About the Team We are delivering several Major programs whilst developing new products across our tactical and logistic product ranges. We have immediate vacancies available for experienced mechanical design engineers to be based in Melbourne office. About the Role The Design Engineer is responsible for the design of systems, subsystems and components of military vehicles and equipment over the product life cycle.  The Design Engineer is an integral part of the Engineering Capability Matrix and will conduct work within cross functional project specific teams. As Design Engineer, you can anticipate some of your day-to-day tasks to include: The duties of the Design Engineer include, but not limited to: Conceive and select concepts in response to Requirements using a range of tools and methods including weighted Trade Off Studies, FMECA, 3D modeling (Catia) etc.; Realise selected concepts into documented prototype designs using integrated PDM/CAD (TEAMCENTER/Catia); Support manufacture and verification of prototypes and incorporate test results as…

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Senior Systems Engineer (Solution Design in CSN Domain)You are passionate about designing the technical solutions.We're embarking on an engineering transformation program and ready to push the boundaries.?? Together we can build state-of-the-art solutions to drive seamless experiences for millions of customers.Do work that matters Technology is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.See yourself in our teamThe CSN Crew provides best-in-class technology experience through our branch network and customer service channels.Our team supports many systems that complement our Branch Network some of those exciting platforms are ATM Channel,…

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Your future employer A civil engineering consulting firm producing highly tuned design solutions. Working across Melbourne, they have produced a multitude of designs for projects ranging from residential and industrial subdivisions in Melbourne to multi-million dollar mixed-use developments. You are an experienced design engineer with proven capabilities as follows: Degree in civil engineering.  Extensive experience in technical civil design and project management of civil works including but not limited to projects in sectors such as land development - greenfield and brownfield Demonstrated communication and stakeholder engagement skills Proven ability to create networks and develop new business in the local market Proficiency in AutoCAD and 12D Residential land subdivision design- Roads and Drainage (Proficient) Sewer and Water reticulation design – MRWA Accreditation Understand all aspects of residential subdivision design & its processes. To apply If you are a technically competent civil engineer with relevant experience and are looking for a job opportunity that will challenge you,…

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We are looking for a conscientious professional who is results oriented, has the ability to prioritise tasks to meet tight deadlines, be a team player and have excellent organisational and communication skills.To be considered for this position you should be able to demonstrate:Bachelor level Mechanical Engineering degreeRelevant Engineering Registration - (Essential)Sound knowledge within the Manufacturing industryTechnically skilled with Industrial Automation Equipment, Robotics and Special purpose machine design (Essential)3D CAD skills with Siemens NX Teamcenter preferredAdept with MS office applicationsValid Driver’s License Ideally the successful candidate will have: Pneumatic and Robotics experienceStrong, effective communication and interpersonal skillsWell-developed organisational and time management skillsStrong presentation skills and stakeholder engagementWe recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!We offer our employees:The ability to work flexiblyTraining and development programs to help you reach your full…

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Senior Engineer - Data Solution DesignYou are an experienced solution designer with strong experience in Data modelling, Big Data platforms.We are one of the critically performing Data Engineering teams in CBATogether we can lead strategic data warehouse applications and largely complex operational data store! Do work that matters: As an experienced solution designer with strong data modelling skills and a passion for providing data-driven solutions, you’re ahead of trends and work at the forefront of Big Data technologies. Which is why we’re the perfect fit for you. Here, you’ll be part of a team of engineers going above and beyond to improve the standard of digital banking. Using the latest tech to solve our customers’ most complex data-centric problems. Across our end-to-end cycle, you will be responsible for providing direction to data teams drawing from your ability to integrate diverse sets of data from multiple sources you will design, develop and build industry-leading group data products. Your experience means you’re…

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Reference Number: S100-24-1588 Closing Date: 29-03-2024 Employment Type: Temporary Full Time (for the term of the Traineeship) Trainee Survey & Design Officer Location:  Tamworth, NSW THE OPPORTUNITY This is an exciting role where you will develop real skills that can be applied to a wide range of civil infrastructure situations. Development of CAD skills for plan preparation for a variety of design situations Site investigation and survey to prepare plans for civil infrastructure Reviewing plans prepared by others  COULD THIS BE YOU? To be successful in this role you will be keen, motivated and willing to apply yourself to learn new survey and design skills for the betterment of the region. You will have an understanding of the importance of quality design and will be keen to apply yourself to learn the skills to create quality designs. This traineeship is for the term of three (3) years. The successful candidate will have the opportunity to…

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About us:
We’re a team that cares about you and your community. CitiPower and Powercor Australia is an essential service, supplying reliable, safe and affordable electricity vital for our customers and a clean energy future.

In designing and delivering these services, our people are united by a real sense of purpose to empower customer choices in ways that are important for our communities and the environment. Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage to experiment, our people are proud to be disruptive influencers amongst the electricity industry.

About the Role:
We are looking for an experienced Design Engineer – Overhead to join our team based at our Market Street Head Office located in Melbourne’s CBD on a full time and permanent basis.

This position is responsible for the provision of engineering expertise as well as scoping, design, and estimating of distribution, sub-transmission and station projects. This position is responsible for minor survey works and asset recording and for the implementation of appropriate policies and procedures with regard s to distribution and sub-transmission assets.

What you’ll deliver:
• Provide effective engineering design and advice in relation to the design of underground lines, overhead lines and substations, to agreed standards, and in accordance with the relevant technical manuals, OH&S Act, ‘Safety in Design’ guidelines and customer requirements.
• Undertake minor surveying activities in accordance with the customer requirements, agreed timeframes, cost effective manner.
• Assist with the development of design standards & policy in accordance with organisational, regulatory, and statutory requirements.
• Prepare detailed construction plans for Distribution Design projects and maintain system records in accordance with appropriate standards and customer requirements.
• Provide effective design management to deliver projects of medium complexity within agreed time frames, quality and cost constraints
• Manage customers effectively by ensuring appropriate and regular communication on project progress
• Actively support and implement new or modified processes and systems
• Provide technical expertise and mentoring to design personnel in elements of Design and Design management.
• Monitor, review and reconcile time, costs and quality of network designs and ensure unproductive time is maintained at a minimum and all hours worked for are charged accordingly in a timely manner.
• Maintain a high level of knowledge relating to GIS, AutoCAD applications and/or other design and asset recording drafting systems to meet customer requirements.

To succeed in this role you’ll have:
• Eligible and working towards one of the following:
o National Engineering Registration (NER)
o Registered Professional Engineer of Professional Australia (RPEng)
• Eligible and working towards being registered with the Business Licensing Authority (BLA)
• Detailed knowledge and experience in Distribution Design principles and procedures.
• Knowledge of GIS, AutoCAD design (or equivalent), electrical networks, operation, and construction plan
• Understanding of Safety in Design practices
• Demonstrated experience in Distribution Design projects.
• Very experienced in using AutoCad
• High level experience in customer and stakeholder negotiation.
• Proven ability of developing and applying new technology/innovations
• Proven ability to apply project Design Management principles
• High level experience in customer and stakeholder negotiation
• Proven ability of developing and applying new technology/innovations
• Proven ability to apply project Design Management principles

What’s next?
If this sounds like a role you are interested in please submit your application between the dates of 15 March 2024 and 16 April 2024.

Posted: 15/02/2024 Closing Date: 16/03/2024 Job Type: Permanent - Full Time Location: VIC - Doncaster Job Category: Operations Full-time, permanent position Based in our Doncaster or Adelaide Office Join an industry leader who is supporting Australia move towards a renewable energy future Job Description Who are Consolidated Power Projects (CPP)?  As part of the Quanta Services Group, a Fortune 300 Company, Consolidated Power Projects Australia (CPP) is an industry leader in utility and renewable high-voltage power solutions.  We specialise in the design, construction, commissioning and maintenance of high voltage infrastructure such as transmission substations, wind farms and battery storage systems. With over 450 employees and offices in Adelaide, Sydney, Melbourne and Brisbane, CPP are preferred partners with Australia’s major transmission network providers and we are rapidly growing to play a significant role in connecting Australia’s energy future. The Opportunity As a senior member of the engineering team, the Principal Electrical Engineer (Design Manager) has technical…

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The Organisation Our client is a global organisation specialising in the state-of-the-art technology used in safety critical technology and equipment which is used to protect people in multiple hazardous industries. They have customers across the world and are continuing to innovate and grow.They are looking for a Mechanical Design Engineer with a focus hardware - Plastics and Metals design. The role sits within the R D team and can be based in the Sydney or Brisbane offices. The Role The main responsibility of this role is to contribute to all aspects of Mechanical Design from new product concept and introduction through to development and product lifecycle prior to handover to the customer. Developing 3D CD and 2D project drawings, as well as reviewing drawings of other team members to cross reference accuracy. Confirm system and product capabilities by designing feasibility and testing methods. The Person We are looking for someone who is experienced in mechanical…

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Want to bring ideas to life?As an engineer you're no doubt aware of Aurecon - we've been a leading design, engineering and advisory company for decades. But why should you choose to join us?Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is that the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for?How will your ideas contribute to shaping what’s next?As our new Senior Secondary Design Engineer – Substations based in Sydney, you'll play an integral part in a team of highly skilled specialists that 'bring ideas to life' for our clients. Working…

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Job Title: Chef

Company: DTL Entertainment

Location: Sydney, Australia

Job Type: Full-Time

Salary: $70,000

Hours per Week: 38-45


We are currently seeking experienced full-time Chefs to join our team for our brand new three story venue Jacksons on George. This is a very exciting opportunity for the right candidate; hard working people with a passion for food and service are the right kind of people for us.
We're recruiting leadership positions, with plenty of opportunities for career growth within as the venue evolves. As a 7 day a week business; flexibility and willingness to work weekends and public holidays is a must.

About Us:
At DTL Entertainment, our mission is to curate extraordinary destinations that fuse innovation and excitement, where simplicity and elegance define our food and beverage, traditional service sets the tone and an unforgettable atmosphere awaits. At our core, we embrace company values that drive us to imagine big, plan big and deliver big. We work on a foundation of trust and prioritise transparency, ensuring no surprises along the way. With an empathetic heart, we genuinely serve people by actively listening and respecting all perspectives. Our authenticity shines through, always.

This role offers you:
Unique opportunities to learn about Australian produce/suppliers.
Opportunities to develop your skills with an expanding restaurant group with lots of room for growth and promotion.
5 Days a week
Rotate sections every 3 months to get a good overview of everything.
Opportunity for Sponsorship
Sydney CBD / Full Time Position


You must have the following attributes:
1. Suitable qualifications and have had at least 2/3 years post apprenticeship experience, references will be contacted;
2. To organise and set up their section as to maximise speed and productivity.
3. Work under the supervision of Senior Chefs and carry out duties as per instruction
4. To ensure that all dishes are prepared consistently and according to standard recipes.
5. Experience training staff and apprentices;To monitor food and operating costs by purchasing products to Kitchen’s daily requirements and reducing wastage;
6. Be efficient;
7. Strong dedication to your craft;
8. Able to adapt in a fast-paced work environment and can work as part of a team. Able to troubleshoot and adapt;
9. Monitoring equipment to ensure quality of production;
10. Ensure compliance with food hygiene and Health and Safety standards;

This is a full-time position and requires a good deal of dedication.
Please make sure to attach two reference emails in your resume or notes for contacting. Thank you!

Due to growth and ongoing delivery success with our clients, Turner & Townsend's Project Management team in Melbourne are expanding and looking for an experienced Senior Project / Designer Manager. 

Responsibilities will include: 

• Lead and manage complex projects and programs as the key client interface
• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Management and resolution of key design issues and driving efficient and well coordinated design
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project timelines, risks and reporting 
• Managing project budgets and advising on options to keep budget on track
• Chairing project meetings with clients and consultants

12 months FTC with a financial institution based in Melbourne CBD, 170k-180k base + super Your new company A financial institution requires an experienced Organisational Design specialist to join on a 12-month Fixed Term contract. Your new role This role will see you partner with the senior leadership team to design and implement organisational design strategies to support transformation across the business. You will be responsible for the design and implementation of target state organisation designs that align with the organisation design principle. What you'll need to succeed You must have demonstrated experience in a similar type of role completing organisational design projects from end to end. You must have designed organisational structures previously for a large organisation. You must be an expert in the Organisational Design space and be comfortable to advise best practice methodology and tools to design future state models. What you'll get in return The opportunity to continue to develop your skills in Organisational Design. Join a supportive and collaborative Organisational Design team. Make a meaningful impact by working on projects from end to end and engaging and influencing senior leaders. Earn a competitive salary package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now on +61352268017. If this job isn't quite right for you, but you are looking for a new position, please contact me at [email protected] for a confidential discussion about your career. #2841022

DESIGN ENGINEER – BROADMEADOWS

Annual Salary range $85,000.00 - $100,000.00 + Superannuation

Altrad RMD Kwikform is a Global leader providing Groundshoring, formwork, falsework, and shoring solutions to the construction industry. With established operations across the world, Altrad RMD Australia has the ability to provide a truly local service, backed up by significant international experience.

With a diverse, best in class product range, designed to maximise safety, on site effectiveness and lowest in use cost, matched with our engineering excellence, Altrad RMD Australia provides our customers with the most effective solution to get the job done.

We currently have an exciting opportunity for a dynamic Design Engineer to join our engineering team.

The role offers a variety of work in commercial; infrastructure and civil engineering covering diverse and challenging temporary works solutions and designs.

The Key Responsibilities:

• Deliver design drawings that are safe, economical, and efficient formwork solutions. Create AutoCAD 2D/3D drawings from RMD automated software - Locus 2D/3D and 2D tools
• Establish and maintain a safe working environment and ensure safety in design risks are mitigated within legislation, and company requirements.
• Apply knowledge in Australian/NZ Standards such as AS 3610, AS 3600, AS/NZS 1170.1, AS 4100 and Victorian Codes of Practice.
• Work within Company Policy and Procedures – Engineering Risk Management and Quality Assurance ISO9001
• Work in close co-operation with other engineers and designers, our Sales and Operations teams
• Project Review with client stakeholders during project lifecycle.
• Estimate Material take-off quantities of structural components that create formwork systems

About You:

• A self-starter with a practical mindset & visualisation in 3D. Understands how to read and incorporate engineering & architectural plans that interact with temporary works structures.
• Proficiency at intermediate or advanced level using AutoDesk - AutoCAD 2D/3D or Revit 2D/3D.
• Passion for combining engineering design & drafting
• Excellent in visualising & problem-solving skills
• Minimum 2 years of temporary works experience and a bachelor’s degree in civil, Structural or Architectural is essential.

Benefits:

• A work environment which is collaborative and supportive
• This role offers a competitive salary with other benefits including good work-life balance, being a Monday to Friday, free on-site parking and Employee Assistance Program
• Operate with a level of autonomy whilst also contributing to a larger Engineering team

If you think you have what it takes to join this successful, established, and innovative business, we look forward to receiving your application.

To apply, please contact Christine Shinnick, offering a copy of your full CV and a one-page cover letter to highlight your achievements to date. [email protected]


Closing: 23 January 2024

Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation Child Safety CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy. The Opportunity Develop a new technology solution linked to the measurement and modelling of mineral processing Drive all aspects of an exciting project including the design, manufacture and implementation of a novel reaction chamber in advanced X-ray characterisation experimentation Join the CSIRO Mineral Resources Diffraction, Mineralogy and Geochemistry team for this exciting 3-year role CSIRO Early Research Career (CERC) Postdoctoral Fellowships provide opportunities to scientists and engineers who have completed their Doctorate or Masters and have less than three years of relevant research experience. These fellowships aim to develop the next generation of future leaders of the innovation system. The CERC Fellow will be a member of the Diffraction, Mineralogy and Geochemistry team of the CSIRO Mineral Resources (CMR) Characterisation Program.    The CMR Characterisation Program delivers high quality and accurate information to improve understanding of materials across the minerals and energy value chains, from exploration to processing and metal production. The range of state-of-the-art analysis and characterisation capability includes X-ray diffraction, X-ray fluorescence spectroscopy, electron/optical microscopy, electron probe microanalysis, QEMSCAN, particle size analysis and high-resolution X-ray computed tomography.    One of the CMR Characterisation Program’s flagship characterisation capabilities is in-situ X-ray diffraction (XRD). In-situ XRD involves simulating – utilising bespoke or off-the-shelf reaction chambers – industrial processes/reactions within an X-ray diffractometer for elucidation of mineral phase reaction mechanisms under simulated process conditions. In-situ XRD allows for unprecedented insight into pyro- and hydrometallurgical reactions, to facilitate process design and improvements in efficiency.    The CERC Fellow’s role will enable the development and application of a novel reaction chamber allowing for in-situ XRD analysis of high-temperature solid-state and/or solid-liquid transformations under reducing conditions. Such capability will be game changing for assisting in the development of new process technologies in fields such as Critical Minerals and Green Steel.  Your duties will include: Driving all aspects of the project and taking full intellectual ownership – through originality, creativity, and innovation in mechanical, electrical/electronic, instrumentation and/or system design – for the design and manufacture of a reaction chamber allowing for in-situ XRD analysis of high-temperature solid-state and/or solid-liquid transformations under reducing conditions. Following design and manufacture, leading the implementation of the novel reaction chamber in advanced X-ray characterisation experimentation for scientific and research impact.  Handling commercially sensitive data and information in accordance with CSIRO requirements. Recognising and exploiting opportunities for…

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BENEFITS OF WORKING FOR AMPCONTROL:  Job security, permanent ongoing work Purchase additional annual leave for better work/life balance Paid parental leave Salary packaging Private health discounts Fitness subsidies Educational assistance and career development opportunities Be part of a Read More...

Click here to view more detail / apply for Electronics Design Engineer

At Zinfra, we are focused on allowing our people to reach their potential, be their true selves and enjoy working in an inclusive environment. With a focus on our employees’ wellbeing, Read More...

Click here to view more detail / apply for Line Design Surveyor

Five Rings Aerospace is a wholly Australian-owned company providing specialist aircraft design, certification and manufacturing services throughout the Asia-Pacific region.
Our broad range of clients include special mission operators, government agencies, airlines, aircraft maintenance organisations and private owners. Throughout our 10 years of operation, our team has delivered in excess of 12,000 bespoke design and certification projects for over 600 unique clients throughout the world.
With staff in Melbourne and Sydney, Australia, and Auckland, New Zealand, our growing team of over aviation professionals comprises a unique blend of aerospace engineers, flight test specialists, licenced aircraft maintenance engineers and operational support staff.
Our ability to design, manufacture and certify our products in-house provides us with a unique advantage over other companies and we strive to use this advantage to the benefit of our clients by providing solutions that are fit-for-purpose, user friendly and value for money.
We hire people who thrive on solving problems and bring unique, creative solutions to solve our clients’ requirements. We have a culture of accountability and trust our people to make the best decisions for the company and our customers.
An opportunity exists for an experienced Aircraft Design Engineer to join our Design Engineering teams. If you’re looking for a role that is client facing and want to be involved in the engineering design, manufacturing and fabrication of aircraft, aeromedical and aerospace products then this is the role for you.
Utilise your Aircraft Design Engineering experience to support special mission, aeromedical and general aviation projects.
• Innovation focused and interesting work within a strong team culture.
• Tertiary Qualified Professional Aerospace Engineer with minimum two (2) years’ experience

In addition to engineering skills, we are looking for candidates who are good communicators, flexible and adaptable to changing task priorities, and have an interest in travel for client onsite consultancy services. Day to day activities will involve:
• Some client account management, estimating and scope preparation.
• Ensure that customers are kept informed, issues are resolved, and project deliverables are met on time and within budget.
• Preparation and review of Engineering Packages incorporating supporting technical and compliance data.
• Drafting high-quality drawings with CAD platforms.
• Provide technical support on design and/or manufacturing projects.

What will help you succeed
• Relevant Bachelor Degree in Aerospace or Mechanical Engineering (or higher) to suit the work required;
• Minimum 2+ years aircraft design experience with a demonstrated ability to solve complex engineering problems with minimum supervision – preferably Part 23, 25, 27 and 29 category aircraft.
• Previous client facing role an advantage.
• Proactive and results-orientated with experience working to deadlines and delivering quality results.
• Ability to work as part of an experienced and dedicated team, as well as autonomously.
• Advanced CAD skills (SolidWorks and AutoCAD packages or equivalent).

Benefits
Competitive Remuneration based on experience. Salary range $80,000 - $100,000 p.a plus Superannuation

About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.


Job Summary:
The Studio Payroll Success Manager (SPSM) provides superior external client service by taking personal ownership and accountability for the success of EP’s clients at the production level focused interactions with the production and payroll accountants. The SSM is accountable for educating these key client personas on cases related to show level queries either directly or escalated through studios, the use of EP’s Accounting, Start and Timecard products, associated payroll workflows and access permissions. Will build and manage an EP payroll team dedicated to the processing of the payroll on large studio jobs. Effectively researches the key show personnel to understand their training and onboarding needs. Maintains product familiarity and learns new functionality to ensure all users are proficient/efficient and maximizing the efficiency between production and EP personnel.


Key Duties and Responsibilities:
- Build and manage the capacity of the payroll team to ensure the timely turnaround of weekly production payrolls and to ensure the accuracy of pays and reporting.
- Be prepared to run payrolls together with the team to ensure that deadlines will be met.
- Improve EP’s ability to ensure Production and Payroll Accountants are successful users of our products and users (increase retention through proficiency and adoption of products and services, etc.). Research and review Prod. Acct. history to inform adoption and training plan.
- Perform Needs Assessment leveraging information from sales process, AM knowledge sharing, client interviews and research to gain an in-depth knowledge of users’ key business needs, internal operations and insight to areas of key client value.
- Enhance client relationships through extensive knowledge of the capabilities of each of the key roles
and individuals at the production level
- Engage with client AM team and Accountants to develop and maintain a thorough understanding of the
client's workflow and business process and ensure Accountant success and satisfaction with EP’s
product and services.
- Establish and execute a Production Success Plan that identifies key areas of need and associated solutions. Focusing your and EP business efforts toward clients that are most able to decide or influence their organization toward building and/or maintaining ongoing relationship with EP.
- Provide superior in-depth application support for all current and future EP Products related to key personas (primarily Production and Payroll accountants)
- Collaborate with clients, guiding them through software program issues and providing navigation
assistance for any area of the company
- Provide Onsite support that includes potential travel outside of state.
- Review show payroll setup before released to client to ensure set-up success and accuracy
- Educate on product releases
- Track and remediate SLAs missed
- Delivery of product feedback back to product teams
- Track all client interactions and correspondence in Salesforce (i.e. meetings, calls, trainings, requests), provide reporting such as Call Logs and other client reports
- Proactively monitor and manage client satisfaction and service delivery by anticipating potential service problems, respond as needed after TSAT, CSAT and NPS responses are received, reviewing Support cases and show health
- Escalate production issues as needed, ensuring that all involved parties are informed of an issue’s current status/resolution
- Attend as needed account team meetings designed to review the "state of the client" and provide updates as needed as to the status of production-specific adoption efforts and open cases
- Assist leadership in creating and delivering operational plans based on best practices and process efficiencies
- Perform post-show analysis including review of Production Accountants who fail to continue with EP’s products. Create Develop outreach plan.
- Contribute to team’s growth and development, by serving as a mentor and support resource to others on the team in support of the client
- Share best practices
- Create Knowledge Base articles and documentation
- Ensure processes are updated as processes evolve
- Support management with various team and department projects
- Maintain market expertise and act as Accountant advocate within EP
- Other duties as assigned


Qualifications:
- Bachelor's Degree preferred or industry/job experience equivalent
- Minimum 10 years prior relevant experience, in client service, account management, or client relationship preferred
- Entertainment industry experience preferred, specifically entertainment Production experience
- Experience working with and training enterprise software solutions such as Cost Accounting, Budgeting, Scheduling or a related field
- Knowledge of customer service and account management principles and processes with a particular focus on the Entertainment sector
- A successful track record as a Client Success Management, Enterprise Software Trainer, Senior Support Technician or Account Manager
- Knowledge of general business and management principles including planning, resource allocation, human resources procedures, leadership techniques and operations.
- Ability to demonstrate professional demeanor under various circumstances
- Ability to develop lasting professional relationships with clients
- Creative client focused problem-solving skills with high degree of diplomacy
- Motivated, goal oriented and persistent
- Strong written and verbal communication skills with client facing acumen
- Ability to collaborate and work with team and other departments effectively
- Ability to project plan and operationalize efficiencies
- Ability to influence multiple audiences
- Analytical, decision making, critical thinking
- Technical competence (understand software, hardware, networks, etc.)
- Proficient in Microsoft Word, Excel, Outlook, Salesforce
- In-depth knowledge of the Entertainment industry


Work Conditions:
- Hybrid work
- Must be willing to relocate
- Conditions are normal for an office environment