About The Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are looking for an Onboarding Operations Officer who is fluent in both English and Mandarin to play a vital role in conducting KYC activities and ensuring seamless onboarding for corporate and institutional clients. Your expertise will help us maintain regulatory compliance while you update SOPs, support regulatory reporting, and enhance our systems. Collaborate with our compliance teams on CDD/EDD processes and contribute to exciting projects that streamline our operations and drive efficiency. Your impact will be felt across the organization.

Key Responsibilities：

• Perform KYC activities, including PEP and sanctions screening to ensure compliance with regulatory standards.
• Handle customer onboarding for corporate, trust, and institutional clients, ensuring all processes are compliant and efficient.
• Update and distribute SOP documentation, ensuring all operational procedures are clearly outlined and kept current.
• Assist in preparing reports for regulatory bodies (such as AUSTRAC) and audit purposes as needed, including the provision of audit materials.
• Coordinate and support various projects, including the automation of key processes and other strategic initiatives, ensuring smooth execution and cross-team collaboration.
• Manage system administration tasks, such as updating registration forms and multi-language support.
• Assist with reporting data, such as tracking onboarding volume.
• Collaborate with Compliance teams for CDD/EDD, client off-boarding, etc.

• 1-3 years of experience in KYC/AML within the financial services industry is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Ability to collaborate effectively as part of a team and demonstrate a rapid learning capacity.
• Familiarity with corporate, trust, and institutional onboarding processes is highly desirable.
• Knowledge of AUSTRAC and ASIC regulations related to compliance and onboarding is highly advantageous.
• Experience with Sumsub, World-Check, or other electronic verification tools is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication skills in both Mandarin and English.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangement.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

We are currently seeking a Health and Safety Lead to provide oversight and drive consistent implementation of HSES systems across PACT’s Braeside plastic packaging manufacturing sites to ensure the organisation meets its legal and ethical obligation to provide a safe workplace.

As a HSES Leader on site, you will provide a connection between the Site and Group level activities and will champion and monitor implementation of the Group HSES System (Policy, Procedures and tools), including communicating with Site Management and conducting inspections and audits.

 You will support and drive the assessment and recommendations to improve controls of all site hazardous and high-risk activities as well as provide oversight of critical incidents and support the Site with incident investigation, root cause analysis and corrective action closure. This includes the investigation of incidents that affect health, pollution, contamination and waste management. 

Supporting the sites Injury Management Processes as well as preparation of Health, Safety and environmental reports will form a part of your remit as well as driving activities with external regulatory bodies (such as Safework and EPA) and providing recommendations of continuous improvement for the Group HSES System. 

Your key responsibilities will be to:

•  Provide oversight of health, safety and environmental incidents and supporting sites with incident investigation, root cause analysis and corrective action close out
• Monitor and drive activities with external regulatory bodies (such as WorkSafe and EPA) and providing recommendations of continuous improvement for the Group HSES System 
• Plan and implement environmental, health and safety programmes.
• Identify common environment, health and safety hazards inherent at the site and establish guidelines for the control of hazards.
• Promote and champion a zero-harm culture, by providing expert advice, support and driving implementation of the Group HSES system. This entails advice to the Divisional and Site Management teams.
• Incident Management
• Establish risk management and risk mitigation programmes
• Monitor, interpret and champion changes to regulatory environment including communication of
• Support the development and coordination of strategies
• Train and educate leaders of the PACT safety management systems

To be successful in this role, you’ll have:

• Strong knowledge and understanding of Health and Safety Codes of Practice, Standards, and associated obligations;
• Strong skills in hazard identification, risk management and incident investigation;
• Previous experience in developing, implementing, monitoring and auditing Safety or Environmental Management Systems;
• High level of computer literacy and developed administrative skills;
• Commitment to sustainability and providing an honest, respectful environment
• Experience working in Manufacturing/large, multinational or listed company environments
• High level of initiative and ability to work effectively and remotely from HSES team.