• Love getting out on the road, solving problems on your feet and meeting new people?
• Do you enjoy giving great customer service?
• Do you have great attention to detail?

We are looking for an enthusiastic individual with a great attitude to join our team on a full-time, permanent basis, based out of our Launceston depot, servicing Northern Tasmania.

As a Pest Control Technician, you will be responsible for working with commercial and residential customers to keep their premises pest-free.

Duties

• Inspecting client premises thoroughly for any sign of pests
• Carrying out measures as required to eliminate the pests
• Identifying sales leads in the region where possible
• Building rapport with and communicating with clients regarding the eradication and prevention process
• Developing and maintaining long-term customer relationships

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Current and valid Australian open/full driver's licence
• Eligible to work full-time in Australia 
• Availability for possible overnight stays in remote areas
• Interest in Pest Control or related industry experience
• Excellent customer service skills to manage, maintain, and build upon client relationships
• Communicate to internal stakeholders and clients both orally and in writing
• Physically fit and the ability to work autonomously and drive long distances
• High attention to detail to maintain high standards and achieve set targets
• An ability to consistently work within both our client's and Rentokil's safety parameters
• Confident using a mobile phone service app/tablet

As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks.

Benefits of being part of the Rentokil Initial team:

• Job stability
• Working for the world’s largest pest control company
• A fully-maintained company van including a fuel car and a mobile phone
• Employee cash incentive programs and bonuses
• Company uniform, full protective gear and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

About Rentokil Initial:

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."
Angela Smith - Technician

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself. The best thing about working for Rentokil Initial is the teamwork. Our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”
Jim Evans - Senior Technician

• Permanent, Full-time
• $97,099.24 per annum plus Superannuation
• Join the Community Health & Wellbeing team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Quality and Compliance Officer role is to lead the development and ongoing implementation of all aspects of quality and compliance across the Aged and Disability Services unit, with a major focus on aged care.

What you’ll be doing:

• Advise and support coordinators in the development and implementation of effective and appropriate corrective strategies in response to less-than-optimal performance and outcomes data within the Department.
• Maintain a current and comprehensive awareness of quality and continuous improvement systems, and relevant accreditation standards as they apply to the Department.
• Monitor the implementation of council and departmental plans including the Quality and Continuous Improvement Plan within the Department.
• In conjunction with the leadership group oversee collection and reporting of quality and continuous improvement performance and outcomes data within the Department.
• Develop and utilise effective communication with the leadership team to ensure effective implementation of systems and processes.
• Communicate and ensure that the department coordinators have a clear understanding of the mandatory compliance and auditing processes.
• In collaboration with the department coordinators develop and maintain departmental Standard Operating Procedures.
• In collaboration with relevant staff, prepare self-assessment and applications for external accreditation.
• Provide direction and support in relation to the collection and collation of evidence to demonstrate compliance with relevant external standards and accreditation requirements.

The skills and experience you’ll bring to the role:

• Knowledge and understanding of Total Quality Management and its application within a service industry.
• Knowledge and experience in undertaking and managing audits.
• Ability to translate organisational strategies and plans into meaningful and practical implementation.
• Demonstrated ability to discuss and resolve conflict situations and complex problems.
• Demonstrated ability and experience in preparing and conducting presentations and training programs and facilitating and leading group discussion.
• Sound knowledge and practical application of the Quality and Continuous Improvement Systems, relevant Accreditation Standards and associated regulations, and associated Regulations, relevant Codes of Practice and Australian Standards.
• Excellent written and oral communication skills and the ability to gain co-operation of and communicate effectively with people from diverse backgrounds and cultures.

Required Certifications & Qualifications: 

• Tertiary qualifications in Quality and Continuous Improvement Systems, health, or a management discipline or similar or lesser formal qualifications with significant experience in a related field.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Reporting to the Quality Control Manager, this role is responsible for assisting the Quality Control and Assurance Team in ongoing tasks monitoring and overseeing quality assurance standards, policies and procedures within the business, to support business improvement and excellence.

Key Responsibilities:

• Verification of inspection results and maintain detailed quality records.  
• Assist in the implementation of Quality Control work and practices like calibration tasks.
• Help preparation certification documentation and procedures under supervision of QA Manager.
• Assistant to the team for preparation project specific Inspection Test Plans (ITP’s), Quality Plans and Manufacturers Data Records (MDR’s) and other prescribed project deliverables.