistants. In addition to the logistics coordination of inbound and outbound deliveries and managing stock reconciliation, you will be required to operate the forklift and assist with order packing also.  Details: East Perth location $70,000 - $75,000 super  Monday to Friday, 8:00am –4:00pm OT Long-term opportunity for progression To be successful, you will need the following: Previous warehouse supervisory experience with stable work history Current forklift license  Intermediate computer skills  Hold a current driver’s license and have reliable vehicle…

Click here to view more detail / apply for Warehouse Manager

About the role DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing [email protected] if you require any adjustments to the recruitment process so we can support you to present your best self. We are seeking a Trade Commercial Account Manager to provide outstanding service and professionalism to a prominent customer base in both housing and commercial markets in Perth.Your role involves expanding the territory by acquiring new business and maintaining existing customers, establishing yourself as a reliable partner and supplier. This requires demonstrating strong commercial insight and delivering comprehensive trade solutions.We're proud to represent market-leading, trusted brands and products, and we're looking for someone who shares that pride. If you're energised by working alongside team mates who have the same passion and drive as you, we want to hear from you.Responsibilities Find and develop new sales leadsVisit sites regularly, involving stakeholders to secure projectsIdentify current and future painting…

Click here to view more detail / apply for Dulux Trade Commercial Account Manager

Join an established change management delivery practice and inspire us with your thorough knowledge and expertise working with best practice change management methodologies, your exceptional skills in stakeholder management and your ability to navigate complex organisations.The Customer Success Lead is responsible for the implementation of the Customer Success change and adoption framework across a portfolio of IT products and services within the University’s Digital Technology Solutions team. This includes:Leading the planning and implementation of change and adoption approaches aligned to the Customer Success Framework (PROSCI)Providing expert advice, including project change resourcing recommendations, to support the delivery and adoption of new digital solutions, upgrades and enhancementsLeading a small change team using a strong coaching approach and providing quality assurance of change deliverables Driving continuous improvement and change capability uplift within the operational areaThis is a full time, permanent position and will be located at the Callaghan Campus (Awabakal and Worimi land). About our UniversityThe University of Newcastle stands…

Click here to view more detail / apply for Customer Success Lead (IT Portfolio Change and Adoption)

The Pier Hotel is situated on the Esplanade facing the beautiful sun swept beaches of Esperance and is a great place for lunch, dinner, social club events, a meeting place, a late night out on the town or any celebration you may be having. The Pier Hotel is the perfect venue for your celebrations in Esperance. Offering two private function rooms, at The Pier Hotel you can host functions such as corporate conferences, training days, baby showers, birthdays, engagements, wedding receptions and everything in between.

The Pier Hotel is now looking for an experienced and highly organized Restaurant Manager to join their team.

About your duties and responsibilities:

Menu Planning in collaboration with the chefs to produce innovative dishes
Organising and planning events to benefit restaurant community and create excellent experiences for new and existing customers
Organising and pricing itemise accordance with a preset budget
Keeping track of inventory levels and financial transactions
Assuring that eating facilities are clean, functional and in accordance with the health regulations
Ensuring the selection, training and supervision processes of hiring new personnel are in order
Ability to handle bookings, greet customers and assist with taking orders at a larger scale, thus through the supervision of the whole restaurant
Manage budgets, costs and expenditures including purchasing of supplies;

About you:

At least 2 years of experience as Restaurant Manager;
Ability to produce an excellent culinary and restaurant experience for customers;
Extremely creative;
Excellent time management, scheduling, managerial, and organisational skills;
Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure

Job type: Permanent/full-time
Salary: $70,000 - $80,000

Posted: 19/03/2024 Closing Date: 02/04/2024 Job Type: Permanent - Full Time Location: Bendigo, Victoria Job Category: Call Centre and Customer Service Job Description Overview of role This role will work closely with stakeholders to ensure products and services are configured and billed accurately in our Customer Experience Platform (CXP). A snapshot of your day As our Customer Solutions Officer, you’ll be accountable for: Providing a positive and professional customer service experience Performing and understanding billing and payment transactions, information statement applications and tenancy enquiries. Ensuring required reports and outputs are in place and submitted to relevant bodies as required. Liaising closely with internal and external stakeholders to provide advice on process and product change, along with offering solutions and outcomes To be considered for this role, you will have minimum Year 12 education and or relevant experience in an administration or finance/ billing position. Sound like you? We’d love to hear from you. The salary…

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Nutrition Warehouse is looking for a passionate Store Manager to lead our East Maitland store! If you love helping people reach their health and fitness goals, we want to hear from you today. LIFE AT NUTRITION WAREHOUSE We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring you to be BUILT FOR LIFE! We have over 100 stores nationwide and we aren't slowing down. At Nutrition Warehouse, we live by our five core values: Deliver WOW, Enjoy the Journey, Stronger Everyday, Together We Grow, and Give a Sh!t. We are committed to exceeding expectations, fostering continuous growth, building a supportive community, and caring deeply about the well-being of our customers. If you're passionate about these values and dedicated to making a positive impact, join us in our mission to inspiring 2 million people to be built for life by 2033! THE ROLE Are you ready to WOW our customers by leading a Nutrition Warehouse store?  People are at the…

Click here to view more detail / apply for Retail Store Manager - East Maitland

PERSOLKELLY has a great opportunity to for a Customer Experience Officer for our client based in Townsville with full time hours 38 hours a week. This position will work to deliver exceptional customer service to the community, whilst continuing to innovate and create value in all work undertaken by Council. This work will be delivered through collaboration with the leadership team and in consultation with the Townsville community. Requirements of this role: * Deliver an outcomes-focused and value-adding culture where leaders and staff take personal accountability for delivering on Council's Corporate Plan and policies.* Follow reasonable directions to maintain business continuity of critical business activities in the event of an unplanned disruption, including but not limited to a disaster or event.* Ensure a high level of customer service and professionalism is provided to the community and council customers by effectively managing customer enquiries, service requests, applications, and transactions across multiple service delivery channels with accuracy.*…

Click here to view more detail / apply for Customer Service Representative

Customer Service Officer Part-time – Ongoing Position Number: 2108         Location: Braidwood The Package: $848.28 – $937.35 gross per week 11% super. (Evaluated as Grade 7 of the QPRC Salary System 2023). Part-time – 24 hours per week (6 hours per day over four days), 8:30am – 3:00pm Monday to Thursday, including a 30-minute break. This position suits school hours. Do you have strong communication skills and looking to work for a family-friendly organisation? Council is seeking a motivated and personable individual to join our Customer Relations team in Braidwood. In this role you will: Provide professional customer service over the phone and face-to-face Respond to online inquiries. Participate in call centre operations. Facilitate cash and EFTPOS payments. Liaise with all areas of the Council to respond to customer inquiries. We are looking for someone who: Demonstrates the ability to provide high-quality customer service. Possesses strong verbal and written communication skills. Displays a friendly and empathetic…

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Business Development & Recruitment Manager Established in 2009 Sure People Solutions are a proudly Australian-owned and operated, specialist Recruitment / Labour hire firm working across an array industries of which we enjoy preferred supplier status to 90% of our client base. These sectors include but are not limited to Engineering, Mining, Logistics, Construction, Defence, Ship Building, Renewable Energy, Rare Minerals. Providing end-to-end talent acquisition services to all divisions within our clients' companies. Due to further expansion, we seek a Recruitment & Business Development Manager to join our established, dedicated team based in Cockburn, Perth, WA. We seek a personable, dedicated leader, promoter, and innovator, who wishes to lead by example adding value to all stakeholders internally and externally. The successful candidate can expect: Long-term opportunity Work with a well-established, committed team of professionals. Ready established (High standard) client base Excellent Remuneration Company Car Flat Management hierarchy Free Parking Support from Directors Freedom to drive change…

Click here to view more detail / apply for Business Development & Recruitment Manager

Acknowledgement of Country
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child Safety
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The Opportunity
The SKA Observatory (SKAO) is a next-generation radio astronomy facility that will revolutionise our understanding of the Universe and the laws of fundamental physics. Enabled by cutting-edge technology, it promises to have a major impact on society, in science and beyond.

In Australia, the SKAO is collaborating with CSIRO to operate and support the construction of the low frequency telescope (SKA-Low) in remote Western Australia on Wajarri Yamaji Country.

The Traditional Owners and native title holders, the Wajarri Yamaji, have gifted CSIRO with the traditional name Inyarrimanha Ilgari Bundara for the CSIRO Murchison Radio-astronomy Observatory, home to the SKA-Low telescope. The traditional name means ‘sharing sky and stars' in the Wajarri language.

The SKA-Low Data Processing (DP) Manager is responsible for building and leading the Data Processing Software team for the SKA-Low telescope in Australia. This team will actively contribute to the deployment, integration, testing, enhancements, and support of the Data Processing Software, with strong focus on the SKA-Low during Construction and later in Operations.

Your duties will include:
- Build, lead and manage the SKA-Low Data Processing Software team responsible for integrating, testing, deploying, supporting and contributing to the development of the Data Processing software systems for the SKA Telescopes, with strong focus on key components of the SKA-Low Telescope.

- Act as a Stakeholder of the Data Processing (DP) and LOW Integration Agile Release Train (ART) Program Management Teams as required by the SKA Project SAFe implementation and its evolution through construction and operations.

- Work with peers at SKAO HQ and SKA-Mid to develop and support the common software for future implementation of a "follow-the-sun" model. Support the transition from construction to operations, developing change management, incident management and continuous quality control.

- Develop and nurture working relationships with other SKAO subsystems development teams that interact with the Data Processing system, especially the SKA-Low Science Operations and Commissioning Teams in order to enable an integrated, operational SKA-Low telescope as part of the global SKA Observatory.

- Provide coaching and mentoring of the SKA-Low Data Processing team to achieve high levels of performance, meet the SKAO operational objectives and promote a culture of ongoing capability development.

Location: Perth, Western Australia
Salary: AU$126,313 - AU$148,014 plus up to 15.4% superannuation
Tenure: Indefinite - Full-Time, Part-Time or Job-Share
Reference: 98581

To be considered you will need:
Essential

- Bachelor's Degree in computer science or a similar relevant subject, or equivalent experience.

- Expertise in building and/or leading diverse teams of software engineers, software research engineers or software developers in the areas of High-Performance Computing (HPC), Scientific Computing, or Data Intensive Research.

- Expertise in management and/or development of medium to large-scale software projects or products, especially in the fields of Scientific Computing, HPC or Distributed/Cloud Computing.

- Excellent communication and influencing skills with distributed, highly specialised project teams and stakeholders, across international and diverse cultural backgrounds.

- Experience with at least one of:
- Distributed data-intensive processing and algorithm development using high-level execution frameworks such as Dask, Ray, PySpark, MPI or equivalent.
or/and
- Benchmarking, profiling and optimisation techniques for applications running in HPC platforms, including utilisation of accelerators such as GPUs or FPGAs.

Desirable

- Certification and experience in Agile Methodologies such as SAFe, Scrum or Kanban.

- Interest in astronomy and understanding of the challenges of data processing for telescopes similar to SKA.

CSIRO is an Equal Opportunity employer working hard to recruit world-class talent that represents the diversity across our society. As part of our commitment to equitable employment outcomes for under-represented groups, preference will be given to Aboriginal and Torres Strait Islander people, women, and people with a disability who meet the role criteria.

For Full details about this role, please review the Position Description

Eligibility
Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents or you must either hold, or be able to obtain, a valid working visa for the duration of the specified term. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible Working Arrangements
We work flexibly at CSIRO, offering a range of options for how, when and where you work.

CSIRO and the SKA Observatory value and respect difference, and we are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. We are open to discussing flexible working opportunities with this role being offered on a full-time, part-time or job share basis. Please raise your preference in your application.

Diversity and Inclusion
We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish.

About CSIRO
At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact.

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to Apply
To apply for this role, please apply on-line providing your CV, and a Cover Letter clearly addressing the essential criteria of this role and your motivation for applying. Under CSIRO policy, only those who are able to demonstrate how they can meet the essential criteria may be appointed

Applications Close
28 APRIL 2024, 11:59pm AWST

Hitachi Benefits A competitive and rewarding salary package inclusive of Super & Company Biannual BonusesFully maintained company vehicle Personal laptop work mobile Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and servicesEnd to end, OEM level training to ensure you are well equipped to perform your bestReal opportunities for personal development within a world class, dynamic companyA supportive management team which values your input in finding new and innovative ways of achieving successBe a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work! About the OpportunityDue to growth of our business, we have an exciting opportunity for a Customer Support Representative - Mining to join our Mackay team supporting mines in the Bowen Basin.Predominantly servicing the needs of our mining customers, you will be the first point of contact for our company and the integral link for supporting our valued customers.The…

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About the company Our client is a leading NT Civil Construction business based in Darwin who have worked on major defence, industrial, community, commercial and remote construction projects in the NT over the past 50 years. Due to business growth, they now have an exciting opportunity for a Civil Construction Manager to join their team. About the role Working closely with the General Manager, the Civil Construction Manager is responsible for strategically managing current and upcoming workflow of civil projects, coordination of project resources and providing a high level of onsite support and guidance to their project management team. Additionally, you will be responsible for the effective management of people and processes to deliver projects on time and within budget. As a member of the Executive Team, you will review strategy regularly, undertake planning and will oversee the project team to ensure a focus on growth. Managing construction projects through to practical completion Raising and…

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#Role Hutchies is seeking a motivated and enthusiastic Pre-Construction Manager to join our hard working team based in our Townsville office on a full time permanent basis. This role reports to the Team Leader, working closely together to achieve our strategic goals objectives and contributing to the success of our projects. As a key member of the Hutchies team, you'll find yourself immersed in a supportive and collaborative work environment. We pride ourselves on our down to earth culture and the close knit relationships we build internally and through our projects. The opportunities are diverse, providing you with unparalleled exposure to different projects and learning opportunities. We value hard work and dedication, and we're excited to have your skills in our team. As a Pre-Construction Manager, your main goal will be to oversee the tendering and buildability of projects through the bid process and prior to construction. #Responsibilities As a Pre-Construction Manager, your responsibilities will…

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About UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.Mount Isa is the major service centre of the region and well equipped to meet the needs of residents and tourists alike with all the services and amenities you would find in any modern city.Discovery Parks, Mt Isa guests can stay in fully equipped tourist cabins or on van sites, relax in the pool or cook up a food storm in the camp kitchen. This large property also accommodates and caters for work stay guests. About the RoleResponsibilities will include, but not be limited to:Delivering exceptional customer serviceFront Office management - all aspectsPark Operations – ensuring the efficient delivery of all services i.e. customer service, grounds management, housekeeping and food & beverageSupport an inclusive and engaged team…

Click here to view more detail / apply for Assistant Manager - Mt Isa

Service Manager OSHC | Rural View PCYC Eimeo OSHC | Outside School Hours Care Closing date: 07/04/2024 Fixed Term, Full Time | Until 30 June 2024 $32.79 - $41.05 per hour (depending on experience, qualifications and service size) We are currently seeking a passionate and professional OSHC Service Manager to join and oversee our PCYC Eimeo Road OSHC Service. As the Service Manager, you will have the ability and support to lead your team within an innovative culture at the Service and bring excellent communication and knowledge to your role. If this sounds like you, then we want to hear from you. What we can offer! In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free! This will allow you to take home more of your income before it is taxed.  Generous reward and recognition program to be implemented soon!  Flexible working options may be available! Free…

Click here to view more detail / apply for Service Manager OSHC | Rural View

Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.     Our philosophy is pretty simple: we believe every night should end with a good story.      We are looking for our next leader who is ready to further their career within a retailer that's passionate about developing and growing their team and styling their customers.    As a yd. Assistant store manager you will: Provide an exceptional customer experience to each and every customer. Lead by example at all times and inspire the team around you. Coach & develop your team consistently to be able to achieve our brand goals. Be honest and candid at all times. Be driven and confident working with KPIS and individual targets.…

Click here to view more detail / apply for yd. Assistant Store Manager – Toowoomba, QLD

As a yd. Assistant store manager you will: Provide an exceptional customer experience to each and every customer. Lead by example at all times and inspire the team around you. Coach & develop your team consistently to be able to achieve our brand goals. Be honest and candid at all times. Be driven and confident working with KPIS and individual targets. Have outstanding standards for visual merchandising and store presentation. Great time management & able to prioritise and multi-task. Skills required: Experience as a full timer in a fashion retailer or a customer service workplace. Self-motivated, driven and have the will to grow. Have the ability to identify and coach opportunities and roadblocks. Having a strong understanding of KPIS, their impact on a business and how to coach them. Experience in motivating and driving a team around you.

Click here to view more detail / apply for yd.Assistant store Manager - Rockhampton

Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer focussed and values-driven, we make responsible, ethical decisions that benefit our customers and the community. Our profits are reinvested to provide better products and services for our customers. If that ethos resonates with you, we’d like to hear from you. Experience the G&C Mutual Bank difference – It’s your bank, because you own it.Your OpportunityOur Wagga Wagga Service Centre currently has an excellent career opportunity for a full time Customer Service Officer. The position will see you assisting our walk-in customers and those who interact with us through our contact centre via phone and online channels.You'll be joining a small team who are focussed on providing our customers with a consistently professional and friendly service experience. The key aspects…

Click here to view more detail / apply for Customer Service Officer - Wagga Wagga

Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer focussed and values-driven, we make responsible, ethical decisions that benefit our customers and the community. Our profits are reinvested to provide better products and services for our customers. If that ethos resonates with you, we’d like to hear from you. Experience the G&C Mutual Bank difference – It’s your bank, because you own it.Your OpportunityOur Newcastle Service Centre currently has an excellent career opportunity for a full time Customer Service Officer. The position will see you assisting our walk-in customers and those who interact with us through our contact centre via phone and online channels.You'll be joining a small team who are focussed on providing our customers with a consistently professional and friendly service experience. The key aspects of…

Click here to view more detail / apply for Customer Service Officer

About UsG’day Group G’day Group is the undisputed leader in regional travel, with over 85 properties across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. El QuestroSay g’day to more of Australia and join us at El Questro, the heart of the Kimberley. Set amid the vast and ancient landscape of Western Australia’s East Kimberley, this tourism icon is one of Australia’s last true frontiers. We are proud co-custodians of this treasured site, with its deep gorges and majestic ranges, to thermal springs, mud and salt-flats, rainforests, and cascading waterfalls. Join our team and immerse in an outback experience that combines luxury and adventure to connect people to nature, networks and communities.  The RoleOverseeing the housekeeping department at all three properties based at El Questro Resort. Direct a medium sized team to ensure all guest accommodation is serviced daily in line with the operational checklists.DutiesComplete…

Click here to view more detail / apply for Housekeeping Manager - El Questro

About the Company
My client is a dynamic forward- thinking construction company specialising in delivering high quality construction projects across Wagga and surrounding areas. They are a family owned and operated local business who specialise in commercial, domestic, renovations, home improvements and interior design.
About the role
As the site Manager you will report to the Project Manager delivering a Commercial development in Wagga
Your duties will include:

Keeping the Project manager to date on-site matters
Ability to learn and problem solve under pressure
Strong client engagement
Ordering materials
Manage laboring staff
Program on-site workflow
Client engagement

You will need to be able to demonstrate:

Minimum 2 - 3 years experience in Commercial Construction as a Site Manager Experience working for a dynamic and established builder
Understanding of construction regulations.

You will need

All relevant qualifications such as white card, silica
Clear police check
You will need to able to pass medical check

The ideal candidate will have have demonstrated experience within the Australian market. If you have worked in commerical projects with a proven track record. Click apply now or you can call Jasmine on 0419 013 883

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Royal Brisbane Institute of Technology /Royal Brisbane International College Quality Assurance and Compliance Manager Needed

We, at Royal Brisbane Institute of Technology / Royal Brisbane International College are in Westbrook, Queensland.

We are introducing new courses and our mission is to deliver quality courses and teaching based on morals and values. Our college is closely affiliated to Pure Land Learning College Association Inc, Buddhist centre which follows the teachings of Venerable Master Chin Kung.

To achieve this vision, we seek a Full-time Quality Assurance & Compliance Manager

About the role

As Quality Assurance & Compliance Manager, you will be responsible for ensuring the training and assessment systems meet all requirements of the rules of evidence and principles of assessment so students can be assessed and issued with qualifications.

You will be in charge of establishing ties and partnership with other high-quality education providers within the VET and Higher Education Sectors and with Education Agencies. Your primary role will be to ensure consistent high quality of policies and procedures, partnership management, software and learning systems, validation and documentation.

Responsibilities


Design & maintain quality assurance, tools and processes for education systems



Ensuring policies and procedures are in accordance with the VET Quality Framework, government contracts and organisational needs.



Prepare reports, correspondence and present on quality assurance data and compliance activities to a range of internal and external stakeholders including the Board, Management, CEO and government bodies.



Ensure resources meet all the necessary standards/regulatory requirements



Consult with key product specialists to seek final quality assurance approval of materials



Work closely with the product development team and provide advice to mitigate any issues to satisfy quality and compliance standards



Maintaining systems objectives (PRISMS, JobReady, ASQA Net, etc as necessary



Ensure stakeholders engagement to main workflow and quality outputs


Qualification / Experience


Relevant Bachelor’s degree



At least 3 years’ experience in Quality Assurance and Compliance


Skills preferred:


Experience in compliance with the records, information and knowledge management requirements



Monitoring and adaptation of policies and procedures



Knowledge of ASQA standards and audits



Experience in managing compliance reporting systems



Practising Buddhist



Must be able to read, write and converse in Mandarin.



Able to speak some Chinese Dialects, i.e. Hokkien, Teochew, and Cantonese


Salary: $60,001 - $80,000

Application Deadline: 19/04/2024

Job Types: Full-time, Permanent

Salary: $60,001.00 – $80,000.00 per year

CBL Hotel Management Pty Ltd is looking for a qualified and experienced Full-time Restaurant Manager to join our team.
Salary Range – $70,000 - $75,000
Business Location – Ararat, Victoria, 3350
Multiple positions available

Responsibilities
• Coordinating daily restaurant management operations
• Planning and organising special functions.
• Arranging the purchasing and pricing of goods according to budget
• Ensure compliance of dining facilities with health and safety regulations.
• Planning menus in consultation with Chefs.
• Organize and supervise shifts.
• Maintaining records of stock levels and financial transactions
• Conferring with customers to assess their satisfaction with meals and service.
• Selecting, training and supervising waiting and kitchen staff
• May take reservations, greet guests and assist in taking orders.

Skills and Qualifications
• AQF associate degree, Certificate III, Certificate IV, or Diploma certification in relevant Hospitality and business qualification.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Able to organise and control the operations of a restaurant to provide dining and catering services.
• Ability to work Full Time
• Flexible to work on a rotating roster.
Please include a current resume and supporting documents to your application. Three current referees would be required. Email your CV to [email protected].

Company Overview:
Fletcher International Exports stands as a cornerstone in Australia’s lamb and sheep meat industry, renowned for its comprehensive processing and exporting capabilities. As a privately-owned entity, Fletcher International specializes in processing lamb and sheep meat products, along with trading wool, sheepskins, and a range of high-quality by-products. With a steadfast commitment to vertical integration, our company ensures a consistent supply of premium crossbred lambs year-round, complemented by direct grain sales to global export markets. At Fletcher’s, our workforce is our driving force, and we invest significantly in their development to uphold industry-leading standards and deliver safe, superior products worldwide.

Role Overview:
As the Customer Service Manager, you will spearhead the orchestration and oversight of our contact centre operations, focusing on enhancing customer services and fostering robust customer relationships.

Key Responsibilities:
Develop and refine policies, programs, and procedures pertaining to customer relations and service offerings.
Ensure optimal operational performance within the contact centre to uphold efficiency and service excellence.
Provide leadership, guidance, and constructive feedback to team members, actively contributing to recruitment efforts as needed.
Effectively manage, motivate, and cultivate the skills of customer service staff to ensure top-tier service delivery.
Strategize and implement post-sales services to gauge customer satisfaction, ensure product performance, and continually enhance service standards.
Collaborate with internal departments, service partners, and customers to identify, address, and exceed customer expectations.
Indicative Skill Level:
Preferred qualifications align with ANZSCO Skill Level 2 and may include an AQF Associate Degree, Advanced Diploma, Diploma, or equivalent. Alternatively, a minimum of three years of relevant experience may substitute formal qualifications, supplemented by on-the-job training as required.

Join us at Fletcher International Exports, where your passion for customer service meets unparalleled opportunities for growth and impact in the global market landscape.

Job Type: Full-time, Permanent
Salary: $70,000.00 – $100,000.00 per year

Schedule:
8 hour shift
Monday to Friday

Application Deadline: 24/04/2024