Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Endpoint Management Specialist ensures the optimal performance, security, and management of all user endpoints within the organisation, including laptops, mobile devices, and tablets. This role focuses on maintaining the integrity and functionality of endpoint devices, contributing to strategic planning, and providing expert technical support. 

• Manage Endpoint Patching Solutions:
  • Operationalise and manage the 3rd party application patch solution to support the remediation of laptop and mobile device vulnerabilities. Ensure timely and effective patch management through regular weekly and monthly update cycles.
  • Operationalise the Defender Vulnerability Add-On to support resolving incidents and issues across user endpoint management. Monitor, identify, and resolve security threats, including malware, unauthorised access, and other vulnerabilities.
  • Manage Intune Update Rings and OS Update Lifecycle: Configure and manage Intune update rings to control the rollout of updates and patches for endpoint operating systems. Oversee the entire lifecycle of OS updates, ensuring compatibility, stability, and security of all user endpoints.
• Maintain Endpoint Platforms:
  • Ensure Intune and other endpoint platforms adhere to industry best practices and standards. Regularly update and maintain endpoint security settings and configurations.
  • Deploy and maintain Mobile Device Management (MDM) for organisation-owned devices and Mobile Application Management (MAM) for BYOD devices. Provide comprehensive user education and support to enhance user compliance and security awareness.
• Security and Configuration Management:
  • Implement and manage security settings, scripting, deployment, MDM, applications, and OS support. Adhere to security standards and frameworks such as ISO 27001 and NIST.
  • Manage configuration for Mac and Windows laptops, iOS, and Android phones and tablets to enhance security posture. 
• Collaboration and Incident Resolution:
  • Collaborate with security and operations teams to drive resolution of vulnerabilities on user endpoints. Use established tools and processes to manage incidents, including antivirus software, endpoint detection and response (EDR) tools, and security information and event management (SIEM) systems.

Purpose of your Role

Reporting to an Operations Team lead within Payment Operations, the Settlements Officer will be responsible for various tasks spanning the Payment Ops group including but not limited to, incoming and outgoing payment reconciliation, outward payment batch processing, Investigation/Trace/Recall of customer funds in accordance with company policies, and commercial and consumer team requirements.  Daily calculation of funding requirements to ensure sufficient balance in Accounts to meet daily payment obligations.

This position is accountable for contributing to effective Operations & Settlements procedures and processes that balance OFX’s operational, financial, and reputational risk associated with its incoming receipts, outgoing payments and global payment methods.  The Settlements Officer supports ‘direct to client’ focused practices that position OFX for scalable, profitable business growth.

This role is also responsible for the day-to-day enquiries from internal service and dealing teams in relation to operational issues, which include the receipt and settlement of customer transactions, investigation of payment instructions, status of payments and location of funds.

What you do

• Performing daily incoming payments reconciliations
• Perform outgoing payment processing operations and payment exceptions
• Serve as contact for internal and external stakeholders, while responding to and escalating issues appropriately
• Perform unallocated funds procedure and processes
• Analyze and drive to completion open items as they relate to payments and investigation activities
• Customer and bank liaison as needed for investigation of payment instructions or location of funds
• Continually review back-office operations for continuous process improvement and automation; support strategic initiatives including definition of process, controls and associated system requirements
• Ensure policies and procedures are followed to mitigate risk and fraud
• Liaise with financial institutions and assist in payment resolution
• Communicate efficiently with Global Treasury and Cash Management teams to ensure incoming receipts from and outgoing payments to customers are accurately managed and forecasted in cash balances.
• Align with the corporate strategy and priorities; actively participate in the development of the department’s procedures and processes and continuous improvement
• Ensure all documentation is updated and accessible, service levels are maintained, and adhere to all established procedures and controls
• Understand the competencies required for successful job performance and utilize this knowledge to coach and develop team members as well as to identify training needs
• Energize and inspire colleagues – generating excitement, a sense of pride, and a drive to excel
• Build and maintain relationships at all levels both within and outside the organization
• Identify ways to improve productivity and efficiency, while also utilizing relevant internal technology to efficiently manage Operations needs and deliverables
• Work together with the other colleagues in the Operations department globally to create a cross-functional, collaborative, high-performing team
• Monitoring of internal and customer email mailboxes and responding in a timely manner
• Assist with ad-hoc projects and IT change requests

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available:

• Saturday and Sunday from 11pm to 7am + Wednesday's from 11pm to 7am