We are looking to appoint an experienced and driven professional to the position of Business Intelligence, Data Systems and Integration Manager at Minor Hotels for Australia and New Zealand.  

This newly created position will see you collaborating closely with multiple departments, comprehending their unique data requirements and converting them to effective data solutions.

You will be responsible for seamlessly integrating data systems, crafting exceptional data solutions. Working alongside the Data Governance Council and Operational teams, you will continuously strive to enhance data quality, driving a culture of excellence throughout the organisation.

Key Responsibilities Include:

• Review existing infrastructure and provide recommendations on future structure and direction of the Data Department
• Ensure alignment with the Minor Hotels global data strategy manage the ANZ data systems development
• Manage data strategy for the company to enable data-driven decision making for all corporate functions
• Manage data systems setup, daily management, and training to all stakeholders
• In consultation with internal and external stakeholders to ensure integrity, security and availability of data warehouse and reporting solutions
• Design, develop and maintain data integration pipelines to connect disparate data systems
• Drive innovation with development of real-time and advanced analytic solutions to enable better customer retention and EBITDA growth
• Provide data and assist in ad hoc analysis of various datasets to solve data problems.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across locations in Australia outside of Sydney, Melbourne and Brisbane.

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables 
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members  alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

Sydney Lakeside Holiday Park is one of the only beachfront caravan and camping locations in Sydney, located at Narrabeen Beach on Sydney's Northern Beaches. We pride ourselves on excellent customer service and ensuring our guests have the most memorable holiday experience.

This is a full-time, 6-month maternity leave cover contract, reporting to the General Manager.

What you’ll do:

You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services and the Housekeeping Department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to housekeeping and front office duties, task allocation and team rosters. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, engaging in great conversations with our guests 
• Minimum 2 years' experience in Management – hospitality/tourism industry will be highly regarded
• Good time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• Park Management CRM system experience – not essential but highly regarded (Newbook and/or RMS)
• Previous Housekeeping experience and supervisory oversight to employees preferred - resort or hotel experience will be highly regarded
• A suitable level of fitness with a flexible approach to workloads and a can do attitude

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.