Vet.CT is seeking a dynamic and experienced Regional Sales & Client Success Manager to join our sales and client success team. This role will be pivotal in driving our sales strategy, fostering client relationships, and ensuring client satisfaction across the APAC region.

The successful candidate will be responsible for managing the full sales cycle from identifying new business opportunities to contract negotiations, as well as implementing strategies to retain and grow relationships with our existing client base. This includes working closely with key stakeholders to understand their needs and ensuring they receive the highest level of service and support.

This role requires frequent travel within the APAC region to meet clients, attend conferences, and represent Vet.CT effectively. You will collaborate with cross-functional teams to achieve business objectives and contribute to the overall success of Vet.CT.

Key Responsibilities

Sales and Business Development:

• Actively generate and close new business opportunities by engaging with prospective clients and following up on marketing-qualified leads.
• Develop tailored solutions to meet client needs by showcasing the value of VET.CT’s product portfolio.
• Represent VET.CT at key conferences, client meetings, and industry events to expand market presence and strengthen relationships.

Client Onboarding and Training:

• Guide new clients through the onboarding process, ensuring a seamless transition and positive first experience with VET.CT.
• Deliver comprehensive training to clients on VET.CT’s services and technology, enabling their teams to maximize product value.

Account Management and Client Success:

• Serve as the primary point of contact for a portfolio of clients, providing proactive support and regular updates on products, pricing, and service enhancements.
• Maintain regular communication to foster strong client relationships, ensuring their satisfaction and loyalty to VET.CT.
• Identify opportunities for upselling and cross-selling additional VET.CT services to meet evolving client needs.

Retention and Risk Management:

• Monitor client engagement and satisfaction to identify potential risks or issues, implementing proactive solutions to ensure retention.
• Collaborate with clients on contract renewals, pricing adjustments, and service improvements to maintain long-term partnerships.

Team Collaboration:

• Work closely with the global Sales and Client Success team to align strategies and share best practices.
• Partner with the North American sales team to deliver a seamless client experience and contribute to regional growth initiatives.

Travel and Client Engagement:

• Travel as needed to meet with key clients, attend conferences, and support business development efforts.

Skills Required

• A results-driven professional with a strong background in veterinary medicine, proven experience in sales, and expertise in client relationship management. Prior experience within the veterinary industry is essential.
• Outstanding relationship-building skills, with the ability to effectively engage with busy veterinarians, tailoring interactions to meet the unique needs of each client
• Persuasive and client-focused, with a strong ability to negotiate while prioritizing the client’s best interests. At VET.CT, we value long-term success over a 'sales at all costs' approach, emphasizing solutions that truly benefit the client.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and colleagues.
• Proactive and organised, with a proven ability to manage multiple accounts and priorities simultaneously.
• Comfortable working both independently and collaboratively within a global team.
• Willingness to travel within the region as required to meet client and business needs.
• Ideally located in North America, with the ability to work effectively in a remote environment and maintain a high level of productivity and communication.

• 20 days holiday plus public holidays
• Superannuations pension plan
• Employee Assistance Programme
• Company Shares Scheme

Inclusion and Diversity

Vet.CT is an equal opportunities employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any characteristic protected by law.

AM & S Ciavarella Management Pty Ltd is currently recruiting for an experienced and qualified Farm Operations and Innovation Manager to join their team in Stanbridge, NSW 2705.


The successful candidate will be responsible of:


- Operations Manager of all farming duties of our mixed farming enterprise comprising of Viticulture, Horticulture, Summer Cereal Cropping, Winter Cereal Cropping, Fat Lamb production.
- Day to day management of the maintenance, service and repair of Ciavarella Farm’s various Agricultural Machineries and Equipment.
- Managing our various rental accommodations.
- Assist in managing operations of our transport business.
- Incorporate Innovation into Operations and look at funding options in the Innovation space.

Skills & Abilities:


- Relevant Farm Management experience in Australia or similar and AQF Associate Degree.
- Be Honest and respectful to others.
- Be able to work Cooperatively.
- Ideally have farm machinery experience.
- Be able to work independently.
- Have strong mechanical diagnostics ability.
- Minimum 3 years’ experience as a qualified Agronomist or Farm Operations Manager. Agricultural industry understanding is strongly preferred.

Salary range is $70,000 - $85,000 per year commensurate with experience

Fulltime Position available


Applications open 12th December of 2024 and closes on 12th January of 2025.


If you are interested in this role APPLY now

Advancing careers. Advancing everyday life.
Permanent Full Time Opportunity
Newcastle, NSW
Reporting to Service delivery Manager, you will have a level of exposure and insight to business challenges and opportunities; this role requires someone who liaises with the business to establish a clear set of requirements deliverables and communicate upcoming systems change, someone who strives to collaborate, challenge and influence business partners and provide analytical and value-add recommendations that have a real impact on business decisions, long-range strategies, and overall business performance with a focus on delivery & completion. You will require to liaise with vendors and implementation teams to aid in their understanding of the finalised requirements, and in addition to prepare and conduct test plans suitable for the business.
With analysis being one of your key strengths, you will be responsible for administration and support of SAP HR & Payroll module and payroll applications. ... Click here to view more detail / apply for Business Systems Analyst ? HR/Payroll

Company Overview:

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods.  They need insurance in a fast, easy to understand format and that’s why they need BizCover. So what makes BizCover stand out from the crowd?

The Team:

The Risk and Compliance team basically does what it’s name suggests – we advise the business on matters of risk strategies and mitigation and compliance obligations. Reporting directly to the Head of Risk and Compliance you will work in a team that is responsible for the Quality Assurance, Dispute Resolution and the Compliance function across all BizCover channels and geographies.

Duration: 6 months fixed term contract (Opportunity for Perm)

The Role:

Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business.

They will be responsible for providing guidance and support, across the company on compliance related matters. They will ensure we are compliant with our regulatory obligations and AFSL, by ensuring our internal compliance, monitoring & supervision and risk frameworks are in place and being adhered to.

They will also be managing our Third Party Risk Management Framework including contract review, maintenance of the supplier calendar and sanction screening.

This role will also support the team with dispute resolution working with stakeholders across BizCover to ensure fair and timely outcomes for our customers. The role requires strong leadership, attention to detail, and the ability to embed compliance into operational and strategic activities across BizCover.

Day to day responsibilities:

Compliance:

• Implement and promote BizCover’s risk and compliance policies and practices
• Monitor and ensure compliance and QA frameworks are current and adequate
• Ensure compliance with regulatory frameworks, review and/or establish a compliance manual including process implementations, insurer compliance along with regular auditing processes
• Provide strategic compliance and risk advice to the business on current business, new proposals or business change
• Manage all legal matters and issues including intellectual property, contracts, binder and partner agreements, employment related issues, policies and any items that require general compliance input
• Compliance sign off on agreements and the management of the supplier calendar (a source of truth of all arrangements with workflow capability)

• Conduct/manage induction training on compliance and QA and review of staff training
• Manage Sanctions screening
• Working with our technology and operations teams to embed compliance frameworks and processes into systems and operational processes including AI implementations
• Internal and external policy end-to-end management (including creation, reviews and reporting)
• Create, implement and periodically review quality management documents which meet ISO 9001 standards.
• Assist with end-to-end complaints handling in line with policies and procedures, ensuring adherence to regulatory frameworks.

• Monitor legislative changes, assess their impact on the business, and review or develop processes and policies to ensure compliance and operational efficiency.
• Assist and partake in periodic audits initiated by insurer/s and/or internally.
• Facilitate end-to-end breach and incident management by leading project teams, maintaining the incident register, tracking incident status to resolution or completion, and driving the remediation of breaches and incidents.
• Review and optimise customer communication journeys, including emails, SMS, and letters, to ensure clarity, accuracy, and alignment with product updates, insurer changes, or incident remediation efforts.
• Review marketing materials and content to ensure compliance with regulatory standards, including AFSL requirements, and alignment with legal and risk obligations.
• Establish and maintain open channels of communication with insurer compliance teams to facilitate collaboration, address compliance matters, and ensure alignment with regulatory and business requirements.
• Manage compliance committee operations, including preparing reports, agendas, and minutes, distributing outcomes to the Executive team, and monitoring actions to ensure timely completion and accountability.
• Provide guidance and support to call centre and operational teams to ensure customer and third-party enquiries are handled in compliance with regulatory requirements and internal policies.

QA:

• Management of the QA team (1x QA Team Lead, 4x QA officers & 1x Risk and Compliance Graduate).
• Oversee reporting on QA performance and compliance (e.g. QA reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee the QA calibration sessions with the call centre teams
• Provide insights into the performance and risks arising from our operations (technology and call centre).
• Act as the primary point of contact for escalated QA matters, providing guidance, resolution, and ensuring alignment with compliance and quality standards.
• Manage end-to-end projects relating to QA and/or directly impacting QA deliverables.

How will I be measured?

• Existence of up-to-date QA and compliance frameworks including documentation of processes
• Passing of ongoing audits
• Meeting KPIs with regards to QA
• Advancement and embedment of our compliance automation frameworks
• Timely resolution of complaints
• Over time the reduction in the reoccurrence of the repeated complaints through the identification of root causes via the QA process

What do I need to be successful? 

• Law degree
• A minimum of 3 years post qualification experience in insurance law and/or financial services law
• Strong attention to detail
• Ability to prioritize and manage competing demands and time frames
• Ability to work with a wide range of people in a collegiate and responsive manner

• Hybrid working model with flexibility to work from home up to 3 days a week and a minimum of 2 days a week in the Sydney CBD office.

• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –

Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity. 

Brighter Futures Start here As Australias biggest and most loved retailer, weve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices its the heart of everything we do.   As a leader in the retail market, were optimistic about our future and yours. Were relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that youll be proud of. We celebrate your uniqueness and individuality. Because at Kmart its not just what you do, its who you are that makes every day living brighter. Join the team Department managers at Kmart live and breathe the Kmart
... Click here to view more detail / apply for Department Manager ? Kmart Wagga Wagga

Are you a WINNER? As a leading Menswear Retailer we know that embracing our team determines how good we are so we want the BEST of the BEST! If you are outgoing, vibrant, hungry to succeed AND want to join a company who celebrates the wins and growth of our people keep reading!
Tarocash leads the way in sharp, affordable and on trend menswear in Australia and New Zealand; we deliver high quality fashion, so no matter what the occasion we have all bases covered for you to dress to impress. We are fearless and adaptable which is why we have been in this business for 35 years providing fashion solutions for the everyday modern man.
Delivering an amazing customer experience in every store; for every customer; every time - is the key to our success; and our team are the masters of creating



... Click here to view more detail / apply for TAROCASH ? Retail Sales Assistant, Shellharbour, NSW

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based across  NSW  with a  Sydney CBD  based office, you will help make a positive impact on someone?s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. We are currently building a team and require a Mobile Case Manager for our Police portfolio. The purpose of this role is to build on your solid case management experience. You will be able to manage your own day ... Click here to view more detail / apply for Mobile Case Manager (Central Sydney)

About Amana Living
Amana Living is one of Western Australia's largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since . We offer a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and dementia-specific services.
Our Vision: A community where every older person is honoured and valued.
Our Mission: To enable older people to maintain their individuality and provide what is needed to support a fulfilling life.
Our Values: Compassion, Collaboration, Curiosity, Inclusion, and Trust.
We are committed to leading reforms that benefit our workforce, ensuring those who care for others are well supported in their careers.
Our Benefits

Competitive rates
Salary packaging benefits up to $18,550
School holidays childcare assistance
Continued superannuation contribution for employees who are on paid on unpaid
... Click here to view more detail / apply for Client Service Manager ? Home Care

Do work that matters:  
CommBank is a leading provider of integrated financial services employing more than 52,000 people globally.  We?re proud of our iconic brand, scale and diversified business mix.
Marketing and Corporate Affairs is focused on rebuilding trust and pride in the Commonwealth Bank with direct responsibility for end-to-end marketing, branding, stakeholder insights, government relations, communications and corporate social responsibility.
About Customer Communications Review team and the Senior Manager Risk & Controls role:  
The Customer Communications Review (CCR) team supports the Group in meeting its requirements of the Australian Communications and Media Authority (ACMA) Enforceable Undertaking, including the development, implementation and embedment of the Further Implementation Plan.
The CCR team, Line 1 Risk segment is a unique team and is responsible for:

Ensure appropriate governance, reporting and management of project risk as it relates to the ACMA Enforceable Undertaking Program.
... Click here to view more detail / apply for Senior Manager Risk and Controls

HME Workshop Manager Perth based
Job no: Work type: Salary Location: Western Australia Categories: Corporate/Shared Services

We have an exciting opportunity for an experienced HME Workshop Manager to join our growing team.
About the Role:
We are looking for a proactive HME Workshop Manager to take ownership of the workshop and build a successful team. You will have a proven ability to focus on building the Workshop pipeline of work to support budgeted numbers and goals. Building a highly skilled team and ensuring clear communication with all personnel to deliver works safely, on time, within budget and outstanding quality. 
You will track budgets, costs and P&L activity, minimising company exposure & risk on all works.  You will have the ability to investigate & negotiate change proposals with relevant stakeholders and ensure milestones & performance indicators are met

... Click here to view more detail / apply for HME Workshop Manager ? Perth based

Exclusive permanent position. Product Manager SaaS AI Product. 100% work form home. Product Solution Risk & Safety

Product Manager SaaS AI Product
Permanent position 100% work form home
AI Product Solution Risk & Safety

A brand new and exclusive permanent position . Working for an established software company that has recently delivered the first iteration of an AI product . This product is a new offering to a business that has been established for well over 20 years.
Aimed at existing customers in the global mining sector this product is focused on compliance management to help prevent critical and catastrophic risks in the field.
The primary focus of this position:  

Strategic Product Planning: Develop strategic plans aligning with market demands and organizational objectives.
Hypothesis Definition and Testing: Formulate and test hypotheses to guide product development.


... Click here to view more detail / apply for Product Manager ? AI ? Risk |Safety

Aurenne is a family-owned company bringing innovation and flexibility to gold recovery, operating at Mt Ida-Bottle Creek in the Goldfields, 80 km west of Menzies. Safety, quality, and teamwork drive everything we do.
With a hands-on culture, our close-knit team collaborates to achieve outstanding results while prioritizing safety. Our 200-person camp offers modern amenities, including comfortable accommodations, high-quality meals, a gym, and a walking trail, fostering a supportive and enjoyable environment.
Conveniently located with a private airstrip, Aurenne combines innovation, collaboration, and care. Join us and be part of a team redefining mining success.
About The Role:
As the Assistant Village Manager, you will play a critical role in ensuring the smooth operation of our camp. Acting as the alternate to the Village Manager, you will be in charge when required and oversee the village staff and day-to-day activities.
Your responsibilities include:
Operational Oversight: ... Click here to view more detail / apply for Assistant Village Manager

$58, Salary Super Bonus Discounts
Permanent Full Time 40 Hours per Week
Location: Lismore, NSW
ABOUT THE ROLE We are looking for an Assistant Store Manager at Lismore  to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth. Your positive attitude and a desire to go above and beyond will see you thrive in our fast paced retail environment.  Reporting directly to the Store Manager, you will:

Assist the Store Manager in increasing performance to achieve targets
Contribute to all aspects of the store including serving customers and stacking shelves
Assist the Store Manager with the training and development of the team
Order and maintain stock availability







... Click here to view more detail / apply for Assistant Store Manager

About the Client Our client is a well-respected venue that combines exceptional service with modern amenities, making it a central hub in the vibrant community of Wagga Wagga. Recognized for its award-winning hospitality, the venue provides outstanding dining, gaming, and event facilities. Located in a thriving regional city, Wagga Wagga offers a welcoming community, affordable living, and diverse cultural and recreational activities. Joining this esteemed establishment means being part of a team dedicated to excellence and innovation in the hospitality industry.
About the Position
Step into a leadership role with a competitive 70k-80k salary and the opportunity to drive excellence in a highly regarded hospitality venue. This role is perfect for a hands-on professional looking to make an impact in a supportive and dynamic environment.
Position Description

Support the Manager and staff in overseeing daily hotel operations.
Assist in managing guest relations, ensuring exceptional
... Click here to view more detail / apply for Assistant Hotel Manager

You are passionate, driven, flexible and collaborative
We are high performing engineers pushing the boundaries of software engineering
Together we can rewrite the experience for millions of customers

Do work that matters
We?re accelerating our digital strategy with an ambition to provide customers with one of the best digital experiences of any company globally. Site Reliability Engineering (SRE) is key to us achieving this goal. Our teams ensure that our systems maintain the highest standards of service outcomes for our customers, which enables seamless execution of our award winning banking apps.
We're proud of our people and technology culture. Our SRE team marries both, by applying Software Engineering principles to our operational services. We implement latest industry-wide methodologies around observability practices.
You?ll manage a medium sized team of Engineers ensuring optimal goal setting, performance, career development and engagement. Advocate the embedding of ... Click here to view more detail / apply for Engineering Senior Manager

About the Company
Davidson has proudly partnered with a leading and innovative organisation within the financial industry.
About the Role
As the Technical Program Manager, you will take ownership of the technology program management for a critical platform integration project.
Your responsibilities will include but not limited to:

Providing the technology arrangement for the integration
Creating and maintaining the technology plan across multiple teams and being accountable for meeting the desired timelines
Understanding technology at a design level to ensure dependencies are found and addressed

About You

Extensive prior experience in managing technical projects and/or programs
Expereince managing projects within banking and finance
Strong expereince working across API integrations and Java Microservices
Background in technology
Previous expereince working as a developer, programmer or software engineer (highly desirable)

The Benefits

6-month
... Click here to view more detail / apply for Technical Program Manager

Next Gen Talent:

Company: The Pushpagiri Hospitalities Pty Ltd t/a The Lachlan Way Motel
Position: Hotel and Motel Manager
Location: 2 Forester Street, Lake Cargelligo NSW, 2672
Salary: $65,000 plus 11.5% superannuation


Job Description

Direct and coordinate activities of Ananda Wellness Retreat
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints
Confer and cooperate with other department managers to coordinate resort activities
Supervise work at all levels and set clear objectives
Lead the design and deployment of the guest experience
Plan and supervises bar, restaurant, function and conference activities
Allocate responsibilities to achieve the most efficient operating model
Ensure full compliance to resort operating controls, SOP’s, policies, procedures and service standards
Ensure effective support functions are in place to support Ananda Wellness Retreat operations (Supply chain & Procurement, Transport, Facilities Management etc.)
Manage budgets/ expenses, analyse and interpret financial information and monitor sales and profits and devise marketing and revenue management strategies
Collaborate with external parties such as suppliers, travel agencies, event/ conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
Create an operating environment that assures consistent guest satisfaction
Monitor customer satisfaction and ensure their needs are being met and expectations exceeded
Ensure good safety practices of employees and guests, compliance with occupational health and safety regulations and assisting in the maintenance of proper emergency and security procedures
Manage assigned conference and events floor operations
Develop improvement actions, carry out costs savings

SKILLS

Relevant qualification at the level of an Australian Qualifications Framework Equivalent Diploma or higher AND at least 3-5 years of relevant work experience.
Preferred significant luxury and international experience, ideally including experience in remote locations
Communication, negotiation and relationship-building skills
Guest and team focus
Knowledge of food, food hygiene including HACCP
High motivation with a collaborative leadership style
Financial, budgeting skills
Managing Processes
Supervision
Developing Standards


How to Apply:
To apply for this position, please email your resume to [email protected]. Please note that only short-listed candidates will be contacted, and your application will be treated as strictly confidential.

Do work that matters
We are building tomorrow?s bank today, which means we need world class engineers to help us modernise and rebuild our legacy monolithic environment.  We want all of our engineers to be an empowered source of ideas  that follow the Full Cycle model, where engineers are involved in Design, Build, Change and Run.
See yourself in our team
Reporting to the General Manager Engineering Delivery, the Executive Engineering Manager is responsible for leading and managing engineering teams to deliver high-quality software solutions that meet business needs. This role involves strategic planning, overseeing engineering initiatives and ensures the alignment of engineering practices with the company's goals and objectives.
Responsibilities:

Leadership and Management: Provide leadership and direction to the engineering teams, fostering a collaborative and innovative environment. Manage performance and talent processes, supporting career development and progression for team members.
Strategic Planning:
... Click here to view more detail / apply for Executive Engineering Manager

You are passionate, driven, flexible and collaborative
We are high performing engineers pushing the boundaries of software engineering
Together we can rewrite the experience for millions of customers

Do work that matters
We?re accelerating our digital strategy with an ambition to provide customers with one of the best digital experiences of any company globally. Site Reliability Engineering (SRE) is key to us achieving this goal. Our teams ensure that our systems maintain the highest standards of service outcomes for our customers, which enables seamless execution of our award winning banking apps.
We're proud of our people and technology culture. Our SRE team marries both, by applying Software Engineering principles to our operational services. We implement latest industry-wide methodologies around observability practices.
You?ll manage a medium sized team of Engineers ensuring optimal goal setting, performance, career development and engagement. Advocate the embedding of ... Click here to view more detail / apply for Engineering Senior Manager

WHO ARE WE?   Ally Fashion is an Australian-based multi-brand fast-fashion destination that provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team.  Ally first opened its doors in Sydney in and now has over 150 stores nationally as well as a thriving online store shipping worldwide.   ABOUT THE ROLE      We are on the lookout for Ally Fashions Future Leader to take on the Store Manager position at our Griffith store!   The Store Manager will cultivate a vibrant and positive team environment where AMAZING customer service is a priority, driving the stores financial performance to smash budgets and targets, promoting strong leadership by providing effective training, daily in-store operations, visual merchandising management, and leading by example to ensure clear in-store executions of the business strategies, visions, values, and guidelines.   With the focus on improving the in-store experience, the
... Click here to view more detail / apply for Store Manager ? Griffith, NSW