• 12-Month Fixed Term Contract

Are you ready to help shape the future of insurance? Join us at TAL as a Claims Policy & Communications Consultant, where you’ll play a key role in supporting the transformation of our claims process through best-in-class collateral that ensures compliance with regulatory requirements.

In this dynamic 12-month project role, you’ll be responsible for driving the delivery of claims correspondence into our cutting-edge digital platform.

What you’ll be doing:

• Leading the transformation of claims correspondence delivery in partnership with Continuous Delivery and Claims Effectiveness teams.
• Managing and maintaining our letter and form catalogues, ensuring key regulatory compliance, including the Life Insurance Code of Practice.
• Building strong relationships with stakeholders to ensure we deliver exceptional service and outcomes for our customers.
• Administering change briefing sessions to keep key players informed and engaged throughout the project.
• Staying up to date with industry trends to anticipate business impacts and maintain excellence in claims collateral management.

This role is your opportunity to contribute to meaningful change and help protect the lives of millions of Australians through innovative, customer-focused solutions.

• Manage complex calendars, including scheduling meetings, appointments, and travel arrangements for multiple executives 
• Coordinate and prioritise incoming requests and messages, ensuring timely responses and follow-up actions 
• Prepare and edit correspondence, presentations, and other documents on behalf of senior executives 
• Act as a liaison between senior executives and internal/external stakeholders, including clients, partners, and vendors 
• Attend meetings, take detailed notes, and distribute meeting minutes as needed 
• Conduct research and gather information to support decision-making processes 
• Assist with special projects and initiatives as assigned, collaborating with cross-functional teams as necessary 
• Plan and organise team events, such as all hands off-site meetings, retreats, and team-building activities, to promote collaboration and morale 
• Coordinate team-based reward and recognition programs to acknowledge and celebrate the achievements and contributions of team members 
• Maintain confidentiality of sensitive information and exercise discretion in handling executive matters 
• Anticipate and proactively address potential issues or conflicts, demonstrating problem-solving skills and sound judgment 
• Provide support to other members of the administrative team as needed 

The Role
We are seeking a proactive and detail-oriented Meetings & Events Executive to support our Meetings & Events Manager in delivering exceptional experiences. Reporting to the Meetings & Events Manager, you will play a key role in managing the end-to-end process for events, including weddings and social gatherings. From compiling event orders to onsite coordination and post-event follow-up, you’ll ensure every detail is meticulously managed to create memorable events.

Key Responsibilities

• Event Coordination: Assist the Meetings & Events Manager in preparing and following up on meetings and event proposals, ensuring all details such as venue, function, menu, and accommodation are covered.
• Quotation Assistance: Work with the Meetings & Events Manager to develop comprehensive quotations for meetings, including venue and function costs, and liaise with clients throughout the process.
• Event Management: Oversee the complete organisation of events from confirmation to post-event follow-up, ensuring high levels of client satisfaction.
• Onsite Management: Co-ordinate and host on-site familiarisation tours and site inspections for potential clients, including follow-up communication.
• Meetings Participation: Actively participate in weekly Meetings & Events Order meetings and sales meetings, while respecting confidentiality.
• Loyalty Programs: Maximise the use of Accor’s loyalty programs, including Accor Live Limitless and ALL Meeting Planner, to drive business performance.
• Event Setup & Support: Provide hands-on assistance with setting up, servicing, and packing down events to ensure smooth operations.
• Liaison with Departments: Coordinate with hotel departments, such as Food & Beverage and Maintenance, to ensure all preparations are completed and guest needs are prioritised.
• Weddings & Social Events: Support the planning and execution of weddings and social events in collaboration with the Meetings & Events Manager.
• Teamwork & Flexibility: Be flexible with your working hours to meet business needs and provide assistance wherever required, ensuring the success of every event.
• Additional Duties: Assist in managing food and beverage services within conferencing and outside catering areas as needed. Fulfill any other reasonable requests from the Manager or Hotel Management.

We’re looking for a Commercial Account Executive to join Procore’s Sales Team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic Commercial accounts. You’ll focus on companies that can benefit from Procore’s world-class project management tool for the construction industry. This position’s primary function is new account acquisition, where you’ll grow revenue with an emphasis on new product sales to our customer base. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation, and closing.

This role is based in Sydney, and we’re looking for candidates to join our team immediately!

What you’ll do:

• Timely follow-up and qualification of new prospects from SDR and Self-sourced opportunities, inbound leads, or customer requests generated by marketing
• Develop prospecting plans for territory development to build rapport and create opportunities
• Research accounts, identify key players, generate interest, and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue an increased knowledge of key competitors to communicate our value proposition to customers effectively
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Achieve or exceed monthly and quarterly targets
• Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
• Networking, relationship building, cold calling, lead follow-up through emails, product demonstrations, and execution of service agreements    

What we’re looking for:

• BA/BS or equivalent experience preferred
• 3+ years of demonstrated successful software sales, preferably B2B
• Experience using a consultative, solution-based sales methodology desired
• Proven record of success in an inside sales and or outside sales-based selling model
• Proven ability to communicate effectively via telephone and email with customers
• Ability and resilience to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Proficiency in Microsoft Office products and online collaboration tools
• Experience with CRM and opportunity management systems, preferably Salesforce.com
• Proven ability to build and manage pipeline and forecasting