Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Due to a sharp increase in new high-end Print Production products, we are looking to fill a Field Service Technician position to join our NSW Print Production team, providing outstanding service and support to our valuable customer base.

The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the NSW Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the Service Delivery Manager.

Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Ideal Candidate

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring to go above and beyond
• Ability to work autonomously, whilst keeping in contact with your team to ensure workload is consistent and transparent.
  

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding
• Strong verbal and written communication skills
• Strong customer service skills
• Excellent organisation and time management skills
• Driver’s License and Working with Children Check
• Current Australian working rights are essential (Visa sponsorship is not available).

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Montu is seeking a dynamic and results-driven Business Development/Key Account Manager. The approach will be ensuring that partners are well-informed about Montu's latest products and offerings, aligning these with the distinct needs of their patients and clinics with the best solutions available from Montu (Please note - You will be required to travel 3-4 days on the road for face-to-face appointments).

Primary responsibilities include:

Relationship Management

• GP Networking: Establish and maintain strong professional relationships with a broad network of GPs to understand their needs and concerns regarding patient care and treatment options.
• Customer Support: Address inquiries promptly and maintain a high standard of service.
• Internal Collaboration: Work with internal teams to manage communications and resolve issues efficiently.

Clinical Support

• Clinical Inquiries: Respond to complex clinical questions and inquiries from GPs, providing evidence-based information and support.
• Medical Guidance: Provide guidance on the appropriate use of medications, addressing off-label usage questions and ensuring adherence to regulatory guidelines.

Product Knowledge and Communication

• Field Insights: Share field insights with the internal teams, including medical affairs, marketing, and R&D, to inform product development, marketing strategies, and educational materials.
• Community Engagement: Participate in the development of strategies and plans for products and therapies within the healthcare professional community.

Commercial and Sales Performance

• Market Insights: Provide strategic insights and recommendations to the company based on interactions with GPs and knowledge of the GP market.
• Cross-functional Collaboration: Work closely with other departments, such as marketing, sales, and regulatory affairs, to align medical strategies with business objectives.
• Ongoing Support: Collaborate with customer support teams to maintain customer satisfaction and long-term relationships.
• Forecasting and Reporting: Generate and present detailed forecasts, and plan and present reports on account progress, goals, and initiatives.
• Achieve Targets: Meet targets for the number of meetings per week, satisfaction, and sales to support commercial growth.