We are looking for a Business Analyst with expertise in Financial Crime for a project-based role. As a Business Analyst, you will be responsible for analyzing and documenting business requirements, processes, and systems related to financial crime.

• Prior experience as a Business Analyst specifically in the Financial Crime domain
• Strong understanding of financial crime regulations and compliance requirements
• Ability to work closely with stakeholders to gather and document business requirements
• Experience in conducting workshops and facilitating requirements gathering sessions
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of financial crime systems and technologies is a plus
• Relevant certifications in financial crime domains are preferred

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Do you want total flexibility with your work environment?

Are you looking for career progression and personal development?

At Creative Activation, this brand-new campaign offers individuals a rare opportunity for rapid career growth working on our fresh, new project! This is a Business Development Manager role that will allow you to earn while you learn and get experience in this exciting and rewarding field!

Our ideal Business Representative will have previous business to business sales experience/BDM experience or similar combined with:

• Strong verbal and written communication skills
• Driven to perform at a high level and lead a culture of healthy competition
• Flexible, solution-oriented and outcome focused
• A valid driver’s license and access to a reliable car
• Eagerness to earn and learn at the same time!

What can you expect?

• Fantastic OTE between $75,000-$85,000
• Industry leading commissions to maximize earnings
• Phone and car allowances
• Flexible work hours and environment – no need to come to the office!
• Great team culture and opportunities for career progression
• Ongoing training and development

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.

What you get to do in this role

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

What will a day in the role look like?

• Develop a high profile with our key accounts and within our core market sectors in this region.
• Develop and implement the business plan for the group, incorporating VSA and ANZ strategic objectives and initiatives.
• Managing the Advisory, Program Management, Project Management and Project Controls teams effectively to achieve the project objectives and liaise with clients and stakeholders to meet their expectations.
• Clearly communicate our business priorities to our teams and deliver high levels of engagement and respect in your leadership style.
• Deliver on business plan key metrics
• Successfully deliver a program of projects i.e. adequately resourced, delivered on time/on budget, client satisfaction and commercially aligned with business expectations.
• Adopt Project Director Roles to support project teams and nurture client relationships.
• Connect with ANZ and global peers to support workshare and successful client outcomes.
• Connect our team to global technical leaders to support project positioning and client experience.
• Development of safety first and project excellence culture.
   

The following qualifications and experience are highly desired, but if you don’t tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.