1. Overview of organisation: My client is a global leader in professional information services, software solutions and services for the health, tax & accounting, finance, risk & compliance and legal sectors. We help our customers in over 180 countries to make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. 2. Purpose of role Acting as single point of contact of their Melbourne office. This role is responsible for managing a wide range of office admin, WK business operation, business continuity management, risk management, procurement and support services to the business leaders. This role also requires organize coordination between different Wolters Kluwer business divisions in Melbourne. In this very diverse role, there is an opportunity to expand professional knowledge in areas such as (but not limited to), occupational health, event coordination, office renovation projects, crisis management, business continuity management, sales support function, support services to business leaders, procurement and travel arrangements.
Key Areas of Responsibility Office Administration

The first point of contacts for all information for Melbourne office.
Provide administration support in managing internal and external customers.
Manage the office facilities and provide staff with adequate equipment and conducive office environment to carry out their daily task
Ensure that the office is in good working condition at all time and reflect WK's company value and image
Liaise with all service providers i.e landlord, contractors, IT support, suppliers etc.
Procurement of all office supplies, maintain service contract agreements, compare prices between different vendors for goods and services.
Provide admin support to all WK business divisions in Melbourne
Manage and responsible on security access (entrance/exit)

Support function

Provide support services Finance, AP, Sales and Management.
Provide admin support all WK Business Division including Tagetik, TeamMate, WK Health, WK GRC and WK
Escalate all sales queries that come through to company main telephone line/email to sales team.
Support businesses with Roadshows, WK events, In house Customer training, townhall etc.
Support Sales and marketing functions.

Incident Management and Business continuity management

Member of local IMT team.
Play role as Incident Manager and Fire Warden for the office.
Be responsible for Alertfind.
Responsible for implementing safe management measures at the office.
Ensure WK meets all Melbourne government regulation with regards to safe working environment.
Monitor and advise business management with the changes to Melbourne requirements to ensure safe working environment.
Conduct fire drills, emergency evacuation plan etc with landlord.
Provide staffs update on risk/injury hazard. Ensure safe and clean environment in the office premise at all times.
Involve in IMT training and communication

-WFH 3 days (2 days in office)

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.   We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. What's on Offer? Brand New & State of the Art office in Hamilton Competitive salary package bonus Flexible work hours Work from Home Paid Volunteer Leave as part of giving back to the local community. Staff discounts on our Ingenia Holiday Parks About the Role As Senior Payroll Officer, you'll be at the forefront of our payroll operations, contributing to the seamless management of payroll processes for our 1400 employees. You will be responsible for the end-to-end payroll cycle, including superannuation, payroll tax, and end-of-month PAYG, ensuring accuracy and compliance while providing a seamless customer service delivery. We are using the rapidly expanding and single-system HR platform called Dayforce. Training on Dayforce will be provided to the successful candidate! Responsibilities Manage end-to-end payroll processes, including superannuation, payroll tax, and end-of-month PAYG. Demonstrate critical thinking and analysis in a high-paced environment. Interpret awards and other industrial instruments. Effectively communicate and engage with our employee population. Ensure timely response to employee payroll related queries. Navigate the intricacies of payroll systems, specifically Dayforce and Ceridian Collaborate with the broader People & Culture team. About You Have experience with at least 2 different payroll systems. Familiarity with a similar employee size and pace of work. Excellent customer service skills, with the ability to handle sensitive payroll queries. Quick learner, comfortable adapting to a new system (training provided) Culture and Benefits   In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

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Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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Medical Education Administration Officer Apply now Job no: 499759 Work type: Permanent Location: South Brisbane Categories: Education & Training About the role We have a unique opportunity for an experienced and passionate Medical Education Administration Officer to join our high achieving Medical Education Unit in this permanent full time role. Based at the South Brisbane campus we also offer a flexible working model including working from home where appropriate. The Medical Education Unit at Mater in South Brisbane are responsible for managing all medical education and workforce functions for Junior Medical Staff at Mater in South Brisbane. This includes advertising, recruitment, onboarding, roster and leave management, performance management and pastoral care as well as education, training and learning requirements. All you have to do is look at the AMAQ Hospital Health Check survey each year to see the high quality and valued service we deliver to our Junior Doctors year on year. What you'll be doing To provide administrative support to the Medical Education Unit (MEU) for the coordination and efficient functioning of all Medical Education programs and activities. Administration support includes, but is not limited to: To provide administration support to the MEU for the formal education programs for Medical Officers (Interns, Junior House Officers, Senior House Officers, Critical Care Senior House Officers) To provide support with administration functions relating to orientation programs for Medical Officers (Interns, Junior House Officers, Senior House Officers, Critical Care Senior House Officers, Registrars, Principal House Officers, Fellows, and some Senior Medial Officers). This includes managing relationships with external sponsors. To coordinate, review and provide Intern Completion Certificates in collaboration with the Medical Education Officers and Director Clinical Training prior to forwarding to AHPRA To prepare meeting agendas and minutes in collaboration with Director Medical Education and Workforce To provide high quality and confidential (where required) administrative support to the Director of Clinical Training (DCT), Director Medical Education and Workforce and Medical Education Officers (MEOs) Work within Mater systems to track, monitor and ensure compliance with due process for Education session attendance, feedback, and planning. Support MEU with all reporting functions for accreditation requirements. Provide customer service and support to Junior Medical officers; manage and distribute MEU generic email and phone line. Prepare and provide letters of rotation, and evidence of satisfactory work performance to junior medical officers. Act as formal secretariat to Medical Education Committee meetings. To learn more please view the Position Description  Medical Education Administration Officer Role Description December 2023.pdf About you To be successful in this role, you will have demonstrated experience in a similar role. How to apply? Please submit a cover letter and resume outlining your experience and what you would bring to this role, addressed to Olivia Paton via the Mater Careers website. Any…

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Join a large, complex & interesting payroll with over 12,000 staff in Australia 2-3 days WFH, Not for Profit tax benefits, inner suburbs location About Our Client My client is a large, very well established business operating in the Not-For-Profit sector. They have been operating for over 100 years and have continued to grow in this time. The business processes pay for over 13,000 staff and have a total team of circa 18-20 staff in payroll. They operate a friendly, supportive environment and offer very flexible working arrangements. Job Description This is a hands on, permanent, full time Payroll Officer position. Working within a smaller sub-team of two staff, you will have responsibility for one entity within the group. Your role will involve running a full function, end to end payroll, covering everything from new starters to terminations, including awards interpretation & reviewing other colleague's work. With your own portfolio covering an end to end payroll, you'll be able to take ownership over your own payroll & day. You'll be running a fortnightly payroll. The entity you are looking after is relatively complex, with a couple of tricky EBA's you'll be interpreting & paying staff under. You will be given opportunities to grow and progress within this role - with the ability to take on more responsibility as you grow within the company. The Successful Applicant The successful candidate will have worked in hands on, full function payroll positions previously. If you have worked in a larger payroll this will be of benefit, as will having exposure to larger ERP systems. You will be based in Brisbane & hold current working rights. My client also requires you to be vaccinated for Covid & the flu. What's on Offer I have a very competitive salary & package on offer for this role. - Salary up to $80,000 base at the top end not-for-profit tax benefits - equivalent of circa $9,000 extra on the base. Superannuation will be on top of this. - Flexible working, with 2-3 days WFH available after initial training. Flexible hours also available for this role. - Opportunity to grow, progress within the business, both in skillset & with room to be progressed internally. Contact Lucas Mehlhopt Quote job ref JN-082023-6158241 Phone number (61)414229462

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About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has delivered a wide range of employment and training solutions to our industry partners. As a Group Training Organisation (GTO) and Registered Training Organisation (RTO), AGA works across many industries and vocations as a specialist provider of apprenticeship and traineeship services. AGA offers a complete apprenticeship service to both the apprentice/trainee and the employer.About the role:AGA is currently seeking a GTO Field Operation Support Officer to join the Administration team, based at the Deer Park office. The successful candidate will report to the GTO Administration Team Leader, and will be primarily responsible in providing support to the GTO Field Officers. The Field Operation Support Officer will complete data entry, apprentice record management, filling and ordering of equipment as requested by Field Officers.This full-time position involves various administrative tasks within the role, contributing to essential administrative functions while upholding the utmost confidentiality and privacy of client data and records. About you:Excellent written and verbal communication skillsComputer literate, high level computer skills and broad experience across a number of applicationsAbility to work with a range of people and to respond to inquiries promptlyStrong attention to detailStrong time management and organisational skillsPrevious administration experience required Understanding of Group Training desired, not essentialUnderstanding and demonstration of a proactive approach to safety within their workplaceApplicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant.What you will do:Maintain and manage database, ensuring entries are accurate and up to date.Liaise with Field Officers supporting by preparing documentation, data entry, maintaining apprentice/trainee files.Run regular reports for the GTO Administration Team Leader in relation to unplaced apprentices, unsuccessful completions and assist in the compilation of monthly data related to GTO and Field Officer performance.Field queries from apprentices, host employers and other stakeholders, providing accurate and helpful information on AGA’s employment and training services.Ordering Personal Protective Equipment for all apprentices in their region and arrange delivery or pick up for apprentices.Coordinate the onboarding and inductions for apprentices and trainees.Ensure safe office work practices are carried out within their workplace.Provide such other administrative services to the GTO as requested from time to time by the GTO Administration Team Leader and/or GTO Manager. Totally excited about this role like we are? What are you waiting for? Sprint towards the 'Apply' button and join our squad today! At AGA, everyone's got a fair shot! We're all about equal opportunities. Come be a part of our team!

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Do you have a passion for drones? Have you worked in retail or operations and want a change? Do you have a great eye for detail and a great team player? Click now for an exciting opportunity with great perks! GROUND SUPPORT OPERATOR ... Do you have a passion for drones? Have you worked in retail or operations and want a change? Do you have a great eye for detail and a great team player? Click now for an exciting opportunity with great perks! GROUND SUPPORT OPERATOR Our client is looking for individuals with unique, diverse talents and a passionate drive to join their drone delivery service team and take on the role as Ground Support Operator based in Ringwood and across VIC. Description: The Ground Support Operator works autonomously to help deploy drones on a daily basis, ensuring all packages are loaded on the drone aircraft as well as maintaining and packing down the nest in a way that ensures high degree of safety and efficiency. Main Responsibilities: The GSO is primarily responsible for pre-flight inspections and daily set up. Pack and load packages to aircraft Maintaining the nest site and ensuring that any equipment requiring replenishment are ordered. Identify aircrafts that require maintenance action Report any unsafe or unusual occurrences to the operations manager About You: The ideal candidate will need to have an excellent work ethic, with a positive attitude and high attention to detail, ready to take on any given task. Must have Australian Driving license Must be a able to work autonomously as well in a team environment Strong problem solver and physically fit to complete heavy duties Able to work outdoors when required Able to work weekends!

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Security Officer Trident Services Security Pty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres and airports throughout Australia.  We pride ourselves on the delivery of highly proactive and well managed services to our Clients. We are currently seeking a suitably qualified and experienced Security Officer.  The successful candidates will be responsible for the delivery of high quality, client focused security services. Your duties and area of responsibility will include: Provide high quality customer service front line service and supportRisk identification and issue resolutionReporting and recording incidents and various other activities whilst on shiftResponding to all medical and security incidentsStrong interpersonal, written and verbal communication skillsResponding to emergency events in accordance with site systems and processesAbility to develop professional relationships with emergency services Developed understanding of conflict resolution and de-escalation The minimum requirements for this position are: Current First Aid and CPR CertificatesCurrent Security License and Crowd Control License in State of employmentEffective verbal and written communication skillsWell-developed client service skillsCustomer Service experienceFlexibility to work within a rotating 24/7 rosterHigh personal integrity and grooming standards Previous experience in a highly regulated environmentOrganised - outcome and deadline oriented Trident Benefits: Full professional uniform providedStable, long-term employmentOn-site training, professional development Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply. 

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Payroll Officer Permanent full-time position Cabrini Corporate Officer Hawthorn East & hybrid WFH Salary packaging up to $15,900 tax free each year, plus $2650 meal & entertainment card benefits Cabrini benefits:

Tax savings - Salary Packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits
Attractive hourly rates + 12% Super + 17.5% leave loading
Rewarding career growth opportunities
Located close to public transport with discounted Myki Commuter fares available

How you will make an impact The Payroll Officer is responsible for providing accurate, timely and efficient payroll services for Cabrini Health employees. Ensuring all operational aspects of payroll processing and associated activities are accurate and delivered within appropriate time frames and comply with relevant legislation, policies and agreements. This is a permanent full-time position with a hybrid work model of onsite at Cabrini Corporate Office in Hawthorn East and remote from home. Key responsibilities will include:

Actioning all activities connected to end-to-end payroll processing for each authorised payrun, ensuring payments to employees are made accurately and on time. This includes both waged and salaried employees.
Administering approved changes to all payroll related employee changes and data, Workers' Comp payment, salary deductions, leave adjustments, tax and super variations, redundancy and termination calculation and processes, etc.
Responding to and advising staff on payroll matters or queries relating to employee entitlements.
Delivering adhoc and month end reporting, back-pay calculations and leave and pay reconciliations as required, e.g. budget data, leave liability provisioning, ABS etc.
Supporting the Payroll project team with subject matter advice and input and collaborate as required towards relevant project milestones.

About you You will bring your strong experience in processing end-to-end payroll in a large scale complex environment governed by multiple EBAs and awards to our supportive, collaborative team. You will also have:

A Degree or Certificate III and/or IV in Accounting, HR or any other relevant field.
Ability to interpret different awards and EBAs in Australian work environment.
Knowledge of Leave, payroll tax and Workcover and its application, particularly as it relates to payroll processing.
Experience in Chris21 Payroll system would highly advantageous.
High level customer service skills including outstanding interpersonal and written and verbal communication skills.
Sound numeracy skills, attention to detail and accuracy and proficiency in MS Office especially in Excel.

To view the full position description click here . Enquiries should be directed to : Payroll Manager Nicola Saultry on 9508 1222. Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community. Please bear in mind that candidate shortlisting and contact may be limited during the holiday break. We will resume normal working hours from Monday 8th January 2024 however we will endeavour to contact successful candidates as early as possible.

Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care, and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers and provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation, and growth strategy ensure genuine opportunities for our people to learn, grow and realise their potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested. Please click here to apply.

Great permanent Accounts Officer opportunity with a growing organisation for 2024! Your new company This well established SME business is committed to delivering outstanding service in its specialist industry. They are looking for a hardworking and proactive Accounts Officer to join their supportive team. This is a fantastic opportunity to join a busy office with a great team environment. Your new role

Bank Reconciliations
Processing Accounts Payable and Receivable
Payroll
Correct job codes
Assist Month end processes
Prepare Payroll
Assist in Quarterly preparation of BAS statements

What you'll need to succeed

Previous Experience in a similar Accounts Officer role
Excellent verbal and written skills
Self-motivated
Committed and Resourceful
Highly organised and committed to meeting deadlines
Strong Attention to Detail
Experience using MYOB would be desirable
Advanced Excel

What you'll get in return You will receive the exciting opportunity to be part of an amazing team of talented individuals, and the chance to work in an office environment with a fantastic family feel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email Megan Dundas on [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

About the Company Our client is a national transportation company with an enviable reputation for their fantastic company culture, and is a previous winner of the 'Best Place in Australia to Work'. A large workload has dictated a need for an AP Officer to support their team over the next two to three months. This position is to commence immediately. Please note that the office will close at COB Friday 22nd of December, re-opening on Tuesday the 2nd of January. About the RoleIn this position you will be reviewing and processing invoices, investigating discrepancies, getting approvals, coding, and preparing batch payments.You must know how to read a tax invoice, have a high level of attention to detail, and be used to working in a high-volume processing environment, preferably using a large ERP e.g. SAP, JD Edwards, Pronto. The Benefits Immediate start City location - close to train, bus and ferry Flexible start and finish times Negotiable hourly rate 10 week assignment with potential for longer term Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 61 0417737307, quoting reference JN -122023-35479. Want to know more about Davidson? Visit us at www.davidsonwp.com

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About the Company Our client is a specialist in the provision of health services, with a focus on providing optimum care and value for clients, and a nurturing and rewarding environment for employees. In the newly created position of Accounts Receivable Officer, you will manage billing, receipting and debtors for major accounts. This is a brilliant opprortunity for an improvement-focussed person, to come in at a stage where the team is growing. There will be leadership opporunities in future. About the RoleYour day-to-day responsibilities will include - Review billing request details Generate invoices for payment Issue Credit Notes Manage and recover outstanding debt Data processing EOM and Debtor reporting About You We are seeking an experienced AR Officer, with excellent attention to detail and solid communication skills. You should be quick to pick up new programs and be able to navigate around an Excel spreadsheet. Your insights will be appreciated as the team constantly strives to create more efficiency and provide better service. The Benefits Inner-city location with public transport options Rostered on-site parking with public transport options Three days per week work-from-home, two days in the office Flexible start and finish times Negotiable base salary $18 000 in salary packaging benefits will net you approx. $6500 in cash per year (pay less tax and get more cash in your hand!) Additional option to salary package car-parking expenses Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 61 0417737307, quoting reference JN -112023-35325. Want to know more about Davidson? Visit us at www.davidsonwp.com

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About the Company My client is a values-driven, multi-disciplinary organization, caring for its community members by providing care services, fundraising and running events to nurture the heart, mind and soul. About the RoleIn this cohesive finance team, it is important that everyone learns various tasks so that you can better support each other. In this position you can expect to cover any of the tasks below - · Accounts payable – processing invoices, setting-up, validating and liaising with suppliers and doing payment runs. · Accounts Receivable – billing and reconciliations (not debtors) · Preparing client statements · Data entry support to payroll · End-of-month About You · Even-tempered, respectful, and friendly · Clear and concise English communication · AP, AR & GL experience · Intermediate Excel – V-lookups & Pivot tables · Previous experience in an all-round accounts position The Benefits · Work from home – 2 days per week after probation · $75 000 per annum plus super, negotiable dependent on experience · On-site parking · 7.30am/8.00am/8.30am start daily – 7.6 hour day · Happy team that cares for each other Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 0417737307, quoting reference JN -122023-35562. Want to know more about Davidson? Visit us at www.davidsonwp.com

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About the CompanyOur client is a leader in the manufacturing sector, providing innovative solutions to a national client base. Due to a backlog of work, they are looking to appoint an AR Officer to assist to clear it. This is for an asap start, but please note the Christmas closure from COB on Friday 22nd of December, re-opening on Tuesday 2nd of January. About the Role Your responsibilities will include – Reviewing payments Processing claims Issuing credits Data entry Collection of overdue accounts About You You must have experience with AR processing, and be accurate and reliable. The team is welcoming and friendly, and are looking forward to having an even-tempered and good natured colleague. The Benefits Great location, perfect for candidates around the Mt Gravatt area 8.00am to 4.06pm workday, 30 minute lunch break On-site parking $40.00 per hour superannuation Start asap, until the end of January 2024 Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 0417737307, quoting reference JN -112023-35302. Want to know more about Davidson? Visit us at www.davidsonwp.com

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???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office) Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and motivated ICT Service & Support Officer for a critical 6-month opportunity to ensure a seamless transition for our Service Desk Team and the business. Position Purpose: As an integral part of our client's ICT team, you will provide first and second-line support, ensuring a high degree of availability, quality, and responsiveness. Responsibilities include incident and service request resolution, knowledge base updates, and effective communication with stakeholders. You'll also play a key role in supporting project delivery and may be required to travel to various sites. Qualifications: Certificate IV/Diploma in IT (General/Networking/Support) ITIL Foundation Certificate (desirable) Industry certifications beneficial Experience and Knowledge: Minimum two years in Support/Desktop administration Excellent interpersonal and communication skills Advanced analytical and problem-solving abilities Project team experience with on-time and on-budget delivery In-depth knowledge of various technologies and processes Required Technical Expertise: Desktops & Laptops Mobile phones & Tablets Printers (multi-function & tag) Microsoft Systems Centre Configuration Manager Microsoft Office, Windows desktop operating systems Citrix published applications & receiver management Android OS, Apple iOS Desirable Technical Expertise: Microsoft Windows Server, Active Directory, DNS, DHCP & Group Policy Switching, routing, and wireless network deployments Security systems & swipe points (WinDSX) CCTV Systems (Milestone) Citrix XenApp & XenDesktop farms & remote access systems Telephony systems (Cisco IP phones & Call manager) Facilities management of Air-conditioning, UPS, and power management Responsibilities and Outcomes: Provide first and second-level IT support Application of best-practice ITIL processes Manage workload queue and escalate work tickets as needed Identify incident trends and escalate to Problem Coordinator Creation and maintenance of technical documentation and user guides Support 3rd parties using our systems, including remote access Supervise work on IT systems following relevant safety protocols Maintain asset register for IT desktop equipment & mobile phones Manage user accounts and apply file system permissions in Active Directory Participate in minor works or projects following our client's ICT Project Management Methodology Accurately account for project work versus business-as-usual work in the timesheeting system Produce quality documentation and reports as required Occasional travel to other sites may be required Participate in an after-hours on-call roster Any other tasks as assigned by the Information Resources and Service Desk Manager Don't miss this opportunity to be part of a dynamic team at the forefront of the utilities sector. Apply now to contribute to the success of our client! Please apply by upload your current resume in Microsoft Word format only (.doc or…

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Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

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