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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this




































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Job Title: Quality Assurance Manager
DirectIT Pty Ltd.

Job Description:
DirectIT is looking for an experienced Quality Assurance Manager to join our team. This is a full-time position with a starting salary at $73,150 + Superannuation.

As the Quality Assurance Manager, you will be responsible for ensuring the quality of our telemarketing operations by monitoring, evaluating and coordinating systems. You will be responsible for identifying areas of improvement and making recommendations to management for process improvement. You will work closely with DirectIT’s operations team to ensure that agents are trained and equipped with the necessary tools to meet the high standards within our organisation.

Responsibilities:

• Develop and implement quality assurance procedures, including system monitoring, scoring, and feedback to agents
• Identify areas of improvement and make recommendations to management for process improvement
• Collaborate with training and operations departments to ensure that agents are trained and equipped with the necessary tools to meet standards
• Conduct regular audits to ensure compliance with company policies and procedures
• Provide coaching and feedback to staff members on areas where improvement is needed
• Analyze data to identify trends and areas of opportunity for improvement
• Participate in cross-functional teams to drive process improvement initiatives
• Create reports and present findings to management on a regular basis
• Ensure that all quality assurance activities are conducted in compliance with applicable laws and regulations

Qualifications:
• Bachelor's degree in business administration, communication, or related field
• At least 2 years of experience in a Quality Assurance role, preferably in a telemarketing or call centre environment
• Excellent communication and interpersonal skills
• Strong analytical skills and attention to detail
• Proven ability to identify areas of improvement and drive process improvement initiatives
• Knowledge of quality assurance best practices and techniques
• Familiarity with call center technologies and systems
• Ability to work independently and in a team environment

If you meet the above qualifications and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

ICT Account Manager

Immediate Start - Great incentives and commission, achievable targets

THE ROLE:
• You will be contacting decision makers within organizations of all sizes to enquire about their business needs relating to IT solutions on behalf of our market-leading client base
• Full training and ongoing support will be given to ensure success!
• 38 hours per week Monday - Friday
• $73,150 per year + Super + Commission

YOU:
• Must be fluent in English
• To work from home you need your own laptop or computer
• B2B sales experience / outbound telesales is a requirement
• Ideally you will have knowledge or experience with IT ie Storage/Backup/Infrastructure/ERP Solutions/IT security (or the ability to pick it up fast!)
• Competitive nature
• Comfortable working to targets.

**Benefits**
• Ongoing training and support
• Achievable targets and incentives
• Commission on top of base
• For more information and full Job Description, apply today

About this role
About I-MED Radiology Network
I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.
Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics. Our extensive teleradiology operation supports over 2 million patients annually, providing 24/7 radiology reporting across Australia and New Zealand through I-TeleRAD, and expanding into the US with the acquisition of StatRad.
At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in
... Click here to view more detail / apply for Account Manager ? Sydney Central

You are applying for the position of National Account Manager - Distributors with Aus Pie Co Pty Ltd . Please fill in your details below to submit an application for this position.
This position is located in: Sydney

Aus Pie Co Pty Ltd is an industry leading manufacturer of sweet and savoury baked goods which are made here in Australia. Our products are delivered throughout Australia and New Zealand. Our brand names include Mrs Macs, Pie Face and Balfours. 
At APC we take pride in every product that we make with a strong commitment to quality, tradition and flavour which has made us a trusted manufacturer in the industry. 
We are on the lookout for a National Account Manager Distributors to join our Mrs Macs sales team in Rhodes, NSW.
About the role:
As our National Account Manager - Distributors, you will

... Click here to view more detail / apply for National Account Manager ? Distributors

Information Technology















  We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary & Role Information: SAP Cloud Application Services (CAS) provides a wide range of services for managing business process and application logic, data layers, application security, software releases,




... Click here to view more detail / apply for Application Service Manager

21st November,

Are you seeking a change for the new year, or an opportunity to take the next step in your career?
Permanent full time position, across a Monday to Friday roster
Leadership and strategic responsibilities including leading a small team
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
  
What role will you play
  
As the Property Manager Operations (PMO),
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TFE Hotels is Australias international hotel company. Were hoteliers at heart and we thrive on making our hotels feel like your home away from home. Were people people. We develop and nurture talent and go out of our way to foster team spirit. After all, when our team love what they do, we know youll love what they do.
About the role:
Reporting to the Associate Director of Sales VIC/TAS, as the Sales Manager , you will have a hunger to drive sales, achieve KPIs and revenue targets.
Your key focus will be to develop and enhance business opportunities into Quincy Hotel Melbourne, Vibe Hotel Melbourne Docklands, Destination Pentridge and the wider TFE Hotels portfolio. Achieving set revenue targets and source new business for our hotels.
Key Responsibilities will include (but not limited to):

Manage existing business and develop new preferred agreements with

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Leading organisation offering a competitive salary package
Opportunity to contribute to the success of an industry leader.




About Our Client


A global leader in responsible packaging is dedicated to providing high-quality solutions for food, beverage, pharmaceutical, medical, personal care, and household products. Their innovative and sustainable approach drives environmental improvement while fostering growth for customers. With operations in over 40 countries, they employ thousands of professionals across multiple locations and are renowned for their commitment to excellence, innovation, and engaging top talent.




Job Description


We are seeking an experienced Account Manager to support revenue and margin growth by managing key accounts and driving new business opportunities within the packaging industry. This role involves developing and nurturing strong business relationships with key decision-makers and implementing strategies to grow a portfolio



... Click here to view more detail / apply for Account Manager

Assistant Store Manager | Dan Murphy's Fisherman's Bend  | Add to our expertise

The Endeavour Drinks Talent Acquisition team will be closed from December 25th to January 7th. While you can still apply during this time, applications for this role will be reviewed from January 13th, 2025. Happy holidays, and we look forward to connecting with you in the new year!

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Reporting to Account Director, you will create impact within our Client Management Capability . Overseeing the growth of existing client accounts, implementation of policies and workflows that align with the best interests of the client and agency alike. You'll ensure client satisfaction and the success and longevity of the relationship with your accounts. You'll be influential member of the team and will contribute to the strategic development of the business and deliver new revenue opportunities from your clients.

 

Your primary responsibilities will include:

• Build relationships with clients and key account stakeholders
• Take ownership of specific areas within our client portfolio, and act as the primary connection between Jellyfish and the client
• Create and maintain accurate documentation, including client reports, scopes, briefs and presentations
• Work with our teams to serve clients, contributing to the retention and growth of the accounts
• Align with client business objective and guide clients on their digital maturity and growth
• Stay on top of industry updates and understand priorities for your clients based on their verticals and current marketing activities

Who are we?

So you might ask, who’s CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR’s Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2023 and that’s not about to change. We are experiencing massive growth this year, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

The Corporate team focusses on CreditorWatch’s core customers who range from $25m - $250m in annual turnover. The corporate function is the engine room of the business which includes business development and account managers in each state as well as a specialist team, with a representative focused on each product in our suite.

The Corporate Sales Manager is required to oversee and manage the Account Management team who are focussed on outbound activity, pipeline generation and monthly recurring revenue targets. A major part of the role is balancing these core KPI’s alongside the personal development and career progression of the team.   

In this role, you will be fully responsible for the sales performance of the team including relevant territory reviews, pipeline funnel management, forecasting and team development. 

Some of your responsibilities include and are not limited to:

• Inspire a Winning Culture: Foster an empowering, collaborative environment built on trust, accountability, and mutual respect, while celebrating individual and team successes. 
• Champion Growth and Development: Provide ongoing mentorship, personalised development plans, and career progression opportunities to help team members reach their full potential. 
• Strengthen Key Customer Relationships: Partner with the team to build enduring relationships with key customers ensuring retention, upsell, and cross-sell opportunities are maximised. 
• Deliver Accurate Forecasting: Own and deliver accurate forecasts for team performance, ensuring transparency and alignment with business goals.
• Optimise Patch Management: Conduct regular territory reviews to ensure equitable distribution of opportunities and maximise team potential across all regions. 
• Support Strategic Growth Initiatives: Develop and execute both short-term and multi-year plans, balancing immediate wins with sustainable, long-term success. 
• Focus on High-Value Activities: Guide the team in pipeline prioritisation and time management, ensuring effort is concentrated on high-impact opportunities. 
• Collaborate to Drive Results: Work closely with marketing, product, and other internal teams to align strategies and equip the team with resources to exceed expectations. 
• Maintain and Drive High Standards of Performance: Reinforce the team’s high-performance culture by setting clear KPIs, reviewing performance regularly, and providing support to sustain excellence. 
• Lead with Transparency and Advocacy: Represent the team within the organisation, championing their successes, addressing challenges, and advocating for resources to enable continued success. 

Our ideal candidate

• 1-3 Years of Leadership Experience: Proven ability to manage and develop high-performing sales or account management teams, with a track record of achieving results. 

• Sales Funnel Expertise: Strong understanding of opportunity and lead qualification funnels, with experience optimising pipeline performance and driving conversions. 

• Coaching and Development: Demonstrated success in mentoring team members to achieve their goals and fostering a culture of continuous improvement. 

• Forecasting and Data-Driven Decision Making: Skilled in delivering accurate sales forecasts and using data insights to inform strategic decisions. 

• CRM and Commercial Acumen: Proficient in CRM systems and adept at aligning team efforts with business objectives to deliver measurable revenue growth. 

More than just work