Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

We are seeking an organized and efficient Office Manager - Facilities to join our team at Sodexo's Brisbane Support Office in Eight Mile Plains.  In this role, you will be responsible for overseeing the day-to-day operations of our office, facilities and newly created Uniform store ensuring a smooth and productive work environment for all employees.   

We are offering this role PT 3 days per week with the potential to be FT in the near future, 22.8hrs P/W with flexiblity around start and finish times.  Salary for 3 days $51,000 + Super.  

Duties may include:

• Coordinate with vendors and service providers to ensure timely delivery of supplies and services
• Oversee facility maintenance and repairs, scheduling regular inspections 
• Develop and maintain office policies and procedures to ensure efficiency and compliance with regulations
• Coordinate any office moves, renovations, and space planning projects
• Implement and maintain inventory management systems for office supplies and equipment
• Set up and maintain East Coast Uniform distribution store

To be successful you will need:

• Previous experience in office management or office facilities management role
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office Suite and facility management software (Trade Shift, Otpimum, WinX)
• Basic project management skills
• Outstanding written and verbal communication skills
• Ability to problem-solve and make decisions independently

Why choose Sodexo?  
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.    One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!

Ready to drive a venue to success while creating memorable moments for every guest who walks through the door?

As the Òra Venue Manager, you’ll be at the forefront of building a vibrant, collaborative culture where your team flourishes and our guests are wowed daily. Think of it as the ultimate opportunity for a savvy hospitality pro to leave their mark on Sydney’s dining scene!

• Recruit, retain, and develop top talent, ensuring your team is motivated, engaged, and performing at its peak.
• Manage COGS, wages, sales, and operating expenses—driving the venue’s financial performance and hitting key targets.
• Work hand-in-hand with People Experience, Marketing, and Finance to keep our goals aligned and success rolling in.
• Guarantee an outstanding guest journey by championing consistency and brainstorming fresh ideas for service delivery.
• Guide the management team’s performance and help shape the overall direction of Òra.
• Uphold all liquor licensing, food safety, and health & safety obligations with ease.
• Keep our space polished, functional, and always ready to impress.

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Who are we looking for?

We’re looking for a results-driven Business Development Manager with a passion for financial markets and a proven ability to drive growth. This role is perfect for someone who thrives on building relationships, exceeding targets, and collaborating with a team to deliver exceptional client outcomes.

What will you be doing?

As a Business Development Manager, you will:

• Own and Convert Leads: Manage and convert inbound leads into valuable business opportunities.
• Drive New Business: Proactively seek new clients within existing verticals by selling proven products such as series, campaigns, and advertisements.
• Achieve Sales Targets: Develop and execute strategies to secure new business and meet or exceed sales goals.
• Collaborate for Success: Work closely with the Partnerships team to ensure seamless delivery of promised client solutions and maintain high client satisfaction.
• Expand Market Reach: Build and nurture relationships with prospective clients to identify long-term partnership opportunities.
• Refine Offerings: Provide feedback to internal teams to help refine product offerings and sales strategies.

What will make you successful?

Your success in this role will come from:

• Generating Revenue: Successfully driving new business opportunities and achieving ambitious sales targets.
• Optimizing Lead Conversion: Effectively managing the inbound leads pipeline with timely follow-up and high conversion rates.
• Delivering Value: Ensuring clients see the impact of their partnership by working closely with the Partnerships team to meet their expectations.
• Expanding Market Presence: Growing Livewire’s footprint in key verticals through strategic outreach and relationship building.

What skills and attributes are we looking for?

• Sales Expertise: Proven experience in business development or sales, with a strong track record of meeting or exceeding sales targets.
• Industry Knowledge: A passion for investing, funds management, or financial markets.
• Communication Skills: Excellent verbal and written communication, with the ability to present persuasively to clients.
• Client-Centric Approach: A knack for building strong client relationships and delivering exceptional service.
• Team Collaboration: Experience working effectively with internal teams to ensure successful project delivery.
• Organizational Skills: Highly organized with the ability to manage multiple priorities effectively.
• Results-Oriented: A proactive and driven mindset focused on achieving tangible outcomes.
• Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot) and data analytics for performance tracking and decision-making.

Why join us?

• Be part of a high-growth company that’s changing the way people invest.
• Enjoy flexibility with hybrid working arrangements.
• Accelerate your career with opportunities to grow and advance within the business.
• Collaborate with a talented team in a fast-paced, supportive environment.
• Expand your industry knowledge by working directly with top investors and professionals in financial markets.

Perks include:

• Flexibility: Hybrid work for a balanced life.
• Professional Development: Access to a learning and training budget to support your growth.
• Team Events: From trivia nights to team runs, there’s something for everyone.
• Snacks and drinks to keep you fueled during the day.

• Newly created role with a focus on sustainable development goals 
• Working with highly regarded industry leaders 
• Hydrid work environment, blending of work from home and office 
• Can be based in Sydney or Melbourne 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Manager, Public Policy will seek to positively influence public policy in support of the best financial interests of Rest members. Working closley with the General Manager, Public Policy & Advocacy, this role has a focus on our sustainable development goals and may work across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality

• Develop and maintain public policy positions that enhance member investment returns, working collaboratively with senior leaders and subject-matter experts across Rest.
• Prepare high-quality submissions, policy documents, white papers, and briefings on issues important to Rest and its members.
• Support the development of policy advocacy strategies to further Rest members' best financial interests, including engagement with government and industry stakeholders.
• Provide advisory and consulting support across Rest Investments to assist in the creation, application, and development of policy positions.
• Work collaboratively with various teams, including Communications and Community, Responsible Investments & Sustainability, and investment asset class teams, on policy-related responses to stakeholder enquiries.
• Maintain a comprehensive view of policy positions held by key stakeholders and industry bodies.
• Support advocacy strategies for policies associated with Rest's prioritised Sustainable Development Goals, including Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities, and Climate Action.

We're looking for a Customer Success Manager (CSM) to join our APAC Customer Success team.  Reporting to the Customer Success Director - APAC, as CSM you're responsible for building strong relationships, driving adoption & value realisation, and ensuring retention and growth across a portfolio of IntelligenceBank customers. Your performance is measured by customer retention rate, net revenue retention, revenue expansion and NPS scores.

This hybrid role is based in Melbourne with 2-3 days per week in the office. 

As Customer Success Manager, you will:

• Develop an in-depth understanding of the IntelligenceBank platform and its capabilities

• Build and maintain a pipeline of upsell and expansion opportunities within your customer portfolio

• Achieve a set target with core performance KPIs that support growth and retention

• Become the trusted advisor to a portfolio of IntelligenceBank’s customers

• Work with customers to define success, ensure adoption, retention, and expansion

• Continuously and repeatedly provide value to customers by being a source of best practices and ensuring they get the most value out of the IntelligenceBank platform

• Develop and execute on Account/Customer Success plans in keeping with account tier expectations

• Regularly engage with each customer on strategic and operations reviews

• Keep customers up to date with new and soon to be released features and enhancements most relevant to them

• Oversee customer’s Helpdesk/Support tickets and support if escalation is required

• Maintain accurate and up to date notes, contacts, opportunities, and activities against all assigned accounts in Salesforce

• Act as a liaison between the customer and the IntelligenceBank product team to represent the customer’s feedback accurately and advocate for their needs

• Identify new ways to improve our internal processes

• Assist with responding and attending general queries from the team and supporting in administrative tasks
• Prepare and analysis of data for reporting purposes, including regular data audits
• Run checks around end of month invoicing and reporting.
• Timesheet collation and verification.
• Training in the business systems used on a regular basis
• Ensure the team are compliant in the various areas of business management systems within the set deadlines
• Document formatting
• Diary management
• Monitor group email as required
• Expense claim preparation/submission
• Event management for quarterly team events
• Sit at reception and make sure all meeting rooms are functional

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Main Duties & Responsibilities:

• Lead and oversee the Front Office teams to deliver outstanding and personalised guest services, ensuring all guests receive a warm and courteous welcome. 
• Supervise and support front office teams, providing mentorship and coaching to enhance performance.  
• Act as the primary contact for guest inquiries, complaints, or special requests, handling each interaction with care and efficiency to maintain guest satisfaction.  
• Oversee daily operations, ensuring seamless coordination between Front Office, Concierge, Guest Services, Housekeeping, and other departments.   
• Support the Front Office Manager in staff training, ensuring team members are aligned with Mondrian’s values of bold creativity, fairness, and personalised service.  
• Monitor and manage Accor Live Limitless, Accor Plus and Dis-Loyalty membership programs during your shift. Ensure accurate application of membership benefits and assisting guests with any membership related inquiries or issues.   
• Monitor guest feedback and reviews, taking action to continuously improve service delivery and guest satisfaction.  

Reporting to the Sales Director, National Accounts ANZ for FIJI Water, you’ll take the lead as Key Account Manager, driving business development and managing top-tier National Retail and Convenience Accounts across Australia. Your mission? To expand a portfolio of key accounts, fueling impressive sales growth and helping shape the future of FIJI Water in Australia. Your success will directly contribute to the team's ambitious revenue goals, making you a crucial player in our ongoing story of excellence and innovation!

Here's what you will be doing:

• Craft Winning Strategies: Design dynamic business strategies to drive explosive growth in National Retail and Convenience channels.
• Expand Horizons: Take charge of business development by hunting down new opportunities, growing our client base, and forming strategic partnerships that push growth to new heights.
• Own Key Accounts: Manage and nurture key accounts while securing exciting new business channels, making an impact across the board.
• Seal the Deal: Identify, negotiate, and execute joint business plans for National Retail and Convenience Accounts that bring powerful results.
• Dominate the Shelf: Ensure our products shine on the shelves—achieving shelving, pricing, and merchandising targets in line with brand goals, account objectives, and budget requirements.
• Stay Ahead of the Market: Lead the charge in understanding category trends and competitive moves in the Australian market, ensuring we're always a step ahead.
• Champion Collaboration: Foster top-tier communication and collaboration with customer service, brand marketing, supply chain, finance, sales, and business development teams.
• Analyze for Impact: Provide crucial insights and ad hoc analysis for the Sales Director, National Accounts ANZ, and Senior Leadership, keeping us on the cutting edge.
• Take Charge of P&L: Own full P&L responsibility, ensuring every decision aligns with our financial goals.
• Maximize Our Reach: Use analytics to optimize distribution, perfect SKU/pricing strategies, and manage trade spending for maximum impact.
• Spot Opportunities: Analyze monthly data to evaluate promotional effectiveness, track competitors, and pinpoint new opportunities for growth.
• And More: Be ready to take on other exciting tasks as they come, contributing to a vibrant and ever-evolving team.

As the Restaurant Manager you will take ownership of the general running of the restaurant, elevate the customer experience from excellent to remarkable, develop the team through coaching and training opportunities and manage inventory and the financial aspect of the restaurant. You will be in control of, and have accountability for overall quality, adherence to procedures and financial performance of the restaurant.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Prior experience with achieving KPIs and driving profitability

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Career growth – Australia and internationally
• Annual Restaurant Managers Summit
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Store Manager | BWS - Mareeba | Passionate About People

It’s time to stop and smell the Rosé! With over 1,450 stores in 1,450 local communities and 10,000+ Team Members, we’re the biggest local bottle shop in Australia. We’re on a mission to find a leader who lives our values and makes every day an adventure. This is where you come in! Your job is to inspire our awesome store team through the creation of an anything-but-boring culture with imaginative and empowering leadership. 
 
A day in your life as a BWS Store Manager

• You’ll empower, inspire and develop your team to achieve goals and perform at their best, utilising business programs and your own initiative
• You’ll promote a customer-centric, safety-first culture with a continuous improvement mindset and 
• You’ll complete and delegate daily tasks across inventory management, housekeeping and team leadership with a specific focus on driving sales and achieving budgets
• You’ll leverage your people skills to foster the best-ever customer and team experience - because boring doesn’t work here
• You’ll identify and deliver on growth opportunities, business objectives and key performance indicators
• You’ll be responsible for upholding service of alcohol guidelines
• You’ll inspire customers and your local community by tailoring your store's presentation and activities

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You pride yourself on creating an unboring atmosphere and a winning culture
• You are great with people, detail and delivery and are motivated to make magic happen for your community and team
• You have experience in a fast-paced retail/hospitality environment and take a collaborative approach to problem-solving
• You lead by example and light the way for your team
• You are an advocate for diversity and inclusion and make everyone feel welcome
• You not only own your career, but you are a driver of people development, supporting others to dream big and reach their potential

The perks are good too! Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our EAP service that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

What you’ll do

We are seeking an experienced Content & Optimisation Manager to be responsible for and oversee the planning, scheduling, and strategy of all content across NRMA Parks and Resorts’ customer lifecycle. This role manages content for organic, owned, and below-the-line (BTL) channels, ensuring a cohesive and engaging experience that drives conversions at key touchpoints. You will play a key role in developing data-driven content strategies and optimising the customer journey. Supported by internal stakeholders, you’ll produce high-quality collateral to support direct mail, promotional material, and point-of-sale marketing. You will also:

• Develop and execute comprehensive content strategies that support customer lifecycle goals, from discovery to booking and retention.
• Own the planning and management of content schedules and calendars, ensuring alignment with business objectives and campaign priorities.
• Lead content planning processes, integrating insights from internal teams (e.g., Data Analyst, Marketing Team).
• Design content frameworks tailored to key customer segments, aligning them with broader marketing strategies.
• Collaborate with the SEO strategy team to embed optimisation insights into planning and execution.
• Ensure a unified tone, style, and quality across all content, maintaining brand consistency.
• Strategically map content touchpoints across the customer journey to identify opportunities for engagement and conversion.
• Design and implement targeted BTL marketing campaigns, including:
• Direct mail campaigns to reach key customer segments.
• Promotional material development to support sales and campaigns.
• Point-of-sale marketing to drive bookings and engagement.
• High-quality collateral that aligns with content strategy and enhances customer touchpoints.
• Manage relationships with BTL marketing vendors and agencies, ensuring timely and cost-effective delivery of materials.
• Work closely with the Website Producer to enhance key landing pages, ensuring alignment with content strategies and customer journey goals.
• Oversee the Content Specialist in the creation and execution of high-quality content for organic, owned, and BTL channels.
• Monitor and adjust content schedules to align with campaign priorities, seasonal trends, and evolving customer needs.
• Coordinate with cross-functional teams, including the Media Manager and Website Producer, to ensure seamless delivery of planned content.
• Develop content briefs and guidelines, working with internal teams and external agencies to produce impactful campaigns.
• Define measurable goals and success metrics for all content initiatives and campaigns.
• Use analytics tools (e.g., GA4, LookerStudio) to measure and report on performance across websites, emails, BTL campaigns, and other channels.
• Present insights and actionable recommendations to stakeholders, refining strategies based on performance data.
• Regularly review customer engagement metrics to identify trends, opportunities, and areas for improvement.

What you’ll bring

• 5+ years of experience (travel, tourism or hospitality sectors preferred) in content planning, strategy, or optimisation, with proven success in managing content-driven conversions.
• Demonstrated ability to lead content planning processes, including the development of schedules and calendars.
• Expertise in customer journey mapping and content alignment to drive engagement and conversions.
• Proven ability to develop and execute BTL marketing campaigns, including direct mail and promotional material.
• Strong knowledge of SEO best practices and analytics tools (e.g., Google Analytics, LookerStudio).
• Advanced project management skills, with experience coordinating cross-functional teams and external agencies.
• Exceptional writing, editing, and communication skills, with a strategic mindset.
• Experience with data governance practices and data quality management.
• Excellent communication, presentation, and interpersonal skills with the ability to influence and motivate others.
• Experience working in a fast-paced, results-oriented environment.
• Flexibility to travel to NRMA properties or external partner locations as required
• Flexibility to work outside standard hours during major campaign launches or events

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to help you balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong 
At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.  We welcome people from First Nations and all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer, 2022 AWEI Most Improved Employer and 2024 Gold Employer

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?  Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

We are looking for an experienced, professional and enthusiastic Duty Manager (Front Office) to lead the Front Office team at our Oaks Port Douglas Resort on a full time basis. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets
• Support Hotel Manager with recruitment

Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)

Annual salary range: $73,347.50 to $75,000 (excluding superannuation)

Expected hours: 38 per week

Location: 87-109 Port Douglas Rd, Port Douglas QLD 4877

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.