• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Customer Service Manager to lead our customer service team.

About the Role:
This full-time position of Customer Service Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the customer service team, ensuring our customers receive an outstanding shopping experience.

You will be responsible for the management, training and development of the customer service team. This includes performance managing team members and setting development programs to ensure the team are continuously striving for excellence.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department standards, professionalism, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Leadership skills to provide ongoing support, training and development for your team
• Timely performance reviews of team and development programs for continuous improvement
• Staff presentation and professional execution
• Development of 2IC
• High standards in visual presentation
• Safety and compliance management including participation in department audits
• Personnel cost management, rostering and achieving appropriate coverage to store requirements

What we need from you:
• Previous supermarket customer service experience
• A passion for customer service in a fast paced environment
• A leadership style to engage, mentor and lead a team to hold them to a high standard
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, you will receive an attractive salary package and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.
We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central Westand Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Grocery\ Long Life Manager to lead our grocery team in our Bathurst store.

About the Role:
This full-time position of Grocery\ Long Life Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the grocery department. Ensuring the highest quality shopping experience by delivering a high standard of product, whilst engaging effectively with customers to maximise sales and profit through effective planning, merchandising and inventory control.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department appearance, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Lead and provide ongoing support, training and development for your team
• Ensure the execution of pricing, promotions and marketing plans
• High standards in visual presentation and store standards
• Inventory management including ordering, maintaining date and rotation of products
• Safety and compliance management including participation in department audits
• Profit and loss management, including sales, gross profit and shrinkage budgets/targets
• Personnel cost management, including rostering

What we need from you:
• Previous supermarket department manager experience
• Customer service focused
• Ability to engage, mentor and lead a team
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, You will receive an attractive salary package of between 60-75k gross and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs.

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 450 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.

We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

Showroom Sales Manager Belrose NSW Nick Scali has been a nationally recognised household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand with plans to continue to expand throughout 2023. We pride ourselves on being the market leader and experts in luxury furniture design. We have an exciting opportunity for an experienced Sales Manager to join our team in Belrose.    What's on offer: Competitive annual earnings based on relevant experience - potential to earn an OTE of up to $150,000, which includes Commissions, store management bonuses, and super Exciting opportunities for career growth and advancement   About you:  Proven track record of surpassing sales targets in high-end or hard-sell retail environments  Strong leadership skills with a focus on coaching and developing sales teams Comfortable in committing to work most weekends  Immaculate personal presentation and communication skills in line with the brand's high-end image   About the role:  Oversee the daily store operations to ensure efficiency and exceptional customer service Create and maintain a welcoming store environment Provide exceptional product knowledge and offer solutions to customers' furnishing needs Lead and inspire a high-performing sales team to achieve and surpass sales goals  Follow up on customer inquiries and maintain strong customer relationships   If this sounds like you then please submit a detailed resume in your application, or contact the Talent Team on 02 7257 0135 if you have any questions.

Click here to view more detail / apply for Showroom Sales Manager

Job Purpose
The Modification Manager is responsible for overseeing and managing all aspects of the modification process & the implementation of approved ECR’s within the organization. This includes coordinating and implementing changes to systems, processes, or products to improve efficiency, functionality, and compliance. The Modification Manager plays a crucial role in ensuring that modifications are planned, executed, and monitored effectively while aligning with ECR implementation Schedule.

Key Responsibilities and Accountabilities
• Modification Planning: Develop and maintain a clear modification plan, including scope, objectives, timelines, and resource allocation. Manage the project plans, schedules.
• Stakeholder Collaboration: Work closely with cross-functional teams to understand modification requirements and gather feedback. Ensure project goals align with the company's strategic objectives.
• Risk Assessment: Identify potential risks associated with modifications and develop mitigation strategies.
• Quality Assurance: Ensure that all modifications meet quality and compliance standards.
• Documentation: Maintain detailed records of modification.
• Manage daily, weekly, and monthly the Fleet Modifications on behalf of the HRCABO on NIF Project.
• Participate to daily VMC meetings to assure that HRC Modification Scopes of Work is visible to stakeholders timely manner.
• Review the Project Plans and provide input to ensure they support the businesses objectives.
• Report all safety Incidents or near misses.
• Take any reasonable steps to ensure the health and safety of yourself and others subject to any limitations and/or obligations defined within HRC HSSE management systems.

Policies and Procedure Responsibilities
• Ensure compliance with HRC procedures and relevant legislative requirements.
• Ensure compliance with HRC Fitness for Work Policy, including HRC Drug and Alcohol Management Plan
• Ensure compliance with all emergency plans and procedures and ensuring they are displayed as appropriate within your area.
• Ensure compliance with all relevant Rail Safety legislation.
• Ensure all work is compliant with RCN Project Management policies and procedures.

Qualifications and Education Requirements
• An appropriate qualification in an Engineering or project management discipline.
• A minimum of 8 years Rolling Stock experience.
• Understanding and working knowledge of project management practices.
• Problem-solving and analytical abilities.
• Knowledge of quality assurance and compliance standards.
• Excellent leadership and communication skills (oral & written) including strong negotiation and influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally.
• Proficient skills in computers: MS Word, Excel, email.

Cashier and HR Payroll Manager
Central West NSW 2671

? Above Award Wages
? Opportunity to work within a great team culture
? Excellent career growth opportunities
? Progressive family owned company that is flexible to your needs

Bernardi's are looking for a bright, bubbly and helpful CASHIER AND HR PAYROLL MANAGER for our Supermarket.

ABOUT THE ROLE....
The Store Cashier and HR/Payroll Manager multiple roles as follows. Store Cashier, requiring to undertake the banking, balancing of the cash safe and supplying change daily to the Customer Service Department.
As HR/Payroll Support the duties include ensuring the timely and accurate processing of payroll as well as assisting the Store and Department Managers in the implementation of Human Resources best practice.

In this role you will be Responsible for:
Cashier
o Answer incoming telephone calls and direct to the correct department
o Daily banking including balancing of cash registers as/if required and report to Customer Service Supervisor any discrepancies of takings
o Balance cash to daily financial reports
o Deposit cash, cheques with Bank on a daily basis
o Provide change to the Customer Services Department on a daily basis
o Balance cash safe as required
o Maintenance of Customer accounts including the distribution of them each month, sourcing invoice copies and the pursuing of those that are overdue.
o Collect, deliver and distribute all incoming and outgoing mail
o Operation and balancing of cash register as/if required
o Maintaining of Smart Shopper spreadsheets

Human Resources
o Maintain Online applications so the Store and Department Managers can easily access applications from prospective employees
o Assist in the organisation of interviews as required including:
? Contacting applicants for interview
? Required paperwork including relevant interview
questions, practical test, resumes etc is provided
to the interview panel
? Interview panel member – if required
o Ensure employee SF-18 ‘Notification of New Employee’ form is completed and forwarded to Support Office as/if required
o Assist in the induction process of the new employee including organisation of:
? Required paperwork including Letter of Appointment/contract for new employee prior to commencement of employment
? Department walk on the day of commencement of employment
? Bernardi Group induction is undertaken within 2 weeks of commencement of employment
? Performance reviews are undertaken at the 1 & 3 months mark by Store and/or Department Managers ensuring you set alarm in Microsoft Outlook to remind them.
o Ensure all required paperwork is filed on employee personnel file
o Assist in HR/Payroll Audit as if required
o HR quarterly agenda (WHS, in the Aisle talk, training, behaviour reminders) need to be completed within the current Qtr. Must work with relevant managers to ensure it’s all done on time.
o Liaise with Department Managers and Store Managers to ensure all employees participate in ‘In the Aisle’ talks
o Organise uniforms for all employees as/if required

Payroll
o Ensure the Store’s payroll is ready for processing by Support Office by no later than pay Monday at 12 noon including:
? Accurate input and checking of timesheets including ensuring employee shifts are allocated to correct departments and employee leave taken is correctly recorded
? Compilation and completion of Payroll Adjustment form including employee leave, required employee deductions, etc.
? Create new employees in Payroll
o Assisting support office with payroll/HR duties as required
o Other duties including customer service and use of registers as required

IS THIS YOU.....?
? Well presented
? Professional and Excellent communication skills with an extrovert persona
? Energetic and loves a fast paced enviroment
? Customer service focused
? Understanding of supermarket best practice
? Enthusiasm to work within a team environment

QUALIFICATIONS AND WORK SKILL REQUIREMENTS - desired but not essential
? Certificate III in Business Administration
? Experience with Payroll or willing to learn
? RTW coordinator course/certificate
? Recent work experience within the Retail Sector
? Demonstrated excellence in written, verbal and interpersonal communication skills
? Demonstrated working knowledge of Microsoft office
? Demonstrated ability to prioritise and plan work to meet deadlines
? Demonstrated attention to detail & work accuracy

ABOUT US....
We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

The Bernardi Group have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

HOW TO APPLY....
We are not currently asking for a resume from you. Simply complete your work history & education information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role. Shortlisted
applicants may be requested to submit a resume at a later date.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.

APPLY NOW!!

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.As part of our Vehicles and Tactical Systems business, our Protected Vehicles team is primarily focused on the design, manufacture, delivery and support of protected mobility vehicles on a global scale. We are very proud of everything we do in support of both the Bushmaster and Hawkei platforms as we all work together towards our purpose in “Building A Future We Can All Trust".In this dynamic environment, the PRV team is excitedly seeking its newest member to join us. We offer an outstanding opportunity for an Engineering Delivery Manager (EDM) to bring their expertise and passion to oversee solution engineering activities at a specified level (solution or solution element). This pivotal role focuses on the technical management aspects, ensuring the effective delivery of our engineering solutions.Why Thales?Family Friendly Workplace Certified Company with genuine care for employee, great flexibility and benefits.Attractive remuneration + bonus + family medical insurance.ThalesFlex – Hybrid work environment (3 days in the office, 2 days from home).Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W.Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance).Modernised Paid Parental Leave with up to 20 weeks or carers leave.Veterans Leave.Novated Lease options.Family support through…

Click here to view more detail / apply for Engineering Delivery Manager

Retail Manager (General) (Online and Instore)

Are you passionate about gemstones, marketing, and delivering exceptional customer experiences? Austgems Pty Ltd is seeking a highly motivated and experienced, full time Retail Manager (General) to lead our online and instore opal sales establishment. As a Retail Manager, you will be responsible for overseeing all aspects of our opal sales, customer service, and marketing efforts. This role requires fluency in both English and Mandarin, as we have a rapidly expanding Chinese client base.

Responsibilities:
Store Operations:
· Oversee the day-to-day operations of our online and instore opal sales establishment.
· Ensure product listings are accurate, up-to-date, and visually appealing.
· Maintain retail inventory and procure opal stock at optimal levels and pricing.
· Continuously improve online and instore experience, creating a customer friendly and responsive environment.
Sales and Marketing:
· Develop and execute effective marketing strategies to promote retail sale of our opal products.
· Analyze market trends and customer preferences to identify opportunities for growth.
· Set retail pricing.
· Implement promotional campaigns and special offers to increase retail sales and customer retention.
· Create engaging content for our social media platforms.
Customer Service:
· Provide outstanding customer support to English and Mandarin-speaking retail customers in person and via email, chat, and phone.
· Address customer inquiries, concerns, and complaints in a timely and professional manner.
· Ensure that retail customer feedback is collected and used to improve products and services.
· Work towards building long-lasting customer relationships and brand loyalty.
Team Management:
· Build and motivate a team of sales associates and customer service representatives.
· Set performance goals, provide regular feedback, and conduct performance evaluations.
· Foster a positive and collaborative work environment that encourages teamwork and creativity.
Performance Analysis:
· Monitor key performance indicators (KPIs) and sales metrics to evaluate the effectiveness of marketing strategies.
· Generate reports on retail sales performance, customer feedback, and website analytics.
· Use data-driven insights to make informed decisions and drive continuous improvement.

Requirements:
1. Fluency in both English and Mandarin is essential to cater to our customer base.
2. Proven experience in retail store management (online and instore), preferably in the gemstone industry.
3. Strong understanding of e-commerce platforms and online marketing strategies.
4. Excellent communication and interpersonal skills to engage with customers and team members effectively.
5. Demonstrated ability to analyze data and make data-driven decisions.
6. Exceptional leadership skills to lead and motivate a team to achieve retail sales targets.
7. Customer-focused approach with a passion for delivering outstanding service.
8. Highly organized with the ability to multitask and prioritize tasks effectively.
9. Preparedness to travel widely throughout regonal and remote NSW for extended periods of time visiting and liaising with opal miners / opal wholesalers

Join our dynamic team and become an integral part of our business. If you are a self-driven individual with a passion for gems, sales and marketing, we'd love to hear from you! Please submit your application, including your resume and a cover letter detailing your relevant experience and language proficiency.

Salary range: $70,000 to $80,000 per annum.

This advertisement was first published on 12 February 2024
Applications and expressions of interest will be accepted till 16 March 2024

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about…

Click here to view more detail / apply for Customer Service Team Member

Hi, we’re Ampol.  We are powered by our people!  We're reinventing the?freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams. ?Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.?  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180  Duties and Responsibilities:  Creating the best one stop shop convenience experience for our customers  Driving profitability and minimising costs, expenses and waste  Managing competing priorities in a fast-paced, compliance-focused environment  Turning our convenience retail strategy into a reality  Must have good availability & have willingness to work weekends and overnights when required!  We will provide you with:  Offering access to world-class training.  Competitive salary package  Career progression and incentive schemes.   Be part of a diverse and inclusive workforce.   Recruitment process...  In terms of next steps, if you are successful in progressing within the recruitment process you will be contacted for a phone interview. Should you be successful from this, you will be invited to a first interview.  We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender).…

Click here to view more detail / apply for Assistant Store Manager - North Ryde

Applicants should also possess the following attributes:Be a quick learner, highly organised and able to multi-taskStrong attention to detail, time management and problem-solving skillsAbility to work independently and as part of a small teamPossess good communication skills, both written and verbalAuthentic customer service skills to engage in ongoing client relationshipsCourteous, professional & confident phone manner – ability to take effective messagesReliable, responsible and punctualWillingness to learn and develop knowledge around laboratory testingDesirable Experience:Knowledge of Xero accounting softwarePrevious experience in a customer service / administrative roleAn interest in science and/or agricultureOur admin team operates between 8:30am and 5pm Monday to Friday, with staggered starts between team members. On the job training will be provided across our services, systems and processes.All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted. This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 61 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.  In 2022, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins Agro Testing is an accredited Agricultural testing laboratory that specialises in Soil, Plant and Water testing with laboratories located in Hindmarsh South Australia, Belmont Western Australia and Burleigh Heads Queensland. Our client base includes farmers, agronomists, rural retailers and research organisations with our samples originating from all across Australia.Full time permanent role 37.5 hours Monday – FridayImmediate…

Click here to view more detail / apply for Customer Service/Administration Assistant

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Join us as our new Cleaning & Laundry Program Manager , within our Customer Experience team, dedicated to providing our customers with the best life possible. Your impact will reach across Retirement Living, Residential Aged Care, and Home Care, to deliver programs that offer personal and innovative solutions that align with our customers' needs and happiness. RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors . Established in 1911, we are driven by our vision to create proud communities, living their best lives . We are dedicated to helping all individuals under our care thrive, every day. Who are you:

Certificate III in Cleaning Operations or similar
An understanding of aged care, accessibility standards and regulatory compliance.
Demonstrated experience leading and implementing laundry and cleaning services programs within a complex organisation.
3+ years in Aged, Healthcare, or Hotel organizations, showcasing relationship-building and influencing abilities.
Proven track record of effectively communicating and driving programs across multiple sites.
Demonstrated experience in establishing and maintaining high standards for quality care and support services.

Join RSL LifeCare because:

Competitive remuneration package and Not for Profit Salary Packaging.
Annual leave loading of 17.5%
Flexibility within a hybrid working environment.
Team-building activities, wellbeing days, and volunteering opportunities.
Personal and professional development support.
Collaborative and passionate team environment.

Our commitment to diversity: We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel and their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability. Please click here to apply.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Ballarat team as an Account Manager. BlueScope Distribution is a single-source provider of steel and aluminium product, processing and service solutions. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification.  BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

In this customer-facing opportunity, you will build strong partnering relationships with our valued customers. With your sales aptitude and exceptional customer relationship skills, you will play a key role in servicing and developing your client portfolio to achieve profitable growth of revenue, margin and market share for the business. 

This opportunity includes a competitive remuneration package including a laptop, phone, company vehicle and Profit Share Program (annual bonus). You will have access to various health and well-being initiatives including Employee Assistance Program as well as on-going training, support and development. 

What Will You Do?

As part of the experienced Ballarat team, you will:

• continue to build strong partnerships with our existing customers and identify service improvement and growth opportunities  
• develop and execute targeted call cycles and account strategies aligned to business objectives, individual customer requirements and market conditions
• work collaboratively with internal stakeholders to resolve customer queries and deliver an exceptional service level
• ensure effective price management for accounts

More About You

Along with your ability to build sustainable relationships with customers and internal teams, you will bring: 

• account management experience within a business-to-business environment  
• an ability to understand customer requirements and create attractive product and service solutions 
• demonstrated aptitude to monitor customer and market conditions and address any opportunities
• competency in using CRM or similar computer systems (e.g. Salesforce) and Excel 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Sunday 28th January 2024

Want to work with a team of real, sleeves-up, get-the-job-done people? At a place where you get to help people out and see familiar faces every day while serving plumbers and builders?  At Tradelink, we’re about much more than just making a sale. We really value the relationships with our customers and believe in creating great experiences and finding solutions for every single one. Why? So they’ll come back to see us for their next project… and the one after that! Your role as an Assistant Branch Manager? Helping to make it happen! The Tradelink Opportunity There’s never been a better time to join us - with a clear vision and strategy in place, we’re making great progress. As an Assistant Branch Manager, you’ll have the guts and heart to be bold. You’ll know what it takes to help make a branch successful, and you won’t be afraid to roll your sleeves up and get the job done - from supporting the daily operations, to helping our customers, you’ll work hard to make it happen. Does this sound like you? Read on! As an Assistant Branch Manager, here’s what a typical day might look like for you:  You’ll have safety at the heart of how you work, with a real focus on supporting the team to go home safe everyday You’ll engage with the team and be a natural go-to person, motivating them to do great work whilst building their knowledge and skills   You'll help with the direction, coordination and oversight on counter sales, picking, packing and dispatch of customer orders You’ll work alongside the Branch Manager to help drive the growth and profitability of the branch Ready for the challenge?  Here’s what you’ll need. What matters most is that you’ll really care about your work, the customers, and the people you work with.  You’ll also need: An understanding of meeting health & safety requirements Experience in cash handling and financial transaction management Be a team player: hard-working, humble and ready to get the job done!! Be a great communicator: with the team, the customers and the Tradelink community.  If you’ve got experience working in retail trade and have been looking for a step up, this could be a great opportunity to grow your career. We offer industry-leading training and development programs with the support of people who believe in helping and backing each other because they know we’re better together.  Why Tradelink? Real People, Always.  We’re a well-respected Australian brand built on real, hard-working people. There are so many stories of Tradelink people doing great work and progressing in the business - either stepping up, moving across or growing right where they are. And you can do that too! Here’s why our people love…

Click here to view more detail / apply for Assistant Branch Manager - Tradelink Charmhaven

Customer Service Manager City Fringe As a result of continued growth, Hickinbotham, SA's largest and longest established building and development group, seeks a Customer Service Manager to join our dynamic team located in our modern office close to the CBD.  The Hickinbotham Group incorporates several successful business units, including three market-leading building brands, large-scale greenfield development, finance, and a national craft spirits operation. We have a strong focus on recruiting and retaining the very best people in our quest to provide fantastic service to our customers and are seeking a like-minded individual who has a common-sense approach to management to join our highly regarded team. This is an exciting opportunity for an experienced professional to join our highly regarded leadership team in a fast-paced and stimulating environment. This important role would suit a high calibre individual with excellent people skills and a pragmatic 'can-do' approach. About the role: - Be instrumental and influential in driving a positive working culture where the company values, policies, procedures, and people initiatives are understood, practised and constantly reinforced. Proactively lead, motivate and manage the Client Services Team with open communication and timely identification and resolution of issues or obstacles. Lead with a focus on continuous improvement and a positive 'can-do attitude. Deliver exceptional customer service Maintain strong relationships with product suppliers Actively participate in the performance review process Work in conjunction with the overall operations team and department managers Contribute to business and people planning and develop strategies to improve against key performance measures. Along with being reliable, loyal and trustworthy, it is essential that you have the following attributes: - At least five years' experience leading teams to deliver business outcomes. Clear and concise written, verbal, and interpersonal skills. Ability to work autonomously and collaboratively as part of a team. Excellent time management and prioritisation skills. A proven ability to achieve objectives and demonstrate actual results. Ability to communicate professionally, pragmatically and with influence. A passion for driving organisational performance. Ability to effectively support the development of others through coaching, mentoring and guidance. A positive, 'can-do attitude. A communicative and collaborative approach to working with stakeholders both externally and internally. Strong business acumen. Highly developed presentation with excellent communication skills. A track record of success.  The successful applicant will have a successful track record of at least five years of successful management experience in a commercial environment. Applicants must be highly professional, confident, have the strength of character to generate respect from teams, and have a natural aptitude for people management. If you possess these attributes and want to join our professional and corporate environment where people receive recognition and reward for their hard work and commitment. In that case, this role will provide you with an exciting career opportunity.An excellent remuneration package…

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HSE Manager Albert Park SA WHO ARE WE! PEER is a non-profit industry-based organisation, a Group Training Organisation (GTO) and National award winning Registered Training Organisation (RTO), delivering nationally accredited training packages to meet South Australia’s skill development needs. THE POSITIONThe HSE Manager will manage day to day activities and ensure that a set of systems are in place to manage, control and measure the Work, Health and Safety across all of PEER’s services to ensure that all statutory and regulatory requirements are met.The HSE Manager implements and maintains best practice work, health and safety processes and procedures including the physical inspection and assessment of PEER RTO facilities and GTO host sites to prevent workplace incidents and promote a culture of zero harm.The position ensures that PEER maintains a set of systems to control, measure and manage physical and psychological safety, ensuring the organisation achieves compliance with WHS Statutory and regulatory requirements.The role works collegiately will all business units, with autonomy in prioritising and completing tasks. This involves working professionally and co-operatively in a team environment with both internal and external stakeholders, including the PEER Executive Group, Training team, Apprentice and Trainee Supervisor team and Host Employers.We offer an attractive remuneration package, including a fully maintained company vehicle, flexible work arrangements, and one RDO per month.  We also provide opportunities for ongoing education and professional development.For a confidential discussion about this role or to learn more about what it's like to work at PEER, please contact PEER Recruitment Manager - Brooke Sapio on 0439 088 643.We actively work on creating a safe and inclusive environment free of discrimination, one where our team feel a true sense belonging and the principles and practices of diversity are promoted and embraced. We welcome diversity and invite candidates of all ages, those with disabilities and Indigenous Australians to apply. Applications will close on 8 January 2024. 

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VYAS FAMILY PTY LTD t/a SILVER OAKS MOTEL Position : Hotel & Motel Manager Company VYAS FAMILY PTY LTD t/a SILVER OAKS MOTEL We are seeking a highly motivated and experienced to join our team at Silver Oaks Motel. As the manager, you will be responsible for overseeing all aspects of the hotel and motel operations, ensuring exceptional guest experiences, and driving business growth. Tasks and Responsibilities Plan activities and allocate responsibilities to achieve the most efficient operating model for the resort Lead kitchen, housekeeping and reception staff members to perform their best and to provide excellent customer service Deal with maintenance issues, shortages in staff or equipment, renovations, etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Collaborate with external parties such as suppliers, agencies, event/function planners, etc. Observe liquor, arcade games, and other laws and regulations Manage bookings, room rates and revenue control Develop marketing strategies and social media accounts management Manage the online image of the business and the room rates Manage overall financials aspect of the business, including sales and expenses management, dealing with Accountants and other financial agencies as required Plan, monitor execute company budgetary plans and expenses Oversee purchasing and analyse & interpret financial information to ensure the business is profitable Monitor sales results and profit margins to ensure the company meets monthly and yearly targets Develop and implement an intuitive and efficient marketing strategy to promote services Maintain statistical and financial records and create reports to show to the Director Communicate with customers when appropriate, welcome them in the facilities, address their complaints, find solutions to problems, offer information Plan and execute recruitment processes for staff of all levels and departments? Provide necessary training and performance feedback for all employees ? Supervise work at all levels overseeing receptionists, kitchen staff, maids, office employees and set clear objectives for each department  Qualification Requirements Proven experience as a hotel or motel manager, with a minimum of 5 years in a similar role Strong leadership and organizational skills Excellent communication and interpersonal abilities Proficient in hotel management software and Microsoft Office Knowledge of local tourism industry and market trends Ability to work under pressure and handle multiple tasks simultaneously Diploma or degree in hospitality management or related field preferred Benefits Competitive salary package Performance-based bonuses Health insurance coverage Paid vacation and sick leave Ongoing training and professional development opportunities Supportive and collaborative work environment Opportunity for career advancement within the company To apply, please visit our website at [website link] and submit your resume and cover letter. For any inquiries, please contact [recruiter email]. About Company Silver Oaks Motel set in Gilgandra, Silver Oaks Motel set in Gilgandra, Silver Oaks Motel features a seasonal outdoor swimming pool and a garden. Among the facilities of this property are a 24-hour front desk along with free WiFi throughout the property. The motel has family rooms.The units come with air conditioning, a fridge, a toaster, a kettle, a shower, a hairdryer and a wardrobe. Salary: $70000-90000 Job Publish: 21-12-2023 Job Expire: 20-01-2024 Please click to View more detail / apply .

Committed to long term sustainability and employee retention, this company is investing in exciting initiatives including innovative supply chain advancements and system upgrades. This role will join an experienced procurement team, who display camaraderie, professionalism and a commitment to delivering multiple projects to a high standard. Located in the northern suburbs, this role is open to candidates with varied industry backgrounds including capital projects and manufacturing. Key responsibilities

Strategic procurement across multiple categories and multiple programs
Management of existing preferred suppliers, ensuring mutually beneficial relationships and driving added value for the organisation and its customers
Analysis and reporting of supplier performance, supply chain risks and procurement activities to identify long term opportunities for improvement and savings
Ensuring best practice is always followed in relation to procurement activities, while achieving procurement outcomes
Managing multiple projects and deadlines within a challenging supplier market, while maintaining a customer focus and managing risk appropriately

Essential Criteria

Minimum 5 years' experience in sourcing, procurement, purchasing or supply chain
You will be passionate about achieving procurement outcomes and eager to work collaboratively with suppliers and internal stakeholders to achieve project deadlines

This is a permanent, full time position with added flexibility of hybrid work from home options. You will have the opportunity to join this organisation at a key stage of their ongoing growth trajectory and truly make the role your own, adding value internally and externally. You will receive recognition for your achievements and enjoy guidance of industry professionals from diverse backgrounds, and long tenured staff members. You will be work with industry professionals, and grow your procurement career with involvement in complex, high value contracts and negotiations
To apply for this opportunity, please submit your CV via the link or call Randstad's Procurement specialists, Bridie Taglienti and Rachel Homer on 0409 238 997.
If this is not the role for you but you are interested in hearing about further opportunities about positions within procurement, contracts and supply chain, please feel welcome to connect for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Title: Restaurant Manager
Occupation: 141111 Cafe or Restaurant Manager
Salary: $65,000.00 - $80,000.00 plus super
Company: Roy Hammond Pty Ltd
Location: 24-28 Armstrong St N, Ballarat Central VIC 3350
Hours: Full time-38 hours per week
Experience Required: min 2 years in relevant role.
Visa Sponsorship: Nomination for temporary work visa and/or Permanent Residency will be considered for eligible candidates.
Roy Hammond
Inspired by the great cocktails bars of the world, yet distinctly local in its menus and undeniably chic in its interiors; Roy Hammond is an experience like no other. Guests enjoy the finest wines and enticing cocktails made by bar tenders who know how to create a unique experience for every guest. The bar menu is Asian inspired as well as seasonal ingredients sourced from the lush Victorian countryside and evolves, keeping guests at the cutting edge of culinary fashion.
Why choose Roy?
Roy Hammond is located in Central Ballarat, offering you a relaxed regional lifestyle, whilst still being within an hour of Melbourne and the Surf Coast. In return for your commitment, we will provide you with fantastic career and training opportunities and excellent working conditions with a supportive and fun team.
Duties: Some of the duties you will be required to perform include:
• Hiring and training new staff
• Office and Admin duties including financials.
• Stock and ordering
• Shift Management
• Reporting to Owners/Directors
PLEASE NOTE: Only successful candidates will receive a reply. Applicants who contact the employer directly or submit applications outside of this online portal will not be considered.

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.Our Leadership team is dedicated to your safety, success, and growth! The OpportunityWe have an exciting opportunity for an experienced Workshop/ Production Manager to join the team in Mile EndYou will be responsible in ensuring the smooth running of the workshop and that the appropriate method of repair is adhered to, estimate is followed and that quality is paramount. Role responsibilitiesEnsure the site remains a safe working environment for all staffProcess vehicles upon arrivalAssist with the ordering and receipting of parts, paint and consumablesManage the repair process to ensure timely, cost effective quality repairs are carried outManage the production of the site to meet the set productivity targets and customer expectationsAssist in the management of the site to ensure profitability and customer satisfactionOversee the housekeeping within the workshop Does this sound like you?Previous experience in similar management role within the collision repair industryExcellent communication and interpersonal skillsAbility to set and adhere to deadlinesDemonstrated ability to problem-solveStrong organisational skills and the ability to delate tasks.Proficient in the use of all Microsoft Office applications in particular excelThe ability to motivate, manage and get the best out of your teamStrong commitment to work in a safe mannerBe reliable, punctual & hardworking We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business. BenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesCapital S.M.A.R.T is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW or call Kate on 0438 259 870

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Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Your Role
You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and requirement; as well as providing specialist complaints advice and ongoing maintenance and promotion of the Chubb risk and compliance framework for Australia and New Zealand.

Your Responsibilities
- Investigate, analyse and prepare determinations of complaints for Internal Dispute Resolution (IDR) in Australia and New Zealand;
- Prepare External Dispute Resolution (EDR) responses for the Australian Financial Complaints Authority (AFCA) and New Zealand’s Financial Services Complaints Limited (FSCL);
- Liaise with AFCA/FSCL where appropriate;
- Attend EDR Conciliation Conferences in order to reach negotiated settlements with customers/ their representatives;
- Refer IDR determinations to the Dispute Resolution Committee (DRC) to assist in determining the outcome of both retail and wholesale disputes;
- Liaise with business units to coordinate and deliver effective handling of complaints;
- Adhere to timeframes contained within the General Insurance Code of Practice. the New Zealand Fair Insurance Code and ASIC RG 271;
- Maintain thorough and up to date records in respect of assigned complaints;
- Identify and draft ‘Learning Points’ in respect of issues, themes and trends arising from complaints for reporting purposes;
- Conduct root cause analysis of complaints in order to identify ways to minimize complaints;
- Identify any possible breaches of relevant legislation, regulations and obligations by the business
- Identify and report Compliance incidents and breaches;
- Identify and escalate complaints which may be a potential media or legal threat to Chubb;
- In addition to the duties and responsibilities set out in this position description, the employee shall carry out any other reasonable work-related requests made by the employer.

Your Skills & Experience
- Tertiary qualification in law, commerce, accounting, business or similar is desired
- Knowledge of Financial Services regulatory compliance
- Complaints and dispute resolution experience and/or industry experience within banking, finance, insurance or superannuation (claims handling experience would be beneficial in understanding the process)
- Analytical skills- ability to solve complex problems and have a solution focused mindset
- Excellent oral and written communication skills
- Excellent attention to detail
- Ability to multitask and adhere to deadlines and work in a changing environment
- Ability to work autonomously and collaboratively
- Highly organised and possess great time management skills
- Ability to manage customer and stakeholder expectations;
- Proficiency in Microsoft Office Outlook, Word and Excel.

Applications Open: 15th of December 2023
Applications Close: 15th of January 2024

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

Nestled in the heart of Neutral Bay, you'll find Enoteca 128 Italian Restaurant & Wine Bar. They offer contemporary, well-executed Italian Cuisine. Expect to find menus that feature the best produce Australia has to offer and an ever-growing wine list to pair.

Enoteca 128 Italian Restaurant & Wine Bar is now looking for a talented RESTAURANT MANAGER to join their team.

The right candidate will be responsible for:

Coordinate daily Front of the House and Back of the House restaurant operations;
Deliver superior service and maximise customer satisfaction;
Respond efficiently and accurately to customer complaints;
Regularly review product quality and research new vendors;
Organize and supervise shifts;
Appraise staff performance and provide feedback to improve productivity;
Estimate future needs for goods, kitchen utensils and cleaning products;
Ensure compliance with sanitation and safety regulations;
Manage restaurant’s good image and suggest ways to improve it;
Control operational costs and identify measures to cut waste;
Manage cashing ups and budgets;
Promote the brand in the local community through word-of-mouth and restaurant events;
Train new and current employees on proper customer service practices;
Implement policies and protocols that will maintain future restaurant operations;

About you:

At least 2 years of experience as a Restaurant Manager;
Strong budgeting and cashing up experience;
Ability to manage multiple tasks at the same time;
Strong communication and interpersonal skills;

Job type: Permanent/full-time
Salary: $70,000 - $80,000

Sales & Estimating Manager – Painting Industry$110-130K Super Phone Car Comms!Genuine progression opportunities!WOW Recruitment is seeking a Sales & Estimating Manager for our client (Painting Industry) based in Sydney.This is an incredible opportunity for a skilled Estimator with a passion and drive for Sales to manage and grow the company’s customer-base!The role:As the Sales & Estimating Manager for this award-winning family-run business in the Painting industry, you will be responsible for managing and servicing existing customers, attending visits to site to estimate projects (Residential, Strata & Commercial), and working with Sales Consultants to deliver a smooth process from end-to-end.Perks & Benefits:$110,000 - $130,000 base salary!Amazing earning potential & clear commission structure!Company Phone, Laptop & iPadCompany Car & Fuel CardEarly finish Fridays!Effective training including coaching & development.Genuine Career Growth!Monthly Employee Rewards!Lots of Team & Social EventsYour Responsibilities:Conducting site inspections to identify most effective labour, material and access equipment requirements.Meeting with Strata Committees & Facility Managers for ProjectsCoordinate with Operations & Sales Team to ensure delivery of quotes to customers.Achieve weekly sales targets.Manage and lead painting team to ensure projects are completed effectively.Account managing existing customer base.Identifying new Sales opportunitiesAbout you:3-5 years’ experience in EstimatingPassion and drive for Sales and Account ManagementA sound understanding and / or working experience in Paint Industry is highly favoured!Project Management experience is desirableMUST have a clean driving licenseDo you want the opportunity to work for a genuinely great employer, who cares about YOU and your potential and want to be apart of a rapidly growing business?Then apply today or get in touch with Maria at WOW Recruitment for more information!

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Exciting Opportunity in Mosman, NSW Join Our Client as an Office Manager/Bookkeeper! Location: Mosman, NSW Salary: $85,000 Superannuation Work Schedule: 3 days per week (Accounts) 2 days (HR, Office, Admin, and Clerical) Are you a meticulous and detail-oriented professional seeking a dynamic role that combines bookkeeping with HR and office management responsibilities? If so, Our Client has the perfect opportunity for you! Position Overview: As the Office Manager/Bookkeeper, you will play a crucial role in maintaining the financial health of the company, ensuring compliance with Australian Accounting standards. This is a unique position where you will dedicate 3 days per week to handling accounts, with a strong focus on manual processing (all bookkeeping is paper-based). You will also be responsible for accurately transferring and entering this information into the Xero accounting system. The remaining 2 days will be dedicated to HR, office, admin, and clerical tasks. Key Responsibilities: Accounts (3 days per week): – Manual processing of financial transactions. – Accurate transfer and entry of paper-based accounting into Xero. – Ensure accurate recording and reconciliation of financial data. – Adherence to Australian Accounting standards.– HR, Office, Admin, and Clerical (2 days per week): – Oversee human resources functions. – Manage general office operations. – Perform administrative and clerical tasks as needed.Requirements: Proven experience in manual accounts processing (essential). Strong knowledge of Australian Accounting standards. Experience with paper-based accounting systems. Accurate transfer and entry of data into Xero. Exceptional attention to detail. Previous experience in HR, office management, and administration. Excellent organizational and multitasking skills.Benefits: Competitive salary of $85,000 Superannuation. Dynamic work environment in the heart of Mosman, NSW. Opportunity for professional growth and development.How to Apply: If you are a dedicated professional with a passion for both bookkeeping and office management, and possess experience in accurately transferring and entering data into Xero, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience .Join Our Client and be a key player in driving the success of our organization! We look forward to welcoming you to our team.

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WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe.  $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now! 

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