What you’ll do

tyreconnect aim to create a hassle-free tyre purchasing experience for B2B customers. Their seamless eCommerce platforms provides all the big tyre brands to a vast array of dealerships, mechanics and tyre stores.

This is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. 

• Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web and live chat. 
• Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
• Develop and support solutions with the day-to-day operations within the tyres business through tasks such as, product support, suppliers and logistics providers as well as some administrative tasks.

You will be an integral member of the team, responsible for implemented integrated communication and content creator campaigns across a variety of traditional and new media platforms. This role will develop direct relationships with press and content creators, and work with support agencies where relevant, to deliver paid and earned activities that support marketing pulse points for Ubisoft games.

Utilizing a “player-first” mentality, the Communication & Content Creator Manager will work with cross-functional teams to create unique engagement opportunities and activations in the ANZ territory.

WHAT YOU'LL DO

• Partner with the Head of Communications & Content Creators to implement tailored, effective, and innovative communications and creator campaigns
• Develop and maintain Ubisoft’s relationships with key local press and content creators
• Execute content creator campaigns for allocated titles that deliver strong ROI
• Support deployment of the Company Creators Program: applications vetting, local promotion, business requests management, etc.
• Collaborate closely with Ubisoft global and regional teams to share local knowledge and coordinate campaigns
• Manage the co-ordination of local press and creator events
• Collaborate with internal and cross functional stakeholders worldwide
• Ensure local reports are finalised for local and global counterparts by the relevant deadline

• Permanent, Full-time
• $75,252.28 per annum plus Superannuation
• The role will be base at Broadmeadows Community Hub

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Broadmeadows Community Centre Leader.

What you’ll be doing:

• Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, purchasing, document management, collation of data and reports.
• Administer the Centre’s booking system, including point of contact enquiries, including the maintenance of and adherence to the booking system and administration of accounting processes.
• Ensure effective and efficient day-to-day operation of the Broadmeadows Community Hub as per the Operations Manual.
• Ensure the centre is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the Council’s Facilities Management Team.
• Help promote and support the participation of a wide range of users including tenants in the facility and Council programs through collaborative approaches and maintenance of day-to-day facility operational functions.
• Assist the community by providing accurate information and advice about Council services in a polite, friendly, and professional manner.
• Assist with the setting and packing up of the hire spaces in accordance with the needs of the user groups.

The skills and experience you’ll bring to the role:

• Knowledge and/or proficiency in the use of facility booking and administration systems within a community setting.
• Proficiency in the application of standard office administration and clerical procedures and practices.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently.
• Good interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers and colleagues, particularly in a multicultural setting. 
• Ability to work as a member of a team committed to providing efficient and quality customer service.
• Excellent verbal and written communication skills and demonstrated ability to gain cooperation and assistance from customers and colleagues.

Required Certifications & Qualifications: 

• A nationally recognised Certificate in a related discipline (Administration or Customer Service) or relevant experience.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

The Internal Communications Specialist at GYG will play a key role in helping to keep our stakeholders – including our crew, franchisees, and Hola Central staff well informed and connected. This role will assist in implementing our communications strategy, ensuring that the right information reaches the right people at the right time. They will collaborate with various departments to facilitate effective and meaningful communication throughout GYG.

This role is perfect for someone eager to contribute to building and optimising communications.

What you can expect in the role:

• Assist in drafting, editing, and proofreading internal communications such as newsletters, announcements and updates.
• Collaborate with operations team to ensure all communications are clear, actionable, and aligned with organisational goals.
• Manage and regularly update content on internal communication platforms.
• Ensure all communications are clear, engaging, and distributed through appropriate channels.
• Coordinate with teams to ensure effective communication across functions.
• Compile reports on the effectiveness of communication strategies, identify gaps, and recommend improvements.
• Ensure all internal communication materials adhere to company brandings, tone of voice and style guidelines.
• Provide project support to internal communications team.
• Assist in the development and communication of internal processes, procedures, and guidelines to ensure operational efficiency and support a seamless guest experience.

You will enjoy this role if you have:

• Experience in communications, public relations or a related field.
• Basic knowledge of internal communication best practice.
• Experience or familiarity with internal communication tools and platforms is a plus.
• Some experience or familiarity with graphic design software (e.g canva, adobe, creative suite).
• Strong written and verbal communication skills, with an ability to draft clear and engaging content.

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - 1 day WFH p/week
• Up to 5 weeks annual leave as part of 'Love Ya Leave' policy
• Phone Allowance - up to $100 p/month
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Generous long term incentive scheme
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.