The client is seeking to identify suitable Candidates to perform the role of Project Manager to help the agency monitor project schedules and budgets, prepare progress reports, and liaise with key stakeholders.

Project Managers support the delivery of the agency’s projects. They play a role in managing straightforward projects, developing, and maintaining relationships with internal and external stakeholders and provide specialist advice to ensure the consistent delivery of project outputs. The level of Security Clearance required for a Role will be confirmed at the time of Contract.

Estimated start date  immediate

Initial contract duration  28 Feb 2025

Extension term 12 months

Working arrangements The candidate will be required to attend and undertake their work at a Services Australia office in Adelaide, Brisbane, Canberra or Melbourne for a minimum of 3 days per week.

Security clearance Must be Australian Citizen with the ability to obtain Baseline

Candidates that are suitable to perform Senior Project Manager (EL2)

Main Duties may include, but not limited to, some or all of the following:

• manage, lead and deliver projects that may have an agency wide impact
• develop, implement and evaluate project plans and schedules in accordance with the agency’s project management framework and consider project interdependencies
• collaborate with staff in immediate work area and with internal and external stakeholders
• oversee project design, governance arrangements and operational integration
• ensure project deliverables and milestones are met on time and within budget
• lead strategic planning for longer term project initiatives
• provide high level strategic advice and feedback to stakeholders and the agency's executive
• research, review and evaluate projects within a section or specialist area
• report on project objectives and outputs for presentation to the executive, and oversee ongoing project reporting
• oversee, review and advise on written material including business cases, plans, reports, executive and ministerial briefs and corporate documentation
• plan, manage and monitor financial budgets and oversee the management of contracts, procurement, resources and expenditure
• identify, assess, manage, escalate, report and monitor project risks, issues and benefits, including developing treatment strategies
• analyse project performance and oversee quality management to ensure that project deliverables are fit for purpose and meet client needs
• drive innovation, manage and lead change, and actively contribute to and implement the agency’s strategic direction
• engage, negotiate and manage key strategic stakeholder relationships to deliver projects and respond to changes in needs and expectations
• represent and negotiate on behalf of the agency to advance the agency's interests at external, cross-agency, inter-jurisdictional and other forums

Main skills/attributes:

Skills for the Information Age (SFIA) required:

• Project management PRMG - Level 6

• Organisational change management CIPM - Level 6

• Quality management QUMG - Level 5

• Requirements definition and management REQM - Level 5

• Stakeholder relationship management RLMT – Level 5

• Measurement MEAS - Level 5 • Resourcing RESC - Level 4

Ability to:

• Apply knowledge and skills in project and program management frameworks
• Understand the audience and context, anticipate responses and effectively tailor communication and communication styles
• Develop and manage key strategic stakeholder relationships
• Demonstrate personal resilience and apply well developed influencing, negotiation, conflict resolution and mediation skills
• Demonstrate highly developed strategic planning skills to determine work priorities and deliver business outcomes
• Make balanced decisions using professional judgement, risk evaluation and in the context of ambiguity and a changing environment

Block has an exciting career opportunity for a Strategic Sourcing Manager based in Australia (Remote) to support the Technology,Marketing, Product, BPO & Professional Services (HR, Finance, Consulting) category. This is a chance for an experienced Strategic Sourcing and Category Leader Professional. You will focus on supporting insource-outsource programs and adoption of the source-to-pay process through system optimization and proactive partner outreach along with sourcing management, contract management, and negotiation support where applicable. You will report to a Sourcing Lead within Procurement.  We ask that you have a continuous improvement philosophy, management skills, and the ability to share thoughtful education with important partners while maintaining receptiveness with important collaborators on best practices and market trends.

You Will:

• Lead Insource-Outsource Programs and guide RFX’s, Contract Negotiations and help improve APAC Procurement initiative.

• Oversee the selection/negotiation/management/purchasing for large category groups and multiple smaller suppliers or sub-categories as a necessary contributor/leader. 

• Work with Procurement and leaders to implement category strategies. 

• Support Block leadership strategic planning efforts, focusing on sourcing (through the best sourcing methodologies), contract negotiation, buying, and risk mitigation strategy. 

• Oversee complex, Block-wide supplier relations, developing solutions to new problems and using your foresight to anticipate future trends and issues. 

• Lead a network of other authorities, building agreement. You are responsible for and will project manage Important Category Supplier Relationship QBRs to ensure Block is receiving agreed to services based on main Service level agreements and Performance Indicators.

• Model collaboration skills and have a noticeable positive impact on the velocity and success of your teammates. 

• Develop selection/negotiation criteria, establish purchasing goals, coordinate resources, and provide category leadership following long-term buying goals. 

• Uphold, champion, and exemplify the Block values. 

• Will support partners around APAC including Australia, New Zealand and Japan.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

•      Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

•      Respond to Data Centre incidents 24 x 7.

•      Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

•      Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

•      Data Centre patch management including providing support to the customer.

•      Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

•      Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

•      Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

•      Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

•      Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

•      Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

•      Create and assist with the creation of service delivery and operational processes, procedures, and reports.

•      Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

•      Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

•      Keep current on best practice for Data Centre facility management.

•      Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

•      Act as the central point of coordination for all Data Centre related incidents.

•      Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

•      Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

•      Other duties as directed from time to time.

About you: 

•      Experience providing services to Defence as part of Defence or Defence Industry.

•      Ability to rack server hardware.

•      Good knowledge of ICT hardware to assist with incident management.

•      An understanding of networking and communications over copper and fibre.

•      Ability to coordinate with multiple stakeholders.

•      Ability to travel when required.

•      Be available to work on call hours when required.

•      Maintain the ability to work flexible hours when required

•      ICT Hardware course or equivalent experience.

•      Mechanical or electrical course or equivalent experience.

•      Diploma in IT related course.

•      ITIL certification.

•      Understanding of TIA-942.

•      Data Centre Infrastructure Management related course.

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

Based in Brisbane you will have proven experience in the legal or accounting industries. You will be a strategic and supportive partner for our customers in this opportunity. As a tenacious and empathetic expert, you will proactively engage in the day-to-day management of your accounts, including strategic account planning and customer success issue resolution.

Reporting to the Manager of Customer Success, you will be responsible for developing and maintaining existing and new customer relationships while leading the customer to full adoption of our product. We are looking for someone who is customer focused, social, and analytical.  You will possess an aptitude for learning and using new software and be someone who can communicate clearly and effectively. This is a chance to make an impact in a successful cloud-based technology business.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company

What you will do:

As a Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our valued customers. Your responsibilities encompass a broad spectrum of activities aimed at building enduring relationships, addressing critical issues, and maximising the value of Actionstep's services.

Here's how you'll make an impact:

Relationship Building and Issue Resolution: Build enduring customer relationships by resolving issues promptly and tailoring solutions to their needs.

Primary Interface and Ambassador: Act as the main contact point to manage critical situations and educate customers on Actionstep's capabilities for effective usage.

Risk Management and Proactive Retention: Evaluate customer risk, proactively preventing dissatisfaction, and driving retention throughout their lifecycle.

Autonomous Account Management and Advocacy: Independently drive accounts while advocating for customers and reporting feedback to stakeholders.

Customer Engagement and Product Updates: Conduct regular in-person meetings, prioritize customer requests, and communicate updates for an exceptional experience.

Advocacy Development and Best Practices: Establish advocacy relationships with key customers, sharing best practices to enhance processes continually.

Strategy Alignment and Revenue Management: Align with customer strategy, conduct business reviews, and manage revenue through retention, renewal, and product adoption.

The KPIs you will own:

• CSAT (Customer Satisfaction) for Customer Success interaction
• Increase of NPS (Net Promoter Score) (owned with the Customer Team Organization)
• Customer churn percentage (owned by the Customer Success Organization)
• CHS (Customer Health Score)

Who you are:

Compassionate: you can mediate, counsel, and empathize with both internal and external teams to ensure customer expectations are managed while validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Principled: you build credibility and trust by understanding and addressing customer requirements.

Results-focused: you like to check things off your list and have a bias for action, using your decision-making prowess to make decisions quickly and solve problems.

Detail-oriented: you zoom in on the important facts and connect the dots between seemingly unrelated items.

Collaborative: you thrive when sharing ideas and connecting with the right people to find solutions

Cool under pressure: you know how to focus and keep your eye on the results.

What you will bring:

• Accounting / trust accounting knowledge
• Exposure to the legal industry (working with lawyers and law firms)
• A strong understanding of technical vernacular in order to effectively communicate with customers and internal teams.
• Experience working with Microsoft Teams, Churn Zero, Fresh Desk, Zoom, Azure
• 2+ years of experience in a Customer Success, Consulting or Sales related field
• Confident, high energy, self-motivated and a true team player
• Creative thinker, strategic and proactive
• Ability to effectively communicate through all mediums (virtual, verbal, listening, written).
• Strong aptitude for technical software products
• Ability to build credibility and trust by understanding and addressing customer requirements
• Proven track record of sustaining & growing complex relationships
• Proven ability in customer retention, presentation skills, and ability to work independently to deliver customer success.
• Exceptional client management and communications skills
• Experience working with senior and executive level customer contacts

We offer a fantastic and inspirational working environment!

• Flexible working.

• We are a team, we trust each other and we believe our best work happens when life & work is in good balance.

• Wear what you like to work.

• Unlimited Annual Leave

• Take your birthday off.

• Socials and team building events, remote and in person.

• Relaxed and friendly team.

• Fantastic training and development opportunities.

About the opportunity:

We are looking for an Irrigation Manager to oversee the delivery of irrigation across the Fitzroy Macadamia developments in Gogango, Queensland (65km SW of Rockhampton). This role coordinates and oversees the delivery of irrigation requirements across the macadamia developments in the Fitzroy River region. You will provide irrigation expertise supporting the irrigation system design and installation.

Key Responsibilities:

Reporting to the Area Manager - Fitzroy Macadamia Operations, you will be responsible for:

• Providing irrigation expertise with the irrigation systems design and installation.
• Monitor water account balances and requirements from various users.
• Program, manage and control automation systems.
• Provide guidance to orchard managers on irrigation requirements.
• Be a role model by demonstrating precise and safe work behaviours and reinforcing policies and procedures.
• Coordinate delivery of water via suppliers and infrastructure to users as required.
• Maintain effective working relationships.
• Identify the training needs of workers.

• You will hold a C class drivers’ license (essential).
• Experience in operation and management of pressurised irrigation systems.
• Experience with irrigation automation.
• Experience with tree crops.
• Project management experience.
• Strong verbal and written communication skills.
• Excellent attention to detail.
• Strong organisation and time management skills.

• Competitive annual salary up to $110,000 p.a., dependent on experience and qualifications.
• Eligibility to participate in the company’s group salary continuance, group life insurance plan and annual bonus scheme.

How to Apply:

Please submit a covering letter addressing the requirements mentioned above and your resume via our website by 28 June 2024. Please note that candidates may be evaluated before the closing date.

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.3 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 27 years' experience owning, developing, and operating farms in most Australian states. 
At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 240 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

The Business Development Manager for Queensland plays a pivotal role in Utemaster's expansion into the Queensland market. This position involves establishing and cultivating new business through proactive sales efforts, with a focus on automotive dealerships. 

The successful candidate will be articulate and polished in presentation, embodying energy and empathy in their interactions. Operating autonomously, they will drive the sales function to achieve sustainable growth, demonstrating tenacity as a new business hunter while also nurturing existing relationships with care and diligence. Relentless follow-up and a commitment to living our company values are integral to this role's success.

About the Company:

Utemaster Australia designs, manufactures, and distributes market-leading ute accessories nationwide. Their products, available through car dealers and 4x4 stores, come with a 3-year warranty through an extensive network. 

Dedicated to helping people get things done and enjoy life's adventures, Utemaster focuses on reducing business running costs and maximizing productive hours. Their range ensures users spend less time searching for and loading gear, while maintaining an attractive and professional appearance for their utilities.

KEY RESPONSIBILITIES:

• Secure new business by engaging with automotive dealerships and resellers.
• Establish and maintain strong relationships with dealers and resellers in the Queensland territory.
• Conduct a minimum of three days per week on the road, with the remaining time working from home office.
• Utilise Netsuite CRM to manage customer relationships and sales activities.
• Prepare and deliver presentations on Utemaster products and services.
• Attend industry events and trade shows to promote Utemaster products.
• Provide regular sales reports and updates to the Australian Sales Manager.
• Meet and exceed sales targets and objectives.
• Participate in a comprehensive onboarding process, including training on products, internal systems, and company processes.

QUALIFICATIONS:

• Proven track record in business development or sales, preferably in the automotive industry.
• Experience with Netsuite CRM is beneficial.
• Strong understanding of sales processes and strategies.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Strong organizational skills and attention to detail.
• Ability to build and maintain strong relationships with clients.
• Results-driven with a focus on achieving sales targets.

What We Offer:

• Exciting opportunity to make your mark, and take ownership of the sales and growth functions, while working with a supportive management team.
• Innovative culture & growth-focused team,
• Security of a well-respected stable business in a growth industry
• Work directly with the Sales Director to set sales strategy and growth targets,
• Incentive & Recognition program
• Ongoing professional development tailored to you, earn and learn! Access to coaching and development, from some of the industry’s top performers
• Opportunities to travel Australia-wide and New Zealand.
• Vehicle and tools of the trade

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

**IF YOU WANT TO STAND OUT FROM EVERYONE ELSE, SEND A 5 MINUTE VIDEO ANSWERINGS THESE QUESTIONS**

1. Can you walk me through your background and experience that makes you well-suited for this role?

2. What motivates you, and how do you approach setbacks or challenges in your work?

3. Can you describe a time when you had to work collaboratively in a team environment? What was your approach, and what did you learn from that experience?

4. How do you prioritize and manage multiple tasks or deadlines? Can you give me a specific example?

5. Why are you interested in this role and our organization? What excites you most about potentially joining our team?

Send to [email protected]

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

**IF YOU WANT TO STAND OUT FROM EVERYONE ELSE, SEND A 5 MINUTE VIDEO ANSWERINGS THESE QUESTIONS**

1. Can you walk me through your background and experience that makes you well-suited for this role?

2. What motivates you, and how do you approach setbacks or challenges in your work?

3. Can you describe a time when you had to work collaboratively in a team environment? What was your approach, and what did you learn from that experience?

4. How do you prioritize and manage multiple tasks or deadlines? Can you give me a specific example?

5. Why are you interested in this role and our organization? What excites you most about potentially joining our team?

Send to [email protected]

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry