We're on the lookout for a dynamic Administration Assistant to add flair to our vibrant workplace. The position is a permanent part-time role based at our Wellington Views aged care home in Hobart, Tasmania.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

About the Role:
The Administration Assistant provides general administrative support to both the General Manager and the facility. The position has direct responsibility for managing general office administration, reception, rostering, and associated support services. The Administration Assistant is responsible for liaising with employees, contractors, volunteers, visitors, residents, and their families at the facility.

Administration & Operational Key Duties:

• Provide a customer-focused reception service for the facility and promptly respond to or direct enquiries.
• Provide general administrative support to the General Manager (and other managerial employees), and perform a range of administrative tasks including but not limited to typing, photocopying, filing, answering telephone enquiries and general office duties.
• Roster employees using Time Target in accordance with the facility’s staffing requirements.
• Review timesheets against the roster as required by the General Manager.
• Source and roster replacement staff in the event of illness or unexpected absenteeism.
• Ensure timely response to all enquiries, and refer any compliment or complaint to the General Manager.
• Manage and order office and other general facility supplies to ensure efficient delivery of administrative services to the facility and residents.
• Develop reports and take accurate minutes of meetings as required.
• Arrange distribution of the facility resident newsletter as required.
• Maintain the key register and organise individuals to sign the required forms in relation to allocated keys.
• Collect mail each morning and distribute to staff and residents.
• Ensure outgoing mail is dispatched by the end of each working day.
• Manage and maintain facility evacuation kits.
• Any other task not defined but within the employee's skills, as directed by the organisation.

Essential:

• Minimum Certificate of Education or equivalent.
• Knowledge and experience of office procedures.
• High-level customer service skills.
• Advanced computer and word processing skills.
• Cash handling and banking experience.
• Current NDIS Worker Screening or National Police Certificate as applicable at the facility (or ability to acquire).
• Recognised qualification (Cert III) in business administration.
• Experience in residential aged care administration.

Desirable:

• Experience in rostering/ sick leave and holiday roster management.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

We are currently seeking a highly experienced administrative professional who is looking to progress their career in this key support role. Working closely with the Managing Director and the Franchisee’s, this role will provide legal administration, office management and finance administration support to the national business.

The ideal candidate will be highly motivated and passionate about all facets of legal and finance administration and must be process driven and service orientated.  

Key responsibilities include:

• Preparation of all legal documentation required for the renewal of existing Franchise Agreements within the network. 
• Preparation of all documentation for prospective Franchisees that join the PRD network, including initial compliance with ACCC requirements.
• Maintaining and keeping up to date National Franchise Register.
• Maintain local office admin budgets and expenditure to ensure all controllable costs are within budget.
• Coordinate and manage all aspects of staff onboarding and offboarding
• Oversee invoicing for franchise fees, technology fees and other invoices for the network.
• Ensure budget and financial spreadsheets are always maintained and kept up to date.

Help create a home away from home     

Are you an Administrator and a great communicator with a passion for people and service?  We are looking for and Administrator Looking to start a rewarding career in the Mining sector where you can live and work locally? Sodexo have an opportunity for an Accommodation Administrator with reporting and IT skills to provide support to our Managers and staff at our Dysart Village.

As a Accommodation Administrator , you will contribute to the day-to-day operations of our accommodation site by providing excellent customer service via phone, face to face and email to improve the quality of life of guests and other staff at their home away from home.  

Who are we looking for?    

Our Accommodation Administrators are team players. They have a can-do attitude, are flexible to work across many departments and always remain focused on safety and service delivery. Reporting to the Village Manager, you will have excellent organisation skills, customer service skills and the ability to work under limited supervision.

Responsibilities, not limited to:

• provide direction to new starters and new arrivals during guest check in
• run reports hourly of new arrivals, organise site entry, key replacements
• communicate closely with housekeeping staff re required cleans and any maintenance issues
• assist in the retail shop
• keeping reception area tidy
• ordering supplies
• flexibility to support the team where required including making beds, cleaning ablution facilities and other utility tasks as required.

You really are the 'backbone' of our sites team, closely supporting the on site manager. You will contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a home away from home.

This position is a Local hire role from the Mackay region only, you must have your own car.   FIFO will NOT be considered.

To be successful, you’ll need:     

• Australian Citizenship, or full Australian working rights    
• Able to undergo a pre-employment medical, including Drug & Alcohol testing testing before the start of every shift and a National Police Check    

We’d love to hear from you if you’ve had previous experience in Administration, hospitality such as catering, housekeeping, cleaning or bar and retail.  Working on-site with our teams means you’ll be working often in extreme environments. So, having a good level of fitness will help you get through each day. If you have a passion for customer service and a great attitude, we want to hear from you!   

 Why choose Sodexo?     

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.     

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.    

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Our reception is the first point of in-person contact for many of our clients.  We are looking for an experienced administrator who has worked in a healthcare or medical environment.  We also require a person who has exceptional customer service skills to ensure our clients have a positive experience at every contact.

This is a permanent full-time position.

About the role

• Reception - greeting clients, answering phone, scheduling and rescheduling appointments
• Administration - actioning emails, preparing resources for the clinicians, typing clinical notes for clinicians, preparing letters for GPs, filing client records, shredding confidential information, assist with ensuring clinicians' schedules are full
• Accounts - banking cash or cheques, processing payments (in person and via phone), creating invoices, issuing invoices via email, emailing receipts to the bookkeeper, end of day reconciliations, NDIS invoicing and claiming online, chasing outstanding payments
• other general office duties - keeping the clinic space neat and tidy

Benefits for you

• Supervision – paired with a dedicated supervisor to teach you the ropes
• Salary - above award rates for all employees
• Flexibility – we understand that there are times when you need to attend to family matters during business hours as we also have families
• Lifestyle and our beautiful surroundings – rural setting within easy access to the Sydney CBD, wineries, galleries, waterfalls, bush walking trails, country markets, camping… what more could you want!
• Vibrant team – passion for inspiring, empowering and supporting both clients and each other
• Other perks as a company which belongs to the MedHealth group - discounts on private health insurance and travel, access to a FREE Employee Assistance Program (EAP), a 'Fitness Passport' program, salary packaging options (including novated leasing) and much more!

About you

• Considerable experience in an administration and customer facing role within a healthcare or medical environment
• Excellent communication - verbal and written - skills
• Exceptional organisational and time management skills
• Strong computer skills
• Passion for working with vulnerable members of the community

#HH