Employment Type Permanent
Closing Date 10 Jan :59pm
Job Title Full Time Customer Service & Sales Consultant WARNBRO
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Warnbro store is hiring a Retail Consultant to join the team on a Full-Time basis . Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a ... Click here to view more detail / apply for Full Time Customer Service & Sales Consultant WARNBRO

Hills District location
Immediate Start
Fulltime and permanent

This is a brilliant opportunity to work in a busy, fast paced and growing organisation. As a market leader in their field, this organisation now needs an enthusiastic and experienced professional to join their Customer Service team.
You will work within a results focused team who all work closely together to achieve results and meet tight deadlines.
Your duties and responsibilities will include:

Dealing with customer order enquiries
Answering incoming calls, fielding enquiries from customers and internal stakeholders
Processing orders (received via email, phone and fax)
Dispatching of orders and liaising with courier companies
Stock control and organising parts for customers
Any other ad hoc duties and as required

Key skills and attributes required for this role are:

Someone with drive and autonomy

... Click here to view more detail / apply for Junior Customer Service/Admin SUPERSTARS!

$85K Super take home car.
Work from home and flexibility offered.
Long employee tenure loyal, close knit team and culture.


Our client is a highly regarded property agency established within the Perth market for over 50 years. With a focus on a hands-on approach and providing results for their clients, they also have a long standing, and loyal team.
Based in Perth's south, they are seeking an experienced  Property Manager to join their team and drive innovation. You will be responsible an extremely well managed portfolio who has had great PM stability in the last 10 years.
Benefits 


Family feel culture with a long standing team
Well kept and clean portfolio
PCR and leasing support
Up to $85k super
Take home car
WFH flexibility options

You

... Click here to view more detail / apply for Property Manager

Quarry Manager
Division: BORAL RESOURCES (COUNTRY
Department: COUNTRY QUARRIES NSW
Work type: Permanent - full time
Location: Sydney



Your next opportunity
Boral Quarries is on the lookout for a dynamic and strategic Quarry Manager to lead operations at our site in Dubbo, NSW. As the Quarry Manager, you'll report directly to the Quarries Operations Manager and be at the helm of site activities, focusing on safety, environmental stewardship, quality control, and operational and financial performance. Your role will involve cultivating strong relationships with internal stakeholders and the broader community, leveraging your commercial insight to drive cost efficiencies, growth, and continuous improvement.
Your day will involve:

Safety First: Champion and enforce safety protocols to achieve outstanding performance outcomes.
Operational Excellence: Manage daily operations effectively, ensuring production priorities align with quality standards, budgets, and forecasts.
People



... Click here to view more detail / apply for Quarry Manager

Retirement Village Manager

Lead and manage the day-to-day operations of our retirement village
Ensure a high standard of service and support for residents
Not for Profit tax benefits - more $s in your pocket!

Permanent Part Time: 25 hours pw - Monday-Friday Le Hamel Retirement Village, Port Macquarie RSL LifeCare, is a leading provider of retirement living solutions, dedicated to creating a vibrant and caring community for our residents. We pride ourselves on delivering exceptional service, fostering a sense of belonging, and ensuring our village operates efficiently and harmoniously. At our core, RSL LifeCare provide care and services to veterans and seniors and our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. We are seeking an experienced and compassionate Retirement Village Manager to oversee the day-to-day operations of our 35 unit pet friendly retirement village. Ideally you'll come from a similar background allowing you to ensure the smooth running of the village, uphold high standards of care and hospitality, and nurture a thriving community environment for residents. About the role:

Oversee all operational aspects of the retirement village, including maintenance, safety compliance, and service delivery
Build strong relationships with residents, ensuring their needs are met and fostering a sense of community
Manage the village budget, monitor expenses, and ensure financial goals are achieved
Ensure the village complies with all relevant regulations and standards, maintaining a safe and welcoming environment
In consultation with the residents, plan and execute social and recreational activities that enhance their quality of life

About You:

Proven experience in a management role, preferably within aged care, hospitality, or property management
Exceptional interpersonal and communication skills, with a genuine passion for working with the senior and veteran community
Financial acumen with the ability to manage budgets effectively
Knowledge of health and safety regulations and compliance standards
Ability to handle complex situations with empathy, professionalism, and discretion
Occasional travel as required:to Villages within the region and to our office in St Leonards for meetings/training

Qualifications:

Demonstrated experience in a similar role
Relevant tertiary qualifications in business management, aged care, or a related field an advantage
First Aid/CPR certification (or willingness to obtain)
NDIS clearance (or willingness to obtain)

RSL LifeCare offer a range of benefits:

A supportive and inclusive workplace culture
Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
Staff discounts across 700 select retail stores through Maxxia Rewards
Leave Loading - 17.5% pay top up on paid leave
Professional development and training opportunities

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. Please click here to apply.

$62,500 Salary Band Super Bonus Discounts
Permanent Full-Time (40 Hours)
Location: Corrimal, NSW
We are looking for a Full Time Store Manager in EG Corrimal -   to lead and develop your frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth.  You will drive customer engagement across the team to uphold great service and presentation that ensures EG Australia is the number one destination for Fuel and Convenience.  ABOUT THE ROLE

Drive store performance to achieve targets, while controlling costs and losses
Contribute to all aspects of the store including serving customers and stacking shelves
Manage and oversee the training and development of your team
Order and maintain stock availability
Ensure the health






... Click here to view more detail / apply for Store Manager

Manager Geoscience

Be a part of an encouraging leadership group, committed to your growth and development
Excellent opportunity to shape your career within Resource Development
Perth based role with, regular travel to the Pilbara

About the role
Finding better ways to provide the materials the world needs.
We are looking for a  Manager Geoscience to provide technical and strategic support and guidance for the RTIO Geoscience team, providing exposure to Rio Tinto strategy, management, governance and decision-making processes.
About you
You are curious with excellent stakeholder engagement and communication skills. You enjoy working with leaders, peers and teams to solve problems and seek opportunities to be part of taking Resource Development forward.
We are an open, connected team that includes some of the industrys best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits ... Click here to view more detail / apply for Manager Geoscience

An exciting opportunity for an Account Manager or an Account Executive that is ready to step up to join this award winning agency.    You'll play a pivotal role supporting the Account Director to develop innovative shopper / promotional campaigns.    You'll work on some of the world's most iconic household brands and Australia's most loved FMCG brands.    About You:-   

Proven project management, planning, and organisational capabilities.
Agency experience demonstrating a track record of successfully overseeing multiple projects with varying priorities, budgets, timelines, and client engagements.
Exposure to shopper / promotional marketing will be viewed favourably, but not essential
Intrinsic self-motivation with guidance from your Account Director.
Proficiency in fulfilling client expectations and requirements.
A proactive and solution-oriented mindset.
Competence in managing a diverse array of internal and external relationships..
Excellent communicator and team player
Comfortable


... Click here to view more detail / apply for Account Manager

Great company to work for!
Permanent full-time role, Monday-Friday
Rydalmere Parking onsite and bus stop out the front
Career progression

This global market leader, prides itself in providing excellence in Customer Service and giving their team members training and development opportunities to grow within their role and the company.
This busy and challenging Customer Service position means you will be the first point of contact for customers with enquiries regarding product information, warranties and following up on the status of orders. You will also be giving support to the sales team  providing information on pricing and product availability.
Responsibilities will include:

Answering incoming calls from clients
Provide product information to customers
Field queries via phone and e-mail
Follow up outstanding order on hold responses
Order parts for customers as required
Follow up on urgent orders
Provide support

... Click here to view more detail / apply for Customer Service Specialist

We are looking for a Finance Manager to join our Finance team to support the Corporate Functions to help achieve their financial goals over various time frames.

What this role is about?

The role serves as the principal contact between the Corporate Functions and the central Group Finance function, facilitating effective communication and ensuring alignment between the two.

Here's more of what you’ll work on:

Reporting (Month, HY and FY)

• Performance Monitoring: Review and analyse monthly financial activities for the Corporate Functions, including detailed assessments of month-to-date (MTD) and year-to-date (YTD) performance.
• Dashboard Reporting: Prepare and present monthly performance dashboards, highlighting key metrics, trends, and variances. Ensure reports are clear, accurate, and provide actionable insights.
• Accruals & adjustments: Review and approve accruals or adjustments to ensure that financial statements reflect the true economic condition.
• Insights: Provide meaningful insights and recommendations based on financial analysis to drive better business performance.

Decision Support

• Partner the Corporate Functions leadership team with financial decision-making by providing relevant data, analysis, and recommendations.
• Build and maintain financial models, e.g. FTE resource model, scenario and sensitivity analysis, and other ad-hoc financial analytical activities as required.
• Lead and support continuous improvement initiatives within the Business Unit Finance team. Focus on enhancing productivity, efficiency, and the overall effectiveness of financial processes.

Forecasting & Budgeting

• Review budget/forecast models for the BU, ensuring they reflect all financial aspects including revenue, expenses, and capital expenditures.
• Ensure driver-based assumptions are signed-off by the BU, and offer insights into the status of budget submissions, highlighting areas of opportunities and risks.
• Provide the Corporate Functions with reporting on forecast submissions, including status against target. Offer analysis and insight to support the forecast, helping stakeholders understand the implications of forecasted results.

Team Lead Functions

• Assist and provide guidance to the Finance Business Partner with day-to-day activities
• Review and provide oversight of the team’s workflow and new initiatives.
• Process improvement of team procedures and functions

Day to day you will:

• Manage campaign set up, technical implementation and optimisation of digital advertising campaigns
• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaign to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Collaborate with Nines digital sales teams to resolve technical or delivery issues while ensuring campaign enquiries are reviewed and actioned in a timely manner
• Run weekly ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success! Opportunity to build your skills by completing Sales Academy – our bespoke training and development program for Sales. 
• Every day is flexible - we believe in the future of work where our work is led by task and purpose. Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today. 
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!

We are currently looking for an experienced Senior Project Manager to join our Experian Software Solutions team.

What you'll need to bring to the role & Experian

• Experience in program/project planning/PMO processes
• 5+ years of experience with project delivery in large and complex organisations with extensive Project Management experience, including knowledge of managing major, cross divisional projects
• 5+ years of experience managing multiple stakeholder groups ranging from senior business and technology stakeholders to product owners / delivery leads

Work that matters - What you'll be doing- Reporting to the Program Director

• Leading Experian Software Solutions Projects to deliver real change for clients

o Delivering and managing large Software Solutions programs/projects in line with Experian the project management methodology

o Day to day management of projects to ensure milestones and key indicators are met; managing project risks and issues, identifying solutions to meet productivity, quality and customer goals

 

Job reference: # Brand: Laverty Pathology Location: North Ryde NSW Work type: Full Time (Max Term) About us Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500 people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care. About Us As we optimise to a future-ready way of working, there's an exciting shift happening. We are transforming into a stronger, more agile organisation.  As part of this exciting




... Click here to view more detail / apply for Customer Experience People Lead

OFFICE MANAGER

Estrin Saul Lawyers is currently seeking an experienced Office Manager to join our dedicated team.

Company Background

We are modern and dynamic experts in our field and pride ourselves on clear, concise and competent solutions for your desired immigration outcomes. With over 50 years’ combined experience in immigration law, we are well-placed to provide you with expert, yet practical immigration advice. Estrin Saul Lawyers is one of Australia's largest specialist immigration law firms. We specialise in all aspects of immigration law and have significant corporate, skilled, family, litigation, humanitarian and health / disability practices.

About the Position

Job Title: Office Manager
Job Type: Full-time, Permanent.
Location: Perth, WA 6000
Salary: $75,000 per annum

Position Overview

The Office Manager plays a crucial role in the operational success of Estrin Saul Lawyers. This position requires a thorough understanding of the firm’s operational processes, excellent communication skills, and the ability to collaborate effectively with diverse stakeholders – including clients, colleagues, and external bodies. The Office Manager is instrumental in ensuring the smooth functioning of the firm’s Perth, Adelaide and Manila offices and contributes to maintaining our reputation as a leading provider of immigration law services.

Key Responsibilities

The main duties of the Office Manager include and is not limited to the following:

Financial Management:

• Collaborate with the Partners in overseeing the firm’s budgeting, financial reporting, and billing processes.
• Ensure compliance with relevant financial regulations (e.g., trust accounting rules) by collaborating with the firm’s auditors, bookkeeper, and other financial professionals.
• Analyse financial data to identify trends, opportunities for cost savings, and revenue growth potential.
• Monitor and manage team and individual budgets, ensuring alignment with the firm’s financial goals and objectives.
• Oversee payroll processing, ensuring accuracy, timeliness, and compliance with relevant tax and employment laws.
Office Administration:

• Ensure that office equipment (printers, computers, etc.) is properly maintained and serviced.
• Manage office supply inventory, ordering new supplies as needed and ensuring adequate stock levels.
• Implement and maintain compliance with occupational health and safety regulations, conducting regular inspections and addressing any potential hazards.

Contract Management:

• Prepare, assess and review the firm’s applications, contracts and agreements with external service providers.
• Prepare, assess, and review the firm’s employment agreements, ensuring compliance with relevant employment laws.

Human Resources:

• In collaboration with the firm’s leadership team, assist with the firm’s recruitment, onboarding, and performance evaluation activities in line with the firm’s strategic plans.
• In collaboration with the firm’s leadership team, assist with implementing training programs to enhance staff knowledge in line with the firm’s strategic objectives.
• Maintain effective communication with the firm’s external HR provider to ensure seamless coordination of HR services, including payroll, benefits administration, and compliance with employment law.
• Oversee the firm’s use of Xero for accurate and up-to-date employee record management.
Office Policy Development:
• Establish and maintain a comprehensive library of internal policies and procedures that adhere to legal requirements specific to the practice of law, ensuring compliance and best practices.

Strategic Planning:

• Actively participate in the firm’s leadership team, contributing to the development and implementation of strategic plans that drive the firm’s growth and success.
Data Management and Security:
• Assist with the implementation and enforcement of the firm’s data security measures to safeguard sensitive client information and maintain confidentiality.

Audit Coordination:

• Collaborate with relevant team members to develop comprehensive annual audit plans that address key risk areas within the firm’s operations.
• Lead the execution of regular audits, ensuring that findings are thoroughly analysed, and any identified issues are promptly addressed to maintain compliance and improve processes.

Reception and Drafting Team Management:

• In collaboration with the relevant team leaders, provide overall direction and supervision for the Manila drafting and reception services team, ensuring efficient and high-quality service delivery.
• Establish clear performance targets for the Manila team and regularly monitor their productivity, providing constructive feedback and coaching to optimise performance.
• Develop and implement targeted training programs for the Manila team to enhance their skills in legal drafting, client communication, and administrative tasks, aligning with the firm’s quality standards.
• Maintain open communication with the Manila team leader to proactively address any operational challenges or issues, ensuring smooth and uninterrupted service delivery.
• Facilitate seamless communication and collaboration between the Manila team and the Australian offices, fostering a cohesive and unified team environment.

Team Culture & Development:

• Embody and champion the firm’s values, mission, and vision, creating a shared sense of purpose and pride among team members.
• Actively participate in firm-wide initiatives and events, contributing to a positive and engaging work environment.
• Foster a culture of open communication, feedback, and recognition, encouraging team members to share ideas, learn from each other, and celebrate successes.
• Promote diversity, equity, and inclusion within the team and the firm as a whole.

Required Qualifications:

• At least a bachelor’s degree in a relevant field. Candidates with a master's degree or higher will be given preference.
• The candidate must possess superior English proficiency.
• Must have unrestricted work rights in Australia.

Required Skills and Experience:

• At least 2 years’ worth of experience in office administration/management role.
• Experience in overseeing financial operations.
• Experience in managing human resources functions, encompassing recruitment, onboarding, and performance management.
• Exceptional organisational and time-management skills, with the ability to prioritise tasks, meet deadlines, and maintain efficiency.
• Has excellent technical skills and is adept at troubleshooting IT issues.
• Proficient in using Microsoft Office Suite, Xero accounting software, and various office hardware.
• Strong attention to detail and a commitment to maintaining a clean, organised, and professional office environment.
• Exceptional problem-solving and decision-making abilities, enabling effective handling of unexpected situations and conflict resolution.

Customer Service Officer
PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
We are working with a leading supplier and manufacturer to find an experienced Customer Service Officer to join their team in Wangara on an ongoing basis.
Working hours: Monday to Friday
Start Date: ASAP
Duration: Ongoing - depending on client requirements
Pay rate: $35ph Super (depending on experience)
The Role
This position offers diversity and opportunity for an enthusiastic team player who enjoys the full spectrum of a busy workplace. Alongside general sales and customer service responsibilities, your duties will include:
Some of the key responsibilities of this role include:

Interacting with customers via phone and email managing quotes and queries
Following
... Click here to view more detail / apply for Customer Service Officer

South Granville Location
Dynamic Opportunity




About Our Client


Our client is a respected industrial manufacturing organisation with a sizeable workforce. Their products have a significant presence in numerous markets across the globe, and they are known for their commitment to quality and exceptional service.




Job Description



Direct and monitor the Customer Service team to achieve excellent customer service standards.
Collaborate with other departments to ensure efficient and reliable service delivery.
Handle escalated customer complaints and resolve them promptly.
Develop and implement customer service policies and procedures.
Identify opportunities for process and organisational improvement.
Provide support to the Customer Care Manager.
Handle customer calls, emails and trade counter inquiries.
Create quotations, process orders and manage product deliveries.




... Click here to view more detail / apply for Customer Service Team Leader

We have an exciting opportunity for a Customer Based Coordinator (Integrated Supply Planner / Vendor Replenishment Planner) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient management of Customer Order profiles. You will have the great opportunity of working on the most cutting-edge and best-in-class replenishment systems in Oceania for ordering, reporting, DC management, transport scheduling, and stores planning. You will get the exposure of managing the E2E downstream supply chain with the biggest retailer in Oceania. This is once in a lifetime opportunity that will prepare you for any further career aspirations within or outside Supply Chain. This role will be based within both Woolworths Head office in Norwest, and 1 2 days in the Nestle Rhodes Head office ... Click here to view more detail / apply for Customer Based Coordinator

The Company
The business are a multinational services business, they're a market leader in their field and have a fantastic culture.
The role
Reporting to the Head of Finance you will be responsible for tax and compliance across the business.
Key Responsibilities:

Tax returns - BAS, GST, FBT and income tax
Transfer pricing
R&D advisory on tax related matters
Annual employee share scheme statements
Ad hoc projects
About you:

7 years total experience
Experience with Australian tax is essential
CA/CPA qualification is essential
Strong expertise in compliance, with additional experience in GST (advantageous)
If this sounds like the role for you, click APPLY NOW or email ... Click here to view more detail / apply for Tax Manager

Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy.


 


Venues NSW takes an intergrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset all of which helps us deliver key projects and secure outstanding content.


 





ABOUT THE ROLE 
Venues NSW has an exciting opportunity for
... Click here to view more detail / apply for Event Operations ? Event Manager

Immediate Start: short and long term assignments as well as permanent opportunities
Short and Long Term assignments
Flexibility and variety

Fusion Careers have a reputation for providing quality employment opportunities with great companies for candidates based in Norwest, Hills District, Parramatta, Macquarie Park, Western Suburbs & surrounding regions.
We have a great success rate of temporary assignments becoming permanent sothe more we candidates we place, the more candidates we need to fill the new opportunities coming through!
We are currently looking for professional, well-presented and flexible candidates who are available at short notice and have proven office support experience in the following areas:

Administration Assistants
Personal/Executive Assistant
Accounts Officer Payables and Receivables
Team Assistant
Receptionists
Project Administration/Coordination
Sales Coordinator
Customer Service Coordinators (office environment)
Data Entry

The key attributes essential to be
... Click here to view more detail / apply for Professional Customer Service, Accounts and Admin Temps!

19th November,
Join us at Essential Appointments as we seek top-quality temps to make a difference in the realm of customer service.         Why Choose Us?

Collaborate with exceptional clients
Enjoy competitive hourly rates
Work across various locations
  
At Essential Appointments, we're on the lookout for top-quality temps to join our team. Our clients represent diverse industries, many of them at the forefront of their respective fields. We're counting on YOU to fill pivotal roles within their teams, including:


Call Centre
Customer Service Officers
Internal Sales
Outbound Sales
  
Your Responsibilities Will Include:


Efficiently processing sales orders
Handling customer order requests
Skillfully resolving customer issues
Engaging in warm calling
Order processing and other tasks as needed
  
Experience Required for Success:


A minimum of two

... Click here to view more detail / apply for Customer Service ? Seeking Exceptional Temporary Talent!

FastScaff is a trusted provider of full-service scaffolding solutions in Mount Isa and North West Queensland. Committed to excellence and community, they prioritize safety, efficiency, and employee well-being. Their services cater to a range of projects, including shutdown support and working-at-heights maintenance.

To maintain their high standards and support their growing operations, FastScaff is seeking an Office Manager. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach. This role is crucial in overseeing the administrative and operational functions of the team, ensuring smooth workflow and efficient project management.
If you're passionate about contributing to a successful and values-driven organization, consider joining FastScaff. This is an opportunity to work on exciting projects, collaborate with talented professionals, and make a positive impact on the community.

Salary: $73,150 per annum plus superannuation

Job Details: Full time, 38 hours per week

Location: 17 Barkly Hwy (miles end) , Mount Isa, QLD, Australia

Key Responsibilities and Duties:

- Develop and implement strategic office plans, setting priorities and service standards to optimize efficiency and productivity.
- Effectively allocate human resources, space, and equipment to ensure optimal utilization and cost-effectiveness.
- Assign work to staff, monitor performance, and provide guidance and support to foster a positive and productive work environment.
- Manage office records, accounts, and financial transactions to maintain accurate and up-to-date records.
- Liaise with professionals and external stakeholders to coordinate office business, resolve issues, and build strong relationships.
- Ensure the maintenance of office equipment and supplies, and oversee facility upkeep to maintain a safe and functional workspace.
- Ensure adherence to occupational health and safety regulations, government legislation, and company policies and procedures.
- Coordinate personnel activities, including recruitment, promotions, performance management, payroll, training, and supervision to attract and retain top talent.
- Demonstrate strong organizational, time management, and communication skills, as well as proficiency in Microsoft Office Suite and relevant office software.
- Be proactive, solution-oriented, and committed to continuous improvement, with a strong attention to detail and accuracy.

Essential Skills:
> Strong communication skills;
> Strong Organizational and Time Management Skills
> Proficient in Technology

Relevant Experience and Qualifications:
> Minimum 1 year of related experience.

Customer Service/Operations
Job no: Work type: Full Time Location: Mt Pleasant Categories: Leadership & Management, Sales


Full Time  Position  Guaranteed base earnings  Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Mackay  Customer Service Team is seeking a passionate, customer service focused Customer Service Manager to join them in delivering Great Service, Always! to their customers.
In this role you will:
  Actively manage Harvey Norman customer repairs & servicing   Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date   Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer

... Click here to view more detail / apply for Customer Service/Operations

Join us and celebrate the beauty of human experience.




Step into our world of creativity and joy!




Discover your potential by embracing our culture of learning.




Find out more about your recruitment journey with us.











Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances


... Click here to view more detail / apply for Associate Category Manager

Job Title: Quality Assurance Manager
DirectIT Pty Ltd.

Job Description:
DirectIT is looking for an experienced Quality Assurance Manager to join our team. This is a full-time position with a starting salary at $73,150 + Superannuation.

As the Quality Assurance Manager, you will be responsible for ensuring the quality of our telemarketing operations by monitoring, evaluating and coordinating systems. You will be responsible for identifying areas of improvement and making recommendations to management for process improvement. You will work closely with DirectIT’s operations team to ensure that agents are trained and equipped with the necessary tools to meet the high standards within our organisation.

Responsibilities:

• Develop and implement quality assurance procedures, including system monitoring, scoring, and feedback to agents
• Identify areas of improvement and make recommendations to management for process improvement
• Collaborate with training and operations departments to ensure that agents are trained and equipped with the necessary tools to meet standards
• Conduct regular audits to ensure compliance with company policies and procedures
• Provide coaching and feedback to staff members on areas where improvement is needed
• Analyze data to identify trends and areas of opportunity for improvement
• Participate in cross-functional teams to drive process improvement initiatives
• Create reports and present findings to management on a regular basis
• Ensure that all quality assurance activities are conducted in compliance with applicable laws and regulations

Qualifications:
• Bachelor's degree in business administration, communication, or related field
• At least 2 years of experience in a Quality Assurance role, preferably in a telemarketing or call centre environment
• Excellent communication and interpersonal skills
• Strong analytical skills and attention to detail
• Proven ability to identify areas of improvement and drive process improvement initiatives
• Knowledge of quality assurance best practices and techniques
• Familiarity with call center technologies and systems
• Ability to work independently and in a team environment

If you meet the above qualifications and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.