Launch Your Rewarding Career in Child Care (No Experience Needed!)

Do you have a passion for making a difference in the lives of children?

We are seeking enthusiastic and caring individuals to join our growing team as Child Care Support Workers!

In this exciting role, you'll play a vital part in creating a nurturing and stimulating environment for young learners. You'll work alongside experienced educators, assisting with daily routines, engaging in fun activities, and fostering the development of our precious little ones.

We're looking for someone who:

-Has a genuine love for children and a desire to see them thrive
-Is patient, energetic, and has a positive attitude
-Is a strong team player and enjoys collaborating with others
-Has excellent communication skills and enjoys interacting with parents and guardians
-Is reliable, responsible, and committed to providing high-quality care

While prior experience in childcare is a plus, it's not required! We offer comprehensive training and ongoing support to help you flourish in this rewarding field.

What we offer:

-Competitive salary and benefits package
-A positive and supportive work environment
-Opportunities for professional development and growth
-The chance to make a lasting impact on young children's lives

Ready to take the first step in your childcare career? We want to hear from you!

Please submit your resume and cover letter.

Join our team and make a difference today!

Registered Nurses (immediate start)

Full-time, part-time and Casual contracts available

Pay rate on parity with NSW Health plus shift penalty rates, in charge allowance and leave loading

SALARY PACKAGING UP TO $15,900 FOR PART TIME AND FULL TIME EMPLOYEES

Salary range, dependent on experience – from $75,000 to $102,000 p.a. plus penalties, allowances and salary packaging

What we are looking for

Current Registration with Australian Health Practitioner Regulation Agency (AHPRA) (Division 1)
Previous experience in supporting elderly and vulnerable individuals
Experience leading teams, AINs and providing effective delegation
Commitment to deliver clinical excellence in Aged Care
Knowledge of the Aged Care Standards
Ability to work independently and effectively manage time.
Just a 40-minute drive from Newcastle, situated in the picturesque area of Singleton, NSW. Mercy Services operates a beautiful 44 bed Residential Aged Care Facility. This facility offers a welcoming, family-like environment providing exceptional quality care for our residents.

We truly value our people and understand the incredible work that our front-line carers do each day as they offer care and support for the vulnerable.

What Mercy Services can offer to you

4 week regular rotating roster
Supportive, nurturing, and welcoming environment
Ongoing training and development, both in-house and external
Professional development opportunities
Salary packaging up to $15,900 for eligible employees
Free counselling services via our Employee Assistance Program

To Apply

Please click the Apply Now button. All applications should include a resume and a cover letter addressing the criteria listed above.

If you would like to discuss further, please contact our P&C team on 4962 6680 or alternately please email [email protected]

Mercy Services is an EEO employer. We celebrate diversity and support an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

The safety of our clients and residents is absolutely paramount. As part of our Employment screening process you will be required to undertake a National Criminal Record Check and Working with Children Check and NDIS Worker Check. Applicants must demonstrate the right to work in Australia.

Assistant in Nursing

Bolton Clarke (RSL care RDNS Limited) is Australia’s largest independent, not-for-profit providers of residential aged care, retirement living and home care operating nationally and internationally. Pursue your passion for aged care in a residential community as part of our Residential Aged Care (RAC) program.

We are looking for 5 Assistants in Nursing to work at our facilities based in Worrowing Heights of NSW. These positions will be available from April 2024. You'll be supported in your role by a welcoming, experienced team along with training and development opportunities. As an Assistant in Nursing with Bolton Clarke, you’ll enjoy:

• Competitive hourly rates + super + loading + salary packaging
• Generous salary packaging and not-for-profit tax benefits - including $15,900 salary packaging benefit and $2600 Meals and
entertainment benefit
• Permanent full-time position for up to 4 years
• Excellent work life balance with fixed and flexible shifts
• Exceptional operating standards to protect your health and safety
• A caring team environment with strong clinical and allied health support
• Training and support plus development opportunities
• Private health insurance discounts
• An Employee Assistance Program for staff and family

Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance. With comfortable, contemporary facilities and a committed team of clinical and care staff, our facilities provide an exceptional aged care environment that truly supports the health and happiness of older Australians.
About the Role:

Our Assistants in Nursing provide assistance to our residents and at home clients, ensuring they are supported with services and activities that are centred around their wellbeing, independence, interests and choices. These include:

• Assistance with their mobility and communication needs.
• Assistance with their meals.
• Engaging in social activities.
• Assistance with their personal care needs

As an Assistant in Nursing, you will be responsible for maintaining hygiene and residents’ personal care needs such as dressing, grooming, mobility and exercise, light domestic cleaning duties, laundry, feeding, food and drink preparation, accompanying residents on outings / appointments / recreational activities in accordance with Bolton Clarke policies and procedures along with any activities as delegated by the Registered Nurse.

To be successful, you will have:

• Strong and clear verbal communication skills
• Strong customer service skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Police Check (valid within the last 3 years)
• 2023 Flu vaccinations (or willingness to obtain)
• Evidence of Covid-19 vaccinations in line with current requirements
• Experience in care role highly regarded
• NDIS Workers Screening Clearance or willingness to obtain (if applicable)
• Current First Aid Certificate and CPR qualifications desirable
• Certificate III in Individual Support, Disability, Aged Care or Home and Community (desirable but not essential)
• Completion of CHCCS011 Meet Personal Support Needs module as part of one of the abovementioned qualifications
(desirable but not essential)

Employment Details:
Minimum Hours: 76 hours per fortnight
Base Pay Rate: $30.71 per hour (Superannuation, overtime, penalty rates, allowances and other benefits provided in addition)
Employment Classification: Assistant in Nursing (Qualified), Pay point 1 under Allity Enterprise Agreement (New South Wales) 2018


Apply now
Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at [email protected]
NOTE: Applications close on 22 March 2024

Personal Care Worker

Bolton Clarke (RSL care RDNS Limited) is Australia’s largest independent, not-for-profit providers of residential aged care, retirement living and home care operating nationally and internationally. Pursue your passion for aged care in a residential community as part of our Residential Aged Care (RAC) program.

We are looking for 6 Personal Care Workers to work at our facilities based in Banora Point of NSW. These positions will be available from April 2024. You'll be supported in your role by a welcoming, experienced team along with training and development opportunities. As a Personal Care Worker with Bolton Clarke, you’ll enjoy:

• Competitive hourly rates + super + loading + salary packaging
• Generous salary packaging and not-for-profit tax benefits - including $15,900 salary packaging benefit and $2600
Meals and entertainment benefit
• Permanent full-time position for up to 4 years
• Excellent work life balance with fixed and flexible shifts
• Exceptional operating standards to protect your health and safety
• A caring team environment with strong clinical and allied health support
• Training and support plus development opportunities
• Private health insurance discounts
• An Employee Assistance Program for staff and family

Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance. With comfortable, contemporary facilities and a committed team of clinical and care staff, our facilities provide an exceptional aged care environment that truly supports the health and happiness of older Australians.
About the Role:

Our Personal Care Workers provide assistance to our residents and at home clients, ensuring they are supported with services and activities that are centred around their wellbeing, independence, interests and choices.
These include:

• Assistance with their mobility and communication needs.
• Assistance with their meals.
• Engaging in social activities.
• Assistance with their personal care needs

As a Personal Care Worker, you will be responsible for maintaining hygiene and residents’ personal care needs such as dressing, grooming, mobility and exercise, light domestic cleaning duties, laundry, feeding, food and drink preparation, accompanying residents on outings / appointments / recreational activities in accordance with Bolton Clarke policies and procedures along with any activities as delegated by the Registered Nurse.

To be successful, you will have:
• Strong and clear verbal communication skills
• Strong customer service skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Police Check (valid within the last 3 years)
• 2023 Flu vaccinations (or willingness to obtain)
• Evidence of Covid-19 vaccinations in line with current requirements
• Experience in care role highly regarded
• NDIS Workers Screening Clearance or willingness to obtain (if applicable)
• Current First Aid Certificate and CPR qualifications desirable
• Certificate III in Individual Support, Disability, Aged Care or Home and Community (desirable but not essential)
• Completion of CHCCS011 Meet Personal Support Needs module as part of one of the abovementioned qualifications
(desirable but not essential)

Employment Details:
Minimum Hours: 76 hours per fortnight
Base Pay Rate: $30.11 per hour (Superannuation, overtime, penalty rates, allowances and other benefits provided in addition)
Employment Classification: Care Services Stream – Level 3 Pay point 1 under RSL Care Enterprise Agreement 2015


Apply now
Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at [email protected]
NOTE: Applications close on 22 MARCH 2024

Assistant in Nursing

Bolton Clarke (RSL care RDNS Limited) is Australia’s largest independent, not-for-profit providers of residential aged care, retirement living and home care operating nationally and internationally. Pursue your passion for aged care in a residential community as part of our Residential Aged Care (RAC) program.

We are looking for 9 Assistants in Nursing to work at our facilities based in Orange of NSW. These positions will be available from April 2024. You'll be supported in your role by a welcoming, experienced team along with training and development opportunities. As an Assistant in Nursing with Bolton Clarke, you’ll enjoy:

• Competitive hourly rates + super + loading + salary packaging
• Generous salary packaging and not-for-profit tax benefits - including $15,900 salary packaging benefit and $2600 Meals and
entertainment benefit
• Permanent full-time position for up to 4 years
• Excellent work life balance with fixed and flexible shifts
• Exceptional operating standards to protect your health and safety
• A caring team environment with strong clinical and allied health support
• Training and support plus development opportunities
• Private health insurance discounts
• An Employee Assistance Program for staff and family

Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance. With comfortable, contemporary facilities and a committed team of clinical and care staff, our facilities provide an exceptional aged care environment that truly supports the health and happiness of older Australians.

About the Role:

Our Assistants in Nursing provide assistance to our residents and at home clients, ensuring they are supported with services and activities that are centred around their wellbeing, independence, interests and choices.
These include:

• Assistance with their mobility and communication needs.
• Assistance with their meals.
• Engaging in social activities.
• Assistance with their personal care needs

As an Assistant in Nursing, you will be responsible for maintaining hygiene and residents’ personal care needs such as dressing, grooming, mobility and exercise, light domestic cleaning duties, laundry, feeding, food and drink preparation, accompanying residents on outings / appointments / recreational activities in accordance with Bolton Clarke policies and procedures along with any activities as delegated by the Registered Nurse.

To be successful, you will have:
• Strong and clear verbal communication skills
• Strong customer service skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Police Check (valid within the last 3 years)
• 2023 Flu vaccinations (or willingness to obtain)
• Evidence of Covid-19 vaccinations in line with current requirements
• Experience in care role highly regarded
• NDIS Workers Screening Clearance or willingness to obtain (if applicable)
• Current First Aid Certificate and CPR qualifications desirable
• Certificate III in Individual Support, Disability, Aged Care or Home and Community (desirable but not essential)
• Completion of CHCCS011 Meet Personal Support Needs module as part of one of the abovementioned qualifications
(desirable but not essential)

Employment Details:
Minimum Hours: 76 hours per fortnight
Base Pay Rate: $30.71 per hour (Superannuation, overtime, penalty rates, allowances and other benefits provided in addition)
Employment Classification: Assistant in Nursing (Qualified), Pay point 1 under Allity Enterprise Agreement (New South Wales) 2018


Apply now
Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at [email protected]
NOTE: Applications close on 22 March 2024

Who we are: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro Claro Aged Care and Disability Services - A leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means 'to brighten' - and we're here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home - we'll work in partnership with you and make it happen. The Opportunity: Reporting to National Clinical Practice and Care Manager, the Clinical Practice and Care Advisor will partner and support the Service Delivery Team with ongoing application of Claro's Clinical Governance Framework including Quality, Risk & Safety Management Systems of our disability and aged clients. To be successful in this role you will require extensive experience in community nursing and demonstrated ability to support best practice in Service Delivery teams and high-quality service outcomes for our disability and aged clients. You will be responsible for, but not limited to:

Act as the regional subject matter expert for clinical matters, including clinical care, clinical incidents, clinical complaints, and clinical risk.
Writing and overseeing the implementation of customer support plans and care with service delivery teams
Reviewing customer clinical support needs in their homes and supported accommodation settings.
Work with stakeholders to support and upskill customer care planning, risk assessment and contributing to the development of behaviour support plans as required in line with compliance
Establish and foster relationships with staff to ensure quality is embedded within support worker practice and all organisational programs and activities
Collaborate with the learning and development team to ensure training is clinically sound, and reflects the principles of independence, choice and control, and person- centred support
Support the development and review of Claro's Clinical policy and procedures

To be successful in this role you will have:

Current AHPRA Nursing Registration
Significant demonstrable experience in providing clinical advice to service delivery teams
Well-developed knowledge and experience of the aged care or disability services sector
Advanced written, verbal and negotiation skills
Advanced interpersonal and communication skills
Demonstrated ability to work with a high level of independence and autonomy
Well-developed time management skills ensuring stakeholder expectations are met
Preparedness to work within Claro Philosophy, Values & Mission

Desirable:

Demonstrated experience in Community and/or Rehabilitation Nursing.
Demonstrated experience working within the Disability Sector

Additional Requirements:

National Police Records Check
NDIS Worker Screen or willingness to obtain
Evidence of work rights
Preparedness to undertake some intra and interstate travel

What's in it for you:

9-day working fortnight for real work-life-balance
Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision
Friendly team environment with a great community care spirit
Free annual flu vaccination
Employee Assistance Program for staff and their families

How to apply To apply select the 'apply' button below and you will be redirected to our website to commence your application. Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today! "We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant" We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people. Please click here to apply.

Personal Care Worker
Bolton Clarke (RSL care RDNS Limited) is Australia’s largest independent, not-for-profit providers of residential aged care, retirement living and home care operating nationally and internationally. Pursue your passion for aged care in a residential community as part of our Residential Aged Care (RAC) program.

We are looking for 6 Personal Care Workers to work at our facilities based in Banora Point of NSW. These positions will be available from April 2024. You'll be supported in your role by a welcoming, experienced team along with training and development opportunities. As a Personal Care Worker with Bolton Clarke, you’ll enjoy:

• Competitive hourly rates + super + loading + salary packaging
• Generous salary packaging and not-for-profit tax benefits - including $15,900 salary packaging benefit and $2600 Meals and
entertainment benefit

• Permanent full-time position for up to 4 years
• Excellent work life balance with fixed and flexible shifts
• Exceptional operating standards to protect your health and safety
• A caring team environment with strong clinical and allied health support
• Training and support plus development opportunities
• Private health insurance discounts
• An Employee Assistance Program for staff and family

Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance. With comfortable, contemporary facilities and a committed team of clinical and care staff, our facilities provide an exceptional aged care environment that truly supports the health and happiness of older Australians.

About the Role:
Our Personal Care Workers provide assistance to our residents and at home clients, ensuring they are supported with services and activities that are centred around their wellbeing, independence, interests and choices. These include:

• Assistance with their mobility and communication needs.
• Assistance with their meals.
• Engaging in social activities.
• Assistance with their personal care needs

As a Personal Care Worker, you will be responsible for maintaining hygiene and residents’ personal care needs such as dressing, grooming, mobility and exercise, light domestic cleaning duties, laundry, feeding, food and drink preparation, accompanying residents on outings / appointments / recreational activities in accordance with Bolton Clarke policies and procedures along with any activities as delegated by the Registered Nurse.

To be successful, you will have:

• Strong and clear verbal communication skills
• Strong customer service skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Police Check (valid within the last 3 years)
• 2023 Flu vaccinations (or willingness to obtain)
• Evidence of Covid-19 vaccinations in line with current requirements
• Experience in care role highly regarded
• NDIS Workers Screening Clearance or willingness to obtain (if applicable)
• Current First Aid Certificate and CPR qualifications desirable
• Certificate III in Individual Support, Disability, Aged Care or Home and Community (desirable but not essential)
• Completion of CHCCS011 Meet Personal Support Needs module as part of one of the abovementioned qualifications (desirable but not
essential)

Employment Details:
Minimum Hours: 76 hours per fortnight
Base Pay Rate: $30.11 per hour (Superannuation, overtime, penalty rates, allowances and other benefits provided in addition)
Employment Classification: Care Services Stream – Level 3 Pay point 1 under RSL Care Enterprise Agreement 2015


Apply now
Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at [email protected]

NOTE: Applications close on 21 March 2024

About the job

An exciting opportunity exists for a Physiotherapists to join our driven and passionate Residential Care Services team in the following locations:

Tamworth (NSW)
Ballarat (VIC)
Bendigo (VIC)
Mornington (VIC)
Phillip Island (VIC)
Brisbane & Surrounds (QLD)
South Yarra (VIC)

This opportunity is well suited for those looking to make a difference to the quality of life of clients with the support of innovative Aged Care providers.

We are seeking both experienced or early career Physiotherapists, ideally with experience working in the Aged Care sector. As we enter an exciting period of growth and change across the aged care sector, we are looking for those who embrace this change and want to help shape the growth and development of our service in addition to their clinical role.

Here at UPG, you will find a group of physiotherapists who are passionate about delivering exceptional care in across multiple health care settings. Broadly, our group works in aged care facilities and in the community across VIC, NSW, QLD, TAS and WA improving the quality of life for thousands of aged care clients. In addition we have a Flagship Studio where we provide Pilates, Yoga and Private Physiotherapy service along with sports physiotherapy services to local clubs. As a member of the UPG team, you will have an incredible opportunity to work across a variety of settings in addition to your Residential Care caseload.

Responsibilities and Duties:
• Completing comprehensive assessments, formulating plans and delivering treatment to clients
• Correspondence with residents, families, nursing, medical practitioners, allied health practitioners case managers and equipment suppliers
• Exercise prescription and review, including leading of exercise groups
• Liaising with the broader clinical team and facility management to deliver tailored care plans and assist clients to achieve their goals
• Managing your daily schedule effectively including clinical and non-clinical tasks
• Participating in ongoing Professional Development and developing skills through individual mentoring and team learning events
• Delivering Falls prevention workshops, Manual Handling and other education to staff
• Opportunities to work within Community Services in the region

For experienced applicants looking for leadership and development opportunities, we can offer:
• Unrivalled opportunities for career growth and leadership development
• Opportunities to develop skills in service development, process and quality improvement and change management.
• Progression to other areas of UPG including Community, Private Practice and Sport coverage.
• A chance to work closely with experienced Allied Health leaders

Qualifications and Skills
• A Bachelor of Physiotherapy OR an equivalent internationally (and APA) recognised qualification
• AHPRA Registration (General Registration or existing Limited Registration preferred)
• Clinical skills to perform comprehensive Assessment, Treatment, Risk Assessments
• Appropriate working visas
• A National Police Certificate
• NDIS Check/Working with Children Check
• Strong interpersonal and communication skills
• Ability to work in a team

Benefits and Perks
• A highly competitive remuneration package including superannuation, paid annual and sick leave
• Comprehensive orientation including a supportive environment and support from senior management
• Ongoing training and professional development and subsidy support for external training that you choose to do
• Autonomy to manage your schedule around the teams need and operational requirements
• Further opportunities in leadership positions
• Social events and great work life balance
• Opportunities to travel between VIC, NSW, QLD, TAS & WA, including for learning and development events
• Sponsorship opportunities available for regional locations

If you think this is you, please outline your relevant experience in a cover letter and send your resume via the appropriate links or to [email protected]

Job Types: Full-time, Permanent

Salary: $70,000.00 – $100,000.00 per year plus super

ABOUT THE ROLE:
Global Disability offers work to experienced Residential Care Officers offering work to suit your individual lifestyle and commitment. We have a wide range of shift work to different areas of Sydney. We require staff with minimum of 3 years experience caring for clients with Disabilities and hold a relevant tertiary qualification. Ideally, you will have support work experience. You must also be available to take a variety of shifts including nights and weekends.
ESSENTIAL REQUIREMENTS:
• Previous experience in behaviour support
• Current first aid certificate
• Must have a current Working with Children Check and National Police Check
• Must have an NDIS Worker Screening Check
• Covid 19 Vaccination Certificate with 3 doses
• Capacity to identify and manage risks to ensure safety for all.
• Excellent written & verbal communication skills and good command of the English language

Care Services Employee (CSE):

NVC Group is currently seeking dedicated and experienced individuals to join our compassionate team as Care Services Employees. Multiple full-time positions are available at our facilities located in Nambucca Heads, Macksville, and Kempsey. Successful candidates will be subject to employment conditions outlined in the NVC, NSWNMA, and HSU NSW Enterprise Agreement 2023.
An attractive hourly rate of CSE level 3 $31.31 per hour, plus applicable shift penalties and salary packaging options.
Responsibilities:
• Uphold the high standards of care aligned with NVC's philosophy.
• Provide assistance to residents with personal care needs, such as bathing, dressing, and eating.
• Contribute to the development and implementation of individualised care plans.
• Implement interventions for residents with dementia and behavioral challenges.
• Monitor and report changes in residents' conditions, maintaining accurate documentation.
• Dispense pre-packaged medications in accordance with medication competency guidelines.
• Demonstrate commitment to teamwork and a multi-disciplinary approach.
Selection Criteria:
Essential:
• Certificate III in Aged Care (including medication competency) or equivalent qualification.
• Valid First Aid Certificate.
• Proficient written and verbal communication skills.
• Ability to collaborate effectively within a team environment.
• Familiarity with person-centered care principles.
• Demonstrated interpersonal skills with a supportive attitude towards residents and their families.
• Knowledge of Equal Employment Opportunities, Work Health & Safety, and Infection Control Standards and Regulations.
• Dedication to ongoing professional development and education.
• Willingness to participate in a 7-day rotating roster.
Desirable:
• Understanding of quality improvement processes, Accreditation, and AN-ACC.
• Certificate IV in Aged Care (including medication).
What It's Like to Work for NVC Group:
At NVC Group, we are committed to making a positive impact on the lives of those we serve. With over 50 years of experience in the Nambucca Valley community, our passion for service and dedication to exceeding expectations are evident in every interaction. To learn more about NVC Group, visit www.nvcgroup.com.au.
We encourage applications from Aboriginal and Torres Strait Islander candidates.
To apply, please submit your application to [email protected] before the deadline 11th April 2024 at 5:00 PM.
Join us in making a meaningful difference in the lives of our community members.
Apply now to become a valued member of the NVC Group team.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investment Team is undergoing a significant transformation as it aims to become the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance. This is an exciting role that will help drive efficient delivery from our vendor platforms and market data providers and support the Investment business with its continuous transformation and investment governance processes.

 

The Service Provider Analyst/Assistant Relationship Manager works within the Investments Services and Transformation enablement function, reporting to the Investments Business Manager and will focus on Service Providers policy and process, execution of Rest Investment Service Provider Governance framework and assist with vendor commercial executions. This will also be achieved through building strong relationships with our Head of Investment Technology, Head of Investment Services and Transformation, the Investment team the Group Procurement team and external vendors.

 

The Service Provider Analyst/Assistant Relationship Manager will assist the Service Provider Manager in carrying out the Service Provider Governance framework as well as ad-hoc projects and analysis to enable data driven analysis of our suppliers, commercial insights, improvements, Service Provider strategy and maintain a market leading Investment management practices across the Investment team’s suite of vendors.

You will play a key role in uplifting the way in which the Investment team holistically govern our portfolio of suppliers through the use of standards, measures and policy.

This is an exciting opportunity that will assist in managing vendors such as State Street / Charles River, FactSet, Market data providers such as Bloomberg and other Benchmark providers.

Key Accountabilities and Responsibilities

• Working with the REST supplier management organisation to understand and Implement the Rest Supplier code of conduct for all Investment Service providers, aligning to our group level best of breed practices
• Assist the Service Provider Manager with the implementation and maintenance of Rest Group’s centralised service provider system, Third Party Risk Monitoring system (TPRM), and centralisation of contracts and service provider details for efficient monitoring of services and contracts.
• Assist in managing the relationship for a set of Service Providers for Rest Investment Team. This includes conducting regular meetings with Service Providers to ensure adherence to their committed key performance indicators (KPI) and enforcing service level agreements in place as well as ensuring Rest Investments team are kept up to date for any significant changes which may affect the Service Provider’s services to Rest Super.
• Escalate material and potential issues to the Service Provider Manager which will inform part of the escalations done to the Business Manager and General Manager of Investment Services and Transformation.
• Assist in tracking vendor costs to ensure alignment to yearly budget allocation and contracts, ensuring invoices are received and processed on time.
• Work with the Service Provider Manager to ensure regular due diligence is performed across all service providers in line with Rest’s policies, regulatory and compliance requirements. There will be an opportunity to lead the due diligence on your own for some of our Service Providers with assistance and coaching from the Service Provider Manager, as required.
• Assist with onboarding new vendors and ensure that the procurement process is followed and ensure all stakeholders are kept in the loop.
• Work with Rest Investment Team’s IT team to ensure license and user count are tracked and kept up to date. Conduct periodic license audit across Rest Investment Team.
• Work closely with Operational Risk and Compliance teams along with the Service Provider Manager to ensure all Service Providers are compliant and necessary artefacts are in place and meeting Regulatory requirements.
• Be a key contributor to recommendations provided by the Service Provider Manager to the Business Manager and General Manager of Investment Services and Transformation for improvements regarding our Service Provider Managers.
• Ensuring documentation and generation of supplier performance is kept up to date for tracking and escalation to the Business Manager and General Manager of Investment Services and Transformation for material issues.
• Support the Investment data strategy, data management capabilities, processes, and the organizational design via a robust vendor management framework and ability to investigate and identify various data providers in the market.
• Work with project teams and BA’s to help facilitate discussions with Service Providers when required.

Position Title:  Patient Service Assistant

Reports to (position):  Dialysis Clinic Manager

Primary purpose of the role:

• To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
• Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

Key Responsibilities:

• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Ensures cleanliness and neatness of patient’s environment and stock room
• Ensures cleaning of the Isolation rooms is done when required.
• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
• Serves, distributes and collects patient / visitors meals and refreshments
• Arranges patient transport from Dialysis treatment
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
• Monitors consumable stores and orders stock as required
• Confirms delivery of stock, checks inventory and documentation
• Performs stocktake when requested
• Maintains Clinic Manager database
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
• Orders and pack away linen
• Assist in the collection of blood samples by pathology lab, help spin blood before collection
• Participates in Quality Improvements  activities as required by the Dialysis Clinic Manager
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

Competencies (attitude, skills, typical qualifications & experience)

    

Essential:           

• Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
• Demonstrated organizational and problem solving  skills combined with the ability to work in a self-directed manner
• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
• Knowledge of Work Health and Safety as it relates to the role within the facility
• Understanding of the Quality improvement process and risk management obligations
• Demonstrated skills in food preparation and presentation
• Basic office skills, including filing and answering telephone enquiries
• Previous experience in patient assistant role
• Basic computer literacy.

 Desirable:         

• Completion of a Patient Service Assistant Certificate or equivalent qualification
• Demonstrated commitment to quality improvement initiatives.
• Effective communication skills, both written and verbal
• Team player

12th February, 2024 RSPCA NSW is Australia’s best known and most respected animal welfare organisations, working tirelessly to prevent animal cruelty, caring for over 15,000 animals in New South Wales, Australia every year. We are animal protectors, carers, and advocates, and bring solace to the abandoned, surrendered and injured. We offer shelter, education, veterinary care and compassion, while helping animals in need find loving ‘furever’ homes.We are seeking to recruit full time Animal Care Officers (Animal Attendant - Vet Clinic) who bring experience of animal care to provide animal husbandry, implement behavioural initiatives, provide enrichment and care to all creatures great and small (dogs, cats, small animals to livestock) at our Yagoona Shelter. As an Animal Care Officer (Animal Attendant - Vet Clinic) you will work closely with the Vet Nurses and Vets to administer daily care to all animals. The successful candidate must hold a valid working Visa and will be required to work weekends.  What’s in it for you? Daily Engagement: Bid farewell to the traditional office environment and immerse yourself in a role that brings you face-to-face with a diverse range of animals, offering daily opportunities to interact with and care for them. Impactful Contributions: Experience the profound sense of fulfillment that comes with nurturing animals in need, aiding their journey toward health, happiness, and the prospect of loving forever homes. Ongoing Development: Enrich your knowledge and skills in animal husbandry, animal behaviour, and welfare through hands-on experience within our dynamic and supportive work milieu. Collaborative Atmosphere: Become an integral part of a close-knit team comprising fellow animal…

Click here to view more detail / apply for Animal Care Officer (Animal Attendant- Vet Clinic) - Sydney Veterinary Hospital

- Who is Guide and what are we Guiding?

Guide Healthcare is a young business with the energy and enthusiasm you would expect from a chihuahua (without the small dog syndrome) and yes that is a reference to the office puppy Sammy!

We are a passionate team of Allied Health professionals (and others shout out to our support teams!) who have decided to live out the ethos behind why we studied to do what we do, help people to improve their quality of life.

We don’t love limitations to our creativity and to the possibilities for the individuals we support so we only partner with organisations who feel the same.

Supporting some of the best humans going is what drives us to keep learning and innovating to be equally as good as they are and supporting them to improve upon or retain their unique awesomeness.

We know that every human is different and so there is no one size fits all or tick box approach to how we treat and support our patients or our Guidians (as if it wasn’t clear enough that our team are superheroes we’ve named them as such!)

- Who are and what does a Guidian actually do?

We Guide… yes, it is as simple as that.

We Guide our patients and clients towards achieving their goals whether they are living in residential aged care, at home in the community or generally being legends while living with a disability.

We have a team of Physio's, OT’s, Podiatrists, Speechies, Dietitian's and EP’s who do the magic face to face (or via Telehealth when COVID gets in the way).
As well as a team supporting them from behind the scenes so they can focus on what matters!

Our Guidians focus on the individual and what they need so just as no two people are the same, neither are two days.

We like to mix it up and keep things fun and engaging with some healthy competition thrown in, which is how our cross-site comps and R.I.S.E awards kicked off!
* Have you ever seen a 88 year old compete in weightlifting?
* Someone with one leg smashing it in the long jump?
* A non-ambulant 2 assist person start walking unassisted and completing marathons through Tokyo (virtually)?
* How about a 97-years young lady thrashing the competition in a Blaze Battle?
* Groups of older adults engaging in mindfulness and meditation?
* Amazingly all of the above has happened through our cross-site competitions, clinician developed programs, and award winning initiatives, where we continue to amaze ourselves, our patients and their families with their incredible abilities and accomplishments.

- Ok sounds cool but what do I get other than the superhero tag?

Our Guidians are what make our business what it is, so equally we want to show them how appreciated they are, so if you decide to join our team this is what you can expect:
* Full-time, Part-time, Contract or Casual employment options
* Salary starting at $75,000 + Super + CPD (Depending on experience)
* $1000 Annual Continuous Professional Development Allowance*
* Relocating for this role - we can help with a relocation allowance!
* Above Award Salary
* Annual Salary review*
* Flexible working arrangements – got tiny humans to think of or just want to get more time at the beach let’s figure it out together!
* Monthly internal CPD
* Monthly internal awards
* 12-month New Graduate mentoring and training program*
* Ability to work in Aged, Home & Disability Care - offering diverse caseload and experience
* Opportunities for further career progression within a growing company
* $500 refer a friend bonus!*

*Permanent employees only. Terms and Conditions Apply.

- Where do I do this awesome work?

The Illawarra just south of Sydney abounds with some of the most beautiful natural attractions to be found anywhere in Oz.
If the stunning beaches, coastal living and ability to go for a swim or surf before and after work isn't enough of an appeal then maybe its the lush rainforests in Minnamurra, or the trail riding on the escarpment that will get your motor running?
How about some of the most insta-worthy scenic drives and picnic spots anywhere?
Breweries and restaurants that abound with fresh locally sourced and organic produce?
Some thrills and laughs at Jamberoo recreation park?
There is something for the most luxe of us through to those with a no frills approach that will equally delight, truly a wonderful place to call home.

- Sweet, how do I apply?

Click the link and send us your resume once you have made sure you have the below requirements:
* Bachelors degree in Physiotherapy or APA recognised equivalent
* Minimum 2 years experience as a fully qualified Physiotherapist
* Full AHPRA registration or ability to obtain
* Current National Police Check
* Current valid drivers licence and own vehicle
* NDIS Workers Screening & Orientation
* Be fully vaxxed - COVID-19 & Flu
* Be a good human - Friendly demeanour
* Love what you do - A demonstrated commitment and passion for promoting the quality of life of the elderly
* Make what you do count - Excellent communication, time management and organisational skills
* Think outside the box - Ability to think creatively, develop programs and implement systems

- Questions, comments, thoughts?
Give Rhiannon a shout:
[email protected]
0405 677 831

- Who is Guide and what are we Guiding?

Guide Healthcare is a young business with the energy and enthusiasm you would expect from a chihuahua (without the small dog syndrome) and yes that is a reference to the office puppy Sammy!

We are a passionate team of Allied Health professionals (and others shout out to our support teams!) who have decided to live out the ethos behind why we studied to do what we do, help people to improve their quality of life.

We don’t love limitations to our creativity and to the possibilities for the individuals we support so we only partner with organisations who feel the same.

Supporting some of the best humans going is what drives us to keep learning and innovating to be equally as good as they are and supporting them to improve upon or retain their unique awesomeness.

We know that every human is different and so there is no one size fits all or tick box approach to how we treat and support our patients or our Guidians (as if it wasn’t clear enough that our team are superheroes we’ve named them as such!)

- Who are and what does a Guidian actually do?

We Guide… yes, it is as simple as that.

We Guide our patients and clients towards achieving their goals whether they are living in residential aged care, at home in the community or generally being legends while living with a disability.

We have a team of Physio's, OT’s, Podiatrists, Speechies, Dietitian's and EP’s who do the magic face to face (or via Telehealth when COVID gets in the way).
As well as a team supporting them from behind the scenes so they can focus on what matters!

Our Guidians focus on the individual and what they need so just as no two people are the same, neither are two days.

We like to mix it up and keep things fun and engaging with some healthy competition thrown in, which is how our cross-site comps and R.I.S.E awards kicked off!
* Have you ever seen a 88 year old compete in weightlifting?
* Someone with one leg smashing it in the long jump?
* A non-ambulant 2 assist person start walking unassisted and completing marathons through Tokyo (virtually)?
* How about a 97-years young lady thrashing the competition in a Blaze Battle?
* Groups of older adults engaging in mindfulness and meditation?
* Amazingly all of the above has happened through our cross-site competitions, clinician developed programs, and award winning initiatives, where we continue to amaze ourselves, our patients and their families with their incredible abilities and accomplishments.

- Ok sounds cool but what do I get other than the superhero tag?

Our Guidians are what make our business what it is, so equally we want to show them how appreciated they are, so if you decide to join our team this is what you can expect:
* Full-time, Part-time, Contract or Casual employment options
* Salary starting at $75,000 + Super + CPD (Depending on experience)
* $1000 Annual Continuous Professional Development Allowance*
* Relocating for this role - we can help with a relocation allowance!
* Above Award Salary
* Annual Salary review*
* Flexible working arrangements – got tiny humans to think of or just want to get more time at the beach let’s figure it out together!
* Monthly internal CPD
* Monthly internal awards
* 12-month New Graduate mentoring and training program*
* Ability to work in Aged, Home & Disability Care - offering diverse caseload and experience
* Opportunities for further career progression within a growing company
* $500 refer a friend bonus!*

*Permanent employees only. Terms and Conditions Apply.

- Where do I do this awesome work?

Mollymook is on the New South Wales South Coast abounds with some of the most beautiful natural attractions to be found anywhere in Oz.
If the stunning beaches, coastal living and ability to go for a swim or surf before and after work isn't enough of an appeal then maybe its Bush walking through national parks or traversing the cycle ways around historic lands that will get your motor running?
How about some of the most insta-worthy scenic drives and picnic spots anywhere?
Breweries and restaurants that abound with fresh locally sourced and organic produce, seafood abounds in this coastal paradise?
There is something for the most luxe of us through to those with a no frills approach that will equally delight, truly a wonderful place to call home.

- Sweet, how do I apply?

Click the link and send us your resume once you have made sure you have the below requirements:
* Bachelors degree in Physiotherapy or APA recognised equivalent
* Minimum 2 years experience as a fully qualified Physiotherapist
* Full AHPRA registration or ability to obtain
* Current National Police Check
* Current valid drivers licence and own vehicle
* NDIS Workers Screening & Orientation
* Be fully vaxxed - COVID-19 & Flu
* Be a good human - Friendly demeanour
* Love what you do - A demonstrated commitment and passion for promoting the quality of life of the elderly
* Make what you do count - Excellent communication, time management and organisational skills
* Think outside the box - Ability to think creatively, develop programs and implement systems

- Questions, comments, thoughts?
Give Rhiannon a shout:
[email protected]
0405 677 831

*This position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including up to $5,000 sign on bonus, and up to $5,000 each year (incentive value dependent on full-time equivalent, position and location). Find out more here

Employment Type: Full Time, Part Time and Casual opportunities available
Position Classification: Enrolled Nurse
Remuneration: $63,130.85 - $68,599.17 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Hours per Week: up to 38
Requisition ID: REQ466696
Applications Close: 11 March 2024
Vaccination Category: A





Outstanding Experience. Infinite Opportunities.





Here in the Riverina, we treasure your nursing skills and experience and we’re ready to roll out the red carpet to welcome you to town.

We’ve prepared oodles of goodies to help you move and settle in, including:

Up to $5k sign on bonus + $5k rolling annual bonus (incentive value dependent on full-time equivalent, position and location). Find out more here!
$6K aged care incentive annually for RNs in aged care facilities
Salary packaging up to $20,600 per annum tax free for living expenses! Take advantage of novated leasing a new car!
482 temporary visa sponsorship considerations
Relocation assistance and accommodation support considerations
Subsidised gym and leisure centre membership for you and your family
Free confidential counselling services for you and your family


Craving a fresh start somewhere new and actually interesting? Join the incredible team in the Murrumbidgee District. Jump in at a comfort level that suits you: from state-of-the-art hospital that will remind you of the city, to small multi-disciplinary health facility where you literally get to do it all. No matter where you choose, your learning will be nurtured and you’ll be well supported to operate at the top of your scope.

And don’t worry - there are already oodles of young people here to welcome you: at work, in local clubs, at the pub, and down at the river!

There’s heaps to show your family when they come to visit, which is a breeze - you’ll be central to Sydney, Melbourne and Canberra. (You can always pop home for the weekend on a quick flight if you find a break in your social calendar!)

To help you make the move to our little slice of heaven, we’ll help cover your relocation and travel expenses, help you find housing and get settled, and help in other handy ways - just let us know how we can help.

Want to know more about the community of Deniliquin? Visit us here.




About Your Role

As an Enrolled Nurse, you will provide exceptional care with the skills to work collaboratively to achieve the best possible outcomes for patients.

You’ll put your expert relationship-building skills into practice and always demonstrate the core nursing values of patient-centred care, trust, and respect in every interaction.

*Our Facility is an identified NDIS service that will require the successful candidate to successfully obtain an NDIS Worker Check (NDISWC) prior to commencement of role.

Learn more about the role and requirements here.





Upgrade Your Career and Lifestyle at MLHD

Your application will require you to include a resume and cover letter outlining your skills and experience and why you are a good fit for this position.

Go on, you’ve earned a promotion, a world-class workplace, inspiring colleagues, award-winning sta? and patient programs - all wrapped up in a rich tapestry of cultural treasures. Contact Katrina Gunnett, Facility Manager - Corowa on 02 6033 7555 / 0436 854 213 or [email protected] for a confidential chat.




New applicants must have completed the COVID-19 Primary vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate. Should a medical contraindication certificate be provided, ongoing employment post certificate expiry is conditional to meeting COVID-19 vaccination requirements.

MLHD is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

#RuralHealthIncentives

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

We’re seeking expressions of interest from Registered Nurses, Occupational Therapists or Physiotherapists with at least five (5)+ years’ experience in people management, quality management or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience) for potential future roles.

Australian Healthcare Associates (AHA) is Australia's largest health and human services consulting firm. We're currently tendering for additional work to undertake Residential Aged Care assessments of residents in aged care facilities on behalf of the Australian Government Department of Health and Aged Care.

The work will involve you leading a team of experienced aged care professionals who will be visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment funding tool. You will provide in-field support to assessors to ensure the quality and consistency of assessments, plus develop assessor support and quality assurance mechanisms.

On offer:

• Very attractive salary - $130,000p.a. + 11% superannuation.
• Permanent full-time role.
• Involvement in the recruitment and onboarding of assessors in your allocated area.
• Support from an administrative assistant to manage the scheduling of assessments and team rostering.
• Full training provided in the use and application of the AN-ACC assessment tool.

About the position:

• Provide in-field clinical support to a team of assessors to assure consistency and quality of assessments.
• Manage performance and ongoing training requirements of assessors.
• Collaborate with other Area Managers and share learnings to ensure continuous improvement.
• Provide regular updates and data reports on team.
• Travel within your allocated area.

Required:

• 5+ years’ experience in people management, quality management, or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience).
• Current, unrestricted AHPRA registration.
• Intermediate to advanced IT skills particularly in Excel.
• Excellent writing skills including report writing.
• Must have a valid driver’s license and reliable car for travel.

If you have the necessary skills and experience and are interested in working with us, then we'd like to hear from you now.

To Apply please upload the following:

Your CV - specifying each employer, your role, experience with varying health conditions and residents with different backgrounds, as well as the assessment frameworks/tools you have used. Please also provide the year of study for all relevant qualifications and if you have a proficiency in a language other than English.

and a 300-word blurb. We’d like to know a little more about you (more than we’d get from a CV). Tell us about your passion for aged care, the approach you take to engage with residents and make swift, yet clinically sound judgements. What your experience has been in leading and mentoring teams, including how you balanced that against the need to manage performance and the quality of work.

Applications close Friday 1 March 2024

If you have any questions or would like additional information, please email: [email protected]

All applicants must have full Australian working rights.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

BizCover is a leading company in the SME business insurance market, providing an online platform that simplifies the process of comparing and buying business insurance. We are currently seeking a Customer Care Consultant to join our team and deliver exceptional customer service. As a Customer Care Consultant, you will be responsible for ensuring all customers receive a professional and positive experience when interacting with us.

Responsibilities:

• Handle customer inquiries, including calls and emails, and provide prompt and accurate responses.
• Assist customers with policy amendments, renewals, payments, and cancellations.
• Maintain customer records accurately and update account information as needed.
• Collaborate with team members to meet or exceed customer service metrics.
• Follow established processes and procedures to handle customer cases efficiently.

• Exceptional customer service skills.
• Proficiency in using CRM software.
• Strong communication and problem-solving abilities.
• Ability to handle tense situations and diffuse customer complaints.
• Time management and decision-making skills.
• Adaptability and accountability.

• Hybrid working model with flexibility to work from home and the office (if not based in Sydney, the role will be fully remote)
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

BizCover who?
You haven’t heard of us?
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

We are on the hunt for someone who has a passion for working in customer services and who would like to join our vibrant, busy and supportive team.

This role is responsible for:

• Providing all customers with an outstanding experience, being responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Responding to customer enquiries, including telephone calls and emails, to learn about and address their needs, complaints, or other queries such as amendments, renewals, payments and cancellations.
• Work to set customer experience milestones by responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Maintains customer records by updating account information
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed the Customer Value team metrics while providing excellent consistent customer service.
• Correctly handles cases and follows processes and procedures
• Sets and adheres to call backs
• Handle calls and emails within the expected time frames
• Keep up to date on policies, procedures and insurer information

• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.
• Fluency in multiple languages may be desired

• Hybrid working model with flexibility to work from home and the office (if not based in Sydney, the role will be fully remote)
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

Diverse Team Environment
Permanent Full Time role available in our Special Care Nursery unit
Take your Nursing career to the next level at Prince of Wales Private Hospital

Are you a Registered Nurse with excellent interpersonal and customer service skills, and a passion for delivering high quality patient care? Prince of Wales Private Hospital is looking to employ a Registered Nurse for their Special Care Nursery. Suitable applicants with the right clinical background are encouraged to apply. Prince of Wales Private Hospital Prince of Wales Private Hospital is a leading high-level tertiary healthcare facility that specialises in acute surgical and maternity services. The hospital is independently recognised by the Australian Commission on Safety and Quality Healthcare for clinical safety and service excellence, and is renowned for achieving outstanding patient outcomes. Our operating theatres consist of 11 theatres and 1 endoscopy suite which provides full elective sessions 6 days per week, including 24hour on call coverage. Prince of Wales Private Hospital performs an average of 24,000 surgical cases and 2,000 births per year. The casemix includes cardiothoracic, orthopaedic surgery, neurosurgery, Gynaecology, Urology, Reconstructive plastic surgery, general surgery, Ear, Nose and Throat and vascular surgery. Our location is unique. You'll find us at Randwick, where we share a precinct with three other hospitals; Sydney Children's Hospital, the Royal Hospital for Women and the Prince of Wales (public). Joining our team means you'll be supported by great team leaders, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow. Apply now to join Prince of Wales Private Hospital team. As a Registered Nurse in Special Care Nursery your responsibilities will be to:

To provide quality nursing care by Assessing, Planning, Implementing and evaluating individual patient and new born care.
To provide a standard of care according to the individual's level of experience and education maintaining high quality nursing care within a safe environment.
To develop and utilise strategies that encourage an atmosphere conducive to effective communication.
To work in partnership with patients and families in decision-making regarding provision of care promoting beneficial relationships.
When required, working on other wards in the Hospital.

What you'll need to succeed Essential Criteria:

Current Registered Nurse with AHPRA
Minimum of 3 years Neonatal nursing level 2 nursery experience
Demonstrated ability to work independently and unsupervised in the Special Care Nursery
Working with Children check (if relevant)
Commitment to Quality Patient Care
Compliance with ACQSHC National standards
Sound clinical decision making and problem solving skills
Excellent communication and customer service skills
Works well independently and within a team
Intermediate computer skills

Desirable Criteria:

Post graduate qualifications in Neonatal nursing (or working towards)

Remuneration If you are successful in the role, you will receive a salary based on your years of relevant registered nursing experience against the current Healthscope and NSWNMA/ANMF - NSW Nurses and Midwives' - Enterprise Agreement 2020- 2024, a salary ranging from $35.46 - $49.59 per hour. Why Healthscope? When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network. We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely. We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together. You'll also benefit from:

Flexibility work arrangement to support work-life balance
Discounted health insurance (permanent staff)
Continuous professional development, education & support provided to encourage growth
Access to Employee Assistance Program

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together. Applications close : 5th February 2024 To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to [email protected] More Information : Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check (no more than 3 months old) and a current working with children check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. Please click here to apply.

Job Title

Product Manager - Emergency Care and Resuscitation

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Your Opportunity:

Philips challenges you to use your exceptional Product Marketing Manager skills as well as your experience within Medical Devices/ Life sciences or Pharmacology to join our Philips team managing the Emergency Care portfolio.

You will be focused on localizing and developing the product strategy including product planning aligned with the long-term product roadmap. This role is not always to define new products; however, you will be motivated by the introduction of improved version of an existing product to drive long term customer engagement throughout the life cycle of our products and solutions.

As the Product Marketing Manager for Emergency Care, you will play a pivotal role in the overall growth of our business, working with new and existing customers across Australia & New Zealand and will thrive with the opportunity to drive brand positioning, growth and customer advocacy.

You are responsible for

• Analyzing the market, competition, technology and developments, in order to find new business opportunities with new product-market combinations aligned to the business strategy.

• Development and execution of the portfolio strategy for Emergency Care.

• Guide and drive the development of new products from the initial phase until the final product, in order to get the optimal combination of performance and price in time for the defined market segment.

• Prepare and plan, together with the sales channels, the market introduction of the new products, including promotion material and product information, in order to generate the largest impact in the market.

• To follow the business during the lifecycle of the product and to take corrective actions when needed, in order to generate the maximum profit contribution during the whole life cycle.

• Work with sales specialists and account managers where required to increase customer engagement and promote Philips patient monitoring.

• Conference and trade show management, in combination with the central marketing team

What you can expect:

You will directly report to the Modality and Clinical Sales Manager and work closely with a team of passionate and enthusiastic Accounts Managers and Application Specialists and Channel Partners all playing a pivotal role in the ongoing success of our business.

More broadly, you will be working as part of the Philips team and have daily interactions with internal and external stakeholders across the business, allowing you to continue exercising your expertise whilst taking your customer focus and relationship building skills to the next level.

You’re the right if:

• Ideally a minimum of 3 -5 years marketing experience in the medical device industry (B2B and B2C)/ Life sciences or Pharmacology with a proven track record in improving brand and sales performance.

• Exceptional presentation and training skills

• Outstanding relationship building and communication skills.

• High levels of motivation, energy and a drive to achieve results.

• Degree qualified with strong clinical background (Cardiology experience desirable)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. 

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

Aged Care Registered Nurses (Full-time)
Wagga Wagga Community Aged Care

Casual, Full Time, Part Time, 24/7 Shifts
Above award salaries
Brand-new home
Flexible shift arrangements
On-site parking
Start immediately

Signature Care presents an exciting opportunity to shape the service delivery of aged care into the future during a period of significant change and internal growth within our business.

ABOUT THE COMPANY:
Signature Care is a family owned and run aged care provider with a holistic focus on community, individual well-being, and a culture of respect and dignity. We have been caring for families for over three decades, and are proud of the unique residences offered to the community.

OUR REGISTERED NURSES:
We are currently seeking Registered Nurses for our brand new, state-of-the-art aged care residence based in Turvey Park that opened in January 2023.

The salary for this role is between $88,000 - $100,000 depending on shift times and allowances.

We are looking for people who will strive to maintain and enhance the health and well-being of our residents while offering them dignity, safety, and independence. Specifically for this role, you will need to be able to explain complex clinical matters to incoming residents and their representatives and to be able to assess and document each resident's care needs.

To maintain this attentiveness to our residents, we aim to support your well-being and ensure a happy and safe work environment

SKILLS & REQUIREMENTS FOR THE ROLE:
To be considered for this role, ideally we are looking for:
Current unrestricted registration with AHPRA
Demonstrated aged care experience in pre-admissions
Experience in assessments and developing care plans
Assess, plan and implement client care within your scope
Consider physical, social and psychological requirements
Be able to effectively communicate complex care plan needs to incoming residents and their representatives.
Create and update care plans to reflect developing needs of our residents
An understanding of Aged Care Quality Standards
An understanding of Australian National Aged Care Classification funding model
Demonstrated organisational and time management skills
Demonstrated well-developed computer and documentation skills
Excellent communication and clinical problem-solving skills
Confidence in managing your time effectively, including an ability to work autonomously.
National Police Check less than 12 months old

EMPLOYEE BENEFITS & WORK CULTURE:
Our vision has always been to provide high quality homes accessible and inclusive to every person, and which encourage independence and best practice in models of service and care. By maintaining an inclusive and vibrant work culture, we can also make sure we have a warm and comfortable home for our residents.

Our staff’s health and wellbeing are important to us – which is why we have developed and partnered with selected providers to offer employees a growing range of benefits to make sure they get the most out of their working and personal life.

Come and join our friendly and supportive Signature Care team that offers:
Onsite café
Staff room facilities
Onsite Parking
Ability to work close to home
New, fully equipped residence
State-of-the-art technology
Exclusive staff discounts with JB Hi-Fi
CommBank Workplace banking
Salary sacrificing options including superannuation and novated Leasing through Enlist
Benefits through our default superannuation fund HESTA
Access EAP – a voluntary, confidential and free counselling service
Immunisation (Flu and Covid) provided free at site
Opportunities to up-skill and further your career, including National career opportunities

Job offers will be subject to a National Police Check and evidence of Covid-19 vaccination status.

Aged Care Registered Nurses (Full-time)
Residential Aged Care | Full Time

BRAND NEW RESIDENTIAL AGED CARE FACILITY | FULL TIME
Above award salaries ($65,000-$100,000 depending on shifts & allowances)
Brand-new home
On-site parking
Full Time Hours - morning, afternoon and night duty shifts.
Experienced and Graduate Nurses are encouraged to apply

Signature Care presents an exciting opportunity to shape the service delivery of aged care into the future during a period of significant change.

ABOUT THE COMPANY:
Signature Care is a family owned and run aged care provider with a holistic focus on community, individual well-being, and a culture of respect and dignity. We have been caring for families for over three decades, and are proud of the unique residences offered to the community.

OUR REGISTERED NURSES:
We are currently seeking aged care experienced and qualified Registered Nurses to support our brand new, state-of-the-art aged care residence based in Tamworth. We need Registered Nurses who will look after our residents with a high level of attentiveness, kindness, and respect. We are looking for people who will strive to maintain and enhance the health and well-being of our residents while offering them dignity, safety, and independence.

To maintain this attentiveness to our residents, we aim to support your well-being and ensure a happy and safe work environment

SKILLS & REQUIREMENTS FOR THE ROLE:
To be considered for this role, ideally we are looking for:
An understanding, empathy, appreciation and the ability to promote the values and ethos of Signature Care
Current unrestricted registration with AHPRA
Demonstrated aged care experience preferred
The ability to work as part of a team and promote education and leadership in aged care
Understanding of and commitment to continuous quality improvement
Experience in assessments and developing care plans
Assess, plan and implement client care within your scope
Consider physical, social and psychological requirements
Create and update care plans to reflect developing needs of our residents
An understanding of Aged Care Quality Standards
An understanding of Australian National Aged Care Classification funding model
Demonstrated organisational and time management skills
Demonstrated well-developed computer and documentation skills
Excellent communication and clinical problem-solving skills
Confidence in managing your time effectively, including an ability to work autonomously

EMPLOYEE BENEFITS & WORK CULTURE:
Our vision has always been to provide high quality homes accessible and inclusive to every person, and which encourage independence and best practice in models of service and care. By maintaining an inclusive and vibrant work culture, we can also make sure we have a warm and comfortable home for our residents.

Our staff’s health and wellbeing are important to us – which is why we have developed and partnered with selected providers to offer employees a growing range of benefits to make sure they get the most out of their working and personal life.

Come and join our friendly and supportive Signature Care team that offers:
Onsite café
Staff room facilities
Onsite Parking
Ability to work close to home
New, fully equipped residence
State-of-the-art technology
Exclusive staff discounts with JB Hi-Fi
CommBank Workplace banking
Salary sacrificing options including superannuation and novated Leasing through Enlist
Benefits through our default superannuation fund HESTA
Access EAP – a voluntary, confidential and free counselling service
Immunisation (Flu and Covid) provided free at site
Opportunities to up-skill and further your career including National career opportunities

Job offers will be subject to a National Police Check and evidence of Covid-19 vaccination status

We are looking for Before and After school care staff for permanent positions in 2024. If you're looking for your next move in the new year, we have a number of permanent positions on offer within the Outside School Hours Care space across Sydney and Central Coast. Please register your interest with your current resume by applying or emailing [email protected] About you: - Currently have a Diploma or Certificate III in Children's Services or willing to obtain - OSHC experience - Looking for a permanent position as a Director, Coordinator or Educator Current Locations: - Central Coast - Umina and Terrigal - Ryde - Lower North Shore - Quakers Hill - and many more
The Benefits of Working with Randstad Education:
Please note that your details will not be sent to any school without your consent or any referees listed on your CV contacted without your permission.
With locations in every capital city in Australia, Randstad's Education team is the biggest and most experienced education & childcare agency in the country, and that means we're here to help you with your next career move.
At Randstad Education, we have over 20 years of expertise in the early childhood and education sector. This means our experienced consultants are here to help match you with your perfect job.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.