We're on the lookout for a dynamic Administration Assistant to add flair to our vibrant workplace. The position is a permanent part-time role based at our Wellington Views aged care home in Hobart, Tasmania.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

About the Role:
The Administration Assistant provides general administrative support to both the General Manager and the facility. The position has direct responsibility for managing general office administration, reception, rostering, and associated support services. The Administration Assistant is responsible for liaising with employees, contractors, volunteers, visitors, residents, and their families at the facility.

Administration & Operational Key Duties:

• Provide a customer-focused reception service for the facility and promptly respond to or direct enquiries.
• Provide general administrative support to the General Manager (and other managerial employees), and perform a range of administrative tasks including but not limited to typing, photocopying, filing, answering telephone enquiries and general office duties.
• Roster employees using Time Target in accordance with the facility’s staffing requirements.
• Review timesheets against the roster as required by the General Manager.
• Source and roster replacement staff in the event of illness or unexpected absenteeism.
• Ensure timely response to all enquiries, and refer any compliment or complaint to the General Manager.
• Manage and order office and other general facility supplies to ensure efficient delivery of administrative services to the facility and residents.
• Develop reports and take accurate minutes of meetings as required.
• Arrange distribution of the facility resident newsletter as required.
• Maintain the key register and organise individuals to sign the required forms in relation to allocated keys.
• Collect mail each morning and distribute to staff and residents.
• Ensure outgoing mail is dispatched by the end of each working day.
• Manage and maintain facility evacuation kits.
• Any other task not defined but within the employee's skills, as directed by the organisation.

Essential:

• Minimum Certificate of Education or equivalent.
• Knowledge and experience of office procedures.
• High-level customer service skills.
• Advanced computer and word processing skills.
• Cash handling and banking experience.
• Current NDIS Worker Screening or National Police Certificate as applicable at the facility (or ability to acquire).
• Recognised qualification (Cert III) in business administration.
• Experience in residential aged care administration.

Desirable:

• Experience in rostering/ sick leave and holiday roster management.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

• Part-time 1 day a week, Tuesday position available 
• You'll be working across the City of Knox and Maroondah regions, Yarra Ranges and Lilydale on the lands of the Wurundjeri, Boon Wurrung & Bunurong Peoples
• Up to $65,984.39 dependent on skills and experience

WHAT’S IN IT FOR YOU

Salary Benefits: Maximise your take home pay with generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year, AND up to $2,650 additional tax-free money to spend towards meals entertainment

Leave Entitlement: Public Holiday Substitution policy 

Culture: Engaging, inclusive and supportive team environment. We are a large team of over 60 staff members that work across the sites in the provision of high quality, safe clinical services. A diverse team consisting of dentists, prosthetists, oral health therapists, dental therapists, senior dental assistants, oral health educators, dental assistants, and trainee dental assistants, and EACH also supports dental student placements during the year from Melbourne University.

Variety: Enjoy a varied day working across Ringwood and Ferntree Gully sites as well as various schools in our mobile vans and outreach programs including Smile Squad.

WHAT YOU’LL BE DOING

• Deliver exceptional communication and customer service to clients.
• Ensure compliance with infection prevention and control principles, maintaining a hygienic clinical environment.
• Sterilise and maintain dental instruments to meet industry standards.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Cammie Dinh (Talent Acquisition Partner) at [email protected] 

Your role will be to provide high-level administrative and strategic support to our Senior Vice President, Talent & Culture and the broader senior T&C leadership team.  Naturally proactive, you will ensure seamless coordination and execution of their daily activities. As a trusted partner, you will be managing schedules, communications, and supporting on projects to optimize the executive's effectiveness.

Key Responsibilities:

Administration:

• Manage the SVP’s calendar and travel arrangements, ensuring efficiency across time zones
• Prepare agendas, take minutes, and organize meetings and conferences
• Collaborate with the T&C team on reports, presentations, and project coordination
• Maintain an efficient e-filing system and handle general office tasks
• Support the coordination of T&C projects and events
• Compile weekly T&C activity reports for the SLT

Communication:

• Manage calls, emails, and inquiries, acting as the SVP’s first point of contact
• Build and maintain relationships with internal and external stakeholders
• Prepare and send communications to properties and business units
• Ensure timely follow-up on action items

Financial Administration:

• Process invoices and expense claims (using Concur)
• Liaise with the finance team and other internal departments with regard to payments, recharging, approvals or enquiries

Key Skills & Attributes:

• Strong knowledge of Microsoft Outlook, Office, and Excel
• Ability to manage complex scheduling across time zones
• Excellent organizational, time management, and multitasking skills
• Strong interpersonal and communication skills
• Ability to handle sensitive information with discretion
• Service-oriented with a keen eye for detail
• Flexibility to adapt to changing priorities and needs
• Strong teamwork skills and the ability to collaborate effectively with diverse groups