What you get to do in this role

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

Join our team as a Robotics Sales Specialist, where you'll embody the perfect blend of technical prowess, sales acumen, and a passion for Industry 4.0 technologies. This dynamic role focuses on promoting and selling cutting-edge autonomous mobile robot solutions in the Australian market.

As a customer-facing professional, you'll engage in a wide array of sales and pre-sales activities. From conducting prospecting initiatives to generate valuable leads to visiting customer sites, your primary goal will be to cultivate relationships, develop sales opportunities, and successfully close deals. Additionally, you'll be entrusted with managing accounts, actively seeking repeat sales opportunities.

 If you're a high-potential individual with a flair for robotics and a customer-centric approach, this is your opportunity to make a significant impact in the exciting realm of autonomous mobile robot solutions. Apply now to be part of our innovative team!

We currently have an opportunity for a Sales Specialist to join our Robotics team. This role will report to the Robotics Business Manager and work closely with prospective clients and existing customer.

The key responsibilities associated with this role include:

• Developing and implementing strategic territory plans, with a focus on target accounts in the Manufacturing and Warehousing sector, especially, within the F&B industry.
• Utilizing effective prospecting techniques, including leveraging LinkedIn Sales Navigator and other social channels, to generate high-quality sales leads within identified target accounts.
• Managing customer interactions seamlessly through Konica Minolta's CRM system.
• Demonstrating a profound understanding of business requirements to ensure our solutions precisely meet the needs of our customers.
• Crafting compelling proposals for customers and participating in tender submissions.
• Keeping abreast of market trends, understanding competitors, and staying informed about industries related to our innovative product offerings.
• Building and nurturing relationships with key decision-makers and stakeholders, including senior management levels.
• Conducting product demonstrations and managing Proof of Concepts (POC) to showcase the capabilities of Konica Minolta's robotics offerings.
• Effectively communicating the features and benefits of our products and solutions to both internal and external customers.
• Leveraging our diverse portfolio to position Konica Minolta's offerings as market-leading solutions.
• Generating innovative ideas and solutions, occasionally requiring integrations with other products and services.
• Closing sales deals and working diligently towards achieving/exceeding quarterly and annual sales targets through strategic sales initiative.
• Taking ownership of explaining our offerings during customer demonstrations, paid trials, proof of concepts, and post-sales implementation.
• Adhering to Konica Minolta's sales processes, including managing sales orders and relevant documentation.

Who are we looking for?

• Proficiency in disruptive technologies, including robotics (AMR/AGV/Cobot), IoT solutions, and logistic automation.
• Extensive experience and knowledge in manufacturing, particularly within FMCG and F&B, and a solid background in the logistics industry.
• Robust business and financial acumen, demonstrating sound judgment and analytical skills.
• Strong analytical, planning, project management, and execution capabilities.
• Excellent interpersonal and communication skills for effective engagement with internal and external stakeholders.
• Proven ability to prepare and deliver compelling presentations to customers, partners, and senior management.
• Possess effective self-management skills.

Required Skills/Qualifications:

• Bachelor’s degree in business, Economics, Engineering, IT or related discipline.
• 5+ years of experience in business development, sales and delivery operations, and strategic partnership management
• MBA or master’s degree in management, is preferred

What can KM offer you?

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning, and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Apply for this job

What will a day in the role look like?

• Develop a high profile with our key accounts and within our core market sectors in this region.
• Develop and implement the business plan for the group, incorporating VSA and ANZ strategic objectives and initiatives.
• Managing the Advisory, Program Management, Project Management and Project Controls teams effectively to achieve the project objectives and liaise with clients and stakeholders to meet their expectations.
• Clearly communicate our business priorities to our teams and deliver high levels of engagement and respect in your leadership style.
• Deliver on business plan key metrics
• Successfully deliver a program of projects i.e. adequately resourced, delivered on time/on budget, client satisfaction and commercially aligned with business expectations.
• Adopt Project Director Roles to support project teams and nurture client relationships.
• Connect with ANZ and global peers to support workshare and successful client outcomes.
• Connect our team to global technical leaders to support project positioning and client experience.
• Development of safety first and project excellence culture.
   

The following qualifications and experience are highly desired, but if you don’t tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.  

Dear Warlock of Web Projects,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for an experienced project manager... blah blah blah” job adverts...

And you’re looking for an exciting opportunity to join the fastest growing digital agency in the country…

Then this will be the most important job listing you ever read.

Here’s why...

My name is Sabri Suby and I am looking for a sharp and switched on Web Project Manager to join my team.

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

But it’s not just me.

My business consists of…

90 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

Are you…

• Obsessed with all things project management?
• Excited about projects that involve digital strategy, CRO, sales funnels and UX?
• Passionate about the opportunity to help improve our project management function?
• Dedicated to standing out from the crowd and delivering exceptional work?
• Tired of working hard with little fun or reward?
• Ready to take on an amazing role amongst an awesome team where every day is about being the best you can be?
• Deadly serious about having the strongest gif game in the office?
• Frustrated with the lack of training and support you currently receive?
• Ready to take on the challenge and be the best...for one of the fastest-growing companies in the country?

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won’t be easy.

This isn’t your average paper-pushing, stuffy producer role.

Whether you call yourself a Digital Project Manager, Producer or Professional Wrangler…

You must share the belief that….

There Is Almost No PM Problem You Can’t Solve With Negotiation Skills, A Team of Wicked Smart Devs And A Killer Strategy...

No two days in this role will be the same.

However, your responsibilities will include:

• Manage the day-to-day details of the website project portfolio - including the plan, schedule, resources, task assignments, scope, budget, and risks.
• Work in collaboration with our Digital Strategists, CRO Specialists, Head of Web Development and our Web Business Analyst to develop and review new website project proposals.
• Contribute to the team by identifying areas to improve our project delivery.
• Participate in the project kick-off with project team members and appropriate stakeholders.
• Report schedule, budget, and delivery details to project stakeholders.
• Participate in project meetings focused on status reporting, problem resolution, feedback.
• Fostering open communication within the team on project planning and execution.
• Maintain project management deliverables.

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

Take an active role in our project delivery function and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp winter air…

Here’s What To Do Next...

Please take the time to write a Cover Letter that tells me about YOU.

Not some wishy-washy cover letter like…

“I’m 26-year-old Pisces from Brunswick - who enjoys TikTok, chai lattes and Joe Goldberg”...

No.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.

Best of luck.

Sabri

P.S. If this job description excited you even just a little bit. And you believe that you are indeed the warlock of web projects I'm looking for.

Then please write and send your cover letter ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won't.

And maybe, just maybe, this will turn out to be the best job you've ever had.

• At least 1 year of producer/project management experience in a digital role a HUGE PLUS
• Know the difference between your front end and your backend (development)
• Demonstrable track record of delivering end to end eCommerce and lead generation website projects across the full project lifecycle
• Conversion rate optimisation, UX/UI experience a HUGE PLUS
• Working knowledge of Wordpress a HUGE PLUS
• Direct response experience a HUGE PLUS
• Client facing experience or the ability and attitude required to excel in a client facing role
• Waterfall methodology
• Working knowledge of at least one eCommerce platform (Shopify, WooCommerce, Magento)
• Knowledge of project management tools and methodologies
• Exposure to issue management and collaborative tools e.g. Basecamp, Trello
• Maintain a positive attitude and good temperament in difficult situations
• Build good working relationships with clients and co-workers
• Keen attention to detail, loves to multitask and pride on solving problems
• Well organised and can manage multiple projects and/or tasks in a high-pressure environment
• Have excellent client communication and negotiation skills, able to identify and manage varying client personalities and break down complex functionality into simple deliverables for client

What we're offering:

• Extensive training and full support - we take training very seriously and will provide you with the industry's very best and training, giving you the knowledge and confidence needed for greatness.
• Generous salary - we want Australia's best talent and reward as such.
• INSANE events - You name it and we've probably done it.
• Company trips away - Glamping, Bali & Thailand.
• Birthday Leave - Because you deserve it.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) close to cafes and public transport.
• Driven and vibrant team of the country's most switched on digital marketers and growth experts.
• Amazing growth prospects and upward mobility, build an empire within our fine progressive company.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to submit a Video Interview Kit with us 5 business days after submitting your application, unfortunately you haven't been successful this time around!