Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Capacity and Availability Manager is responsible for the operation and improvement the Capacity and Availability Management process so that managed services and infrastructure can deliver the agreed capacity and performance targets in a cost effective and timely manner.

The Capacity and Availability Manager acts as the central point for all capacity and performance related activities between the customer, operational and project teams to is to act as the process subject matter expert ensuring systems have sufficient capacity to deliver client business needs without waste.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to client requirements, to be eligible for this role you must be an Australian Citizen and be able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Capacity and Availability Manager you will be focused on:

• Defines and implements Availability Management policies, processes, tools and procedures
• Work with customers to obtain and understand demand requirements and patterns of business activity
• Manage an ongoing program with the client and delivery teams to identify and implement service improvement initiatives.
• Identify efficiencies that can be implemented to reduce the cost of delivering services without compromising the quality-of-service levels
• Monitor and track delivery of services against relevant SLA’s.
• Build strong relationships and develop a sound understanding of the client’s business needs, demand requirements and patterns of business activity
• Escalate risks discovered in, or affecting, the Availability Management service

• End to end ownership and management of internal and third-party suppliers to ensure successful outcomes.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Previous experience working as a Capacity and Availability Manager within a large complex multi-vendor environment

• Experience working in an ITIL aligned environment
• Broad understanding of technical concepts and frameworks

Nice to have:

• Ideally prior experience as a Capacity and Availability Manager in an IT Managed Services environment
  
  

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Are you a Links and Outreach Manager wanting a change? Or an experienced Senior Links and Outreach Professional looking for a step up?

Want to join Australia’s largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?

This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.

Due to our exponential growth, we are looking for an experienced Link Builder and Outreach Manager to be an integral part of our SEO team.

Responsibilities, but not limited to:

• Lead all aspects of the link building process: briefing (internal & external), execution, quality checks, escalation management (where necessary)
• Monitor and optimise associated costs for all link building products, utilising negotiation skills and innovating new product opportunities to achieve company goals
• Review key subsets of clients monthly to reshape link strategy and approach, in line with company goals of cost management and client success.
• In 6 months, review our offering inline with the broader market, conduct a SWOT to identify future opportunities.
• Brainstorm with team members to develop new ideas for link building
• Vendor relationship management

• 3-4 years’ experience in a similar role.
• Digital Marketing Agency experience is advantageous
• Strong experience in Project Management & Digital PR
• Sound understanding of SEO principles
• Experience in end to end process management - briefing/reviewing/proofing
• Hands-on, and are comfortable in driving both offsite strategy and day-to-day management of link building process
• Experience in budget management
• Proactive, can-do attitude, problem-solver 
• People-oriented, works well in a tight-knit team 
• Strong organisational skills
• Great communicator
• Proactive and innovative

• Birthday leave to celebrate your special day

We are seeking a detail-oriented and experienced Accountant to join our finance team. The ideal candidate will be responsible for managing our company's financial records, ensuring accuracy in all accounting processes, and supporting the overall financial health of the organization.

Responsibilities:

• Manage the full cycle of accounts payable (AP)
• Prepare and lodge Business Activity Statements (BAS) accurately and on time
• Perform month-end closing procedures, including reconciliations, journal entries, and financial reporting
• Process invoices, expense reports, and payments in a timely manner
• Reconcile bank statements and other financial accounts
• Assist in preparing financial statements and reports for management
• Maintain accurate financial records and ensure compliance with accounting standards and regulations
• Collaborate with other departments to resolve accounting discrepancies
• Support annual audit, company tax return and FBT processes by providing necessary documentation and explanations
• Contribute to the improvement of accounting processes and systems
• Other Ad Hoc Duties as and when required

• Bachelor's degree in Accounting, Finance, or related field
• Minimum of 2-3 years of experience in a similar accounting role
• Strong knowledge of accounting principles and practices
• Proficiency in accounting software (e.g., Xero, Oracle)
• Advanced Excel skills and experience with financial reporting tools
• Excellent attention to detail and high level of accuracy
• Strong analytical and problem-solving skills
• Ability to work independently and meet deadlines
• Good communication and interpersonal skills

Key Skills:

• Full-cycle accounting (AP/AR)
• BAS preparation
• Month-end closing procedures
• General ledger management
• Financial reporting and analysis
• Bank reconciliations
• Tax compliance knowledge

About OMRON: OMRON stands at the forefront of innovation in automation and robotics, delivering cutting-edge technology and solutions that drive digital transformation across diverse industries. As a global leader with a robust portfolio in robotics, automation, IoT, big data, safety systems, and machine vision, OMRON is dedicated to shaping the future of technology. With over 28,000 employees globally and a long-standing presence in Australasia, we balance stability with visionary thinking. Recognised as one of the World’s Top 100 Innovative Companies for the past decade, we are poised for significant growth under our ambitious “Shaping the Future 2030” strategy – empowering people through automation.

Role Overview: OMRON is seeking an accomplished and strategic Business Development Manager to drive our growth and expand our market presence. Reporting directly to the State Manager, this key role will involve collaborating with our sales, engineering, and customer teams to achieve ambitious sales and profit targets. The successful candidate will have the prospect to lead a high-performing team within 2-3 years.

Key Responsibilities :

• Market Expansion: Identify and cultivate business opportunities within key sectors, including Food & Commodity, Medical, Logistics, Infrastructure, Government, and Education.
• Strategic Engagement: Build and sustain strong relationships at all levels of the customer’s organization, including C-suite executives and influential decision-makers. Deliver compelling presentations and tailored proposals.
• Opportunity Development: Generate new leads through strategic marketing initiatives, industry seminars, and direct outreach to machine makers, large end-users, and system integrators.
• Solution Alignment: Collaborate with sales and engineering teams to customise solutions that meet client needs and drive strategic growth.
• Performance: Monitor market trends, adjust strategies, and provide insights to drive ongoing improvement and achieve targeted outcomes.
• Any other duties assigned by the direct manager.

• Experience: Minimum 3-5 years of experience in business development or sales within the Automation, Robotic or similar fields. Proficiency in technologies such as PLCs, IoT, and Robotics is preferred.
• Communication: Exceptional ability to engage with stakeholders at all organisational levels, including C-suite. Demonstrated experience in high-stakes presentations and proposal development.
• Leadership: Proven strategic vision with a track record of inspiring and motivating others. Strong aptitude for setting and achieving ambitious goals.

Job Title: Partnership Manager 
Location: Macquarie Park, Sydney, NSW, Australia – hybrid (in-person & remote)
Job Type: Full-time 

Reporting: To the CEO 

About Us:
Step into one of the most exciting and fastest-growing sectors in the economy with ShiftCare! As the market leader in Australia, we're transforming care management for home care, disability, aged care and healthcare providers. Our innovative platform simplifies scheduling, client management, billing, and compliance, empowering care professionals to deliver exceptional care.  

Key Responsibilities:

• Develop and execute strategies to build and maintain strong partnerships with key industry stakeholders across Australia, USA and Canada
• Identify, Target, Prioritise and pursue new partnership opportunities to expand ShiftCare’s reach and influence.
• Manage the partners' webinar pipeline, ensuring successful planning and execution of events.
• Identify and facilitate collaboration opportunities, including social, webinars, ebooks, blogs, whitepapers, and event participation.
• Oversee and manage the partnership referral program, including tracking and reporting performance.
• Collaborate with internal teams to align partnership goals with ShiftCare’s strategy.
• Monitor partnership performance and provide regular updates and insights to the CEO.

Skills & Experience:

• Minimum of 5 years of sales experience or proven expertise in partnership management.
• Demonstrated track record of meeting or exceeding sales targets through successful partnerships and business development
• Proven ability to drive sales through strategic partnerships, including a strong understanding of sales pipelines, lead generation, and conversion strategies
• Excellent communication, negotiation, and presentation skills.
• Familiarity with the healthcare sector is advantageous

Join Us:
This is your chance to make a significant impact in a booming sector and drive success through effective partnership management. Make your mark with ShiftCare!