Our Newcastle team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them on a permanent full-time basis.

Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise your awesome Customer Service experience to enhance customer relationships, nurture the existing portfolio, grow and sustain the business services portfolio as well as exploring sales opportunities through actively promoting our services via inbound and outbound activities.

In this role, you will be required to:

• Conduct outbound calls to existing customers and exceptional customer service
• Sell consultatively and make recommendations to prospects and customers of various solutions the company offers
• Actively identify new business lead opportunities and communicate these via the standard operating procedures to the relevant field sales person
• Develop a database of qualified leads through referrals, telephone conversations and networking
• Effective management and resolution of all customer enquiries in a timely manner
• Focus on client retention and protect existing portfolio by identifying opportunities to re-sign and upgrade existing contracts
• Create quality sales leads for the field based sales team
• Liaise with other departments to ensure customer enquiries are resolved in a timely manner
• 1st contact resolution
• Processing enquiries efficiently and pro-actively resolving client issues
• Make outgoing calls to our existing client database to promote our products and services

To be successful, you will need to have the following:

• Prior experience in Sales, Account Management and Customer Service role.
• Highly developed negotiation skills to ensure contractual obligations are met
• Previous working experience in a similar role will be highly regarded
• 2 years excellent customer service/telesales skills
• Demonstrated skills in B2B sales development
• Highly effective time management skills
• Intermediate computer and system skills
• Complaint handling experience
• Ability to work under pressure, multi-task and work autonomously
• Meeting Deadlines and KPIs' on a daily/monthly basis
• High attention to detail
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical as well as background checks.

About Us -

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business – we employ some 36,000 colleagues across 66 countries – and offer a wide range of learning and development programmes for colleagues to enhance their skills.

If you're the Customer Service Superstar we're looking for, and you are seeking a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

• Guaranteed hours and shifts in Newcastle - Permanent Part Time 
• Award rate $27.89 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Newcastle area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be

 

Are you passionate about working with children? Do you want to play an important role in their development, while running your own business, from your own home? Have you considered joining the Murrindindi Family Day Care service as a Family Day Care Educator? It's an excellent option for people who want a rewarding and flexible career.
We have start up incentive packages of up to $2500 to help you start up your FDC business if youre in Murrindindi Shire. 
Murrindindi Family Day Care has been providing care to families in our Shire for the past 30 years. We currently employ 13 educators, who take pride in delivering services to families and supporting the development and learning of children. Educators would be expected to care for a maximum of 4 children under 4 at any one time.   
We are currently looking to engage Family Day Care Educators
... Click here to view more detail / apply for Family Day Care Educators

Kestrel Recruitment is a local Recruitment and Group Training Organisation specialising in placing candidates with our clients across North East Victoria and Southern NSW within both the white and blue collar sectors.
Do you have a passion for making children's lives more enriched and developing strong relationships with families and their children? Do you enjoy being part of an enthusiastic and driven team?
There has never been a more exciting time to enter Early Childhood Education and play an important role in supporting childrens wellbeing, learning and development. A perfect opportunity for anyone who has a passion for developing young children.
The best thing about this course is the opportunity to work in the sector as an Early Childhood Educator, Kindergarten Assistant, Support Worker or a Nanny. It will allow you to take the time to decide the next steps in your career.
 
... Click here to view more detail / apply for Child Care Traineeship

Are you passionate about making a positive impact on the lives of seniors and individuals in need of care? Do you have a compassionate heart and a commitment to providing high-quality support services? If so, we have an exciting opportunity for you!
 
About Us:
Southern Cross Care NSW & ACT is a leading not-for-profit organization dedicated to enhancing the quality of life for seniors and individuals requiring care. We believe in providing personalized care that respects the dignity and independence of each individual. With over 50 years of experience, we are committed to making a difference in the lives of those we serve.
 
Position Overview:
We are currently seeking dedicated and empathetic Care Service Employees to join our SCC Caves Beach team. As a Care Service Employee, you will play a crucial role in delivering exceptional care and support to our residents ... Click here to view more detail / apply for Care Service Employee

Let?s talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.Let?s talk about diversity, equity and inclusionWe embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse? Click here to view more detail / apply for Customer Care Consultant

The Opportunity We're looking for a dedicated Nurse Practitioner to join our urgent care team. Benalla Health's Urgent Care is a six bay unit, compromising of four treatment bays, one triage room and one resuscitation area. It is staffed 24 hours a day by two Registered Nurses with on call visiting Medical Officers. The successful Nurse Practitioner will: -         Perform physical examinations of patients to evaluate health and diagnose illnesses. -         Determine, plan, and initiate appropriate treatment, and adjust treatment if necessary. -         Admit patients to the health service, in collaboration with on call visiting Medical Officer. Why choose Benalla Health? Benalla Health is an organisation dedicated to providing a wide range of services that prioritise optimal care and overall wellbeing for our consumers in the rural community. Our commitment to 'Best Care, Every Person, Every Time' is deeply ingrained in our organisation, ensuring that our values of Respect, Empathy, Excellence, Compassion, and Accountability are upheld by both…

Click here to view more detail / apply for Nurse Practitioner - Urgent Care

Part-Time and Full-Time positions available. Salary range: $32.46 - $45.855 per hour based on experience classification as per the Nurses and Midwives (Victoria Public Sector) Enterprise Agreement (EA). Career progression opportunities to suit your professional development goals. Annual leave paid as per EA with monthly paid day off for full time staff. 14 weeks paid parental leave or 28 weeks at half pay. Up to $12,000 tax free earnings with salary packaging options as well as international relocation salary packaging options. About the Health Service Mansfield District Hospital (MDH) is located in Victoria’s scenic high country, at the foot of Mount Buller and on the shores of Lake Eildon, only two hours from Melbourne. We have created an exceptional health service for the Mansfield and surrounding community life stages and critical health needs, including acute hospital care, urgent care, operating theatre, obstetrics with a midwifery group practice model, aged care, regional district nursing service for…

Click here to view more detail / apply for Registered Nurses/Enrolled Nurses - Aged Care

Supportive management and collaborative team culture
Mentoring and ongoing professional development
Belong to a leading healthcare network in Australia with access to a range of employee benefits and work opportunities nationally across our One-Healthscope family

Are you an ICU or HDU trained Registered Nurse looking for your next challenge? Newcastle Private Hospital is seeking experienced Registered Nurse's to join our ICU team, we have a variety of roles available with work on offer across Fulltime, Part-time and Casual basis. About us Come and join our expert team of surgeons, specialist doctors, dedicated nurses and allied health professionals at Newcastle Private Hospital. We are a 189 bed, acute, private hospital facility co-located on the John Hunter Campus at Rankin Park. The hospital has 11 theatres including a hybrid theatre and a 15 bed Intensive Care Unit. We also have a cardiac suite including a cardiac catheter laboratory and a 16 bed Coronary Care Unit. A private maternity suite including 6 birthing suites and a special care baby nursery is available for families in the Newcastle region. Newcastle Private Oncology Centre provides specialty care for individuals and their families/carers undergoing all aspects of cancer treatment and care with both an inpatient unit and day infusion lounge. As a Registered Nurse - ICU, your responsibilities will include:

Support the nursing team with planning, assessment, implementation and evaluation of excellent standard of evidence based, person centred patient care
Demonstrate professional practice as evidence by adhering to AHPRA professional standards, code of ethics and conduct, legislative requirements and Healthscope's polices and processes
Foster a learning environment through clinical presentations to support the nursing team with their professional development and maintaining own professional learning and continuous professional development and providing supervision and teaching to peers, ENs, graduates and students
Act as a valued member of the inter-disciplinary team to provide exceptional patient care by actively contributing to team processes and practices
Collaborate with external partners to ensure patients receive a high quality of care across the health care continuum
Maintain professional and constructive working relationships with our VMO partners, using a customer service mindset, to enable high quality patient outcomes

Essential Criteria:

Current Registration with AHPRA & Working rights in Australia
3+ years' experience as a Registered Nurse in an acute ICU, or HDU setting
Commitment to Quality Patient Care
Compliance with ACQSHC National standards
Sound clinical decision making and problem solving skills
Excellent communication and customer service skills
Works well independently and within a team
Post Graduate Certificate in ICU, HDU, or CCU (or working towards) is desirable

Why Healthscope? When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As a healthscope employee you benefit from:

Flexibility to work across one or multiple hospitals across our network.
Discounted health insurance for full-time and part-time employees
Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure ourpatients receive the highest quality care and experience during their stay with us. Come and be the difference in our patient's lives . If you are successful in the role, you will receive a salary based on your years of relevant registered nursing experience against the current Healthscope and NSWNMA/ANMF - NSW Nurses and Midwives' - Enterprise Agreement 2020 - 2024, a salary ranging from $35.46 - $49.79 per hour. Applications close: 24 April 2024 To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to [email protected] More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. Please click here to apply.

Let’s talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.Let’s talk about diversity, equity and inclusionWe embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse…

Click here to view more detail / apply for Customer Care Consultant

HealthX is seeking 10 Personal Care Attendants (PCA's) to work in an aged care facility in MUSWELLBROOK, NSW 2333. These positions are full time contract positions for 4 years commencing in May 2024.

Located in MUSWELLBROOK NSW,
• Hourly rate of between $28 - $31 plus shift allowances and super - paid in accordance to the Aged Care Award
• Full time fixed term

About the role

You will already know that working in Aged Care is your passion and have a commitment to making a difference. You will take pride in delivering an exceptional service, with a focus on person-centred care.

Duties include:
• To provide resident care programs to meet the individual needs of the residents
• To implement the Philosophy, Objectives and Policies of the Organisation
• To comply with all Confidentiality and Privacy Agreements entered into.
• Communicating to the RN/Team leader any changes observed in residents.
• Provide appropriate care to residents
• Ensure residents have the opportunity to make informed choices and decisions regarding their care programs.
• Foster good working relationships with everyone on the team.
• A commitment to delivering quality care.

To be successful in the role the suitable applicant will be/have
• Experience working in aged care is highly desirable but not essential
• Ability to work as part of a team
• Empathy and an emphasis of treating others with dignity and respect
• Reliability and punctuality
• Flexibility to be work across all shifts (day, afternoon, nights) - 76 hours per fortnight.
• Certificate III in Individual Support (Ageing)

What we offer
• A safe and supportive work environment where people are valued and feel part of the HealthX family
• Working for a trusted employer who has a commitment to excellence

The Opportunity We're looking for a dedicated Nurse Practitioner to join our urgent care team.Benalla Health's Urgent Care is a six bay unit, compromising of four treatment bays, one triage room and one resuscitation area. It is staffed 24 hours a day by two Registered Nurses with on call visiting Medical Officers.The successful Nurse Practitioner will:-         Perform physical examinations of patients to evaluate health and diagnose illnesses.-         Determine, plan, and initiate appropriate treatment, and adjust treatment if necessary.-         Admit patients to the health service, in collaboration with on call visiting Medical Officer.Why choose Benalla Health? Benalla Health is an organisation dedicated to providing a wide range of services that prioritise optimal care and overall wellbeing for our consumers in the rural community. Our commitment to 'Best Care, Every Person, Every Time' is deeply ingrained in our organisation, ensuring that our values of Respect, Empathy, Excellence, Compassion, and Accountability are upheld by both our staff and consumers.Collaboration is at…

Click here to view more detail / apply for Nurse Practitioner - Urgent Care

Let's talk about who we are  The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.  We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.  Let's talk about diversity, equity and inclusion We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse…

Click here to view more detail / apply for Customer Care Consultant

Registered Nurses (immediate start)

Full-time, part-time and Casual contracts available

Pay rate on parity with NSW Health plus shift penalty rates, in charge allowance and leave loading

SALARY PACKAGING UP TO $15,900 FOR PART TIME AND FULL TIME EMPLOYEES

Salary range, dependent on experience – from $75,000 to $102,000 p.a. plus penalties, allowances and salary packaging

What we are looking for

Current Registration with Australian Health Practitioner Regulation Agency (AHPRA) (Division 1)
Previous experience in supporting elderly and vulnerable individuals
Experience leading teams, AINs and providing effective delegation
Commitment to deliver clinical excellence in Aged Care
Knowledge of the Aged Care Standards
Ability to work independently and effectively manage time.
Just a 40-minute drive from Newcastle, situated in the picturesque area of Singleton, NSW. Mercy Services operates a beautiful 44 bed Residential Aged Care Facility. This facility offers a welcoming, family-like environment providing exceptional quality care for our residents.

We truly value our people and understand the incredible work that our front-line carers do each day as they offer care and support for the vulnerable.

What Mercy Services can offer to you

4 week regular rotating roster
Supportive, nurturing, and welcoming environment
Ongoing training and development, both in-house and external
Professional development opportunities
Salary packaging up to $15,900 for eligible employees
Free counselling services via our Employee Assistance Program

To Apply

Please click the Apply Now button. All applications should include a resume and a cover letter addressing the criteria listed above.

If you would like to discuss further, please contact our P&C team on 4962 6680 or alternately please email [email protected]

Mercy Services is an EEO employer. We celebrate diversity and support an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

The safety of our clients and residents is absolutely paramount. As part of our Employment screening process you will be required to undertake a National Criminal Record Check and Working with Children Check and NDIS Worker Check. Applicants must demonstrate the right to work in Australia.

 

• Flexible work/life balance hours and shifts in Newcastle - Casual
• Award rate $ 34.87 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Newcastle area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

 

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

 

• Guaranteed hours and shifts in Newcastle - Permanent Part Time
• Award rate $27.89 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being and more! 

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

 

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

 

• Casual position within the Hunter area.
• Open to experienced and new Support Workers with a min Cert III in Aged Care, Community Support or related field - Training available
• 25% casual loading + Not-for-Profit Salary Packaging to maximise your take home pay

We are looking for a Support Worker to work casually across our Home Care Packages program.
Home Care Packages responsibilities:

• Deliver high-quality individualised support and assist our older adult clients, supporting them to maintain and develop their independence so that they can lead enriching and fulfilling lives.
• Follow and implement individual service plans, healthcare, and positive behaviour support plans.
• Provide companionship, conversation, and emotional support and support with personal care in the client's home.
• Assisting with transportation to attend appointments.